RoadVitals

2007 RAM 3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
6
Latest Jun 6, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 13, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 6 NHTSA owner-reported complaints for the 2007 RAM 3500, most frequently naming the electrical, steering and engine categories. 1 safety recall has been issued covering this model year; and 176 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical337.5%
  • Steering225.0%
  • Engine112.5%
  • Fuel system112.5%
  • Exterior lighting112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Oct 13, 2016
74,811 units potentially affected
The defect: Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.
The risk: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
The remedy: Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.
Chrysler (FCA US LLC)Manufacturer number S68View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalExterior lightingSteering
Filed Jun 6, 2023

Steering components broke when turning the truck around, this happened 30 miles up a Forest service rd. while out sightseeing. Had to be towed a long way ($1200) for the towing. and the steering repair for $1150.00, if this would have happened at speed when we were towing our camper it would have been terrible. This truck has no off-road usage other than for snow. Head light low beam on the drivers side stopped working, traced the wire back to the TIPM and there is no power coming out for this wire. Reading up on this issue it seems to be a very standard problem in 2006 and above trucks. This should be a recall item as it can cause serious problems when driving at night or in bad weather. I have seen that the Tipm has been recalled on only certain models, this makes no sense to me. There were no warnings on either of these failures. The TIPM headlight problem is in the Dodge shop now trying to be resolved, the steering was repaired at another shop as we were out of town.

NHTSA ID
11525539
Incident
May 5, 2023
Filed Mar 2, 2022

After having almost my entire front end redone which would be the second time since July I continued to hearing a consistent popping when turning or when going over uneven surface, wandering and jolting all over the hwy and nobody could seem to figure out why. Well I was driving down the hwy today going about 65 my truck started to vibrate I could feel the popping under my foot and something detached itself and came up n hit my windshield. The wandering and jolting are now almost impossible to drive the truck I believe this has caused me many more other problems and has costed me excessive amounts of money. It should be fixed along with the many other issues it may have caused

NHTSA ID
11454927
Incident
Mar 2, 2022
ElectricalEngine
Filed Oct 26, 2021

Check engine light has gone on intermittently. Have had it checked with no reason for the code. No sign that it was the engine harness. Contacted dealership and they explained they couldn't look at it for 3 weeks. Brought it to another mechanic and replaced computer. a week later it damaged that computer. I called dealership and they again advised there wad no way to have it towed in for at least 3 weeks. Only 1 diesel mechanic present. Had diagnostics run again and was diagnosed as engine wiring harness. Engine wire harness has damaged 5 computers. While driving vehicle, it suddenly cuts off, with warning lights on, power steering will not work. There is no warning to this happening. It has happened several times on the road, but would restart while still rolling. Now, there are no replacement wiring harness available to purchase. This is only a 2007.

NHTSA ID
11438271
Incident
Oct 1, 2021
Electrical
Filed Jun 24, 2021

when driving at 55 mph truck will just die. if I am at a stop sign truck will die. Anytime it dies you can not restart the truck for at least one hour. The last time it die I was in the left lane of Shaw Ave going east to a doctors appt. It die I am handicap so I just can't push it out of the way. luckily the Clovis Fire was a couple of cars back and push me and the truck to a safe place. The TIPM was DIAG at Clovis Dodge the problem. This is the third time since 02/20 then in 11/20 now 6/15/21 . It die 6/13/21 where we almost got hit waiting for the tow truck. Haz lights do not work when this happens. Some one is going to get hurt. TIPM maybe under warranty but a warranty is not going to keep someone SAFE.

NHTSA ID
11422151
Incident
Jun 16, 2021
Steering
Filed Aug 1, 2019

TL* THE CONTACT OWNS A 2006 (NA) RAM 3500. WHILE THE VEHICLE WAS MAKING A RIGHT TURN AT A TRAFFIC LIGHT, THE PASSENGER SIDE TIE ROD SNAPPED OUT OF THE SOCKET. AS A RESULT, THE VEHICLE LOST STEERING ABILITY. THE VEHICLE WAS TOWED TO BOULDER CHRYSLER DODGE RAM (3200 28TH ST, BOULDER, CO 80301, (303) 442-1687) AND THE FAILURE WAS CONFIRMED. THE DEALER REPLACED ALL OF THE STEERING COMPONENTS FOR $1,500. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE WARRANTY WAS EXPIRED. THE CONTACT WAS REFERRED BACK TO THE DEALER. THE FAILURE MILEAGE WAS 56,256.

NHTSA ID
11241084
Incident
Jul 18, 2019
Mileage
56,256 mi
Fuel system
Filed Jun 4, 2019

NO THROTTLE, TPS CHANGED OUT 4 TPS S MERGING INTO INTERSTATE, THROTTLE FAILED- 18 WHEELER UP MY @$$. MATTER OF TIME, SERIOUS CHAIN OF EVENTS...NO THROTTLE, NO POWER,NO GO PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID
11217738
Incident
Jan 1, 2012
Mileage
100,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9100226

ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

9100226

ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

9004009

POWER TRAIN

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

9004350

ENGINE AND ENGINE COOLING

GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further details. Do not have the transfer case in in another position other than AWD/2WD and rotate the motor to align the bolt holes as this could result in damage to the gear motor.

9004350

ENGINE AND ENGINE COOLING; POWER TRAIN

GEAR MOTOR, Transfer Case The gear motor assembly is shipped in AWD/2WD position. The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further details. Do not have the transfer case in in another position other than AWD/2WD and rotate the motor to align the bolt holes as this could result in damage to the gear motor.

S2121000003

POWER TRAIN

Transfer Case Gear Motor/Actuator Installation Guidelines.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

RAM 3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000
2026224056.1
2025365055.3
2024402060.7
2023175048.9
202218712261.7
2021629161.0
202011211262.3
201913414263.7
201878911467.6
201730413467.2
201613316367.3
201513616461.0
201420217461.1
201311418360.6
2012002
2011002
2010003
2009321
2008410
2007Viewing610

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.