RoadVitals

2022 RAM 5500

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

NHTSA has issued a “park outside” advisory affecting this model year.

Campaign 23V060000. Confirm whether your specific vehicle is covered using its VIN before acting on this.

Check your VIN on NHTSA.gov
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
26
Latest Feb 14, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Nov 6, 2025
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
1 currently open
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 26 NHTSA owner-reported complaints for the 2022 RAM 5500, most frequently naming the powertrain (other), steering and transmission categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 434 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Powertrain (other)2165.6%
  • Steering39.4%
  • Transmission39.4%
  • Fuel system26.3%
  • Other / unspecified13.1%
  • Electrical13.1%
  • Driver assistance13.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

View all 4

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
25V765000

AIR BAGS:FRONTAL; STEERING:STEERING CONTROL MODULE

Nov 6, 2025
532 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
The risk: A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
The remedy: Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Chrysler (FCA US, LLC)Manufacturer number 14CView on NHTSA.gov
23V060000NHTSA advisory: park outside

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Feb 9, 2023
302,067 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.
The risk: An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
The remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
Chrysler (FCA US, LLC)Manufacturer number 13AView on NHTSA.gov
22V642000

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Aug 26, 2022
4,907 units potentially affected
The defect: Chrysler (FCA US, LLC) is recalling certain 2022 Ram 3500, 3500 Cab Chassis, Ram 2500, and 4500 and 5500 Cab Chassis vehicles equipped with Cummins 6.7L turbo diesel engines. The engine control module (ECM) may have been built with a misaligned capacitor that can short-circuit, resulting in an internal loss of communication.
The risk: An internal loss of communication can result in a loss of drive power, increasing the risk of a crash.
The remedy: Dealers will replace the ECM, free of charge. Owner notification letters were mailed October 20, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z87.
Chrysler (FCA US, LLC)Manufacturer number Z87View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE24009OpenPreliminary Evaluation

2022 RAM Transmission Snap Ring Failure

Opened Mar 27, 2024

The Office of Defect Investigations (ODI) has received 82 complaints alleging loss of motive power due to an internal transmission failure of the K1 snap ring in model year 2022 Ram 3500, 4500, and 5500 vehicles. Of these complaints, 16 describe a complete loss of motive power at speeds greater than 25 miles per hour, without the ability for the vehicle to resume normal operation. The subject vehicles can be up-fit as an ambulance and other emergency response vehicle or may be heavily loaded when used for towing. During the failure event, the snap ring becomes dislodged and forward gears 1-4 are no longer functional, potentially leaving the vehicle disabled in or near the roadway and/or negatively affect the emergency mission. ODI contacted the manufacturer, FCA US, LLC d/b/a Stellantis North America (FCA), and learned that technical service bulletin (TSB) TSB-21-002-23 is related to the alleged defect condition. Additionally, FCA has conducted dynamometer and field testing and has explained to ODI that during the event a warning message will display to the operator, and gear 5 and reverse will remain available. ODI is opening this Preliminary Evaluation (PE) to evaluate the severity of the potential problem and to fully assess the potential safety-related problems. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

POWER TRAIN:AUTOMATIC TRANSMISSION

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 26
Steering
Filed Feb 14, 2025
Crash reported

Our driver told us that he lost steering. At 35 mph on a open highway (which is confirmed by our gps). He also has a clean driving record and has been driving box truck for decades with no incident. Once steering was lost the box truck to slam in into the barrier twice , than roll onto its side. There where no other cars involved in the accident and the truck is now totaled. There is so much damage done to the truck it is hard to pinpoint the failure point. The center link is broken and the tie rod end is snapped off. The truck only has 38,000 miles on it. The air bags weren't deployed and the driver had to be pulled out of the truck. The police confirmed the steering failure point on the police report. There was no warning of the failure. Until the accident.

NHTSA ID
11642692
Incident
Feb 10, 2025
Powertrain (other)
Filed Nov 2, 2024

Dealership confirmed K1 and K2 snap ring failure on a 22 Dodge Ram under warranty with 15933 miles. Transmission was manufactured in August of the truck build. On [XXX] while driving my 22 Ram 5500 the truck lost all forward gears while coming down the mountain with a loaded truck camper and pulling a trailer with an ATV. Truck was below GVWR. This truck had 15933 miles and 24 months old. All servicing intervals were met and serviced at a certified Dodge dealership. The truck was traveling at 25 MPH down hill in steep terrain on a dirt road. The exhaust brake and tow haul mode was selected and operational. The vehicle shuddered and made a thump and had an associated check engine light with an Adaptive Cruise Control caution indication. The vehicle started to rapidly speed up downhill and I gently applied the brakes to regain control. I coasted approximately 2 miles to find a safe pull off point in the mountains with no forward gears. After the vehicle was safely stopped I was able to confirm the malfunction with no forward gears and reverse only. I was fortunate to be able to flag a ride after hiking out to the [XXX] to get my wife and I out of the National Forest and get cellular service. The nearest service provider was the Ram dealership in Lewiston Idaho. I made arrangements and the Truck was delivered the next day by a semi tow vehicle. We incurred a two night stay at the Hampton Inn to get repairs lined up and arrange travel home. After multiple conversations with the dealership and a trip down there to discuss the issue with the dealership they finally diagnosed and fixed the problem after 33 days sitting on the lot. The truck was delivered back to me on 9 October. The diagnosis of the K1 and K2 snap ring poses a serious safety issue for owners and operators of this vehicle. This malfunction caused some significant financial burden as well due to the truck being inoperative and away 140 miles from home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(

NHTSA ID
11623278
Incident
Sep 2, 2024
Powertrain (other)Transmission
Filed Oct 17, 2024

The contact owns a 2022 Ram 5500. The contact stated while driving at approximately 40 MPH, the vehicle was losing forward momentum. The contact stated that the check engine warning light was illuminated. The contact depressed the accelerator pedal and the engine was revving but the vehicle was not gaining any forward momentum. The contact pulled the vehicle over and turned the vehicle off and on, however, when the contact had shifted the vehicle into drive (D) the vehicle was not moving. The contact determined that he only had reverse (R) gear functioning. The contact had checked online and read that he would be able to manually shift to 5th gear. The contact was able to return to his workplace and had the vehicle towed to a local dealer. The vehicle was diagnosed and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The contact had researched online and related the failure to NHTSA Action Number: PE24009 (Power Train). The manufacturer was not informed of the failure. The failure mileage was approximately 105,000.

NHTSA ID
11620325
Incident
Oct 7, 2024
Mileage
105,000 mi
Powertrain (other)Transmission
Filed Jul 31, 2024

The contact owns a 2022 Ram 5500. The contact stated while driving 50–55 MPH, the vehicle lost motive power due to the transmission failure. There were no warning lights illuminated. The vehicle was towed to the local dealer but was not diagnosed or repaired. The vehicle was towed to another local dealer, Speck Chrysler Jeep Dodge Ram (125 E Allen Rd., Sunnyside, WA 98944), where it was diagnosed that the snap ring was fractured. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer for assistance. The failure mileage was approximately 8,000.

NHTSA ID
11605587
Incident
Jun 18, 2024
Mileage
8,000 mi
Powertrain (other)Transmission
Filed May 9, 2024

The transmission failed at approximately 3000 miles. Reverse was the only gear to function properly. The truck has been at the dealership for over 2 months and they have not fixed it yet.

NHTSA ID
11587840
Incident
Jan 24, 2024
Powertrain (other)
Filed Apr 11, 2024

K1 snap ring failure

NHTSA ID
11582331
Incident
Jan 10, 2023
Other / unspecified
Filed Mar 11, 2024

This is a 2022 Dodge Ram 5500. The wheel studs broke off while driving on the interstate, and the dually tires came off. This is a major safety issue and the driver had a narrow escape. This same issue persisted through the 2012-2021 model years and RAM had a recall (Y26) for those years. I do not believe the issue has been fixed for the 2022 model year. When I asked RAM for reimbursement for the replacement studs and labor, they turned it down saying my model year was not on the list I am looking to escalate this matter before someone else gets impacted by this issue.

NHTSA ID
11576587
Incident
Jan 29, 2024
Powertrain (other)
Filed Dec 9, 2023

Truck has 6500 miles, went to put it in reverse from drive in busy intersection and transmission started to slip. Truck ultimately wouldn't drive at all. Started throwing codes (P0731-00 in particular) and found out that it needs a new K1 clutch snap ring repair. There are more than 300 people with this issue, this has not only happened with me from my research on forums about this code being thrown. This is a 2022 with 6500 miles, there are too low of miles on this truck for it to be having a problem like this!

NHTSA ID
11559320
Incident
Dec 8, 2023

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

113744

ELECTRICAL SYSTEM; ENGINE

SENSOR - TURBOCHARGER SPEED

113742

ELECTRICAL SYSTEM; ENGINE

SENSOR - TURBOCHARGER SPEED

113292

ENGINE

INJECTOR - FUEL

113293

ENGINE

INJECTOR - FUEL

113276

CORE – HEATER

113277

CORE – HEATER

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

RAM 5500 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000—
2026040—
2025240—
2024020—
2023030—
2022Viewing264151.6
2021350—
20208102—
20191210271.8
2018378164.3
2017197265.2
2016177265.5
2015138356.0
20141110266.7
2013492—
2012001—
2011001—
2009021—
2008010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.