RoadVitals

2012 Porsche 911 Turbo

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Dec 11, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2012 Porsche 911 Turbo. 2 safety recalls have been issued covering this model year; and 381 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
20E091000

SUSPENSION:FRONT:MACPHERSON STRUT

Dec 11, 2020
584 units potentially affected
The defect: Ohlins USA, Inc (Ohlins) is recalling certain Front Struts, part number POS 5N20. These struts were sold as part of Ohlins strut kits part number POZ MN02, intended for installation on 1999-2005 Porsche 911 Carrera 4 and 4S (generation 996), and 2001-2006 Porsche 911 Turbo / Turbo S (generation 996) and kit part number POZ MN05, intended for installation on 2005-2012 Porsche 911 Carrera 4 and 4S (generation 997), and 2006-2013 Porsche 911 Turbo / Turbo S (generation 997). The pin of the strut may experience excessive stress during maximum steering, possibly resulting breakage of the pin.
The risk: If the pin fails, it will cause separation of the strut from the vehicle, affecting vehicle control and increasing the risk of a crash.
The remedy: Ohlins will notify owners, and dealers will request the return of all unsold kits containing the subject part from dealer/distributor inventory for a full refund. All owners who purchased one of the kits (POZ MN02 or POZ MN05) will receive replacement front struts (POS 5N20 or POS 5N21 - These parts are interchangeable), along with new top mount interface solutions, free of charge. The recall began December 22, 2020. Owners may contact Ohlins customer service at 1-800-336-9029.
Tenneco AutomotiveView on NHTSA.gov
11V409000

SEAT BELTS

Aug 5, 2011
235 units potentially affected
The defect: PORSCHE IS RECALLING CERTAIN MODEL YEAR 2011 911 SPEEDSTER AND 911 GTS RS 4.0; AND MODEL YEAR 2012 BOXSTER (INCLUDING S AND SPYDER); CAYMAN (INCLUDING S AND R); 911 CARRERA (INCLUDING S, GTS, 4, 4S, AND 4 GTS); 911 TARGA 4 AND TARGA 4S; AND 911 TURBO AND TURBO S MODELS MANUFACTURED FROM MAY 31, 2011, THROUGH JUNE 10, 2011. THERE IS A POSSIBILITY THAT THE MOUNTING HOLES IN THE SEAT BELT ANCHOR PLATES FITTED TO THE VEHICLE ARE TOO SMALL. IF THE HOLE DIAMETER IS TOO SMALL, THE ANCHOR PLATE MAY NOT BE ABLE TO ROTATE ABOUT THE FASTENING BOLT AS DESIGNED.
The risk: SHOULD THIS OCCUR, THE SEAT BELT MAY NOT BE ROUTED OPTIMALLY AROUND THE OCCUPANT, OR MAY POTENTIALLY LOOSEN AT SOME POINT IN THE FUTURE INCREASING THE RISK OF INJURY DURING A CRASH.
The remedy: PORSCHE WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE SEAT BELT ANCHORS AND, IF NECESSARY, REPLACE THE SEAT BELT. THE REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 2, 2011. OWNERS MAY CONTACT PORSCHE AT 1-800-767-7243.
PORSCHE CARS NORTH AMERICA, INC.Manufacturer number AB02View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSTR 2642

Porsche Tester Software Update Information Software Version: 44.300.000

SPTL 2607a

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

101/25

ELECTRICAL SYSTEM

PCCM+ 9x1.I

102/25

ELECTRICAL SYSTEM

PCCM+ 9x7.II

SPTL 2607

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

18/26

POWER TRAIN

Warranty Information: Warranty Extension for Transmission Electronics Control Unit (18/26)

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Porsche 911 Turbo by model year
YearComplaintsRecallsInvestigationsIssue Index
2023010—
2022010—
2021000—
2020000—
2019000—
2018001—
2017101—
2016001—
2015000—
2014000—
2013010—
2012Viewing020—
2011031—
2010031—
2009010—
2008210—
2007221140.9
2006010—
2005011—
2004511—
2003133149.7
2002141140.4
2001223151.6
1997000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.