2004 Porsche Cayenne Fuel system Problems

Strong odor of gasoline traveling through the vents injected into vehicle. Fuel filter has a crack. Underhood electrical problems that may cause a fire

NHTSA ID

11540647

Incident

Jun 1, 2023

There is a significant smell of gasoline inside the cabin of the vehicle. There was a recall on the same make, model, and year for fuel pump filter flange leaks, which are indicative of a strong smell of gas inside the car. This can potentially cause the car to start on fire. The dealer stated due to the VIN, the vehicle was not covered under the existing recall.

NHTSA ID

11493210

Incident

Nov 11, 2022

The contact owns a 2004 Porsche Cayenne. The contact received notification of NHTSA Campaign Numbers: 22V656000 (Exterior Lighting), 19V446000 (Power Train), and 17V576000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the fuel gauge failed to read accurately. The headlamp wiring had been deteriorating causing the headlights to malfunction. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 170,000. Parts distributions disconnect.

NHTSA ID

11491915

Incident

Jan 8, 2018

Mileage

170,000 mi

I RECEIVED A RECALL LETTER IN NOVEMBER OF 2017 NHTSA CAMPAIGN NUMBER: 17V576000. FUEL PUMP FLANGE MAY CRACK CAUSING FUEL LEAK A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE INCREASES THE RISK OF A FIRE. MY LOCAL DEALER KEEPS TELLING ME NO PARTS AVAILABLE. I FIND THE TIMELINE UNACCEPTABLE AND I WANT THE RECALL REMEDIED IMMEDIATELY. WE ARE PUSHING TWO YEARS WITH NO REPAIR.

NHTSA ID

11165743

Incident

Nov 27, 2017

RECALL #AH10. MY TRUCK LEAK GAS EVERYWHERE; AND I'VE CALLED GAUDIN PORSCHE THEY SAID THEY'RE NOT DOING ANY RECALLS AT THE MOMENT. I CAN'T AFFORD TO FIX IT NOR CAN AFFORD THE GAS LOST.

NHTSA ID

11092779

Incident

Nov 30, 2017

Mileage

110,000 mi

1) COOLANT PIPE PROBLEMS,PORSCHE NEVER FIX THEM ,HAD PAY TO GET THEM FIX.(2) FILTER FLANGE FUEL PUMP LEAKAGE,PROBLEMS PORSCHE SAID UNFORTUNATELY, AT THIS TIME PARTS ARE NOT AVAILABLE.HAD IT REPAIR MY OWEN MONEY, DID NOT WANT TO CHANCE A RISK OF FIRE.(3) TRANSMISSION MODULE PROBLEMS DID NOT SHIFT RIGHT,HAD TO BUY NEW ONE.TO MANY PROBLEMS.

NHTSA ID

11084484

Incident

Mar 6, 2018

"PORSCHE SAFETY RECALL AH10" I RECEIVED A RECALL NOTIFICATION IN THE MAIL NOVEMBER '17 FOR THE REPLACEMENT OF THE FILTER FLANGE FUEL PUMP. DURING THE TIME, I DID NOT EXPERIENCE ANY CHANGES WITH MY VEHICLE, BUT I STILL CALLED TO HAVE MY VEHICLE REPAIRED. I WAS TOLD THAT THE PARTS ARE NOT IN AND I WOULD BE NOTIFIED WHEN THE PARTS WERE AVAILABLE. WITHIN THE LAST 3 WEEKS, I HAVE SMELLED GAS IN AND AROUND MY CAR. I AM CONVINCED THIS IS DUE TO MY VEHICLE NOT BEING REPAIRED FOR AN EXTENDED PERIOD OF TIME. I CONTACTED BOTH PORSCHE LOCATIONS IN MY AREA (NORTH OLMSTED AND BEACHWOOD, OHIO) TO SEE IF THERE WILL BE REIMBURSEMENT OF A RENTAL CAR OR IF A LOANER VEHICLE CAN BE PROVIDED UNTIL THE PARTS ARE IN AS I TRANSPORT A NEWBORN BABY IN MY VEHICLE ON A DAY TO DAY BASIS AND DO NOT WANT TO RUN THE RISK OF EITHER OF US BEING AFFECTED BY THIS FUEL LEAK. I'M AFRAID IF THE FUEL LEAKAGE ISN'T REPAIRED SOON IT MAY CAUSE A FIRE WHICH WILL BE A HAZARD TO MYSELF, CHILD, AND OTHER MOTOR VEHICLES ON THE ROAD. I AM REACHING OUT TO SEE OF THERE ARE ANY ALTERNATIVE TRANSPORTATION METHODS FOR THOSE INDIVIDUALS WHO WERE AFFECTED BY THIS ACTION. PLEASE ADVISE.

NHTSA ID

11084480

Incident

Nov 29, 2017

TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER FIVE MONTHS AGO. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11082462

Incident

Apr 2, 2018

TL* THE CONTACT OWNED A 2004 PORSCHE CAYENNE. WHILE PARKED AT HOME, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND THE FIRE WAS EXTINGUISHED. A POLICE REPORT WAS FILED. THE CONTACT'S HOUSE SUSTAINED FIRE DAMAGE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS PREVIOUSLY TAKEN TO PORSCHE OF NORTH OLMSTED LOCATED 28400 LORAUIN RD, NORTH OLMSTEAD, OH WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V576000 (FUEL SYSTEM, GASOLINE) AFTER THE FAILURE OCCURRED. THE VEHICLE WAS DEEMED DESTROYED. THERE WERE NO INJURIES. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

NHTSA ID

11052953

Incident

May 13, 2016

Mileage

100,000 mi