NHTSA safety recall
Recall 24V726000: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY; ELECTRICAL SYSTEM:SOFTWARE
Volkswagen Group of America, Inc. · Reported to NHTSA Sep 30, 2024
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 E-TRON GT, and RS E-TRON GT vehicles. The high-voltage battery may experience a short circuit within the battery module.
The risk
A short circuit in a high-voltage battery module increases the risk of a fire.
The remedy
Dealers will install advanced diagnostic software as the final remedy free of charge. For vehicles where on-line data is available (Audi recall number 931A), as an interim measure, the vehicles will be monitored through online data evaluation at no cost to owners. Where the online data shows a potentially critical battery module, the owner will be contacted and advised to only charge the vehicle up to 80% charging capacity until the affected module can be replaced at an authorized Audi dealer, free of charge. For vehicles where online-data is not available (Audi recall number 931B), as an interim measure, dealers will perform diagnostic procedures and, if necessary, replace battery module assemblies, free of charge. Owners of these vehicles will also be advised to only charge their vehicle up to 80% charging capacity, and the inspection may have to be repeated before the software becomes available. Owner notification letters were mailed to Audi recall number 931A on July 24, 2025, and 931B was mailed on July 28, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 931A and 931B. This recall expands and replaces previous recall numbers 24V-229, and 24V-228. Vehicles previously repaired under the prior recalls will need to have the new remedy completed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Volkswagen Group of America, Inc.
- Manufacturer's campaign number
- 931A/931B
- NHTSA campaign number
- 24V726000
- Units potentially affected
- 6,499
- Report received
- Sep 30, 2024
- Production range
- Not recorded
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- Not recorded
Vehicles covered
6 model years across 2 models
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.