2014 RAM 2500 Owner Complaints

The contact owns a 2014 Ram 2500. The contact stated that while driving on several occasions at various speeds, the instrument panel failed to display pertinent information. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 13V486000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was approximately 189,000.

NHTSA ID

11755850

Incident

Jul 15, 2026

Mileage

189,000 mi

Drag link recall for my 2014 Ram 2500 was performed in 2019 and failed in 2024 causing the steering component to became loose while driving. When I had it "re-fixed" by Folsom Lake Dodge and Chrysler dealership they re-welded it without aligning the steering column so my steering wheel has been off ever since(not centered). This needs to be fixed not band aided.

NHTSA ID

11729528

Incident

Jun 1, 2024

On 5/28/2019 Recall V06 was completed on my 2014 Dodge Ram 2500. As part of that repair the adjustment nuts on the steering drag link were welded to prevent loosening and potential separation. On 3/3/2026 I had new front suspension components installed by Les Schwab Tire Center. During that service the technician advised a wheel alignment could not be performed because the welded drag link nuts prevented the steering linkage from being adjusted. Alignment is normally required after front suspension work and necessary for proper steering geometry. Les Schwab advised that grinding the welds off the drag link to perform the alignment and then rewelding the component would be unsafe because it could introduce hidden stress or cracking in the steering component. They recommended replacing the drag link with a Moog DS801538A redesigned component. The drag link had to be replaced to restore normal steering adjustment and allow the vehicle to be properly aligned. On 3/3/2026 I requested reimbursement from Dodge/Chrysler for the drag link replacement required due to the recall repair. The request was denied. On 3/4/2026 Chrysler representatives acknowledged the welded drag link rendered the vehicle unserviceable for alignment yet still denied reimbursement. Chrysler’s Vehicle Alignment Clarification Letter states that after the recall repair, owners should still be able to obtain an alignment using an approved procedure. In my case, however, the welded drag link prevented any adjustment necessary to perform that procedure, making the vehicle unserviceable for alignment until the drag link was replaced. The recall repair rendered a steering component non-adjustable and prevented normal service, leaving the vehicle less serviceable than before the recall repair. Documentation and photos are attached.

NHTSA ID

11722016

Incident

Mar 3, 2026

A red warning light appeared on my dash which says to” service airbags.” It has been on for a few months now. I’m really concerned now since I heard about airbags being recalled.

NHTSA ID

11717436

Incident

Sep 1, 2025

Check engine light came on end of November 2025 and stayed on. Immediately I took the truck to two different independent mechanics. They both said it was a problem with the turbocharger but I never received a recall regarding this. They both said I could still drive it and that it would not leave me stranded. The last recall done was the 67A a year ago. There are currently no recalls for my particular vehicle through the NHTSA. The truck is currently having the very expensive turbocharger replaced by one of the independent mechanics. Why wasn't I alerted to this problem?

NHTSA ID

11709430

Incident

Nov 26, 2025

The contact owns a 2014 Ram 2500. The contact stated that while driving at 65 MPH, the steering wheel shifted while turning. The contact self-diagnosed the vehicle and found that there was slack in the track bar and brackets that needed to be reinforced. The vehicle was not diagnosed or repaired by a dealer or independent mechanic. The manufacturer was notified of the failure. The failure mileage was approximately 175,000.

NHTSA ID

11700153

Incident

Oct 30, 2025

Mileage

175,000 mi

I took my 2014 Dodge Ram 2500 (VIN: [XXX] ) to Glendora Chrysler Dodge Jeep Ram on Lone Hill Ave. for Recall R46. The dealership kept my truck most of the day but did not perform the recall. Instead, they told me something untrue—that my upgraded suspension made the repair impossible—without ever attempting the repair. They then tried to pressure me into signing a waiver of liability stating the recall could not be performed and gave me the runaround when I refused. This dealership was unwilling to help me and misled me instead of completing a federally mandated safety recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11684945

Incident

Aug 18, 2025

Twice in the same manner my 2014 Ram has sucked the fan shroud through the radiator. When under load (towing under the weight maximum) and moving at highway speeds 60-70 MPH, the fan shroud softens to a point where it is pulled in by the fan and slung through the radiator causing debris and immediate leakage and power loss, effectively stopping the vehicle. This fault has occured twice the same way in the last two years and according to forums is a continuous problem with the trucks

NHTSA ID

11681197

Incident

Aug 15, 2025

The contact owns a 2014 Ram 2500. The contact stated that the area around the radio was overheating. The vehicle was taken to the dealer was unable to determine the cause of the failure, but the radio was replaced. The contact stated the area around the radio was still overheating even with the radio turned off. The contact believed that there was a possible electrical failure with the fuse lines inside the vehicle around the console. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 45,000.

NHTSA ID

11656335

Incident

Aug 1, 2024

Mileage

45,000 mi

The TIPM is bad. Truck goes dead whenever it wants. I’ll be driving down the highway and it quits and then you can’t get it to start back. Windshield wipers work sometimes other times they randomly come on.

NHTSA ID

11649949

Incident

Feb 12, 2025

Tires are load range E but max load on tire is only 65psi. Truck requires 80 psi tires. Not sure how they can be load range E and only handle 65 psi. Can not tow anything because sidewall of tire is too flimsy to handle load at highway speeds. Tires also have bad vibration at highway speed even though I have tried balancing them multiple times. tire size is 35x12.5x18

NHTSA ID

11646598

Incident

Jan 29, 2025

Stuck in fourth gear Check engine light illuminated

NHTSA ID

11639267

Incident

Jan 29, 2025

The contact owns a 2014 Ram 2500. The contact stated while driving 45 MPH, the vehicle started to jerk, slipped into neutral, with the RPM being raised abnormally. The check engine warning light was illuminated. The contact pulled over to the side of the road and continued driving the vehicle very slowly. The vehicle was taken to a local AutoZone to be diagnosed. The contact was informed that 5th and 6th gears were in incorrect gear ratio. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 177,038.

NHTSA ID

11630539

Incident

Dec 10, 2024

Mileage

177,038 mi

The contact owns a 2014 Ram 2500. The contact stated that after parking the vehicle, there was diesel fuel leaking from the vehicle. Upon inspection, the contact discovered that there was diesel fuel leaking from the fuel filter connected to the diesel fuel heater. The vehicle was not yet repaired. The local dealer and manufacturer were contacted but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 165,000.

NHTSA ID

11628326

Incident

Dec 2, 2024

Mileage

165,000 mi

The grid heater relay failed, it turned on the heater then wouldn’t shut off. This melted the entire wire which could have caused a fire

NHTSA ID

11626219

Incident

Oct 28, 2024

Negligent service. How could be possible to measure assembly threads without a torque wrench? I regret bringing the vehicle for the recall. Passed two weeks, and the RamCare and dealer did not contact to fix. It's dubious if all performed recall V06 was executed correctly at the dealer. Owners and dealer may think that the recall will not bring any risk for the owner. See attached pictures and the procedure.

NHTSA ID

11621047

Incident

Sep 20, 2024

I had the cruise control set. I hit a large bump on the highway. The cruise control shut down along with the back up sensor. The ABS and Anti-Skid lights came up on the dash. Several messages came up on the dash to service the ABS, service the EBS, service the backup sensor. I am concerned that this is going to cause an accident due to the possibility of the brakes locking up and causing a slide that could result in a rollover. This is very concerning to me. Also, I get a credit on my insurance for having ABS on my vehicle. Please contact me or notify me with your intentions. I have been reading on the Ram 2500 forums and it sounds like this is a common failure. Thank you for your time, and interest in my concern.

NHTSA ID

11612365

Incident

Sep 3, 2024

I was contacted to complete a recall on my truck, (67A), which I had performed by the local dealer. The recall notice also said "If you have already experienced this condition and previously paid for a repair, you may be eligible to receive a reimbursement." I spoke to an individual and followed the instructions to submit a claim. With no response, I tried to get a status; to confirm proper items were received electronically. I was told, they were received and the claim was denied? No reason or justification. I tried many times and was disconnected after asking to speak with a manager/supervisor.

NHTSA ID

11603850

Incident

Jul 16, 2024

The ABS motor and module failed burning the wiring harness plug into the module This caused the engine once shut down to not be abled to start the electrics on the dash were flicking on and off 24 hours later engine started and a warning chime noise came from the dash turned engine off wouldn't start again every thing was dead Replaced ABS Module and electric motor as a unit and electric module plug ,reset problem solved About 30000ks later same problem again no warning same as before there was a problem This time dash lights "service ABS" flashing and chiming been told ABS module and motor needs replacing by mechanic

NHTSA ID

11602223

Incident

Jan 31, 2024

I recently received a letter in the mail from FCA US LLC, about an emissions recall (Emissions Recall VB6 or 67A) on this 2014 ram. The recall covered many emissions components including the diesel exhaust fluid components. The recall letter also said that if I had replaced or repaired any of these components in the past, I may be eligible for a reimbursement. I had previously had to replace my Diesel Exhaust Fluid Pump back in 2021 and turned in the receipt for the work, but the claim has been denied. I just wanted to reach out to see if there was anything that done to help possibly get the reimbursement.

NHTSA ID

11599813

Incident

Dec 20, 2021

Upon starting the trucks engine, putting the transmission in gear (either Reverse or Drive), at idle engine speed (approx 700-800 rpm) or very low (near idle speed) the trucks engine starts to surge from idle then drops down to 500 rpms with a voltage drop (5V) too. It will do this a couple of times and then the trucks engine dies (engine stops) while in gear and no codes are shown on the CEL or saved in the vehicle control module. When I put the transmission in Park, the trucks engine restarts without a problem. But when I go to Drive or Reverse gear it then will do it again. The truck sounds like the engine brake is being applied causing the engine to lug/bog down. The torque converter has been inspected and replaced. The fuel pump/lifter has been replaced. The batteries have been replaced. The fuel filters have been serviced; the crank case breather has been serviced. The emissions controls equipment (EGR valve) have been serviced/cleaned. Knowing that my trucks engine can cut out/die at anytime at low rpms, poses a safety hazard. Knowing that the truck can do this without a code being throw feels unsafe.

NHTSA ID

11598270

Incident

Jun 30, 2024

The contact owns a 2014 Ram 2500. The contact stated that upon entering the vehicle, he observed that the center of the dashboard had melted and bubbled up. The contact stated that the instrument panel then failed to display the necessary information. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 138,000.

NHTSA ID

11593519

Incident

Jun 7, 2024

Mileage

138,000 mi

Steering has been pulling hard to the right. This makes it harder to steer especially at highway speeds with a larger vehicle. Had two 4 wheel alignments and it was brought to my attention on my last alignment that the nuts on my adjuster sleeve had been cut off and therefore the reason of the bad alignment. They said that this will cause a continual alignment issue if not resolved. I contacted a Dodge dealership and they are willing to do an inspection, but out of my pocket. I really can't afford an inspection since I was told this issued has been under recall in the past. Also there are no stickers or labels indicating a recall was ever performed on the vehicle prior to me purchasing it.

NHTSA ID

11574039

Incident

Feb 19, 2024

The contact owns a 2014 Ram 2500. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where the mechanic reset the check engine warning light. The contact proceeded to drive the vehicle to the residence. The contact stated that while driving, the gear shifter independently shifted from drive to neutral. The contact noticed a metallic clicking sound that came from the engine compartment. The contact stopped and parked the vehicle into a nearby parking lot. The contact turned the vehicle off and restarted the vehicle and was able to shift the gear shifter into drive. However, the contact continued to notice the clicking sound. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.

NHTSA ID

11574027

Incident

Feb 24, 2024

Mileage

129,000 mi

The Front Suspension Track Bar Frame Bracket R46/NHTSA 15V-541. There was a recall issued in 2016 that impacted around an estimated 150,000+ vehicles. I purchased my Truck in 2020, and according to records this problem was fixed in 2016. I recently noticed something seriously wrong with the front suspension while driving, and just about lost control of my vehicle on the highway. After taking it to a certified maintenance technician for Dodge Ram, they found that the Recall was not completed at all. This problem involves faulty welding and the weld can break loose at any given moment without being fixed properly with a stability bracket. Mine gave loose on the highway going 70mph. My concern is how many other vehicles were marked as fixed, but in actuality were not.

NHTSA ID

11572281

Incident

Feb 8, 2024