9100960
FUEL/PROPULSION SYSTEM
If this part is being replaced due to a P20DB or P20DE pending/active fault code, open a STAR Case.
2027 RAM 5500
Recalls, owner-reported complaints, investigations and safety data
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview
Our database contains no NHTSA owner-reported complaints for the 2027 RAM 5500. 14 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
No owner complaints recorded for this model year
Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
9100957
Clamp/Gasket Kit During the investigation of DEF Doser leakage concerns, a challenge has been identified with returned warranty parts. The replaced clamp kit (PN 68730730AA) contains both a clamp and a gasket; however, in many returned part cases, only the clamp is being returned while the gasket is missing. The gasket is a critical component required for engineering analysis and root cause investigation of the leakage condition. The absence of the gasket limits the ability to determine failure modes, validate suspected causes, and support timely corrective actions. Dealerships when replacing and returning Clamp Kit PN 68730730AA, both the clamp and gasket must be returned together as part of the warranty return process to support ongoing product investigations and quality improvements.
S2618000005
ELECTRICAL SYSTEM
During Pre-Delivery Inspection (PDI) The Technician May Find the Electronic Throttle Control (ETC) Light Illuminated/Flashing With No Diagnostic Trouble Codes (DTC)s Present
S2608000039
ELECTRICAL SYSTEM
Trailer Reverse Steering Control Radio Soft Button Blinks Even Without a User-Initiated Calibration
9100926
ELECTRICAL SYSTEM
WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. Part numbers affected: 68630089AA 68630088AB 68649038AA Welcome Green LED turns on for 1 second after multiple IGN ON/OFF without sleep cycle and no phone on the charging pad. Intent of this condition is to notify the customer/dealership that the Wireless Charging Pad is ready to charge. Do not report as warranty claim, no impact to wireless charger functionality. Part numbers affected: 68630089AB 68630088AD 68649038AB Advice to dealership: Do no replace wireless charger PNs 68630089AA,68630088AB,68649038AA if no Welcome GREEN LED is seen after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. This feature is available in the successor NIKs, no impact to wireless charger functionality.
07-006-26 REV. A
ENGINE
Engine Overheat Customers may comment on the following: SYMPTOM: ● Vehicle overheating. ● Temperature gauge is reading hot. ● Overheat symbol is illuminated in Instrument Panel Cluster (IPC). This bulletin involves inspecting the thermostat housing part number and, if necessary, replacing the thermostat.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.