RoadVitals

NHTSA safety recall

Recall 18V497000: POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:DRIVELINE:DRIVESHAFT

Daimler Vans USA, LLC · Reported to NHTSA Jul 29, 2018

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Units potentially affectedThe manufacturer's own estimate of how many vehicles or items of equipment may contain the defect. It is not a count of failures, and not every unit in the range is necessarily affected.
6
Model years coveredModel years in our database that NHTSA matched to this campaign. Whether an individual vehicle is covered still depends on its VIN.
2
Models covered
1
Grouped from the model years above
Reported to NHTSA
Jul 29, 2018
Production Nov 15, 2017 – Jan 9, 2018

What this recall covers

NHTSA's campaign record, quoted as published

The defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.

The risk

If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.

The remedy

DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.

Campaign details

Identifiers and dates as filed with NHTSA

Manufacturer
Daimler Vans USA, LLC
Manufacturer's campaign number
Not recorded
NHTSA campaign number
18V497000
Units potentially affected
6
Report received
Jul 29, 2018
Production range
Nov 15, 2017 – Jan 9, 2018
Campaign type
Vehicle
Federal safety standard (FMVSS)
Not recorded

Vehicles covered

2 model years across 1 model

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.