2026 Toyota Corolla Cross

My vehicle has undergone two separate service visits at an authorized Toyota dealership. During the first visit, the vehicle unexpectedly failed to start while parked in a parking lot. It had to be taken to the dealership for repair. I am concerned that this earlier failure may have been related to the inverter defect subsequently addressed by Toyota's safety recall, and I request that this possibility be investigated. On October 22, 2026, I brought the vehicle back to the authorized dealership specifically for the Toyota safety recall involving potentially loose inverter bolts. The dealership told me that the recall repair would be completed within four business days. However, as of November 6, 2026, approximately 15 calendar days have passed, and the recall repair remains incomplete. The dealership has not returned my vehicle or provided a clear written explanation for the delay, an accurate repair status, or a definite completion date. I have repeatedly attempted to contact dealership personnel through text messages and emails over the past several days, but have received no meaningful response. This prolonged delay has left me without the use of my vehicle and has caused significant transportation difficulties. I am particularly concerned because this is an official safety recall involving a potential defect in the hybrid inverter system, not an ordinary customer-paid repair. I request that NHTSA document this complaint, review the manufacturer's implementation of the safety recall remedy, investigate whether the earlier no-start incident may have been related to the recalled defect, and examine whether the extended repair delay reflects a problem with parts availability or recall implementation. I also request that the manufacturer provide a clear explanation, promptly complete the recall repair, and address the loss of vehicle use during this extended period.

NHTSA ID

11776118

Incident

Oct 22, 2026

My rear windshield shattered spontaneously while I was parked at work. The shatter pattern doesn't indicate an external force shattering the glass. The work cameras also corroborate that nobody or nothing was near my vehicle when it could have happened. There was no warning or indication of this happening.

NHTSA ID

11771448

Incident

Oct 15, 2026

The vehicle has experienced intermittent loss of power/acceleration when taking off from a stop. When the accelerator pedal is pressed, the vehicle sometimes does not accelerate normally or has substantially reduced power. This creates a safety concern because the vehicle may not accelerate as expected when entering or crossing traffic or in other situations where predictable acceleration is necessary. This has been happening off and on for several month. Around the same time, the vehicle's fuel economy decreased significantly. The vehicle had previously averaged approximately 37 MPG and is now averaging approximately 22–25 MPG under generally similar driving conditions. The vehicle was taken to an authorized Toyota dealership for inspection. The dealership was unable to identify a mechanical problem and reset the vehicle's computers. I was told the reduced fuel economy could be related to the computers relearning my driving habits. After the vehicle was returned to me, the loss-of-power/acceleration condition occurred again, so the issue remains unresolved. There have been no warning lights or dashboard messages associated with the loss of power. The specific component or cause of the malfunction is UNKNOWN. The vehicle is available for further inspection. Toyota corporate has also been notified and has opened a case regarding the unresolved condition.

NHTSA ID

11763286

Incident

Sep 9, 2026

There is an interior design defect on the 2026 Toyota Corolla Cross XSE regarding sharp, overlapping hard plastic edges located directly underneath the steering column and lower dashboard assembly. The clearance in this specific area is too narrow for normal vehicle ingress and egress. As a result, the driver's knees repeatedly strike and scrape against this sharp plastic seam when getting in and out of the vehicle. This has caused multiple bodily injuries within two months of ownership: a recent open skin abrasion with bleeding on the right knee, and a dark scar from a previous injury two weeks ago on the left knee. This recurring injury hazard poses a safety and ergonomic risk to drivers.

NHTSA ID

11761312

Incident

Sep 1, 2026

I purchased this vehicle new December 2025. 4 times now it has lost throttle control after turning in traffic. Only to after a second or two to suddenly accelerate unexpectedly at full throttle. This has been periodic for 4 months now. The dealer says they can’t replicate the incident, and they are finished investigating it. Leaving me in fear that an accident is eminent.

NHTSA ID

11760247

Incident

Apr 10, 2026

UNKNOWN ALL THE LIGHTS AND BEEPS BECOME ON WHILE DRIVING THE CAR

NHTSA ID

11758944

Incident

Aug 23, 2026

The contact owns a 2026 Toyota Corolla Cross. The contact received notification of NHTSA Campaign Number: 25V869000 (Hybrid Propulsion System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer, who inspected the inverter and determined that the inverter needed to be replaced; however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,679.

NHTSA ID

11756897

Incident

Aug 10, 2026

Mileage

1,679 mi

The contact owns a 2026 Toyota Corolla Cross. The contact received notification of NHTSA Campaign Number: 25V869000 (HYBRID PROPULSION SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA ID

11755023

Incident

Feb 16, 2026

Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Global Techstream+ (GTS+) ECU flash reprogramming procedures and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard+ (CUW+). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU will initialize the flash reprogramming sequence. This bulletin also details the process for acquiring a Security Signature from TIS during the GTS+ ECU flash reprogramming process.

Customer states MIL ON (P04602A) and fuel gauge indicating incorrect fuel level, showing that there is more/less fuel in the vehicle.

2026 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seatfloor mats to the vehicle carpet using the floor mat retainers.

During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.

Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due to extendedvehicle storage conditions. Long-term storage can affect a vehicle’s systems and components. Any problems that are found should be corrected immediately.

A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.