2005 Porsche Cayenne S

PORSCHE IS INITIATING A CUSTOMER NOTIFICATION ACTION TO ADDRESS A CONDITION RELATED TO A FAULTY OR LOOSE CONNECTOR IN THE SIDE AIRBAG SYSTEM.PORSCHE'S TESTING HAS SHOWN THAT THE FAULTY CONNECTOR WILL NOT PREVENT SIDE AIRBAG DEPLOYMENT.THE FAULTY CONNECTOR WILL CAUSE THE CIRCUIT RESISTANCE TO EXCEED THE THRESHOLD FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT.PORSCHE HAS REPORTED A LARGE NUMBER OF WARRANTY CLAIMS FOR ILLUMINATION OF THE AIR BAG WARNING LIGHT AND MANY VEHICLES HAVE BEEN SERVICED TO CORRECT THIS CONDITION AS DESCRIBED IN THE CAYENNE TECHNICAL INFORMATION BULLETIN: GROUP 6, #11/04 AIRBAG WARNING LIGHT ACTIVATED.PORSCHE WILL PERFORM THIS SERVICE TO ALL REMAINING UNCORRECTED VEHICLES UNDER A NEW PRODUCT IMPROVEMENT CAMPAIGN STARTING AT THE END OF APRIL 2007.ALL OWNERS OF A SUBJECT VEHICLE BUILT THROUGH NOVEMBER 2004 WILL BE NOTIFIED BY PORSCHE TO BRING THE VEHICLE TO A DEALER TO RECEIVE THE FREE MODIFICATION.VEHICLES BUILT AFTER NOVEMBER 2004 DO NOT CONTAIN THE SUBJECT CONNECTOR.IN ADDITION, PORSCHE REPORTS THAT A SMALL NUMBER OF VEHICLES BUILT IN NOVEMBER AND DECEMBER 2003, MAY CONTAIN AN INCORRECTLY MANUFACTURED SIDE AIRBAG MODULE.THIS MAY ALSO PRODUCEILLUMINATION OF THE AIRBAG WARNING LIGHT THAT WOULD BECOME EVIDENT SOON AFTER THE VEHICLE IS PUT INTO SERVICE.WARRANTY DATA INDICATES THAT THESE MODULES HAVE BEEN CORRECTED AND NO LONGER PRESENT A RISK.PORSCHE HAS NOT RECEIVED ANY REPORT OF NON-DEPLOYMENT OF THE SIDE AIRBAG.THE ACTION TAKEN BY PORSCHE IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

DURING THE PRELIMINARY EVALUATION PHASE, ODI IDENTIFIED 76 OWNER COMPLAINTS AND 6,582 WARRANTY CLAIMS RELATED TO AIRBAG WARNING LIGHT ILLUMINATION FROM EITHER A FAULTY SIDE-IMPACT AIRBAG MODULE OR WIRING HARNESS.TO DATE, THERE HAS BEEN NO ALLEGATION OF CRASH, INJURY OR DEATH REPORTED.PORSCHE REPORTS THAT A BAD BATCH OF MODULES WAS PRODUCED DURING MID-NOVEMBER TO MID-DECEMBER, 2003.HOWEVER, PORSCHE?S WARRANTY DATA INDICATES THAT MOST OF THE MODULES REPLACED UNDER WARRANTY WERE ON VEHICLES BUILT BEFORE AND AFTER THIS PERIOD INDICATING THAT THE ISSUE COULD BE MORE WIDESPREAD.PORSCHE REPORTS THAT THE WIRING HARNESS MALFUNCTION IS DUE TO A FAULTY CONNECTOR LEADING TO THE AIRBAG MODULE AS A RESULT OF ENVIRONMENTAL AND MECHANICAL STRESS.IN JUNE AND NOVEMBER OF 2004, PORSCHE ADDED A PROTECTIVE COAT OF LUBRICANT GEL TO THE CONNECTOR AND REROUTED THE HARNESS TO FIX THE PROBLEM ON ALL FUTURE PRODUCTION.PORSCHE HAS NOT ISSUED A RECALL CAMPAIGN, BUT IT HAS CIRCULATED TO ITS DEALERS TWO SERVICE BULLETINS, BOTH IN SEPTEMBER 2004 TO ADDRESS THE ABOVE ISSUES.THIS INVESTIGATION IS BEING UPGRADED TO AN ENGINEERING ANALYSIS (EA06-005) AND WILL INCLUDE MY 2006 VEHICLES.

IN 2016, AT AROUND 85,000 MILES THE BIG O TIRES, LOCATED AT 3415 S MARYLAND PKWY, LAS VEGAS, NV 89169, INSTALLED FOUR NEW TIRE ON MY CAYENNE S, 2005. THE TIRE MANUFACTURER IS CONTINENTAL AND ALL TIRES ARE OF 275/45/19 SIZE. ANTICIPATING A 470 MILES TRIP ON JUNE 8, 2018 FROM LAS VEGAS TO MOAB, UT, ON THE PREVIOUS DAY I CHECK ALL TIRES FOR PRESSURE AND APPEARANCE. THE PRESSURE OF THE REAR TIRES WAS SET AT 40 PSI. NO VISIBLE DAMAGES WERE DETECTED. ON THE DAY OF THE TRIP, AT 80 MPH THE REAR LEFT TIRE SUDDENLY LOST PRESSURE REQUIRING SIGNIFICANT EFFORTS TO CONTROL THE VEHICLE. AS SOON AS I MANAGED TO STOP AND LOOK AT THE PROBLEM TIRE, I NOTICED THAT ABOUT 70% OF THE TREAD LAYER WAS SEPARATED FROM THE BODY OF THE TIRE. AT THAT TIME, THE ODOMETER INDICATED THAT THE TIRES WERE USED ONLY FOR ABOUT 3,500 MILES. WHEN I CONTACTED BIG O TIRE IN LAS VEGAS ON MONDAY, JUNE 11, 2018, THE FIRST COMMENT THE MANAGER WAS THAT THE ACCIDENT WAS CAUSED BY A DEFECTIVE TIRE. HOWEVER, TWO DAYS AFTER RECEIVING THE CAR AND THE DAMAGED TIRE, HE INFORMED ME THAT CONTINENTAL REFUSED TO TAKE RESPONSIBILITY IN THIS CASE. THEY HAVE DETERMINED THAT A LOW AIR PRESSURE CAUSED THE DAMAGE. KNOWING THE FACTS, I BELIEVE THAT CONTINENTALS CONCLUSION IS MOST PROBABLY INCORRECT. I STRONGLY RECOMMEND THAT FOR THE SAFETY OF MILLIONS OF USERS OF TIRES MANUFACTURED BY CONTINENTAL, THIS CASE IS INVESTIGATED.

NHTSA ID

11102015

Incident

Jun 8, 2018

Mileage

88,500 mi

TL* THE CONTACT OWNS A 2005 PORSCHE CAYENNE S. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL PUMP, GASOLINE) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN NOVEMBER OF 2017. THE VEHICLE WAS TAKEN TO THE DEALER (THE COLLECTION, 200 BIRD ROAD, CORAL GABLES, FL 33146, PHONE (305) 444-5555), BUT THE PARTS WERE UNAVAILABLE. THE DEALER HAD BEEN WAITING FOR PARTS FOR MORE THAN NINETY DAYS. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE COLLECTION DEALER CONTACTED THEM CONCERNING PART AVAILABILITY. THE DEALER WAS INFORMED THAT THE PARTS WERE UNAVAILABLE AND THE MANUFACTURER DID NOT KNOW WHEN THEY WOULD ARRIVE. THE CONTACT WAS CONCERNED THAT THE VEHICLE MIGHT EXPERIENCE A FAILURE BEFORE PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11091943

Incident

Nov 1, 2017

THE ENGINE HAS PLASTIC COOLANT PIPES BETWEEN THE FRONT AND BACK OF THE ENGINE. THEY FAILED AND DUMPED ALL THE COOLANT OUT WHILE ON THE ROAD. CAR WAS DISABLED AND HAD TO BE TOWED. AFTER RESEARCHING, IT'S CONCLUDED THAT THIS IS A VERY COMMON FAILURE IN CAYENNES WITH A V8 ENGINE AT ABOUT 60000 MILES. MINE HAD 61000. THIS IS A SAFETY CONCERN. THE CAR CAN BE DISABLED AT ANYTIME. ALSO, THE REPAIR IS VERY COSTLY, EXCEEDING 3000 USD FOR PARTS AND LABOR.

NHTSA ID

10851050

Incident

Mar 17, 2016

Mileage

61,000 mi

IN A PARKING LOT TRAVELING AT 7 MPH APPROX, APPLIED THE BRAKES AND THE PSM (STABILITY MANAGEMENT) LIGHTS AND BUZZERS CAME ON. LOST ALL BRAKES ON THE CAR AND COULD NOT STOP. PUMPED THE BRAKES AND STILL NO STOPPING CAPABILITY. HAD TO HIT A POLE TO AVOID PEDESTRIANS AND OTHER CARS. DEALER DIAGNOSED THE CAUSE AS A YAW SENSOR FAILURE WHICH THEY SAY CONTROLLED THE ABS. MECHANICAL BRAKES SYSTEMS WERE OPERATIONAL AFTER CRASH. CRASH DAMAGE WAS NOT EXTENSIVE, AT APPROX 8-10 MPH. *TR

NHTSA ID

10632407

Incident

Aug 14, 2014

Mileage

93,500 mi

TL* THE CONTACT OWNS A 2005 PORSCHE CAYENNE S. THE CONTACT STATED THAT THE RADIATOR PIPE WAS FRACTURED, CAUSING ANTI FREEZE TO LEAK FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE ORIGINAL HOSE LINES WERE REPLACED WITH METAL LINES DUE TO CORROSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, DID NOT OFFER ANY ASSISTANCE. THE CURRENT MILEAGE WAS 75,000 AND THE APPROXIMATE FAILURE MILEAGE WAS 74,800.

NHTSA ID

10426461

Incident

Aug 20, 2011

Mileage

74,800 mi

TL* THE CONTACT OWNS A 2005 PORSCHE CAYENNE S. THE CONTACT STATED THAT INSTRUMENT PANEL WAS FAILING AND THE TURN SIGNALS AND SPEEDOMITOR WERE INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY TOLD THE CONTACT THAT THE ENTIRE INSTRUMENT PANEL WOULD NEED TO BE REMOVED TO REPLACE A MICROCHIP AT A COST OF $2000. THE FAILURE MILEAGE WAS 76,621 AND THE CURRENT MILEAGE IS 76,668. UPDATED 09/07/11

NHTSA ID

10401249

Incident

May 3, 2011

Mileage

76,621 mi

I WAS DRIVING A PORSCHE CAYENNE S TODAY ON HIGHWAY AT 65MPH. THE CAR UNEXPECTEDLY SLOWED DOWN BY AROUND 20 MILES FOR ABOUT 10 SECONDS. 5 MINUTES LATER, SAME PROBLEM OCCURRED AGAIN AND THEN THE ENGINE STALLED, AND THE STEERING WHEEL LOCKED. IT IS VERY DANGEROUS TO STALL ON HIGHWAY, WITHOUT TOO MUCH CONTROL ON STEERING WHEEL. THE DEALER SAID THEY COULD NOT FIND THE PROBLEM. *TR

NHTSA ID

10244267

Incident

Oct 2, 2008

Mileage

44,400 mi

I OWN A 2005 PORSCHE CAYENNE. SINCE OWNING THIS TRUCK THERE HAVE BEEN NUMEROUS ITEMS THAT HAVE GONE WRONG. ALL THE MAIN COMPUTERS HAD TO BE REPLACED, FRONT DRIVE SHAFT, TRANSMISSION, AND NOW A COOLANT TUBE. THE LAST ITEM IS MY CONCERN, WHICH COST $2,800.00 TO FIX ON A TRUCK THAT HAS 71,000 MILES ON IT. WHEN IT WAS TAKEN TO THE DEALER I WAS TOLD THAT ALL THE CAYENNE?S FROM 2003 ? 2006 HAVE TO HAVE THIS PART CHANGED (IT?S MADE OF PLASTIC), BECAUSE IT BREAKS. NOW PORSCHE KNOWS THERE IS AN ISSUE WITH THIS PART BECAUSE IT HAS RECALLED OF THE REPLACEMENT PARTS THAT WHERE ON ALL OF THE DEALERSHIPS SHELVES. AFTER DOING THIS THERE REDESIGNED THE AND PART MADE IT OUT OF ALUMINUM AND HAD THIS PART ON BACK ORDER BECAUSE THERE WHERE SO MANY CAYENNE?S THAT NEED THIS PART FIXED SITTING IN THE DEALERSHIPS. I HAVE TRIED WORKING WITH PORSCHE BUT THEY JUST SAY THAT I?M OUT OF WARRANTY AND THERE IS NOTHING THEY WILL DO! IT SEEMS TO ME THAT WHEN THEY NEED TO REPLACE THIS PART ON ALL OF ITS TRUCKS THERE IS AN ISSUE. HELP! *TR

NHTSA ID

10217698

Incident

Nov 18, 2007

Mileage

78,486 mi

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