Sliding door on passenger side locked up trapping passenger inside. Door cannot be opened manually or electronically. A loud buzzing noise then a thud was heard prior. Can't open door any way now scary.
- NHTSA ID
- 11424900
- Incident
- Jul 4, 2021
Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 236 NHTSA owner-reported complaints for the 1997 Pontiac Trans Sport. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 236 · page 1 of 10
Sliding door on passenger side locked up trapping passenger inside. Door cannot be opened manually or electronically. A loud buzzing noise then a thud was heard prior. Can't open door any way now scary.
THE FUEL GUAGE GIVES FALSE READING, THE NEEDLE WILL POSITION WAY PASS THE "FULL". AFTER PUTTING IN FUEL, IT WILL MOVE TO THE "FULL" MARK OR SHOW JUST ANY AMOUNT WITHOUT THE TANK BEING FULL. IT IS AVERY HARD ACT TO FOLLOW ESPECIALLY IN THESE TIMES WHEN I CANNOT AFFORD TO TOP OFF THE TANK. IN OTHER WORDS, THIS FUEL GUAGE IS VERY UNRULY AND HAS ITS OWN WAY IN REGISTERING WHAT IT FEELS LIKE SHOWJNG ME. IS THERE A RECALL?. HOW CAN I CORRECT THIS EMBARASSING SITUATION?. *TR
DRIVING IN RUSH HOUR TRAFFIC, ON CONGESTED FREEWAY, AT 55 MPH THE BRAKE PEDAL WENT TO THE FLOOR WITHOUT ANY WARNING. THE TRAFFIC IN FRONT OF ME WAS SLOWING DOWN AND I ALMOST REAR ENDED THE CAR IN FRONT OF ME. DROPPED IT IN FIRST GEAR, APPLIED EMERGENCY BRAKE AND MADE AN EVASIVE LANE CHANGE TO GET TO THE SHOULDER AND LET IT SLOW DOWN BY ITSELF. PULLED OFF ON THE FREEWAY SHOULDER GOT OUT OF THE CAR AND I NOTICED THE BRAKE LINE RIGHT UNDERNEATH THE DRIVER SIDE LEAKING AT A HIGH RATE AND BRAKE FLUID PUDDLING UNDERNEATH THE VEHICLE. ONLY GOD'S GRACE THAT I DIDN'T REAR END ANYBODY OR GOTTEN INTO A CAR CRASH. DISAPPOINTED IS NOT A STRONG ENOUGH WORD TO USE FOR WHAT HAPPENED. I HAVE NEVER EXPERIENCED A BRAKE LINE BURST IN A VEHICLE. DOING SOME ONLINE SEARCHES ON GM BRAKE LINE FAILURES I FOUND A LOT OF REPORTED CASES OF GM VEHICLES HAVING SEVERELY RUSTED BRAKE LINES THAT HAD CATASTROPHIC FAILURE WITH THE BRAKE PEDAL GOING TO THE FLOOR. HOPE THAT YOU'LL OPEN AN INVESTIGATION INTO THESE CONCERNS IN ORDER TO AVOID ANY FUTURE INCIDENTS.
IN NOV. OF 2007 I WAS HAVING A PROBLEM WITH MY VAN OVERHEATING AND WAS LOSING ENGINE COOLANT BUT COULD NOT SEE WHERE IT WAS GOING. I LATER FOUND OUT THAT I HAD A FAULTY INTAKE MANIFOLD GASKET, WHICH COST ME OVER 800.00 TO REPAIR. NOT LONG AFTER THE GASKET WAS REPAIRED THE VAN STARTED OVERHEATING AGAIN AND I DISCOVERED THAT THE WATER PUMP WAS BLOWN, THAT WAS ANOTHER 174.00 TO REPAIR. NOW I AM STILL HAVING THE SAME PROBLEM WITH THE VAN OVERHEATING AND COOLANT LEAKING AND I WAS JUST INFORMED THAT IT IS A HEAD GASKET WHICH IS GOING TO COST ME OVER 1700.00 TO FIX. THIS IS RIDICULOUS, I KNOW 3 OTHER PEOPLE WHO HAVE THE SAME MAKE AND MODEL VAN AS I DO WITH THE SAME ENGINE AND THEY ARE ALL ALSO HAVING THE SAME PROBLEMS WITH THEIR VANS. IT SEEMS TO ME THAT THIS IS TOO MUCH OF A COINCIDENCE AND THAT THEIR SHOULD HAVE BEEN A RECALL IN PLACE TO RECTIFY THE PROBLEMS WITH THESE FAULTY PARTS. THESE ARE EXTREMELY EXPENSIVE REPAIRS AND I PERSONALLY DO NOT HAVE AN EXTRA $1700.00 JUST LAYING AROUND, SO NOW I AM FACED WITH THE CHOICE OF JUNKING MY VAN AND TRYING TO GET A NEW ONE WHICH I CANNOT AFFORD OR FIXING IT WHICH I ALSO CANNOT AFFORD. *TR
I HAVE OWNED BOTH A '92 AND A '97 TRANSPORT AND BOTH HAD THE SAME PROBLEMS. THE POWER WINDOW CONTROLS POP LOOSE OF THE DRIVER'S DOOR AND THE WINDOWS FAIL TO OPERATE. THE REAR DOOR LOCK FAILS. THE BLINKER AND CRUISE CONTROL LEVER SNAPPED OFF THE STEERING COLUMN SO THE BLINKER DOESN'T WORK. THE WINDOW WIPER CONTROL MODULE FAILED. THE TRANSAXLE HOSES SPRUNG A LEAK AT THE METAL CONNECTIONS CAUSING THE TRANSAXLE TO LOOSE FLUID AND THE VEHICLE TO BE STRANDED. *TR
OUR 1997 PONTIAC TRANSPORT HAS HAD 3 HEAD GASKET FAILURES. THE FIRST WAS AT 72000, SECOND AT 88,000 AND IS CURRENTLY DEAD IN FRONT DRIVE WITH WATER IN THE OIL AGAIN. HAD NEW HEADS PUT ON AT 72000. VEHICLE OVERHEATS AND DOES NOT SHOW ON GAUGES. YOU HEAR IT BUBBLING WHEN IT'S SHUT OFF. ALSO HAD TO REPLACE ALTERNATOR 3 TIMES AND VAN ONLY HAS 110,000 MILES ON IT. WE'VE HAD SINCE NEW. *TR
MY WIFE'S 1997 PONTIAC TRANSPORT MINI-VAN HAS THE PLASTIC HEADLIGHT LENSES, THAT ARE NOW YELLOW AND CLOUDY, AND NIGHTTIME VISIBILITY IS SO POOR THAT SHE DOESN'T DRIVE AT NIGHT UNLESS SHE HAS TO. ALSO MY 2000 NISSAN FRONTIER TRUCK IS SUCCUMBING TO THE SAME PROBLEM, BUT IT IS NOT AS SEVERE YET. I HAVE TRIED HIGH-OUTPUT ZENON, BLUELIGHT, AND ULTRA WHITE BULBS BUT THE YELLOWING/CLOUDY PLASTIC LENSES GREATLY REDUCES THE PERFORMANCE QUALITIES OF THESE BULBS. I CANNOT SEE THE SAFETY BENEFITS OF HAVING PLASTIC HEADLIGHT LENSES THAT WON'T SHATTER LIKE GLASS IN AN ACCIDENT IF YOU CANNOT SEE MORE THAN 20 FEET IN FRONT OF YOUR VEHICLE AT NIGHT. I STILL BELIEVE GLASS IS THE BEST MATERIAL FOR HEADLIGHTS, I SEE CARS AND TRUCKS FROM THE 70'S, 80'S, AND EARLY 90'S THAT STILL HAVE GREAT WORKING HEADLIGHTS. *TR
VAN STARTED ON FIRE, IN DRIVER'S DOOR ORIGINATING FROM POWER WINDOW CONTROLS. PARKED IN DRIVEWAY NEXT TO HOUSE,NOT RUNNING. VAN WAS A COMPLETE LOSS,ONLY VEHICLE WAS ONLY ONE FOR A FAMILY OF FOUR. *TR
I HAVE HAD THIS VEHICLE FOR 7 YEARS AND HAVE ALWAYS HAD PROBLEMS WITH COOLING SYSTEM LOSING ANTIFREEZE. NOW I AM TOLD THE INTAKE MANIFOLD GASKET HAS BEEN NEEDS REPLACED. *TR
MY 97 PONTIAC TRANSPORTS HAS A SAFETY ISSUE. THE PASSENGER SLIDING DOOR IS INOPERABLE. THE DOOR WILL NOT OPEN AND APPERAS TO NOT BE CLOSED ALL THE WAY. THE DOOR IS TURNED OFF VIA THE SWITCH AND THE LOCK WILL NOT RELEASE VIA THE UNLOCK SWITCH OR THE MANUAL LOCK MECHANISM ON THE DOOR. IN THE EVEN OF AN ACCIDENT THIS DOOR COULD NOT BE USED AS AN EXIT. I ALSO HAVE CONCERNS OF THE DOOR POSSIBLE COMING OPEN WHILE THE VEHICLE IS IN MOTION.
REPLACED THE UPPER INTAKE MANIFOLD GASKET IN 2006 . IN THE LAST 3 WEEKS, THE VAN WAS NOT PUTTING OUT MUCH HEAT AND THE TEMP GAUGE DID NOT RISE UP TO THE NORMAL LEVEL. I DROVE INTO TOWN 6 MILES AT 60 MILES AN HOUR AND THE TEMPERATURE GAUGE WENT ALL THE WAY UP. I LET IT COOL DOWN AND DROVE TO THE MECHANIC ( 1 MILE ) AND IT WAS GOING BACK UP AGAIN. THEY REPLACED THE WATER PUMP, RADIATOR CAP AND THERMOSTAT AND I PICKED UP THE VAN. WITHIN 1 MILE IT STARTED TO HEAT UP AGAIN. I RETURNED IT . THEY BELIEVE THE HEAD GASKETS ARE BLOWN. THE ESTIMATE THAT I GOT TO REPAIR IT IS 1200.00. I GOT 3 ESTIMATES WITH THE HIGH OF 1600.00. I ALREADY REPLACED ONE AND NOW HAVE TO RE REPLACE IT AND THE OTHER. I'M GETTING REALLY TIRED OF THIS BUT I HAVE TO FIX IT BECAUSE I CANNOT SELL IT IF IT DOESN'T RUN. HOPE THEY FIX THIS IN THE NEXT VEHICLES. I WOULDN'T RECOMMEND IT DUE TO THIS DEFECT. IT WAS ALSO VERY SCARY BECAUSE I WAS DEALING WITH TEMPERATURES OF -20 WITH WIND. *NM
TL* - ON JANUARY 2, 2007 WHILE DRIVING THE BRAKES FAILED. THE CONTACT FOUND OUT THAT THEREWAS RECALL 98V072000, ON THIS VEHICLE , AND TOOK IT TO A DEALER, AND DEALER REFUSED TO DO RECALL REPAIRS. THEN, THE CONTACT CALLED PONTIAC AT 1800-762-2737, THE NUMBER SITED IN THE RECALL SUMMARY, AND WAS TOLD BY PONTIAC THAT THEY NEVER HEARD OF THE RECALL. *AK
MY TRANSMISSION HAS BEEN REPLACED ONCE AND I AM ALREADY HAVING PROBLEMS WITH IT AGAIN, IT'S ONLY BEEN A YEAR SINCE IT WAS REPLACED. BOTH OF MY FRONT WINDOWS ARE POWER WINDOWS AND I HAVE HAD TO REPLACE THE LITTLE MOTOR FOR THEM TO GO UP AND DOWN TWICE AND THE PASSENGER IS NOT WORKING AGAIN. MY LEFT FRONT SIGNAL LIGHT NEVER WORKS, IT GETS REPLACED AND A DAY LATER IS NOT WORKING AGAIN. I HAVE PROBLEMS WITH MY STEERING WHEEL, IT IS VERY HARD TO TURN RIGHT, THIS WAS ALREADY FIXED AND I'M HAVING PROBLEMS AGAIN. I NEED TO KNOW IF THERE ARE OR THERE WHERE ANY RECALLS RELATED TO MY PROBLEMS. I HAVE READ ABOUT OTHER PEOPLE HAVING TRANSMISSION PROBLEMS. THANK YOU. *JB
DT*: THE CONTACT STATED THE HEADLIGHT LENSES ARE FOGGED UP AND DO NOT ILLUMINATE THE ROAD PROPERLY. THE DEALERSHIP DETERMINED THE LENSES NEED TO BE REPLACED.
DT*: THE CONTACT STATED WHILE DRIVING AT 40 MPH THE VEHICLE RAN HOT AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR INSPECTION. THE MECHANIC DETERMINED THE HEAD GASKET NEEDED TO BE REPLACED HOWEVER NO REPAIRS WERE MADE.
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, IT WAS HIT ON THE DRIVER SIDE BEHIND THE DOOR. THE VEHICLE SUSTAINED BODY DAMAGE, THERE WERE NO INJURIES, AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR REPAIRS. THE MECHANIC DETERMINED THERE WAS NO SAFETY SIDE BAR ON THE VEHICLE AND FEELS THIS IS A SAFETY DEFECT. THE BODY DAMAGE WAS REPAIRED AND THE MANUFACTURER WAS ALERTED.
I OWN A 1997 PONTIAC TRANSPORT THAT SHOULD HAVE A IMMEDIATE RECALL. THE POWER SLIDING DOOR IS OPENING WHEN EVER IT WANTS MOSTLY WHILE MAKING LEFT TURNS. THE DOOR OPENED TWICE WITHIN THE LAST WEEK. ONCE ALMOST LOSING MY SON. I TURNED A LEFT TURN AND IT POPPED OPEN LEAVING MY SON HANGING OUT THE DOOR IN HIS SEAT BELT. HE HAS SEAT BELT BURN MARKS ON HIS SHOULDER AND NECK. *JB
WHEN I WAS TRAVELING DOWN A RESIDENTIAL STREET AT LESSS THEN 25 AND HIT A BUMP THE SPARE TIRE BECAME DISENGAED FROM THE UNDERCARRIAGE OF MY VAN. THE CABLE THAT WAS CONNECTED TO THE CENTER CAP THAT WAS USED TO SECURE THE TIRE TO THE UNDERCARRIAGE OF MY VAN HAD RUSTED THROUGH. THE TIRE BOUNCED ON THE ROAD AND CAMME TO REST IN THE STREET AND BECAME AN OBSTACALE TO ON COMING TRAFFIC, ONE VEHICLE HAD TO MAKE AN ABRUPT STOP. IF THE SPARE HAD DISENGAGED ON THE EXPRESSWAY IT WOULD HAVE CREATED A SIGNIFICANT HAZARD WITH THE POSSIBILITY OF FATAL CONSEQUENCES. I CONTACTED THE PONTIAC CUSTOMER ASSITANCE CENTER ON TWO OCASSIONS AND WAS TOLD THAT SOMEOONE WOULD GET BACK TO ME BUT HAVE NOT HAD ANY REPONSE. THE DEFECT HAS NOT BEEN CORRECTED TO DATE. *NM
DT: THE CONTACT STATES WHEN THE VEHICLE WAS TAKEN TO DEALER FOR REPAIRS OF THE POWER STEERING RACK THE WELDS WHERE THE POWER STEERING RACK BOLTED TO THE FRAME CRACKED. THE VEHICLE HAS BEEN REPAIRED AT THE CONTACTED EXPENSE. *AK
DT: THERE IS A PROBLEM WITH THE SIDING DOOR NOT STAYING CLOSED. THIS WILL OCCUR EVEN WHEN THE DOOR IS LOCKED. THE PROBLEM FIRST STARTED ON FEBRUARY 1, 2005. THIS IS AN ONGOING PROBLEM. *AK
WHILE DRIVING DOWN THE ROAD, THE HEADLIGHT COVER FELL OFF AND SHATTERED ON THE STREET. A NEW ONE IS ALMOST $200!*JB
I WAS TURNING THE STEERING WHEEL TO THE LEFT TO PARALLEL PARK NEXT TO THE CURB, THEN I HEARD A LOUD POP NOISE. WHEN I WENT TO TURN THE STEERING WHEEL TO THE RIGHT IT BEGAN VERY HARD TO TURN THE WHEEL. AFTER LEAVING THE STORE AND FROM THAT POINT ON EVERY ATTEMPT I MADE TO MAKE A RIGHT TURN, IT WAS EXTREMELY DIFFICULT. AFTER ARRIVING HOME I NOTICED LEAKING COMING FROM UNDER MY VAN. I CALLED THE LOCATION PONTIAC DEALERSHIP ABOUT THE MY STEERING PROBLEM AND THEY INDICATED THAT THE VAN HAD BEEN SERVICED FOR A RECALL IN FEBRUARY OF 2003 FOR THE RACK AND PINION RECALL SOMETHING RELATED TO THE STEERING. SO I CHECKED THE INTERNET FOR THE RECALL AND IT MENTIONED THE SAME EXACTLY PROBLEMS THAT I WAS HAVING NOW. I CALLED THE DEALERSHIP BACK AND THEY SAID THAT THE RECALL WAS ALREADY DONE ONCE. I TOLD THEM IT IS DOING THE SAME EXACTLY THING, AND WHEN I WENT TO CHECK THE STEERING ONE MORE TIME I NOTICED A HUGE PUDDLE UNDER MY VAN OF REDDISH BROWN FLUID. COME TO FIND OUT IT WAS TRANSMISSION LEAKING AND WHEN I TURN THE ENGINE ON THE FLUID CAME POURING OUT LIKE A FAUCET. I CONTACTED A TRANSMISSION SHOP TO TAKE A LOOK AT MY VAN AND THE MECHANIC TOLD ME THAT THE AXLE WAS PULLED OUT OF THE TRANSMISSION BY THE STEERING SYSTEM. THE MECHANIC ALSO MENTIONED THAT HE HAS DONE QUITE A FEW OF THESE SAME EXACTLY KIND OF MINI-VAN WITH THE SAME EXACTLY PROBLEM. HE SAID THAT HE KNEW EXACTLY HOW THE FIX THIS PROBLEM BECAUSE HE DOES IT QUITE OFTEN. THE REPAIR COSTED $1,800.00 DOLLARS AND THE MECHANIC TOLD ME NOW I NEED TO TAKE BACK TO THE DEALER TO HAVE THEM REPAIR THAT RACK AND PINION AGAIN. NOW THIS HAS ME VERY UPSET, I'M SO MAD ABOUT THIS BECAUSE THIS DEFINITELY SOUNDS LIKE A MANUFACTURE PROBLEM AND I SHOULD NOT HAVE TO PAY FOR THIS. I SENT THE VAN TO KARCO TRANMISSIONS IN LANCASTER, CALIFORNIA WHERE I LIVE AND THE PHONE NUMBER IS 661-723-1164. THIS DOES NOT MAKE ANY SENSE TO ME, SO THIS IS WHY I AM FILING THIS COMPLAINT.
DT: THE CONSUMER STATES THE RIGHT AND LEFT STEERING KNUCKLES WERE CRACKED, RIGHT WHERE THE TIE ROD KNUCKLE CONNECTS. THE CONSUMER WAS DOING AN OIL CHANGE WHEN HE NOTICED THE PROBLEM. THE DEALERSHIP WAS CALLED TO FIND OUT IF THERE WERE ANY RECALLS. THE CONSUMER THINKS BECAUSE THEY ARE MADE OF ALUMINUM, IT HAS HAPPENED BECAUSE OF OLD AGE. *JB
WIFE MAKING LEFT TURN ONTO BUSY ROAD, VAN WOULD NOT RESPOND TO TO TURNING THE WHEEL. SIDE IMPACT AT 40 MILE + FROM SEMI. INJURIES SUSTAINED BY WIFE, BROKEN HIP CRUSHED LEFT ARM , FRACTURED TAIL BONE AND FRACTURED BASE OF SKULL. DAUGHTER AND FRIEND ALSO INJURED BUT RELEASED WITH MINOR INJURIES. WE DID NOT KNOW THERE WAS A PROBLEM WITH THE VAN UNTIL AFTER THE ACCIDENT. THAT IS WHEN I RECIEVED THE RECALL NOTICE. NOTHING COULD BE DONE AT THIS POINT BECAUSE THE VAN HAD BEEN CRUSHED INTO A CUBE OF SCRAP METAL. I WAITED THIS LONG TO FILE A COMPLANT DUE TO LEGAL ADVICE, BUT AS YOU CAN SEE THE BIG GUY ALMOST ALWAYS WINS. WE RECIEVED NO COMPENSATION FROM GM.
THE SLIDING DOOR OPENED WITHOUT WARNING. *JB THE SLIDING DOOR ALSO WOULD NOT CLOSE UNLESS MANUALLY PUSHED. THE DOOR WOULD STILL OPEN AGAIN. *SC *JB
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