RoadVitals

2010 Pontiac G5

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 7, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Apr 30, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2010 Pontiac G5, most frequently naming the steering category. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 1,035 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14E021000

ELECTRICAL SYSTEM:IGNITION:SWITCH

Apr 30, 2014
14,529 units potentially affected
The defect: UCI-FRAM Group is recalling certain LS1328 ignition Switches sold as Wells LS1328, Duralast LS1328, Airtex 1S6097, and Carquest 53-27479, and LS1497 Ignition Switches sold as Wells LS1497, Duralast LS1497, Airtex 1S10961, and Carquest 53-27967, for use on various General Motors model and model year vehicles during repair and replacement of the original ignition switch. The weight on the key ring and/or road conditions or some other jarring event may cause the affected ignition switches to move out of the run position, turning off the engine and disabling the air bags.
The risk: If the ignition switch moves from the run position to accessory, the car would stall and the air bags will not deploy in the event of a crash, increasing the risk of personal injury to the occupants.
The remedy: UCI-FRAM Group has notified its purchasers to quarantine and return all inventory. Any switches already installed in vehicles will be replaced by GM dealers as part of NHTSA recall 14V-047, free of charge. UCI-Fram's purchasers should contact UCI-FRAM Group at 1-800-890-2075. GM vehicle owners requiring additional information on that recall campaign should contact GM at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac) or 1-800-553-6000 (Saturn).
UCI-FRAM GroupView on NHTSA.gov
14V171000

ELECTRICAL SYSTEM:IGNITION

Apr 10, 2014
2,191,014 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2005-2010 Chevrolet Cobalt, 2006-2011 Chevrolet HHR, 2007-2010 Pontiac G5, 2006-2010 Pontiac Solstice, 2003-2007 Saturn Ion, and 2007-2010 Saturn Sky vehicles. In the affected vehicles, the key can be removed from the ignition when the ignition is not in the "Off" position.
The risk: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
The remedy: General Motors will notify owners, and for vehicles that were built with the defective ignition cylinder and have not previously had the ignition cylinder replaced with the redesigned part, dealers will replace the ignition cylinder and cut and, if necessary, re-learn two ignition/door keys for each vehicle. For vehicles that were built with the redesigned ignition cylinder or had the ignition cylinder replaced with the redesigned part, dealers will cut and, if necessary, re-learn two ignition/door keys for each vehicle. The recall began on April 18, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Pontiac owners at 1-800-762-2737, and Saturn owners at 1-800-553-6000. General Motors' number for this recall is 14113 for the ignition lock cylinder and key replacement, and 14133 for only key replacements. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.
General Motors LLCManufacturer number 14113,14133View on NHTSA.gov
14V047000

AIR BAGS; ELECTRICAL SYSTEM:IGNITION:SWITCH

Feb 10, 2014
2,190,934 units potentially affected
The defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on February 10, 2014 that they are recalling 619,122 model year 2005-2007 Chevrolet Cobalt, and 2007 Pontiac G5 vehicles. On February 25, 2014, GM increased the recall to include an additional 748,024 model year 2006-2007 Chevrolet HHR and Pontiac Solstice vehicles and 2003-2007 Saturn Ion vehicles and 2007 Saturn Sky vehicles. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine. On March 27, 2014, GM notified the agency that the defective ignition switches may have been used as service replacement parts on other vehicles, and as a result GM will be recalling certain model year 2008-2010 Chevrolet Cobalt, Saturn Sky, and Pontiac G5 and Solstice, and 2008-2011 Chevrolet HHR vehicles. The part numbers for the service parts are 10392423 (a/k/a ACDelco D1461F), 10392737, 15857948, 15854953, 15896640, and 25846762. This expansion represents an additional 823,788 vehicles.
The risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
The remedy: GM will notify owners, and dealers will replace the ignition switch, free of charge. An interim notification was issued to owners of 2007 and earlier models on March 10, 2014, informing them of the safety defect. Owners of 2008 and later vehicles will be mailed an interim letter on April 21, 2014. All affected owners will receive another letter once parts are available. The recall began on April 18, 2014. Owners may contact Chevrolet at 1-800-222-1020, Pontiac at 1-800-762-2737 or Saturn at 1-800-553-6000. GM's number for the initial recall is 13454 and 14063 for the expansion. GM’s recall number for the vehicles that may have received the replacement parts is 14092. Note: Until the recall repairs have been performed, it is very important that customers remove all items from their key rings, leaving only the vehicle key. The key fob (if applicable), should also be removed from the key ring. Always wear your seatbelt.
General Motors LLCManufacturer number 13454/14063/14092View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE10005ClosedPreliminary Evaluation

Electric Power Steering Failure

Opened Jan 27, 2010
Closed Jul 19, 2010

In a March 1, 2010 letter, General Motors Corporation (GM) provided a defect information report to NHTSA regarding a problem that could result in sudden loss of power steering assist in certain model year (MY) 2005 through 2010 Chevrolet Cobalt and MY 2007 through 2010 Pontiac G5 vehicles equipped with electric power steering (EPS).The letter indicates that the loss of steering assist could occur at any time while driving and that, once assist is lost, a message is displayed on the Driver Information Center (DIC) and a chime sounds to inform the driver.The letter further states that steering control is maintained in manual mode, but would require greater driver effort at low vehicle speeds.In the next ignition cycle, power assist is typically regained and the DIC message is no longer displayed.GM's letter identifies the root cause of the EPS failure as the EPS motor and indicates that production of a new motor started in December 2009.GM's recall repair procedure instructs dealers to replace the EPS motor in all recalled vehicles. ODI's analysis of all information available related to sudden loss of EPS assist while driving in the MY 2005 through 2009 Chevrolet Cobalt vehicles shows current complaint and warranty rates of 323/100,000 vehicles and 0.4% respectively.In response to ODI's request for information, GM identified 81 complaints where a crash was claimed that may be related to loss of EPS assist.ODI's analysis of all crash claims was based on verifiable factors such as; whether a loss of EPS was indicated at the time of the crash by a chime or malfunction indicator lamp or if a EPS related component malfunction was identified after the crash occurred.With this method ODI identified 36 possible crashes related to EPS failure.GM assessed crash claims based on the available facts and excluded crash claims that indicated that the vehicle was travelling at speeds in the range of 30 mph or greater.GM said that it believes if power assist is lost while a vehicle is moving at speeds in the range of 30 mph or greater there is a small difference in steering efforts perceived in subjective evaluations at those speeds and it is unlikely to lead to loss of vehicle control. Based on GM's safety recall, this investigation is closed.

STEERING:ELECTRIC POWER ASSIST SYSTEMLed to recall 10V073000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Aug 7, 2019

SUDDEN LOSS OF POWER STEERING ASSIST WHILE DRIVING VEHICLE. FOUND THAT A RECALL FOR THIS FAILURE WAS IN PLACE. TAKEN TO THE DEALERSHIP AND BECAUSE THE PART (POWER STEERING MOTOR) HAD BEEN REPLACED PREVIOUSLY THEY SAID IT WOULD NOT BE COVERED. CALLED THE GM LINE AND ONCE MORE THEY WOULDN'T GIVE AN ANSWER EVEN AFTER TALKING TO THE SUPERVISOR. VIN DOES NOT SHOW UP IN THE RECALL LOOKUP, BUT THE VIN NUMBER FALLS WITHIN THE RANGE OF COVERED VEHICLES ON THE OFFICIAL BULLETIN. IN MY OPINION, REPLACING A DEFECTIVE PART WITH ANOTHER DEFECTIVE PART IS NOT HONORING THEIR RECALL. 2010 PONTIAC G5 BULLETIN NO.: 10023 RECALL NO.: 10V073000 RECALL DATE.: 03/03/2010 VIN: [XXX] DATE OF FAILURE: 08/01/2019 PART: POWER STEERING ASSIST MOTOR NEWEST PART #: 19368293 THEY HAVE CHANGED THE PART # NUMEROUS TIMES. (WHICH I BELIEVE INDICATES A RECURRING ISSUE) WHEN CALLING THE GM LINE THEY COULD NOT GIVE A COMPLETE ANSWER. TALKED WITH THE SUPERVISOR, WHO SAID IT HAD TO BE DISCUSSED WITH THE DEALERSHIP'S SERVICE ADVISOR. I REQUESTED WHAT THE ANSWER WOULD BE IF IT WAS CONFIRMED THAT IT WAS THE SAME ISSUE THAT WAS SPECIFIED ON THE RECALL AND STILL THEY REFUSED TO GIVE ME ANY CLEAR INFORMATION. BASICALLY, IT CAME DOWN TO EITHER SPEND THE $205 FOR THE PART AND REPLACING MYSELF, OR GAMBLING ANOTHER $200 TO TAKE IT IN AND HAVE IT POSSIBLY COVERED. ($400 QUOTED FOR PARTS AND LABOR.) I CHOSE TO REPLACE MYSELF. THEIR RECORDS SHOW THAT THIS CAR HAS HAD THE RECALL REPAIR PERFORMED INSTALLING THE NEWER "FIXED" PART. BUT HAVING THE EXACT SAME DEFECT HAPPEN STILL VERY EARLY IN THE PARTS LIFETIME MAKES ME QUESTION HOW MANY CARS THEY CLAIM TO HAVE FIXED THAT STILL HAVE THIS FAILURE HAZARD. THERE IS NO WARNING, POWER STEERING ASSIST JUST SUDDENLY STOPS. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
11242352
Incident
Aug 1, 2019
Steering
Filed Mar 2, 2015

TL* THE CONTACT OWNS A 2010 PONTIAC G5. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING OFF WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT POWERED THE VEHICLE OFF AND BACK ON AND IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON ANOTHER OCCASION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

NHTSA ID
10691629
Incident
Feb 26, 2015
Mileage
61,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIT3271Q

This preliminary information communicates information about how to determine if a wheel and tires size change is available.

PIP6104

This Preliminary information communicates the steps on how to save a GDS2 Session Log and upload to a Technical Assistance Case in CX Connect.

PIP4902V

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIP4902U

This preliminary information advises a dealer on how to email GDS2 session logs into Technical Assistance.

PIT5214G

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer’s vehicles that exhibit vibration conditions without utilizing the support of General Motors Technical Assistance Center. If valid vibration frequency or Road Force Variation data has been collected and a repair attempt does not correct the customer complaint, contact General Motors Technical Assistance Center for further support. For any vehicles that remains unrepaired after being at the dealer for three days or more and a related bulletin or PI is not found, contact General Motors Technical Assistance Center for further support.

13598

New Vehicle Monitoring Programs Section in IVH

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Pontiac G5 by model year
YearComplaintsRecallsInvestigationsIssue Index
2014000—
2011000—
2010Viewing241—
2009766262.0
20081155161.4
20071876156.0
2006000—
2005000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.