RoadVitals

2026 RAM 3500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
27
+2 complaints in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Apr 9, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 27 NHTSA owner-reported complaints for the 2026 RAM 3500, most frequently naming the electrical, brakes and driver assistance categories. 4 safety recalls have been issued covering this model year; and 232 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Apr 9, 2026
65,348 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 102, "Transmission Shift Position Sequence," 105, "Hydraulic and Electric Brake Systems," 108, "Lamps, Reflective Devices, and Associated Equipment," 126, "Electronic Stability Control Systems for Light Vehicles," 135, "Light Vehicle Brake Systems," 138, "Tire Pressure Monitoring System," and/or 208, "Occupant Crash Protection."
The risk: An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.
The remedy: Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 35D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026.
Chrysler (FCA US, LLC)Manufacturer number 35DView on NHTSA.gov

ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; EXTERIOR LIGHTING:BRAKE LIGHTS; EXTERIOR LIGHTING:TURN SIGNAL

Feb 2, 2026
456,287 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.
The risk: Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
The remedy: Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 10, 2026.
Chrysler (FCA US, LLC)Manufacturer number 03DView on NHTSA.gov

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Dec 1, 2025
72,509 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, 4500 Ram Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," 105, "Hydraulic and Electric Brake Systems," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
The risk: An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash.
The remedy: Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are B4C and B8C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning December 4, 2025.
Chrysler (FCA US, LLC)Manufacturer number B4C, B8CView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EnginePowertrain (other)
Filed Sep 24, 2026

Trucks ignition system does not work properly; manufacturer has no way to diagnose the problem. possible fire hazard? drive system, was not built to factory standards, dealer advised to not to drive out of fear of blowing up while driving down the road.

NHTSA ID
11766831
Incident
Aug 27, 2026
Driver assistance
Filed Sep 16, 2026

Brand new 2026 Ram 3500 Limited Truck. Front parking sensors goes off when something is 15-25 feet away. Very frustrating as I have to turn off the front parking sensors. Had the same issue on my 2025 Ram 2500. Also, the tailgate is misaligned from the factory. Currently my truck is at the dealership, and they don't know how to realign the tailgate. No fixed. Again very frustrating on a brand-new truck from Ram.

NHTSA ID
11764706
Incident
Aug 15, 2026
BrakesElectrical
Filed Aug 25, 2026

On multiple occasions the U-Connect system in the listed 2026 RAM 3500 has gone completely black and was inoperable until a reset was performed. The trailer brake gain control and exhaust brake are accessed and controlled via the touch screen U-Connect system. This failure poses a significant safety issue when the screen goes black and the controls cannot be accessed when pulling a trailer. This can lead to failure to slow/stop the vehicle while in motion, tire failure on the trailer etc. The only method to regain access to the brake controls is to perform a reset of the U-Connect system which can take 2-3 minutes to complete. Stelantis is and has been aware of this issue for some time and has no resolution at this time.

NHTSA ID
11759518
Incident
Jul 1, 2026
ElectricalExterior lighting
Filed Aug 20, 2026

The contact owns a 2026 Ram 3500. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The message that the trailer was not connected was displayed. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 11,000.

NHTSA ID
11758321
Incident
Feb 2, 2026
Mileage
11,000 mi
BrakesDriver assistance
Filed Aug 19, 2026

2026 Ram 3500 with <2700 miles. The trailer brakes are not applied appropriately when using the brake pedal, even though it will brake appropriately (with 1 of 3 trailers) while squeezing the manual override. This includes all brake levels (1-10 gain). When the trailer is disconnected, the truck will brake and show the appropriate level of pressure on the dash, though when the trailers are connected, one might press their foot 50% of the way down on the pedal while only 5% of the pressure is displayed on the dash and applied to the trailer brakes. This has nearly caused 3 separate accidents while towing (16,600 pounds total) when people merged and braked hard in traffic. Ram dealership initially refused to investigate until persisting and becoming very angry. At that point, the issue was confirmed. Brake module parts are pending replacement at this time. Their current "test methods" don't include an actual trailer and are insufficient to diagnose and identify the issue. There is no doubt that this will kill someone at some point. There was eventually a service trailer brake system message that popped up, though this wasn't persistent and went away automatically, not stored permanently, when the trailer disconnected. This message appeared previously approx 3 times, though there was no trailer connected to the truck at the time. Proximity sensors in the front and rear are also faulty, delaying notification of item in proximity, not displaying at all, or randomly being accurate. It also detects traffic that is a significant distance away. The same Ram dealership repeated the issue and called this "normal or expected behavior". It is, most definitely, not, and may present a danger to small children walking around the vehicle, pets, or potentially property due to the lack of notification of objects present.

NHTSA ID
11758110
Incident
Aug 19, 2026
Driver assistanceElectricalPowertrain (other)
Filed Aug 5, 2026

Started with only 320 miles just days after purchasing this new 2026 RAM 3500 on XXX. I have taken the truck to three differ RAM dealerships as this issue continues to occur. [XXX]; [XXX]; and [XXX] Westside all had attempted to fix the issue. I had to return the truck a number of times to [XXX] and [XXX] for the same reasons. The following warmings messages are displayed: FCW/Cruise Control Unavailable Service Required - occurs when using cruise control, Service Electronic Stability Control, Auto Emergency Braking (AEB) Unavailable Service Required, Park Sense Temporarily Unavailable, Service Antilock Brake System, 4WD System Temporarily Unavailable, and Service engine light comes on. Two RAM dealers are saying the issue is the speed sensor, which has been replaced over three times. The RAM dealership had to open an engineer ticket with the manufacture, but the issue is not fixed. The Jacksonville service manger told me I can keep bringing the truck in, but until a different manufacture makes a new speed sensor, the truck will continue to have the same issue. I use the RAM 3500 to pull my RV. Brake system failure put myself and family and others safety at risk while on the road, therefore, I do not drive the truck in fear the brake system will fail and I won't be able to stop 20,000 pounds of truck and RV. The truck is available for inspection, but I am currently in the process of returning the truck under Flordia's Lemon Law. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11754877
Incident
Oct 28, 2025
Powertrain (other)
Filed Aug 4, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? Rear Axle Failure - Dealership has the truck currently How was your safety or the safety of others put at risk? - It was not Has the problem been reproduced or confirmed by a dealer or independent service center? - Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? - yes, by the dealer Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - No warning of any kind. Just loud grinding noise

NHTSA ID
11754685
Incident
Jul 23, 2026
BrakesDriver assistanceElectrical
Filed Jun 21, 2026

Just driving down the road and abs service, traction control service, 4wd service, automatic emergency brake disabled front and rear sensor service lights come on then go off and come back on later with a check engine light vehicle has less than. 500 miles

NHTSA ID
11745440
Incident
Jun 20, 2026

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

9100922

ELECTRICAL SYSTEM; ENGINE

SENSOR Exhaust Temperature If this sensor is being replaced due to an early-life P242B pending fault code, clear the fault code and perform the Powertrain Verification Test. Only replace the sensor if P242B returns as an active fault code.

08-331-26

ELECTRICAL SYSTEM

Flash: Vehicle System Interface Module (VSIM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● B2204-87 - Ecu Configuration Mismatch-Missing Message. Customers may comment on the following: ● Odometer is blinking while ignition is on. This bulletin involves inspecting and possibly reprogramming the VSIM with the latest available software.

25-004-26

ELECTRICAL SYSTEM; ENGINE

Exhaust Gas Temperature (EGT) Sensor Water Intrusion CUSTOMER Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● P2482-00 - Exhaust Gas Temperature Sensor Circuit High - Bank 1 Sensor 5. Customers may also comment on the following: ● Soot load is too high and power derate occurs due to regen being disabled. This bulletin involves replacing the EGT sensors.

OTHERDOC_176

ELECTRICAL SYSTEM

Radio Over The Air Update to U43.17 R1H Software Version (FOTA) Customers may experience one or more of the following:- Navigation Stability - Android Auto & Carplay stability & connectivity- Trailer Tow pages- Distorted/glitchy display prior to start‑up animation- Text appearance display- Widget incorrect display- Turn signal blind spot response timing- Audio cut out - Drive Modes selection- Park assist Guidelines selctio

9100901

ELECTRICAL SYSTEM; STRUCTURE:BODY

Passive Entry O/S Dr Handle Prior to replacing an inoperative passive entry door handle, perform Star Online S2623000040.

9100892

STRUCTURE:BODY

Switch - Tailgate Handle Prior to replacing the Tailgate Handle Switch, please review MasterTech Article - Tailgate Handle Inoperative.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

RAM 3500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026Viewing274055.1
2025425054.8
2024442061.2
2023175048.9
202218912261.8
2021629160.5
202011611264.7
201913514264.1
201880211467.4
201731013466.5
201613416366.6
201513616461.0
201420217461.1
201311418359.7
2012002—
2011002—
2010003—
2009321—
2008410—
2007610—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.