RoadVitals

1997 Safari Coach Serengeti

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Apr 23, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Sep 6, 2007
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 1997 Safari Coach Serengeti, most frequently naming the other / unspecified category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
07V423000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Sep 6, 2007
3,463 units potentially affected
The defect: ON CERTAIN MOTOR HOMES, FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION, THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: MONACO WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR MONACO AT 1-877-466-6226.
MONACO COACH CORPORATIONView on NHTSA.gov
03V166000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

May 8, 2003
The defect: ON CERTAIN MOTORHOMES, FIFTH WHEELS AND TRAVEL TRAILERS EQUIPPED WITH NORCOLD REFRIGERATOR COOLING UNITS MODEL NUMBERS 1200LR AND 1200RIM, THESE REFRIGERATORS CAN EXPERIENCE LOW CYCLE FATIGUE FAILURE WHICH CAN LEAD TO THE LIQUID SOLUTION SLOWLY LEAKING FROM THE SEALED, PRESSURIZED COOLING UNIT THROUGH A SMALL CRACK.
The risk: IF A LEAK OCCURS AND THE UNIT IS CONTINUALLY OPERATED, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
The remedy: NORCOLD WILL NOTIFY ITS CUSTOMERS AND PROVIDE A REPLACEMENT COOLING UNIT FREE OF CHARGE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT NORCOLD SERVICE CENTER AT 1-800-667-3005 OR MONACO AT 574-862-7211.
MONACO COACH CORP.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Apr 23, 2008

TL*THE CONTACT OWNS A DOMETIC REFRIGERATOR, MODEL RM7732 (NA). THE CONTACT STATED THAT THE BOILER TUBE CRACKED. THE DEALER REPLACED THE COMPONENT WITH ANOTHER RM7732 COOLING SYSTEM AT THE COST OF $1,111.80. ON JUNE 6, 2007, SHE RECEIVED A DOMETIC RECALL NOTICE FOR THE EQUIPMENT:RECREATIONAL VEHICLE; HOWEVER, HER REFRIGERATOR MODEL NUMBER WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER STATED THAT SINCE THE MODEL WAS NOT INCLUDED, THEY WOULD NOT REIMBURSE HER FOR THE REPAIR COST. UPDATED 05/19/08 *BF

NHTSA ID
10225478
Incident
Jun 6, 2007
Other / unspecified
Filed Apr 10, 2008

RECIEVED A RECALL NOTICE NHTSA RECALL #07V423000 WHENT TO LOOK TO SEE IF OUR EQUIPMENT WAS PART OF THE RECALL AND IT ISN'T. BUT IT HAS THE EXACT PROBLEM DESCRIBEDE IN THE NOTICE. DOMETIC FRIDGE RM 7732 SER. 6460011. *TR

NHTSA ID
10224160
Incident
Apr 1, 2008
Mileage
80,906 mi

Compare model years

Complaint and recall counts across every year of this model

Safari Coach Serengeti by model year
YearComplaintsRecallsInvestigationsIssue Index
2001040—
2000030—
1999030—
1998030—
1997Viewing220—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.