Airbag light came on and is staying on and won’t go away
- NHTSA ID
- 11774586
- Incident
- Sep 29, 2026
Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2019 RAM 2500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Airbag light came on and is staying on and won’t go away
My vehicle is displaying a service airbag system warning message. The vehicle was not in a crash. Diagnostic codes read by the dealer indicate ‘ Driver Seatbelt Retractor Pretensioner Deployment Control Circuit Open. There is an open recall (W67, NHTSA campaign ID 20V-580) for select 2019 model year ram 2500’s. My vehicle does not appear to have been included in the initially identified suspect population but requires the repair indicated by W76
I was in an accident and my airbags did not deploy. I have a head injury. No Not yet No
Parked vehicle for a week in driveway. Sometime during that week side curtain airbag inflator unit exploded causing significant damage to the roof and interior of the truck. Vehicle was powered off and was not involved in a collision when this incident occurred. Vehicle was not included in the recall for this problem and I was never notified this could be an issue. If there had been a passenger in the rear seat they would have likely been severely injured by the explosion of the inflator.
Air bag is showing not working and seat belt shows not secure along with warning light on dash. Not feeling secure in driving vehicle with kids or myself, dealer was advised and would not replace it unless i paid for it $1000.00 and they charged $200.00 to diagnose the issue that is considered a safety problem. Warning lights all over the dash, not safe driving. They are telling me its the occupant restraint module thats faulty
The dash leather is bubbling up across the entire top of dash. With this happening it causes a huge concern over airbag deployment. Due to the dash cover being weakened from the bubbling, if I were to get into an accident with a passenger then the airbag would have less restriction for deployment which could cause further harm to my passenger. Manufacture is not covering under warranty because they say it is cosmetic and not a safety concerns. My concern is that I believe the dash should be 100% intact before driving down the road due to the possibility of an accident occurring.
The contact owns a 2019 Ram 2500. The contact stated that while her son was driving approximately 24 MPH, the check engine warning light illuminated and suddenly the steering wheel became inoperable causing the driver to lose control of the vehicle and crash into a parked vehicle. During the failure, the brakes were also inoperable. The air bags failed to deploy. There were no injuries reported. A police report was filed and the vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.
I was driving on the highway and was rear ended by another vehicle which lifted the back end of my truck from the ground. Both side air bags deployed. I was wearing a hoodie at the time and the airbag deployment caused my hoodie to catch on fire. There was not an open flame for me to know it was burning. Instead, it smoldered and burnt my hoodie material. I could feel the underside of my arm stinging and the holes in my sleeve, but believed that it was a result of the airbag hitting my arm and causing essentially a bad carpet burn. However, this caused second degree burns to the bottom side of my arm near my arm pit. I discovered after the incident that airbag deployment is assisted by gunpowder. I am not sure if this is what caused my hoodie to catch fire. I also discovered that 2021-2022 Rams recently had a recall on Side Airbags due to improperly compressed air. My truck is a 2019 however, so I'm not sure if that recall should be expanded to include additional years.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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