RoadVitals

2025 RAM 3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
36
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Apr 9, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 36 NHTSA owner-reported complaints for the 2025 RAM 3500, most frequently naming the electrical, brakes and driver assistance categories. 5 safety recalls have been issued covering this model year; and 337 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Apr 9, 2026
65,348 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 102, "Transmission Shift Position Sequence," 105, "Hydraulic and Electric Brake Systems," 108, "Lamps, Reflective Devices, and Associated Equipment," 126, "Electronic Stability Control Systems for Light Vehicles," 135, "Light Vehicle Brake Systems," 138, "Tire Pressure Monitoring System," and/or 208, "Occupant Crash Protection."
The risk: An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.
The remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 35D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026.
Chrysler (FCA US, LLC)Manufacturer number 35DView on NHTSA.gov

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; EXTERIOR LIGHTING:BRAKE LIGHTS; EXTERIOR LIGHTING:TURN SIGNAL

Feb 2, 2026
456,287 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.
The risk: Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
The remedy: Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 10, 2026.
Chrysler (FCA US, LLC)Manufacturer number 03DView on NHTSA.gov

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE; ELECTRONIC STABILITY CONTROL (ESC)

Dec 18, 2025
52,565 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2025 Ram 2500 Pickup, 3500 Pickup, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis trucks. A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control (ESC) system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 126, "Electronic Stability Control Systems."
The risk: Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver's side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash.
The remedy: Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025.
Chrysler (FCA US, LLC)Manufacturer number C3CView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Aug 12, 2026

From the first day i bought the truck i noticed it had a very tight vibration coming from the rear. I thought its may just be the Firestone tires that were put on at the factory. I had to drive out of state to a small town in Nevada. After around 3500 miles the vibration became severe and felt like i had a tire seperating. I called the nearest tire centers/shops within about 100 miles of my location. None carried the firestone transforce tires. So i traveled to the Nearest shop around 60 miles and the certified tech and managed assisted me. The did an inspection and found the tire was scalloped and damaged. Due to the size difference in the tires the shop had available, i had to purchase 4 tires they had in stock. When the tech and manager roadforced the wheels and tires he discovered one of the wheels had a defect and was not actually round and had a slight “out of round” defect starting from the hub mount center bead that extended to the outer circumference causing the rim”wheel” to be out of round which is how the tire was severely damaged. An out of round wheel can cause tire failure and thus, a safety issue. To date as i write this report, i have tried twice with a dealership to try to resolve this issue under the warranty.

NHTSA ID
11756605
Incident
Aug 15, 2025
Driver assistanceElectricalOther / unspecified
Filed Jun 20, 2026

3 times to date (10,000 miles/8 months) I have failing abs speed sensors. If I stop moving when all lights come on dash the truck is in operational. I cannot shift gears, put in park or turn engine off. Loose traction control, ads, 4wd, stabiltrac, speedometer. All assitive and braking functions. Code U1412. Dealer replaces speed sensors but problem returns.

NHTSA ID
11745409
Incident
Jun 13, 2026
Electrical
Filed Jun 6, 2026

There have been a couple of instances where the running boards haven’t deployed when the door has been opened. The most recent caused my 10yr old to FALL OUT IF THE TRUCK and get injured. I believe the combination that is causing it is to get in the truck, hit acc and get I’ll all windows down. Then turn off the acc and stay seated in the truck for some time. Then open the door from inside and they don’t deploy…

NHTSA ID
11742431
Incident
Jun 5, 2026
Electrical
Filed May 15, 2026

My ram truck will intermittently have a Christmas tree of warning lights on the instrument cluster, which occur while driving. During these periods, I do not have access to four-wheel-drive, accident avoidance, antilock brakes, etc. If I continue driving the truck for the remainder of the day, the lights will usually go off, but will be stored in the vehicles PCM. the dealership has previously evaluated this and reports that they cannot fix or evaluate the vehicle because there is not an active warning light when I bring it to the dealership. However, when these lights occur, I could be towing a heavy trailer and have no access to the truck safety systems until the lights correct itself. This has occurred more than once. I do not take photos of the lights each time. The photo included is only one of the times. The last time I believe this occurred was on 1/29/2026. Each episode are the exact same warning lights.

NHTSA ID
11738095
Incident
Jan 29, 2026
Electrical
Filed May 10, 2026

The truck had about 7400 miles on it. It gave a warning that the DPF was near full and take it to dealer, about 20 minutes late it said DPF full power reduced. Two days later it cleared that code and began flashing the turn signal intermittently and giving warnings that the trailer brakes were not working, then that the tailgate was down. Shortly after that the instrument cluster went completely blank. I was driving it to the dealer when it ran out of fuel and forced me to stop on the highway. The vehicle has been at the dealer for almost 4 months now. When they replaced the dash cluster it would take too long to start. They replaced multiple modules and I believe three dash clusters before declaring it repaired. I picked it up for a test drive and the frontal collision warning came on intermittently along with a warning that automatic wipers would not work. I took it back. While at the dealership they reported to me that it developed additional issues and would not shift into gear. It is still at the dealership in Pine Bluff AR.

NHTSA ID
11736891
Incident
Feb 2, 2026
BrakesElectrical
Filed May 9, 2026

Recall 26V-059 Brake lights and brakes don’t work sometimes. Dealer has no parts. Will not tell me when parts are coming. This is a serious issue and I need it fixed. It should not take this long.

NHTSA ID
11736765
Incident
May 9, 2026
Driver assistanceElectrical
Filed May 6, 2026

While driving with a trailer after leaving a jobsite in [XXX] , the vehicle experienced a sudden electrical failure while in motion. The instrument cluster/speedometer screen went completely black and the vehicle lights stopped functioning properly while driving at night. During the incident, we lost the speedometer display and visibility from the vehicle lighting system, creating a serious safety hazard while towing a trailer on public roads. Because of the electrical failure, we were forced to pull off on the side of the road to avoid a potentially dangerous situation. After shutting the truck down and waiting approximately one hour, the vehicle was restarted and the systems eventually began functioning again. This vehicle is used regularly for commercial towing and jobsite operations. A sudden loss of instrument display, lighting systems, and electrical functionality while towing creates a major safety concern for both the occupants of the vehicle and surrounding traffic. The failure appeared intermittent because the vehicle resumed operation after sitting for a period of time. However, the incident involved complete loss of critical vehicle display and lighting systems while driving. The vehicle is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11735967
Incident
Nov 1, 2025
Tires & wheels
Filed May 5, 2026

TIRE SIZE: 275/ 70 R 18. ITEM IS AVAILABLE FOR INSPECTION. TIRE CAN POTENTIALLY EXPLODE/BLOW OUT. HAVE REACHED OUT TO DEALER, WAITING ON CALL BACK. VEHICLE HAS NOT BEEN INSPECTED BY ANYONE. NO WARNING LAMPS OR MESSAGES. FIRST NOTICED ISSUE ON MAY 2, 2026. SIDEWALL OF TIRE HAS A "PERFECT CIRCLE" ALL AROUND THE TIRE WHERE THE THREAD IS SEPARATING.

NHTSA ID
11735721
Incident
May 2, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9100879

ELECTRICAL SYSTEM

Front Passenger Display Module Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

113743

ELECTRICAL SYSTEM

HEADLAMP

113795

ELECTRICAL SYSTEM

HEADLAMP

08-301-26

ELECTRICAL SYSTEM; POWER TRAIN

Flash: Electronic Shift Module (ESM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● U1057-00 - High Speed Fd-Can3 Communication Bus Performance. Customers may also comment on the following: ● If the vehicle has a low or drained battery and requires a jump start, once jump started, the vehicle will not shift out of Park. This bulletin involves reprogramming the ESM with the latest available software.

113783

FUEL/PROPULSION SYSTEM

MODULE & MODULE KIT - FUEL PUMP/LEVEL UNIT

18-038-26 REV. A

ELECTRICAL SYSTEM; POWER TRAIN

Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle exhibit/set SYMPTOM: one or more of the following Diagnostic Trouble Codes (DTCs): ● P219A - Bank 1 Air-Fuel Ratio Imbalance. ● P219B - Bank 2 Air-fuel Ratio Imbalance. ● P032F - Combustion Engine Producing Insufficient Torque. NOTE: This revision has an updated and more effective fix for DTC P219B than the prior version. Customers may experience one or more of the following: ● **Power Take Off (PTO) may cancel during engagement with high PTO loads.** ● Engine speed surging, unstable, hunting, or oscillating while coasting at low vehicle speeds. ● Stationary Idle PTO feature is not activating when the user configuration is selected to require parking brake be set (DD/DP Only). ● PTO not auto-resuming after hard-wired remote start (DD/DP Only). ● Driveline clunk or bump when coasting to a stop in cruise control mode. ● Engine idle undershoot or delayed response with power steering input. In addition, the following software enhancement(s) is available: ● Increase the duration that PTO related messages are displayed on the Instrument Panel Cluster (IPC) (DD/DP Only). This bulletin involves reprogramming the PCM with the latest available software.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

RAM 3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000
2026224056.1
2025Viewing365055.3
2024402060.7
2023175048.9
202218712261.7
2021629161.0
202011211262.3
201913414263.7
201878911467.6
201730413467.2
201613316367.3
201513616461.0
201420217461.1
201311418360.6
2012002
2011002
2010003
2009321
2008410
2007610

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.