NHTSA safety recall
Recall 21V235000: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Daimler Vans USA, LLC · Reported to NHTSA Apr 5, 2021
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The multifunctional display in the instrument cluster may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
The risk
A display that is too bright can hinder the driver's vision, increasing the risk of a crash.
The remedy
DVUSA will notify owners, and dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3DISPKI.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Daimler Vans USA, LLC
- Manufacturer's campaign number
- VS3DISPKI
- NHTSA campaign number
- 21V235000
- Units potentially affected
- 1,285
- Report received
- Apr 5, 2021
- Production range
- Not recorded
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- 101
Vehicles covered
16 model years across 8 models
- Freightliner Sprinter 1500
- Freightliner Sprinter 2500
- Freightliner Sprinter 3500
- Freightliner Sprinter 4500
- Mercedes-Benz Sprinter 1500
- Mercedes-Benz Sprinter 2500
- Mercedes-Benz Sprinter 3500
- Mercedes-Benz Sprinter 4500
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.