2026 Rivian R1S

While I was traveling, I suddenly got a brake light fault, turn signal fault, and front camera fault warning messages that appeared on the computer. Rear driver's side tail light/turn signal light stopped functioning and the rest of the brake lights are stuck on, including the rear third tail light while driving and when vehicle is locked/idle. Rivian had me perform soft and hard resets, but that did not solve these problems. Rivian states they are unable to assist me further until I drive it to a service center located near my home.

NHTSA ID

11760135

Incident

Aug 26, 2026

The contact owns a 2026 Rivian R1S. The contact stated that while driving at various speeds, the GPS feature on the center digital screen failed to provide the accurate miles per hour traveled as designed. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was advised that the GPS feature was delayed by approximately 2 MPH. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 500.

NHTSA ID

11757671

Incident

May 30, 2026

Mileage

500 mi

Within 48 hours of picking up my new 2026 Rivian R1S Dual Standard, I experienced a power steering fault while on a public roadway to where the vehicle entered a crawl mode and the power steering stopped working. The car was not steerable. I spent an hour on the phone with Rivian emergency roadside support and they had me perform a reset of the vehicle which restored the steering. However, it was still recommended by roadside service that the vehicle be looked at by the service team so it was towed to Gaithersburg service center. The problem was later identified in the system logs as a known firmware condition that is currently under investigation with no permanent fix at this time. There were no warnings or indication of this issue prior to it occurring. The issue has not happened again since it was at the service center.

NHTSA ID

11749354

Incident

Jul 9, 2026

SUPPLEMENTAL COMPLAINT — This filing supplements VOQ No. XXX filed XXX for the same vehicle and incident. The original complaint contained factual inaccuracies that this filing corrects. PROPULSION FAILURE AT HIGHWAY SPEED — KNOWN DEFECT — NHTSA MFR COMMS 11026123 & 11026124 VEHICLE: 2026 Rivian R1S Dual Standard, VIN [XXX], LFP battery. Delivered XXX. ~700 miles at incident. INCIDENT XXX: Navigation showed 8% SOC buffer on arrival at destination 5 miles away — active system assurance of sufficient range. Simultaneous audible alarm and dashboard warning then fired with approximately 15-20 seconds to act at ~60 mph on busy [XXX]. Emergency pull-over executed under extreme time pressure. Complete propulsion loss on highway shoulder. ~80°F. Rivian Roadside quoted 3-hour response; independently hired private tow. Approximately 45 minutes after stall, 12V battery died and hazard lights failed — disabled vehicle on live busy interstate shoulder with no hazard lights in 80° heat. Zero residual power. Towed to West Gardiner Service Plaza. 4 hours on highway shoulder, 3 hours at rest area. $225 out-of-pocket (tow + Lyft). DEFECT: Rivian Hudson NH service (WO-XXX, INV_XXX) confirmed 13% HV battery cell capacity imbalance — dashboard SOC does not reflect actual cell capacity. Factory calibration defect. Firmware update only; HV hardware NOT replaced. Defect unresolved. PRIOR NHTSA FILINGS: Before my May 2026 delivery Rivian filed mandatory EWR communications: - Mfr Comm XXX: warned owners of fast range drop below 20% SOC, instructed to stay above 20%. - Mfr Comm XXX (Nov 24 2025): described progressive inaccuracy below 20% SOC. Component: FUEL/PROPULSION SYSTEM. Both on NHTSA 2026 R1S vehicle page. NON-DISCLOSURE: Neither filing disclosed at sale/delivery May 22 2026. Calibration-complete confirmation never sent to this VIN. BBB Auto Line Case XXX active. VOQ XXX filed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11743785

Incident

Jun 6, 2026

PROPULSION FAILURE AT HIGHWAY SPEED — KNOWN DEFECT — NHTSA MFR COMMS XXX & XXX VEHICLE: 2026 Rivian R1S Dual Standard, VIN [XXX], LFP battery. Delivered XXX. 702 miles at incident. INCIDENT XXX: Complete unwarned propulsion failure on [XXX] at highway speed. Dashboard showed 8% SOC immediately before failure — no warning, no alert. Vehicle lost all propulsion 5 miles from nearest charger. Stranded 7 hours. $225 out-of-pocket towing/transport costs. DEFECT: Rivian Hudson NH service (WO-000002294461, INV_20260608-150458) confirmed 13% HV battery cell capacity imbalance via diagnostics — dashboard SOC reading does not reflect actual cell capacity. Factory pre-delivery calibration defect. Firmware update performed; HV battery hardware NOT replaced. Defect unresolved. RIVIAN'S PRIOR NHTSA FILINGS: Before my May 2026 delivery, Rivian filed mandatory EWR communications acknowledging this exact defect: - Mfr Comm 11026123: SMS warning owners range "will drop fast below 20% SOC" and to "stay above 20% SOC until issue resolved." - Mfr Comm XXX (112425_SOCImbalance_Email, Nov 24 2025): Email describing progressive range inaccuracy below 20% SOC. Component: FUEL/PROPULSION SYSTEM. Both appear on NHTSA 2026 R1S vehicle page. NON-DISCLOSURE: Neither communication was disclosed at sale (May 18) or delivery (May 22, 2026). Rivian sold this vehicle with a known active propulsion defect without informing me. Calibration-complete confirmation was never sent to this VIN. REQUEST: I ask ODI to assess whether this constitutes a safety defect requiring recall under 49 USC 30118, and whether Rivian's continued sale of LFP vehicles after these filings without disclosing the 20% SOC limitation warrants investigation. BBB Auto Line Case XXX active. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11743765

Incident

Jun 6, 2026

Driver was making a left hand turn and as the turn was initiated the driver had no control of the vehicle. The vehicle system took over driving, causing substantial damage to the vehicle. Weeks leading up to the incident, the display and certain systems were not responding or provided errors. Following a reset each time, the vehicle would be operational.

NHTSA ID

11742583

Incident

Jun 7, 2026

When backing into a parking spot on two separate occasions the drivers door popped open while the vehicle was in motion and the doors were locked after my knee brushed against the button to open the door while the car was in motion.

NHTSA ID

11738519

Incident

May 17, 2026

Summary of the problem: The rear liftgate on my Rivian failed to detect an obstruction while closing and continued to close despite contact with a person. What happened: While the rear liftgate was automatically closing, I was unaware it was coming down and walked into it. The liftgate made contact with my upper body/face and did not stop or reverse as expected. Instead, it continued closing and forced me to the ground. Safety issue: The liftgate’s safety sensor failed to detect a human obstruction, creating a serious risk of injury. This is especially dangerous for children or shorter individuals who may be struck in the head or face. Injuries: I sustained bruising to my face and was knocked to the ground as a result of the liftgate continuing to close after impact. Why this is dangerous: A properly functioning power liftgate should stop and reverse when it encounters resistance. This system failed entirely, posing a significant safety hazard. There were no warnings or components that alerted before or after it failed to sense.

NHTSA ID

11726259

Incident

Mar 21, 2026

Rivian is initiating a customer satisfaction campaign for some model year 2025-2026 R1T and R1S vehicles that may be susceptible to windshield washer fluid leaking from the front fascia camera washer nozzle. The customer may notice washer fluid leaking and/or repeated low washer fluid warnings. Rivian will install a check valve in the hose that supplies the front fascia camera washer nozzle. Rivian is launching this campaign for customer satisfaction and to ensure the quality of Rivian vehicles.

Rivian is launching a technical service bulletin for some model year 2022-2026 R1T and R1S vehicles that might have an audible rattle originating from the B-pillar area when driving on rough road surfaces. Upon customer complaint, Rivian will apply anti-rattle tape near both 1st row seat belt retractors to prevent rattling.

Rivian is launching a technical service bulletin for some model year 2022-2026 R1T and R1S vehicles that may be prone to noise and/or vibration from the door areas, particularly buzzing and rattling sounds. This results in a perceived quality issue. Upon customer complaint of noise from any door trim panel, Rivian will modify several door trim panel components to alleviate the condition.

Rivian is launching a technical service bulletin for some model year 2025-2026 R1T and R1S vehicles that were manufactured with exterior door handles that, under some conditions, could squeak when the handles present or retract. The ability to open the door and enter or exit the vehicle is not affected. Upon customer complaint of a squeaking exterior door handle, Rivian will upgrade a pin inside all 4 exterior door handles.

Rivian is launching a Rivian Service Bulletin for some model year 2025-2026 R1T and R1S vehicles. These vehicles may have been built with a visible gap at the front of the wireless charging mat, resulting in a perceived quality issue. Upon customer complaint of a gap at the front of the wireless charging mat, Rivian will modify or replace components as necessary.

Text message to encourage owners to update to latest software.