RoadVitals

2003 Rolls-Royce Phantom

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 1, 2010
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2003 Rolls-Royce Phantom. 1 safety recall has been issued covering this model year; and 23 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Oct 1, 2010
2,552 units potentially affected
The defect: ROLLS-ROYCE IS RECALLING CERTAIN MODEL YEAR 2003-2010 PHANTOM, MODEL YEAR 2007-2010 PHANTOM DROPHEAD COUPE, AND MODEL YEAR 2008-2010 PHANTOM COUPE VEHICLES. A CHECK VALVE OF THE BRAKE VACUUM PUMP MAY LEAK A SMALL AMOUNT OF LUBRICATING OIL. OVER TIME THIS COULD RESULT IN CONTAMINATION OF THE BRAKE BOOSTER.
The risk: POWER ASSIST BRAKING PERFORMANCE COULD BE ADVERSELY AFFECTED. IN EXTREME CASES THERE COULD BE A COMPLETE LOSS OF POWER ASSIST BRAKING. AN UNEXPECTED REDUCTION OR LOSS IN POWER BRAKING ASSIST MAY INCREASE THE RISK OF A CRASH.
The remedy: ROLLS-ROYCE WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 19, 2010. OWNERS MAY CONTACT ROLLS-ROYCE AT 1-877-877-3735.
ROLLS-ROYCE MOTORS, INC.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

RR65562989

ENGINE AND ENGINE COOLING

Complaints of deposits, crystalisation or emulsification in the coolant expansion tanks.

RR64605110

EQUIPMENT

The vehicle has been brought to the workshop with a complaint relating to the SoE function.

RR65547515

ENGINE AND ENGINE COOLING

Engine MIL light is illuminated and fault 12BF08 Lambda probe, from meager to fat slow reaction.

RR65558203

EQUIPMENT:ELECTRICAL

Customer complains the CID monitor does not extend or retract correctly, for example stuck in the lowered position or doesn?t raise fully.

RR65499571

SERVICE BRAKES, HYDRAULIC

Front brakes squeaking with low brake pressure during low speed maneuvering or parking, at ambient temperatures of +5 to -5?C (41 - 23?F). If the brakes are cold, when the driver brakes for the ?rst time after the start of the journey or when driving for a longer period of time with no brake applications. This may affect vehicles where the brake pads/disc have covered more than 14,000 km (8,500 miles).

RR65537732

ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION; EQUIPMENT

The engine oil level has not been determined for a long time. Please measure engine oil level. The check control message (ID 961) can occur on a new vehicle even with very low usage or relatively low operating hours.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Rolls-Royce Phantom by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000
2023010
2022010
2021020
2020010
2019020
2018010
2017000
2016010
2015010
2014100
2013010
2012000
2011000
2010010
2009110
2008010
2007000
2006020
2005010
2004110
2003Viewing010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.