RoadVitals

2003 Porsche 911 Turbo

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Jan 3, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Dec 11, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 13 NHTSA owner-reported complaints for the 2003 Porsche 911 Turbo, most frequently naming the engine and driver assistance categories. 3 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 346 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine1392.9%
  • Driver assistance17.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20E091000

SUSPENSION:FRONT:MACPHERSON STRUT

Dec 11, 2020
584 units potentially affected
The defect: Ohlins USA, Inc (Ohlins) is recalling certain Front Struts, part number POS 5N20. These struts were sold as part of Ohlins strut kits part number POZ MN02, intended for installation on 1999-2005 Porsche 911 Carrera 4 and 4S (generation 996), and 2001-2006 Porsche 911 Turbo / Turbo S (generation 996) and kit part number POZ MN05, intended for installation on 2005-2012 Porsche 911 Carrera 4 and 4S (generation 997), and 2006-2013 Porsche 911 Turbo / Turbo S (generation 997). The pin of the strut may experience excessive stress during maximum steering, possibly resulting breakage of the pin.
The risk: If the pin fails, it will cause separation of the strut from the vehicle, affecting vehicle control and increasing the risk of a crash.
The remedy: Ohlins will notify owners, and dealers will request the return of all unsold kits containing the subject part from dealer/distributor inventory for a full refund. All owners who purchased one of the kits (POZ MN02 or POZ MN05) will receive replacement front struts (POS 5N20 or POS 5N21 - These parts are interchangeable), along with new top mount interface solutions, free of charge. The recall began December 22, 2020. Owners may contact Ohlins customer service at 1-800-336-9029.
Tenneco AutomotiveView on NHTSA.gov
04V070000

SEATS

Feb 18, 2004
1,805 units potentially affected
The defect: CERTAIN PASSENGER VEHICLES FITTED WITH FRONT SEAT BACKS, WHICH DO NOT MEET PORSCHE'S STRENGTH STANDARDS.
The risk: IN THE EVENT OF A VEHICLE CRASH, THE SEATS COULD TWIST, TILTING ON ONE SIDE TO THE REAR, POSSIBLY RESULTING IN PERSONAL INJURY TO THE VEHICLE OCCUPANT.
The remedy: DEALERS WILL REPLACE BOTH THE FRONT SEATS. OWNER NOTIFICATION BEGAN ON APRIL 26, 2004. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
PORSCHE CARS NORTH AMERICA, INC.View on NHTSA.gov
03V218000

STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS

Jun 16, 2003
1,043 units potentially affected
The defect: CERTAIN PASSENGER VEHICLES MAY HAVE A LOOSE FITTING IN THE PRESSURE LINE OF THE POWER STEERING ASSEMBLY.
The risk: IF THE FITTING IS LOOSE, THE HYDRAULIC FLUID COULD LEAK OUT, WHICH COULD LEAD TO LOSS OF POWER STEERING ASSIST AND, FOR VEHICLES EQUIPPED WITH A MANUAL TRANSMISSION, LOSS OF CLUTCH ASSISTANCE. IF THE LEAKING FLUID COMES INTO CONTACT WITH HOT EXHAUST COMPONENTS, IT COULD IGNITE.
The remedy: DEALERS WILL TIGHTEN THE FITTING TO SPECIFICATIONS. OWNER NOTIFICATION BEGAN ON DECEMBER 1, 2003. OWNERS SHOULD CONTACT PORSCHE AT 1-800-545-8039.
PORSCHE CARS NORTH AMERICA, INC.Manufacturer number A307View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE13009ClosedPreliminary Evaluation

Rapid coolant loss

Opened Apr 26, 2013
Closed Mar 10, 2014

On April 26, 2013, the Office of Defects Investigation (ODI) opened PE13-009 to investigate 10 complaints alleging incidents of sudden coolant loss while traveling on public roadways in certain model year (MY) 2001 through 2007 Porsche 911 vehicles.The complaints alleged that pipe ends joined by epoxy to certain cooling system components may fail suddenly and separate, resulting in large volumes of coolant leakage.The investigation was opened to assess evidence of a design or manufacturing defect in the coolant pipe fittings and any related safety consequences. In response to ODI?s Information Request letter, Porsche identified a manufacturing quality issue with the supplier?s application of adhesive to coolant pipe fittings that resulted in elevated failure rates in approximately 6,800 early production 997 generation vehicles (MY 2007 and early MY 2008).ODI?s analysis of field data showed that the age-adjusted failure rate for these vehicles was approximately six times greater than MY 2001 through 2005 996 generation vehicles and MY 2008 through 2011 997 generation vehicles built after a process improvement for adhesive application was implemented by the supplier.Most of the leak complaints reviewed by ODI did not appear to involve complete separation of the fittings and many were detected when the vehicle was parked.There were no crashes or injuries reported to be related to the alleged defect in any of the subject vehicles.ODI identified two allegations that coolant leakage resulted in loss of control incidents, but neither involved vehicles affected by the assembly process quality issue.A third loss of control allegation involving a vehicle built during the period affected by the supplier process concern is not counted since ODI was unable to contact the owner to confirm the incident.See the full closing resume in the document file for PE13-009 for additional information about the subject cooling system and ODI?s analysis of field data related to the alleged defect. A safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.Accordingly, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.

ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 13
Engine
Filed Jan 3, 2017

WHILE DRIVING HOME FROM WORK IN DECEMBER 2015, ON A LOCAL ROAD NEAR MY HOME, THE ENGINE BEGAN EMITTING A LARGE STEAM CLOUD BEHIND THE VEHICLE AND THE COOLANT LEVEL LIGHT APPEARED. I PULLED OVER AND THERE WAS A MAJOR COOLANT LEAK BEHIND THE CAR. I HAD THE CAR TAKEN TO A SHOP, AND THEY IDENTIFIED THE ISSUES AS ONE OF THE COOLANT PIPES HAD SEPARATED FROM THE ENGINE AND DUMPED ALL OF THE COOLANT ON THE ROAD. IN THE ATTACHED IMAGE YOU CAN SEE THE SEPARATED COOLANT PIPE FROM THE ENGINE TOWARDS THE BACK OF THE PICTURE. GIVEN THE COST OF REPAIR, I HAD TO WAIT UNTIL SUMMER OF 2016 TO HAVE THE REPAIR COMPLETED. *TR

NHTSA ID
10939285
Incident
Dec 4, 2015
Mileage
47,000 mi
Engine
Filed Sep 18, 2015

I WAS DRIVING ON THE PUTNAM PARK ROAD COURSE TRACK ON 9/12/15, AND ONE OF MY COOLANT FITTINGS BROKE LOOSE FROM THE DEFECTIVE PORSCHE ADHESIVE. IT SPEWED COOLANT ALL OVER THE TRACK, CREATING A VERY DANGEROUS SITUATION CAUSING OTHER DRIVERS TO LOSE CONTROL. I HAD A PORSCHE DEALER REMEDY THE SITUATION BY PINNING THE FITTINGS AND APPLYING NEW ADHESIVE.

NHTSA ID
10765255
Incident
Sep 12, 2015
Mileage
33,200 mi
Driver assistanceEngine
Filed Feb 10, 2015

I WAS DRIVING MY VEHICLE DOWN THE HIGHWAY WHILE ACCELERATING WHEN I FELT THE CAR SQUIRM AND NOTICED A LARGE CLOUD OF SMOKE BILLOWING FROM THE REAR OF THE VEHICLE. I PULLED OVER AND IDENTIFIED THE ISSUE AS A CATASTROPHIC COOLANT LEAK FROM THE ENGINE AREA (REAR) OF THE VEHICLE. I HAD THE VEHICLE TRANSPORTED HOME AND THEN TO A REPAIR SHOP WHERE THEY IDENTIFIED THE PROBLEM AS A COOLANT LINE THAT BECAME SEPARATED FROM THE ENGINE BLOCK. IT WAS EXPLAINED TO ME THAT PORSCHE, FROM THE FACTORY, USED AN ADHESIVE LIKE MATERIAL TO MATE THE CONNECTORS OF THE COOLANT LINES AND ENGINE AND AFTER USAGE THEY WILL COME APART CAUSING COOLANT TO BE HEMORRHAGED ONTO THE ENGINE AND POTENTIALLY WHEELS/TIRES CAUSING FOR VERY DANGEROUS ROAD CONDITIONS. DURING THE INCIDENT I ALMOST LOST CONTROL OF MY VEHICLE DUE TO THE COOLANT CONTACTING THE TIRES WHICH WOULD NOT HAVE OTHERWISE HAPPENED HAD PORSCHE NOT MANUFACTURED THEIR VEHICLES IN THE AFOREMENTIONED WAY. I AS WELL AS OTHERS ON THE ROAD WERE PUT IN A VERY DANGEROUS SITUATION BECAUSE OF THIS MANUFACTURING ISSUE. *TR

NHTSA ID
10682527
Incident
Feb 2, 2015
Mileage
63,421 mi
Engine
Filed Feb 7, 2015

I WAS DRIVING ON INTERSTATE 15 NORTHBOUND WHEN I FELT THE REAR END OF MY CAR SLIP. I WAS TRAVELING AT APPROXIMATELY 70 MPG IN 5TH GEAR ON A 68 DEGREE EVENING. I LOOKED IN MY REAR VIEW MIRROR AND SAW SMOKE / STEAM COMING OUT OF THE ENGINE COMPARTMENT. I PULLED OVER AS SOON AS I COULD, WHICH WAS APPROXIMATELY 1 MINUTE LATER. THIS IS EXACTLY WHAT HAPPENED IN NHTSA ACTION PE13009. *JS

NHTSA ID
10681862
Incident
Feb 6, 2015
Mileage
51,285 mi
Engine
Filed Jun 28, 2013

ALUMINUM COOLANT PIPE, THAT IS GLUED INTO WATER PUMP MANIFOLD, CAME LOOSE CAUSING MASSIVE LOSS OF COOLANT ALL OVER THE ROAD CAUSING SLIPPERY CONDITIONS FOR OTHER DRIVERS. *TR

NHTSA ID
10522217
Incident
Jun 8, 2013
Mileage
81,000 mi
Engine
Filed May 10, 2013

AN EPOXIED COOLANT FITTING FOR THE ENGINE COOLING SYSTEM FAILED WHILE DRIVING. THIS RESULTED IN THE SUDDEN LOSS OF MOST ALL THE ENGINES COOLANT ON THE ROADWAY. PERMANENT FIX WAS TO HAVE AUTO REPAIR SHOP WELD THE FITTING IN PLACE. *TR

NHTSA ID
10511347
Incident
Dec 26, 2010
Mileage
45,479 mi
Engine
Filed May 4, 2013

COOLANT HOSE FAILURE WHEN THE VEHICLE IS RUN MEDIUM/HARD. I LOST 1/2 LITER THE FIRST COUPLE TIMES IN TOTAL, AND ROUGHLY 1 LITER OF COOLANT THE LAST TIME, ALL OVER THE EXHAUST AND REAR DRIVER'S SIDE WHEEL TIRE. LUCKY I DID NOT SPIN OUT OR HAVE MANY CARS BEHIND ME. I CAPTURED PICTURES OF THE LAST LEAK AFTER RETURNING TO MY GARAGE ON 05/03/2013. PRIOR TO THE LAST LEAK, I HAD THE FRONT RADIATOR REPLACED AND THE PORSCHE MECHANIC PRESSURE TESTED THE COOLANT SYSTEM TO ENSURE THERE WERE NO LEAKS, AS I HAD MENTIONED IT WOULD LEAK FROM NEAR THE REAR DRIVER'S SIDE. HE DID NOT FIND ANY LEAKS WHILE THE CAR WAS OFF AND PRESSURE TESTED. *TR

NHTSA ID
10510624
Incident
Apr 5, 2013
Mileage
103,000 mi
Engine
Filed Apr 30, 2013

DRIVING ON PRIVATE ROAD AND A RADIATOR HOSE (IN FRONT OF CAR) CAME OFF CAUSING IMMEDIATE AND RAPID PURGING OF COOLANT ON TO ALL 4 TIRES AND ME SPINNING OFF OF THE ROAD. FORTUNATELY ONLY INTO THE GRASS ON SIDE OF ROAD. CAR WAS FLAT BEDDED TO MECHANIC FOR REPAIRS. SPENT SEVERAL HUNDRED DOLLARS ON REPAIRS. HAVE SINCE SPENT THOUSANDS ON ADDITIONAL PREVENTATIVE MEASURES DUE TO MECHANICS ALERTING ME THAT THE HOSES IN THE REAR WILL LET GO AND CAUSE COOLANT LOSS. HAD TO PAY FOR ENGINE REMOVAL AND WELDING OF LINES FOR MY SAFETY. COSTS WAS WELL OVER $3000. *TR

NHTSA ID
10510138
Incident
May 19, 2007
Mileage
30,124 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSTR 2642

Porsche Tester Software Update Information Software Version: 44.300.000

SPTL 2607a

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

SPTL 2607

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

13/26

ENGINE

Allocation of Approved Engine Oils MY 2027 (13/26)

TSTR 2641

PiUS Update Information Software Version: 3.2

TSTR 2641

PiUS Update Information Software Version: 3.2

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Porsche 911 Turbo by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010—
2022010—
2021000—
2020000—
2019000—
2018001—
2017101—
2016001—
2015000—
2014000—
2013010—
2012020—
2011031—
2010031—
2009010—
2008210—
2007221140.9
2006010—
2005011—
2004511—
2003Viewing133149.7
2002141140.4
2001223151.6
1997000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.