RoadVitals

2025 RAM 3500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
42
+1 complaint in 30 days
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
39
Reports on file since Aug 25, 2025

What this page shows

Our database holds 42 NHTSA owner-reported complaints for the 2025 RAM 3500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 42 · page 1 of 2

Driver assistanceEngine
Filed Sep 9, 2026

Upon start up of the vehicle multiple warning codes appear; ABS turned off, 4 wheel drive temporarily disabled, Stability turned off, front and rear parking sensors disabled, Cruise Control disabled (in all forms). If vehicle is put into drive, or issue happens when the vehicle is already in drive; Unable to detect selected gear (switching from Drive/Reverse into Park) which results in not being able to turn the vehicle off.

NHTSA ID
11763095
Incident
Sep 9, 2026
ElectricalFuel systemVisibility
Filed Aug 28, 2026

The contact owns a 2025 Ram 3500. The contact stated that shortly after purchasing the vehicle brand new and filling the fuel tank on December 3, 2025, the DEF depth gauge failed. The vehicle was taken to a dealer, where the module was reprogrammed and the physical gauge was replaced. However, the contact obtained internal service notes revealing that the urea pump, the DEF tank, the urea tank wiring harness, the DEF injector, and the fluid had actually been replaced due to an active fuel leak within the DEF system. On March 31, 2026, the vehicle was taken back to the dealer to address a malfunctioning digital rearview mirror. While at the dealer, a recall repair was performed under NHTSA Campaign Number: 25V882000 (Air Bags, Electronic Stability Control (ESC)). The digital mirror was replaced; however, the failure recurred immediately. In May 2026, the vehicle was returned to the dealer for the ongoing mirror issue; however, the service notes only indicated that a part adjustment was performed, and the defect persisted. The contact then took the vehicle to a second dealer to repair the digital mirror and address the DEF system, as the warning light had re-illuminated on the instrument panel. During this visit, the second dealer performed a recall repair under NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). While the dealer claimed to have serviced both the DEF warning light and the mirror, the mirror failure remained unresolved. After spending a cumulative month at the dealer, the vehicle was diagnosed with an illuminated check engine light caused by a recurring DEF-contaminated fuel leak. The dealer replaced the entire DEF assembly, including the fuel system components, and cleared the DTCs. In July 2026, the vehicle was returned to the dealer yet again for another digital mirror replacement, which failed to resolve the issue. The contact believed there was an inherent manufacturing flaw at the top of the fuel tank causing the repeated DEF system failures. The vehicle was not repaired.

NHTSA ID
11760342
Incident
Oct 22, 2025
Mileage
1,000 mi
BrakesDriver assistanceElectrical
Filed Aug 25, 2026

When driving the Anti lock brakes, cruise control, front and rear collision warning system, automatic emergency breaking system and lane keeping system are disabled. All of these alerts are displayed on the display cluster. All of these systems are disabled at the same time. I was told by the dealership that this is caused by a faulty Wheel Speed Sensor. The Wheel Speed Sensors have been replaced 3 times and have not fixed this problem. This has happened when towing a 14,000lbs trailer and the stability of the truck and load are compromised when breaking with a load.

NHTSA ID
11759338
Incident
Jun 6, 2025
BrakesElectricalEngine
Filed Aug 24, 2026

I have been submitting reports to you for several months with no resolution. The truck yet again experienced the same problem, twice, within 1 week. It would start but then claim that it couldn't detect what gear it was in and said "can't shut off until transmission is in park". After cutting electrical power to get it to shut off, it would not start. After getting it started, it would not go into gear. Once I got the engine running and transmission to go into gear, it no longer had ABS.

NHTSA ID
11759018
Incident
Aug 7, 2026
BrakesDriver assistanceElectrical
Filed Aug 24, 2026

The 2025 and 2026 dually 3500 Ram trucks with the 12" AAM rear axle are having issues with the rear wheel speed sensors (different sensor for each side). They apparently fail or are not able to properly communicate to the computer. When this happens, the following are disabled: -ABS -Auto Emergency Braking -4x4 -Electronic Stability Control -Cruise Sometimes, the engine won't shut off. The gauge cluster will state it can't detect which position the transmission is in. So, you cannot shift, and you can't shut the truck off, and you can't drive. You are stuck in place with a running engine. Despite Stellantis releasing a new revision of wheel speed sensors (AB revision), they have failed in less than 2,000 miles on my truck. Many, many dually owners are experiencing these failures.

NHTSA ID
11759017
Incident
Jul 3, 2026
BrakesDriver assistancePowertrain (other)
Filed Aug 24, 2026

The 2025 and 2026 dually 3500 Ram trucks with the 12" AAM rear axle are having issues with the rear wheel speed sensors (different sensor for each side). They apparently fail or are not able to properly communicate to the computer. When this happens, the following are disabled: -ABS -Auto Emergency Braking -4x4 -Electronic Stability Control -Cruise Sometimes, the engine won't shut off. The gauge cluster will state it can't detect which position the transmission is in. So, you cannot shift, and you can't shut the truck off, and you can't drive. You are stuck in place with a running engine. Despite Stellantis releasing a new revision of wheel speed sensors (AB revision), they have failed in less than 2,000 miles on my truck. Many, many dually owners are experiencing these failures. My truck has been to 2 dealerships for a total of 5 repair attempts so far.

NHTSA ID
11759011
Incident
Aug 4, 2026
Other / unspecified
Filed Aug 12, 2026

From the first day i bought the truck i noticed it had a very tight vibration coming from the rear. I thought its may just be the Firestone tires that were put on at the factory. I had to drive out of state to a small town in Nevada. After around 3500 miles the vibration became severe and felt like i had a tire seperating. I called the nearest tire centers/shops within about 100 miles of my location. None carried the firestone transforce tires. So i traveled to the Nearest shop around 60 miles and the certified tech and managed assisted me. The did an inspection and found the tire was scalloped and damaged. Due to the size difference in the tires the shop had available, i had to purchase 4 tires they had in stock. When the tech and manager roadforced the wheels and tires he discovered one of the wheels had a defect and was not actually round and had a slight “out of round” defect starting from the hub mount center bead that extended to the outer circumference causing the rim”wheel” to be out of round which is how the tire was severely damaged. An out of round wheel can cause tire failure and thus, a safety issue. To date as i write this report, i have tried twice with a dealership to try to resolve this issue under the warranty.

NHTSA ID
11756605
Incident
Aug 15, 2025
Driver assistanceElectricalOther / unspecified
Filed Jun 20, 2026

3 times to date (10,000 miles/8 months) I have failing abs speed sensors. If I stop moving when all lights come on dash the truck is in operational. I cannot shift gears, put in park or turn engine off. Loose traction control, ads, 4wd, stabiltrac, speedometer. All assitive and braking functions. Code U1412. Dealer replaces speed sensors but problem returns.

NHTSA ID
11745409
Incident
Jun 13, 2026
Electrical
Filed Jun 6, 2026

There have been a couple of instances where the running boards haven’t deployed when the door has been opened. The most recent caused my 10yr old to FALL OUT IF THE TRUCK and get injured. I believe the combination that is causing it is to get in the truck, hit acc and get I’ll all windows down. Then turn off the acc and stay seated in the truck for some time. Then open the door from inside and they don’t deploy…

NHTSA ID
11742431
Incident
Jun 5, 2026
Electrical
Filed May 15, 2026

My ram truck will intermittently have a Christmas tree of warning lights on the instrument cluster, which occur while driving. During these periods, I do not have access to four-wheel-drive, accident avoidance, antilock brakes, etc. If I continue driving the truck for the remainder of the day, the lights will usually go off, but will be stored in the vehicles PCM. the dealership has previously evaluated this and reports that they cannot fix or evaluate the vehicle because there is not an active warning light when I bring it to the dealership. However, when these lights occur, I could be towing a heavy trailer and have no access to the truck safety systems until the lights correct itself. This has occurred more than once. I do not take photos of the lights each time. The photo included is only one of the times. The last time I believe this occurred was on 1/29/2026. Each episode are the exact same warning lights.

NHTSA ID
11738095
Incident
Jan 29, 2026
Electrical
Filed May 10, 2026

The truck had about 7400 miles on it. It gave a warning that the DPF was near full and take it to dealer, about 20 minutes late it said DPF full power reduced. Two days later it cleared that code and began flashing the turn signal intermittently and giving warnings that the trailer brakes were not working, then that the tailgate was down. Shortly after that the instrument cluster went completely blank. I was driving it to the dealer when it ran out of fuel and forced me to stop on the highway. The vehicle has been at the dealer for almost 4 months now. When they replaced the dash cluster it would take too long to start. They replaced multiple modules and I believe three dash clusters before declaring it repaired. I picked it up for a test drive and the frontal collision warning came on intermittently along with a warning that automatic wipers would not work. I took it back. While at the dealership they reported to me that it developed additional issues and would not shift into gear. It is still at the dealership in Pine Bluff AR.

NHTSA ID
11736891
Incident
Feb 2, 2026
BrakesElectrical
Filed May 9, 2026

Recall 26V-059 Brake lights and brakes don’t work sometimes. Dealer has no parts. Will not tell me when parts are coming. This is a serious issue and I need it fixed. It should not take this long.

NHTSA ID
11736765
Incident
May 9, 2026
Driver assistanceElectrical
Filed May 6, 2026

While driving with a trailer after leaving a jobsite in [XXX] , the vehicle experienced a sudden electrical failure while in motion. The instrument cluster/speedometer screen went completely black and the vehicle lights stopped functioning properly while driving at night. During the incident, we lost the speedometer display and visibility from the vehicle lighting system, creating a serious safety hazard while towing a trailer on public roads. Because of the electrical failure, we were forced to pull off on the side of the road to avoid a potentially dangerous situation. After shutting the truck down and waiting approximately one hour, the vehicle was restarted and the systems eventually began functioning again. This vehicle is used regularly for commercial towing and jobsite operations. A sudden loss of instrument display, lighting systems, and electrical functionality while towing creates a major safety concern for both the occupants of the vehicle and surrounding traffic. The failure appeared intermittent because the vehicle resumed operation after sitting for a period of time. However, the incident involved complete loss of critical vehicle display and lighting systems while driving. The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11735967
Incident
Nov 1, 2025
Tires & wheels
Filed May 5, 2026

TIRE SIZE: 275/ 70 R 18. ITEM IS AVAILABLE FOR INSPECTION. TIRE CAN POTENTIALLY EXPLODE/BLOW OUT. HAVE REACHED OUT TO DEALER, WAITING ON CALL BACK. VEHICLE HAS NOT BEEN INSPECTED BY ANYONE. NO WARNING LAMPS OR MESSAGES. FIRST NOTICED ISSUE ON MAY 2, 2026. SIDEWALL OF TIRE HAS A "PERFECT CIRCLE" ALL AROUND THE TIRE WHERE THE THREAD IS SEPARATING.

NHTSA ID
11735721
Incident
May 2, 2026
BrakesExterior lighting
Filed May 4, 2026

Trailer Brake Module recall was completed. Now getting random error messages and lights advising trailer disconnected, etc. even without a trailer being hooked to the truck.

NHTSA ID
11735442
Incident
May 3, 2026
ElectricalSteering
Filed May 1, 2026

While driving my truck under normal conditions and using the turn signals as expected, I noticed an issue after parking in my driveway. The turn signals began activating automatically without any driver input, alternating from left to right approximately every 5 seconds. The behavior stopped once I manually engaged the turn signal lever. My truck is one year old - Video Link [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11735219
Incident
May 1, 2026
Electrical
Filed Apr 28, 2026

The contact owns a 2025 Ram 3500. The contact received notification of NHTSA Campaign Number: 25V826000 (ELECTRICAL SYSTEM); and the vehicle was taken to the dealer, where the instrument panel software update was completed; however, the instrument panel became inoperable after the update was completed. The dealer determined that the instrument panel needed to be replaced; however, the part to do the recall repair was not yet available. The dealer informed the contact that the estimated time for availability was May 11, 2026. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was unavailable.

NHTSA ID
11734265
Incident
Mar 26, 2026
ElectricalExterior lighting
Filed Apr 14, 2026

The contact owns a 2025 Ram 3500. The contact received a recall notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, when the local dealer was contacted, the contact was informed that the manufacturer was shipping a very limited number of parts to dealers for the repair. The manufacturer was contacted, and the contact was informed that the dealer should request an expedited shipment. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The contact had not experienced a failure.

NHTSA ID
11731063
Incident
Feb 2, 2026
Brakes
Filed Apr 8, 2026

I received notification of a safety recall on my 2025 Ram 3500 (NHTSA Recall Number26V-059) which affects the trailer lights and braking system. I contacted my dealership to schedule the repair and was told that it would be about 6+ months before they could get to me. The dealership has 30+ trucks on their lot, and the manufacturer is only allowing them to order 1 replacement part per week, so they aren't fixing sold trucks until those 30+ unsold trucks are fixed, which will take 30+ weeks. I'm submitting this online complaint because I tow a large trailer regularly and I don't feel that 6+ months is an appropriate time period for fixing a recall and I don't think that fixing unsold trucks should take priority over fixing trucks that are actively being driven every day.

NHTSA ID
11729985
Incident
Apr 8, 2026
BrakesElectricalSteering
Filed Mar 27, 2026

Fue remolcado barrías veces , no arrancaba , se apagaba totalmente , multiples reparaciones , recall sin resolver , pérdida de uso y de confianza

NHTSA ID
11727394
Incident
Dec 30, 2025
EnginePowertrain (other)
Filed Mar 16, 2026

The contact owns a 2025 Ram 3500. The contact stated that while driving approximately 60 MPH, several unknown warning lights illuminated, and the vehicle stalled. The vehicle was towed to a dealer where it was diagnosed, and determined that several repairs were needed, and there was an issue with the battery. The dealer replaced two batteries, but the failure persisted. The vehicle was taken back to the same dealer, but the cause of the failure was not duplicated. On another occasion, while driving approximately 50 MPH and hauling a trailer, there were several unknown warning lights illuminated, and the contact heard a loud banging coming from the engine compartment before the vehicle stalled. The vehicle was towed to a different dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.

NHTSA ID
11724654
Incident
Jan 7, 2026
Mileage
9,000 mi
Filed Mar 16, 2026

When I was going to torn off the truck won’t stop the engine, dash said not in parking and the PRND light start flashing I had to remove a relay to shut down the truck and disconnect bought batteries half and hour later reconnect everything and truck work but with many lights on in dash board From what I investigated it’s a common problem with no solution at this time Dealer said it’s a rear speed sensor What should I do

NHTSA ID
11724646
Incident
Mar 14, 2026
ElectricalExterior lighting
Filed Mar 9, 2026

The contact owns a 2025 Ram 3500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). The contact noticed the failure on the drive back after the vehicle was purchased. The contact stated that on a separate occasion, while driving at an undisclosed speed, the brake lights and turn signals failed to function as intended. The contact lived in a rural area and stated that at night it is dark, and the brake lights nor the turn signals were operable. The contact felt that the vehicle was unsafe to drive. The local dealer was contacted, and the contact was informed that the parts for the recall repair were available. However, the parts were allocated to unsold vehicles first, and there was no estimated time for the recall part to be available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed with the dealer about the part not being available. The contact was informed that the recall part was blocked from manual ordering. The failure mileage was approximately 500.

NHTSA ID
11722979
Incident
Apr 22, 2025
Mileage
500 mi
Filed Feb 18, 2026

There is a recall for the trailer brake control and trailer wiring for light. I bought the truck to tow my 5th wheel trailer and have travel plans starting in march of this year.. ram has put a stop sale on 450k trucks because of this recall. The dealers are fixing the unsold trucks on the lot before they fix customer vehicles that have already been purchased. All the dealerships in Arizona are telling me it could be 3-6 months before my truck is fixed.. so I can’t safely tow a trailer or go on my trips. So basically I have a 1 ton truck that is useless to tow a trailer

NHTSA ID
11718760
Incident
Feb 17, 2026
Exterior lighting
Filed Feb 12, 2026

Contacted local Dodge dealer for repair of the below known part issue. They stated they are only receiving 1 unit/week to be able to replace and the repair could be weeks out. I use my truck for towing frequently and am not comfortable doing so with the upcoming recall known. Manufacturer Recall Number03D NHTSA Recall Number26V-059 Recall StatusRecall Incomplete

NHTSA ID
11717503
Incident
Feb 12, 2026

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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