2004 Porsche Cayenne Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 Porsche Cayenne, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Powertrain (other)1020.4%
- Engine1020.4%
- Fuel system918.4%
- Electrical612.2%
- Airbags36.1%
- Exterior lighting36.1%
- Suspension24.1%
- Tires & wheels12.0%
- Other / unspecified12.0%
- Brakes12.0%
- Steering12.0%
- Driver assistance12.0%
- Body & structure12.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
Strong odor of gasoline traveling through the vents injected into vehicle. Fuel filter has a crack. Underhood electrical problems that may cause a fire
The contact owns a 2004 Porsche Cayenne. The contact received notification of NHTSA Campaign Numbers: 22V656000 (Exterior Lighting), 19V446000 (Power Train), and 17V576000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the fuel gauge failed to read accurately. The headlamp wiring had been deteriorating causing the headlights to malfunction. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 170,000. Parts distributions disconnect.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
1) COOLANT PIPE PROBLEMS,PORSCHE NEVER FIX THEM ,HAD PAY TO GET THEM FIX.(2) FILTER FLANGE FUEL PUMP LEAKAGE,PROBLEMS PORSCHE SAID UNFORTUNATELY, AT THIS TIME PARTS ARE NOT AVAILABLE.HAD IT REPAIR MY OWEN MONEY, DID NOT WANT TO CHANCE A RISK OF FIRE.(3) TRANSMISSION MODULE PROBLEMS DID NOT SHIFT RIGHT,HAD TO BUY NEW ONE.TO MANY PROBLEMS.
ITS SEEMS TO BE TRANSMISSION IS SLIPS INTO FOUR WHEELS DRIVE, SOMETIME IT STUCK IN A DRIVE GEAR.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
Strong odor of gasoline traveling through the vents injected into vehicle. Fuel filter has a crack. Underhood electrical problems that may cause a fire
There is a significant smell of gasoline inside the cabin of the vehicle. There was a recall on the same make, model, and year for fuel pump filter flange leaks, which are indicative of a strong smell of gas inside the car. This can potentially cause the car to start on fire. The dealer stated due to the VIN, the vehicle was not covered under the existing recall.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
Strong odor of gasoline traveling through the vents injected into vehicle. Fuel filter has a crack. Underhood electrical problems that may cause a fire
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE S. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT HEARD A LOUD "BOOM" NOISE AND FIRE STARTED COMING FROM THE GLOVE BOX IN THE INTERIOR OF THE VEHICLE. FIRE MARSHALS WERE CALLED ONTO THE SCENE TO ATTEMPT TO EXTINGUISH THE FIRE, AFTER 3 HOURS THE FIRE WAS EXTINGUISHED. A REPORT WAS MADE WITH THE FIRE MARSHALS. THE CONTACT STATED NO INJURIES WERE SUSTAINED AT THE SCENE. THE VEHICLE WAS NOT TOWED AND REMAINS ON CONTACTS PROPERTY. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH, NHTSA CAMPAIGN NUMBER: 04V069000 (ELECTRICAL SYSTEM) HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND TOLD THE CONTACT THAT SINCE THEY DID NOT PURCHASE THE VEHICLE FROM A PORSHE DEALER THERE WAS NOTHING THEY COULD TO DO ASSIST THE CONTACT. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
The cam shaft actuator has gone out.. Recalled on newer vehicles mine is 2004. Front airbag is also non operational
TL* THE CONTACT OWNS A 2004 PORSCHE CAYENNE. WHILE THE CONTACT'S BROTHER WAS DRIVING APPROXIMATELY 65 MPH, THE FRONT DRIVER'S SIDE AIR BAG INADVERTENTLY DEPLOYED WITHOUT WARNING OR IMPACT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED AND A CASE WAS OPENED. THE CONTACT WAS ADVISED TO CALL A DEALER FOR A LOANER VEHICLE. THE CONTACT CALLED PORSCHE OF SILVER SPRING AT (888) 462-9925 (3141 AUTOMOBILE BLVD, SILVER SPRING, MD 20904) WHERE IT WAS CONFIRMED THAT NO LOANER VEHICLES WERE AVAILABLE. THE CONTACT THEN CALLED PORSCHE OF ROCKVILLE AT (855) 683-3144 (1125 ROCKVILLE PIKE, ROCKVILLE, MD 20852) AND PORSCHE OF ANNAPOLIS AT (443) 221-6940 (20 HUDSON ST, ANNAPOLIS, MD 21401) WHERE HE WAS ALSO INFORMED THAT NO LOANER VEHICLES WERE AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 166,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
The contact owns a 2004 Porsche Cayenne. The contact received notification of NHTSA Campaign Numbers: 22V656000 (Exterior Lighting), 19V446000 (Power Train), and 17V576000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the fuel gauge failed to read accurately. The headlamp wiring had been deteriorating causing the headlights to malfunction. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 170,000. Parts distributions disconnect.
THERE ARE SO MANY PROBLEMS WITH THIS CAR.. COOLANT PIPES LEAK. OILS LEAKAGE. FAILURE OF LIGHTS ELICTRICAL ISSUES SUCH AS HORN, REMOTE ENTRY, SUSPENSION AXLE WHEEL BARRINGS. FUEL INJECTORS. WHILE DRIVING THE VEHICLE THE CAR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
THERE ARE SO MANY PROBLEMS WITH THIS CAR.. COOLANT PIPES LEAK. OILS LEAKAGE. FAILURE OF LIGHTS ELICTRICAL ISSUES SUCH AS HORN, REMOTE ENTRY, SUSPENSION AXLE WHEEL BARRINGS. FUEL INJECTORS. WHILE DRIVING THE VEHICLE THE CAR
PROBLEMS WITH TIRE EQUIPMENT ON 2004 CAYENNE.*MR THE VEHICLE'S FRONT TIRES WERE WORN AT A LITTLE OVER 10000 MILES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS LATER DETERMINED THAT THERE WAS A RECALL ON THE FRONT END ALIGNMENT THAT POSSIBLY CAUSED THE TIRES TO WEAR PREMATURELY. THE MANUFACTURER AGREED TO SPLIT THE DIFFERENCE OF THE PRO-RATED COST. THE CONSUMER REQUEST REIMBURSEMENT FOR THE TIRES HE HAD TO REPLACE AND WOULD LIKE PORSCHE TO BUT OUT THE REMAINING TIME ON HIS LEASE. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
THE CONSUMER'S 2004 PORSCHE CAYENNE WAS UNCONTROLLABLE WITH THE SLIGHTEST SNOWFALL. *NM WHEN THE CONSUMER APPROACHED AN INTERSECTION HE WAS UNABLE TO STOP AND CONSEQUENTLY HE HIT ANOTHER VEHICLE. THE MANUFACTURER HAS ACKNOWLEDGED THERE IS A PROBLEM WITH THE TIRES. THE CONSUMER ALSO STATED THE ABS WAS ERRATIC. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact is a car seat technician. The contact worked with a family who owns a Maxi-Cosi Pria 85 Max Convertible Car Seat, as the technician was inspecting the car seat she noticed the chest clip was not working as needed. The magnetic piece that clips on the chest area comes out easily.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
THE CONSUMER'S 2004 PORSCHE CAYENNE WAS UNCONTROLLABLE WITH THE SLIGHTEST SNOWFALL. *NM WHEN THE CONSUMER APPROACHED AN INTERSECTION HE WAS UNABLE TO STOP AND CONSEQUENTLY HE HIT ANOTHER VEHICLE. THE MANUFACTURER HAS ACKNOWLEDGED THERE IS A PROBLEM WITH THE TIRES. THE CONSUMER ALSO STATED THE ABS WAS ERRATIC. *JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
The contact owns a 2004 Porsche Cayenne. The contact stated that while the vehicle was taken to the dealer for a recall repair appointment, he noticed that the steering wheel had a quarter inch of play. The U-Joint connection was severely corroded. The dealer diagnosed that the steering column and steering shaft needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 266,969.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2004 PORSCHE CAYENNE. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A TICKING NOISE FOLLOWED BY A LOUD, THUMPING NOISE WHICH CAUSED THE VEHICLE TO ACCELERATE. THE LOCAL AUTHORIZED DEALER STATED THAT THE BEARING AND DRIVE TRAIN NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE WAS BEING REPAIRED BY THE DEALER. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 93,000. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
REAR LIFT GATE WOULD NOT STAY OPEN. DROVE TO INDEPENDENT REPAIR SERVICE, REPLACED BOTH REAR LIFTGATE SHOCK SUPPORTS. PORSCHE WOULD NOT COVER REPAIRS. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .