2022 GMC Canyon

The contact owns a 2022 GMC Canyon. The contact stated that while the gear shifter was shifted to park(P), the contact was unable to remove the key from the ignition switch. The contact stated that after turning the steering wheel to the right in a certain way, the key was able to be removed from the ignition switch. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 30,000.

NHTSA ID

11753239

Incident

May 1, 2024

Mileage

30,000 mi

2022 GMC Canyon AT4 Crew Cab. After the vehicle is shifted into Park and the engine is shut off, the ignition key cannot be removed from the cylinder. The key is physically locked, the steering wheel will not lock, and the vehicle cannot be reliably secured. The only workaround is to restart the engine and cycle the shifter repeatedly until the interlock releases the key. Recurring. Safety implications: operator cannot reliably power the vehicle off in an emergency, cannot lock the steering column, and may be forced to leave an unattended vehicle in accessory mode — fire, electrical, and theft risk. The defect is documented in GM's own literature. GM Bulletin PI1429 and GM TSB 19-NA-206 address this exact symptom on the Canyon/Colorado platform. NHTSA-archived GM TSB MC-10113734 (March 2015), "Ignition Key Cannot Be Removed and/or Does Not Rotate to the 'Off' Position," names the 2015 GMC Canyon and Chevrolet Colorado. The 2022 Canyon uses the same shifter and ignition-interlock architecture. Documented cause: failure of the transmission control lever microswitch that signals "Park" to the interlock solenoid. Documented fix: replace the shifter assembly. Reported to an authorized GMC dealer while still under the New Vehicle Limited Warranty. Dealer recorded the concern verbatim — "key stays locked in ignition when shifting to Park" — and closed it "unable to duplicate," no repair, despite the open bulletins. A second GMC dealer later refused to inspect, with the service advisor stating on the service drive that there is no fix, that they see this on Canyons and Colorados all the time, and that he had seen another such vehicle the day before. No diagnostic, no repair order. GM's Technical Assistance Center has since taken the position that the bulletins above do not apply to this vehicle, which is inconsistent with the bulletins themselves. No crash, no injury, no fire. Reporting a manufacturer-documented ignition-interlock defect GM is refusing to repair.

NHTSA ID

11740040

Incident

Feb 16, 2026

At various times key can not be removed from the ignition. I understand this to be a common problem on these trucks, but dealer does not agree.

NHTSA ID

11726344

Incident

Dec 10, 2025

The contact owns a 2022 GMC Canyon. The contact stated that after starting the vehicle, the instrument cluster failed operate as designed and the speedometer, tachometer, fuel gauge, and turn signals failed to display as intended. The contact stated that a message to service several systems was displayed. The radio screen was blank, and the back over prevention system was inoperable. The vehicle was taken to the local dealer to be diagnosed, and it was determined that several software updates were needed; however, it was then determined that all the software was up to date. A software refresh was performed, and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 39,500

NHTSA ID

11717480

Incident

Feb 9, 2026

Mileage

39,500 mi

To Whom It May Concern, This letter is submitted to report a safety-related defect involving an airbag sensor failure on a 2022 GMC Canyon. The vehicle experienced a failure of an airbag sensor that is part of the Supplemental Restraint System (SRS). The sensor is required for proper airbag deployment and system readiness. Failure of this component compromises the operation of the airbag system and presents a potential safety risk to vehicle occupants. The failure occurred on a vehicle approximately four years in service and was diagnosed as an airbag sensor defect. The sensor assembly includes an integral gasket, and the failure of that gasket resulted in sensor malfunction and airbag system fault indications. General Motors and the administrator of the GMC Platinum Protection Plan were notified of the defect. Coverage for the repair was refused on the basis that a component of the sensor assembly was allegedly excluded, despite the fact that the gasket is integral to the sensor and the failure affects a federally regulated safety system. As a result of this refusal, a safety-related defect involving an airbag system was not repaired. The matter was treated as a contractual coverage issue rather than addressed as a potential defect impacting occupant protection. This submission is intended to notify NHTSA of a failure involving an SRS component that may affect other similarly manufactured vehicles. An airbag sensor failure raises concerns regarding component durability, system reliability, and compliance with applicable Federal Motor Vehicle Safety Standards (FMVSS). This complaint is submitted for logging, review, and any action the Office of Defects Investigation deems appropriate.

NHTSA ID

11713514

Incident

Jan 20, 2026

I have been dealing with a sweet/Christmas-like smell in my car occasionally for the last several months. This is a health & safety concern for me involving ethylene glycol fumes in the cabin. These fumes could be linked to why I have experienced increased sinus headaches over the past several month. I took it into CarMax (where I purchased the vehicle) and they were able to diagnose the issue and state that my heater core needed to be replaced. However, since my vehicle was under 36,000 miles, it needed to go to the dealer. The dealer that has been working on the vehicle is Hendrick Hoover Chevrolet. I have taken the vehicle to the dealer twice already and they have not been able to diagnose it the same as CarMax nor recreate the smell. Both times I have picked up the vehicle, I smelled the same thing within 1 day of having the vehicle back. Today (1/22/26) I took the vehicle back to CarMax to have them take it to the dealer for the THIRD because I have not only smelled the same smell, I have 2 new issues that need to be addressed. They are not the reason for this complaint, however. But for documentation purposes, it involves servicing the safety restraint system and error codes P0018 and P0021. I do not have any records of the first time I took the vehicle to CarMax/Dealer in November of 2025, but I have attached the records from the latest visit where I dropped the vehicle off on 12/10/25 and picked it up on 1/14/26.

NHTSA ID

11712664

Incident

Nov 11, 2025

The contact called on behalf of her son who owned a 2022 GMC Canyon. The contact stated while her son was driving at an undisclosed speed, the brake pedal was depressed, and the brakes failed to engage. Additionally, the infotainment screen was inoperable. The front camera module warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the front camera module needed to be replaced. The dealer made the contact aware of NHTSA Campaign Number: 24V133000 (ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE); however, the VIN was not included in the recal. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown.

NHTSA ID

11703949

Incident

Dec 6, 2025

The ignition key intermittently will not extract. I'm seeing a number of complaints on-line regarding this. I have to often restart the truck back up or forward, turn the steering wheel hard left and right, then put in park to extract the key. I believe this is a danger as you would have to leave the key in the ignition of you cannot extract it. This happens multiple times a week.

NHTSA ID

11665707

Incident

Apr 1, 2025

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

PI to help diagnose A/C concern

This Preliminary information communicates an issue with an OTA pending message still displayed after an OTA event and how to reset/clear the message.

This preliminary information is to inform technicians and customers that the voice command will be inoperative when trying to open applications. Engineering is investigating and this PI will be converted to a bulletin when a repair is available.

This PI provides diagnostic tips for diagnosing electric trailer brakes issues.

Pi created to provide GM dealers with information on gathering information for projection issue