RoadVitals

2025 RAM 3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
42
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Apr 9, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 42 NHTSA owner-reported complaints for the 2025 RAM 3500, most frequently naming the electrical, brakes and driver assistance categories. 5 safety recalls have been issued covering this model year; and 347 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Apr 9, 2026
65,348 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 102, "Transmission Shift Position Sequence," 105, "Hydraulic and Electric Brake Systems," 108, "Lamps, Reflective Devices, and Associated Equipment," 126, "Electronic Stability Control Systems for Light Vehicles," 135, "Light Vehicle Brake Systems," 138, "Tire Pressure Monitoring System," and/or 208, "Occupant Crash Protection."
The risk: An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.
The remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 35D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026.
Chrysler (FCA US, LLC)Manufacturer number 35DView on NHTSA.gov

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; EXTERIOR LIGHTING:BRAKE LIGHTS; EXTERIOR LIGHTING:TURN SIGNAL

Feb 2, 2026
456,287 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.
The risk: Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
The remedy: Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 10, 2026.
Chrysler (FCA US, LLC)Manufacturer number 03DView on NHTSA.gov

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE; ELECTRONIC STABILITY CONTROL (ESC)

Dec 18, 2025
52,565 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2025 Ram 2500 Pickup, 3500 Pickup, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis trucks. A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control (ESC) system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 126, "Electronic Stability Control Systems."
The risk: Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver's side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash.
The remedy: Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025.
Chrysler (FCA US, LLC)Manufacturer number C3CView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Driver assistanceEngine
Filed Sep 9, 2026

Upon start up of the vehicle multiple warning codes appear; ABS turned off, 4 wheel drive temporarily disabled, Stability turned off, front and rear parking sensors disabled, Cruise Control disabled (in all forms). If vehicle is put into drive, or issue happens when the vehicle is already in drive; Unable to detect selected gear (switching from Drive/Reverse into Park) which results in not being able to turn the vehicle off.

NHTSA ID
11763095
Incident
Sep 9, 2026
ElectricalFuel systemVisibility
Filed Aug 28, 2026

The contact owns a 2025 Ram 3500. The contact stated that shortly after purchasing the vehicle brand new and filling the fuel tank on December 3, 2025, the DEF depth gauge failed. The vehicle was taken to a dealer, where the module was reprogrammed and the physical gauge was replaced. However, the contact obtained internal service notes revealing that the urea pump, the DEF tank, the urea tank wiring harness, the DEF injector, and the fluid had actually been replaced due to an active fuel leak within the DEF system. On March 31, 2026, the vehicle was taken back to the dealer to address a malfunctioning digital rearview mirror. While at the dealer, a recall repair was performed under NHTSA Campaign Number: 25V882000 (Air Bags, Electronic Stability Control (ESC)). The digital mirror was replaced; however, the failure recurred immediately. In May 2026, the vehicle was returned to the dealer for the ongoing mirror issue; however, the service notes only indicated that a part adjustment was performed, and the defect persisted. The contact then took the vehicle to a second dealer to repair the digital mirror and address the DEF system, as the warning light had re-illuminated on the instrument panel. During this visit, the second dealer performed a recall repair under NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). While the dealer claimed to have serviced both the DEF warning light and the mirror, the mirror failure remained unresolved. After spending a cumulative month at the dealer, the vehicle was diagnosed with an illuminated check engine light caused by a recurring DEF-contaminated fuel leak. The dealer replaced the entire DEF assembly, including the fuel system components, and cleared the DTCs. In July 2026, the vehicle was returned to the dealer yet again for another digital mirror replacement, which failed to resolve the issue. The contact believed there was an inherent manufacturing flaw at the top of the fuel tank causing the repeated DEF system failures. The vehicle was not repaired.

NHTSA ID
11760342
Incident
Oct 22, 2025
Mileage
1,000 mi
BrakesDriver assistanceElectrical
Filed Aug 25, 2026

When driving the Anti lock brakes, cruise control, front and rear collision warning system, automatic emergency breaking system and lane keeping system are disabled. All of these alerts are displayed on the display cluster. All of these systems are disabled at the same time. I was told by the dealership that this is caused by a faulty Wheel Speed Sensor. The Wheel Speed Sensors have been replaced 3 times and have not fixed this problem. This has happened when towing a 14,000lbs trailer and the stability of the truck and load are compromised when breaking with a load.

NHTSA ID
11759338
Incident
Jun 6, 2025
BrakesElectricalEngine
Filed Aug 24, 2026

I have been submitting reports to you for several months with no resolution. The truck yet again experienced the same problem, twice, within 1 week. It would start but then claim that it couldn't detect what gear it was in and said "can't shut off until transmission is in park". After cutting electrical power to get it to shut off, it would not start. After getting it started, it would not go into gear. Once I got the engine running and transmission to go into gear, it no longer had ABS.

NHTSA ID
11759018
Incident
Aug 7, 2026
BrakesDriver assistanceElectrical
Filed Aug 24, 2026

The 2025 and 2026 dually 3500 Ram trucks with the 12" AAM rear axle are having issues with the rear wheel speed sensors (different sensor for each side). They apparently fail or are not able to properly communicate to the computer. When this happens, the following are disabled: -ABS -Auto Emergency Braking -4x4 -Electronic Stability Control -Cruise Sometimes, the engine won't shut off. The gauge cluster will state it can't detect which position the transmission is in. So, you cannot shift, and you can't shut the truck off, and you can't drive. You are stuck in place with a running engine. Despite Stellantis releasing a new revision of wheel speed sensors (AB revision), they have failed in less than 2,000 miles on my truck. Many, many dually owners are experiencing these failures.

NHTSA ID
11759017
Incident
Jul 3, 2026
BrakesDriver assistancePowertrain (other)
Filed Aug 24, 2026

The 2025 and 2026 dually 3500 Ram trucks with the 12" AAM rear axle are having issues with the rear wheel speed sensors (different sensor for each side). They apparently fail or are not able to properly communicate to the computer. When this happens, the following are disabled: -ABS -Auto Emergency Braking -4x4 -Electronic Stability Control -Cruise Sometimes, the engine won't shut off. The gauge cluster will state it can't detect which position the transmission is in. So, you cannot shift, and you can't shut the truck off, and you can't drive. You are stuck in place with a running engine. Despite Stellantis releasing a new revision of wheel speed sensors (AB revision), they have failed in less than 2,000 miles on my truck. Many, many dually owners are experiencing these failures. My truck has been to 2 dealerships for a total of 5 repair attempts so far.

NHTSA ID
11759011
Incident
Aug 4, 2026
Other / unspecified
Filed Aug 12, 2026

From the first day i bought the truck i noticed it had a very tight vibration coming from the rear. I thought its may just be the Firestone tires that were put on at the factory. I had to drive out of state to a small town in Nevada. After around 3500 miles the vibration became severe and felt like i had a tire seperating. I called the nearest tire centers/shops within about 100 miles of my location. None carried the firestone transforce tires. So i traveled to the Nearest shop around 60 miles and the certified tech and managed assisted me. The did an inspection and found the tire was scalloped and damaged. Due to the size difference in the tires the shop had available, i had to purchase 4 tires they had in stock. When the tech and manager roadforced the wheels and tires he discovered one of the wheels had a defect and was not actually round and had a slight “out of round” defect starting from the hub mount center bead that extended to the outer circumference causing the rim”wheel” to be out of round which is how the tire was severely damaged. An out of round wheel can cause tire failure and thus, a safety issue. To date as i write this report, i have tried twice with a dealership to try to resolve this issue under the warranty.

NHTSA ID
11756605
Incident
Aug 15, 2025
Driver assistanceElectricalOther / unspecified
Filed Jun 20, 2026

3 times to date (10,000 miles/8 months) I have failing abs speed sensors. If I stop moving when all lights come on dash the truck is in operational. I cannot shift gears, put in park or turn engine off. Loose traction control, ads, 4wd, stabiltrac, speedometer. All assitive and braking functions. Code U1412. Dealer replaces speed sensors but problem returns.

NHTSA ID
11745409
Incident
Jun 13, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9100922

ELECTRICAL SYSTEM; ENGINE

SENSOR Exhaust Temperature If this sensor is being replaced due to an early-life P242B pending fault code, clear the fault code and perform the Powertrain Verification Test. Only replace the sensor if P242B returns as an active fault code.

08-331-26

ELECTRICAL SYSTEM

Flash: Vehicle System Interface Module (VSIM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● B2204-87 - Ecu Configuration Mismatch-Missing Message. Customers may comment on the following: ● Odometer is blinking while ignition is on. This bulletin involves inspecting and possibly reprogramming the VSIM with the latest available software.

25-004-26

ELECTRICAL SYSTEM; ENGINE

Exhaust Gas Temperature (EGT) Sensor Water Intrusion CUSTOMER Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P2482-00 - Exhaust Gas Temperature Sensor Circuit High - Bank 1 Sensor 5. Customers may also comment on the following: ● Soot load is too high and power derate occurs due to regen being disabled. This bulletin involves replacing the EGT sensors.

9100901

ELECTRICAL SYSTEM; STRUCTURE:BODY

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

9100892

STRUCTURE:BODY

Switch - Tailgate Handle Prior to replacing the Tailgate Handle Switch, please review MasterTech Article - Tailgate Handle Inoperative.

S2623000052 REV. A

AIR BAGS; ELECTRICAL SYSTEM

Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

RAM 3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026274055.1
2025Viewing425054.8
2024442061.2
2023175048.9
202218912261.8
2021629160.5
202011611264.7
201913514264.1
201880211467.4
201731013466.5
201613416366.6
201513616461.0
201420217461.1
201311418359.7
2012002—
2011002—
2010003—
2009321—
2008410—
2007610—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.