RoadVitals

2024 Polestar Polestar 2 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
Latest Jul 10, 2026
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
6
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2024 Polestar Polestar 2, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical415.4%
  • Visibility415.4%
  • Tires & wheels311.5%
  • Brakes13.8%
  • Powertrain (other)13.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

13
reports

From owner reports, verbatim

After installing the recent software update (version 5.0.10) that was intended to fix the rear camera not appearing when shifting into reverse, my vehicle has continued to experience the same problem, now with significantly increased frequency. Nearly every day--sometimes multiple times a day--the infotainment system/center screen will fail to boot up before shifting into reverse and the camera view will not appear. The gap between starting the vehicle, the system booting up, and the camera appearing, varies every time, sometimes up to 60 seconds. Occasionally, the center screen will remain black, with no indication that the system is booting up, for up to 30 seconds after starting the vehicle, even though the screen should wake up immediately upon starting. The issue first occurred the day after installing the update (April 10, 2026), but has recurred nearly every single day since then, up until and including the day I submitted this report. The issue has been exacerbated by the increased summer heat in Arizona, leading me to believe the computer--besides lacking required processing power & memory--is not adequately cooled. The earliest available appointment to have the issue checked out was July 14, 2026, so the vehicle has not yet been inspected. No warning lamps or related symptoms. All 5 attached pictures were taken after the vehicle was shifted into reverse.

NHTSA ID 11744434 · filed Jun 16, 2026

Rear view camera suddenly stopped working. The same problem happened 3 weeks back and Polestat sent a software update that is supposed to fix the issue. Read view camera worked for sometime, but again it is not working. In fact, no camera is working in this vehicle.

NHTSA ID 11674661 · filed Jul 18, 2025
All 13 reports naming driver assistance

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

4
reports

From owner reports, verbatim

Purchased a used 2024 Polestar from Kia Van Nuys, CA on 5/18/2026. The Acknowledgement Regarding Recalls form noted that "The Report indicates that the Vehicle is NOT subject to an open recall at this time. I was having difficulty with the vehicle i.e charging, Internet connection and electronic driver information feedback. I took the vehicle to the Polestar service center on June 1, 2026 and found that the previous 2 recalls for TCAM Reload and a recall on VIDA soft wear version 4.2.13 which required a total soft wear update.

NHTSA ID 11744735 · filed Jun 17, 2026

The manafactuer distributed a software update to correct issues regarding reverse camera settings. This update has not corrected the issue in my polestar and, in fact, has caused many other disturbances forcing me to seek service at a the closest dealership. When reversing, it will activate the emergency stop function, which has caused much anxiety and stress because not only are the parking sensors nonfunctional, but the thought of the emergency breaks being activated without threat or my regard again is distressing and misleading.

NHTSA ID 11673857 · filed Jul 16, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

4
reports

From owner reports, verbatim

On a high humidity evening all of the windows fogged up but the climate system was completely unavailable to use. All of the buttons were “greyed out” and I could not operate the front or rear defroster. As a result, I had zero visibility a few moments after I started driving. I immediately had to pull over and look up how to reset the computer system that controls most of the car’s functions, which took several minutes to figure out. There should never be a situation where you cannot turn on the defroster because of a software glitch.

NHTSA ID 11706491 · filed Dec 22, 2025

Intermittent issue where the rear view backup camera does not appear on screen. I receive a message of "camera temporarily unavailable." Even when shifting to another gear then back to Reverse, the camera will still not work and the same message will appear. I have the latest software update that was supposed to address this already-recalled issue (verison 3.6.4).

NHTSA ID 11677465 · filed Jul 31, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

3
reports

From owner reports, verbatim

Leased vehicle 7-25-24. Driver’s rear tire had ongoing slow leak beginning several months after start of lease. We filled with air and reset stored tire pressure. This would last a couple months and same tire would begin to lose some pressure again. Finally at our 20,000 mile scheduled checkup, Polestar service advised to purchase a new tire, which we did, 3/19/26. The car was delivered back to us within a couple of days. On 5/7/26, that same tire completely blew out while driving on the freeway. Was able to exit freeway without an accident, but driving on rim. Towed to Polestar service who diagnosed rim cracked. Both tire and rim completely replaced. Though we paid 5/18/26 (see invoice), we did not receive car as we had to wait for insurance inspection which took a very long time for Polestar and insurance to connect - both poor communication. We ended up doing all their legwork. Finally received car back approximately one month later, after 6/1/26. We discovered within a couple days that the tire sensor system was not working, when it worked prior to the repair. Also key fobs didn’t work. Within 2-3 weeks, the same tire was leaking again, visibly lower than the other tires. Asked Polestar roadside service to pickup vehicle 6/29/26. We were notified that there was some ‘piece of metal’ in the tire and the tire could not be patched because the tire was driven on while low, which of course we did not know because the tire sensor system was not functioning properly. Here we are again, Polestar telling us we need to buy yet another driver’s side rear tire.

NHTSA ID 11749463 · filed Jul 10, 2026

Michelin primacy all season 245/45r/19 102v Both rear tires cannot support the load of an rear wheel drive electric vehicle. Both tires wore through the tread at less than 20k miles. Warranty states they are good for 45k. Had to have tires replaced before they caused serious damage to the vehicle, occupants of the vehicle, or the other drivers on the road.

NHTSA ID 11746336 · filed Jun 24, 2026

Too few reports in this category for a page of its own — they appear in the full complaint list.

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

1
report

From owner reports, verbatim

I believe that my 2024 polestar 2 suffered a critical failure with the parking brake/weight sensor interlock. While parked in my driveway, (on incline) I parked my vehicle, opened the door (which should also engage the parking brake) and exited my vehicle. The vehicle at this time appeared to be in park. I closed my vehicle door, walked away, and approximately 4 seconds later, my vehicle rolled in reverse to the bottom of my driveway. I acknowledge that there is snow on the ground as seen by my security camera. However upon additional review, it is clear that this was not a traction issue. The vehicle did not “slide” down my driveway. You can clearly see the front tires spinning when zoomed in. In addition to filling this report, I intend to contact the dealer which I leased the vehicle from and request an inspection to confirm any potential mechanical or software failure. I was injured while running after my vehicle when I slipped and fell as seen in my security camera footage. This form does not allow for video uploads. Please let me know how to send the footage.

NHTSA ID 11635408 · filed Jan 11, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

I would go into reverse and the camera would appear but then disappear as I’m backing up. No more blinking or telling me I am about to crash. Even 3D camera doesn’t work. Drivetrain feels very strange since last OTA update. Making weird noises when driving. Battery sounds like it’s screaming. Something is really wrong.

NHTSA ID 11670574 · filed Jul 1, 2025

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .