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NHTSA safety recall

Recall 20V756000: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Daimler Vans USA, LLC · Reported to NHTSA Dec 8, 2020

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Units potentially affectedThe manufacturer's own estimate of how many vehicles or items of equipment may contain the defect. It is not a count of failures, and not every unit in the range is necessarily affected.
9
Model years coveredModel years in our database that NHTSA matched to this campaign. Whether an individual vehicle is covered still depends on its VIN.
10
Models covered
10
Grouped from the model years above
Reported to NHTSA
Dec 8, 2020

What this recall covers

NHTSA's campaign record, quoted as published

The defect

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.

The risk

If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.

The remedy

DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.

Campaign details

Identifiers and dates as filed with NHTSA

Manufacturer
Daimler Vans USA, LLC
Manufacturer's campaign number
VS3PRIDIBA
NHTSA campaign number
20V756000
Units potentially affected
9
Report received
Dec 8, 2020
Production range
Not recorded
Campaign type
Vehicle
Federal safety standard (FMVSS)
Not recorded

Vehicles covered

10 model years across 10 models

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.