2016 RAM 1500 Interior & seats Problems

The contact owns a 2016 Ram 1500. The contact stated that while driving on the highway at 45 MPH, the tailgate unexpectedly opened. No warning lights were illuminated. The contact pulled over onto the side of the highway and closed the tailgate. The contact drove the vehicle to a local dealer where the vehicle was diagnosed, and the contact was informed that the lock actuator was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 118,000.

NHTSA ID

11640353

Incident

Feb 2, 2025

Mileage

118,000 mi

The contact owns a 2016 Ram 1500. The contact stated while driving at approximately 40 MPH, he heard the sound of the tailgate opening independently. When the contact stopped the vehicle, he observed that the tailgate was open and he was able to raise and secure the tailgate. The contact stated that later he was starting the vehicle and saw that the tailgate was again open, however, he was not able to secure the tailgate. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The contact called a local dealer and was informed that he would need to bring the vehicle in for a diagnostic check. The contact asked if there was an open recall. The contact was advised by the dealer that NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages) had been completed on the vehicle by a previous owner and he was no longer covered by the recall. The manufacturer was not informed of the failure. The failure mileage was approximately 78,000.

NHTSA ID

11635192

Incident

Oct 29, 2024

Mileage

78,000 mi

The contact owns a 2016 Ram 1500. The contact stated while driving at various speeds, the tailgate opened unintendedly. The local dealer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 79,000.

NHTSA ID

11627937

Incident

Aug 1, 2024

Mileage

79,000 mi

The contact owns a 2016 Ram 1500. The contact stated that the dealer had previously performed the recall repair under NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages) on the vehicle. The contact stated while driving at an undisclosed speed and then arriving to the destination, the contact became aware that the tailgate had opened unexpectedly. The contact stated that the failure had been recurring while driving, which caused items in the trunk to fall out onto the road. The vehicle was taken back to the dealer to be diagnosed. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V486000 (Structure, Latches/Locks/Linkages). The manufacturer was not notified of the failure. The failure mileage was approximately 35,500.

NHTSA ID

11554887

Incident

Nov 13, 2019

Mileage

35,500 mi

The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, the rear tailgate opened unintendedly. The failure also occurred while the vehicle was stationary. The cause of the failure was not yet determined. The local dealer and manufacturer were not yet notified of the failure. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages). The failure mileage was 17,000.

NHTSA ID

11506606

Incident

Jan 15, 2022

Mileage

17,000 mi

The contact owns a 2016 Ram 1500. The contact stated that while driving at various speeds, he would hear an abnormal rattling noise emit from the tailgate without warning. On two occasions, the contact stated that the tailgate had unexpectedly dropped without warning while driving; he also stated that multiple attempts were made to shut the tailgate as the tailgate would fail to latch. The contact had taken the vehicle to a dealer where he paid out of pocket to have the failure repaired. Upon investigation, the contact discovered NHTSA Campaign Number: 19V347000 (Latches/Locks/Linkages) which he linked to the failure. The manufacturer had yet to be notified of the failure. The vehicle had been repaired. The failure mileage was unknown.

NHTSA ID

11439835

Incident

Sep 1, 2020

TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V486000 (STRUCTURE, LATCHES/LOCKS/LINKAGES) THE DEALER (CARBONE DODGE CHRYSLER JEEP RAM, 5017 COMMERCIAL DR, YORKVILLE, NY 13495, 1-315-736-3371) SCHEDULED THE REPAIR TWO WEEKS AGO. WHEN THE CONTACT ARRIVED FOR THE APPOINTMENT, THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER STATED THAT THEY WOULD FOLLOW-UP WHEN THE PART WAS AVAILABLE. THE CONTACT HAD NOT RECEIVED A RESPONSE. THE CONTACT SENT AN ONLINE INQUIRY TO THE MANUFACTURER THROUGH THEIR WEBSITE, BUT HAD NOT RECEIVED A RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11140642

Incident

Sep 27, 2018

TL* THE CONTACT LEASES A 2016 RAM 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V486000 (LATCHES/LOCKS/LINKAGES) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION ON SEPTEMBER 27, 2017. THE CONTACT SPOKE WITH DODGE, CHRYSLER, JEEP CITY (4395 US-130 BURLINGTON, NEW JERSEY 08016, (609-871-2800) NUMEROUS TIMES ABOUT PART AVAILABILITY. THE DEALER SCHEDULED A REPAIR APPOINTMENT; HOWEVER, WHEN THE CONTACT ARRIVED, THE DEALER STATED THAT THE MANUFACTURER DID NOT SEND THE PART. THE DEALER STATED THAT THE PART WOULD BE AVAILABLE IN OCTOBER OF 2017. IN ADDITION, THE CONTACT WAS UNABLE TO PROGRAM THE CRUISE CONTROL. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V332000 (ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL) ON AUGUST 18, 2018, BUT THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 16,513. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V486000.

NHTSA ID

11139160

Incident

Sep 27, 2018

Mileage

16,513 mi

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE WOULD INDEPENDENTLY OPEN. DON DAVIS DODGE CHRYSLER JEEP (1901 N COLLINS ST, ARLINGTON, TX) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED BECAUSE THE CONTACT REFUSED TO PAY THE DIAGNOSTIC FEE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

NHTSA ID

11115284

Incident

Jun 15, 2018

Mileage

46,000 mi

MY TRUCK HAS UNDER 20,000 MILES, AND I HAVE HAD AN ELECTRICAL FIRE UNDERNEATH MY DRIVERS SEAT, THAT CAUSED THE WHOLE TRUCK TO FILL WITH SMOKE. LESS THAN 2 WEEKS LATER, MY PASSENGER SIDE FRONT WINDOW FELL OFF THE TRACK AND INTO THE DOOR, DURING A HEAVY SNOWSTORM, THROWING SLUSH, AND SNOW INTO MY PASSENGER'S FACE.*BF * *TR

NHTSA ID

11063531

Incident

Dec 19, 2017

Mileage

19,000 mi

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS IDLING AND THE GEAR SHIFTER WAS PLACED IN PARK, THE CONTACT WALKED AWAY FROM THE VEHICLE. SUDDENLY, THE VEHICLE INADVERTENTLY ROLLED BACK IN REVERSE. THE CONTACT PROCEEDED TO THE DRIVER'S SIDE TO STOP THE VEHICLE; HOWEVER, THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE. THE CONTACT WAS SMASHED IN BETWEEN THE LAMP POST AND ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEGS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED THAT PREVIOUSLY, THE VEHICLE EXPERIENCED ABNORMAL DYSFUNCTION. WHILE THE GEAR SHIFTER WAS PLACED IN REVERSE, THE BACK UP CAMERA WOULD REMAIN ON THE DRIVE SCREEN. THE CONTACT THEN STATED THAT ALL FOUR DOOR LOCKS WOULD LOCK THEN UNLOCK WITHOUT WARNING. ON SEVERAL OCCASIONS, THE VEHICLE MADE A BEEPING NOISE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

11032778

Incident

Sep 17, 2017

Mileage

56,000 mi

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 55 MPH, THE TAILGATE DROPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO HAYES CHRYSLER DODGE JEEP RAM OF LAWRENCEVILLE 719 DULUTH HIGHWAY 120, LAWRENCEVILLE, GA 30046, BUT THE DEALER COULD NOT PROVIDE A DEFINITIVE DIAGNOSIS. THE DEALER STATED THAT THEY WOULD REPLACE THE LATCHES AND CONTINUE TO REPLACE PARTS UNTIL THE FAILURE WAS RESOLVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE FOR THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 54,096.

NHTSA ID

11030519

Incident

Sep 27, 2017

Mileage

54,096 mi

TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE ACCELERATING, THE DRIVER SEAT ROCKED AND MOVED BACKWARDS WITHOUT WARNING. WHEN THE CONTACT DECELERATED, THE DRIVER SEAT SLID FORWARD. THE DEALER DIAGNOSED THAT THE ISSUE WAS DUE TO A MANUFACTURER DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

NHTSA ID

10967795

Incident

Oct 1, 2016

Mileage

1,000 mi