PASSENGER SIDE MIRROR GLASS FELL OFF WHILE STOPPED AT A RED LIGHT. FELL TO THE GROUND AND SHATTERED.
- NHTSA ID
- 10971995
- Incident
- Apr 11, 2017
- Mileage
- 99,180 mi
Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2008 Saturn Astra submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
PASSENGER SIDE MIRROR GLASS FELL OFF WHILE STOPPED AT A RED LIGHT. FELL TO THE GROUND AND SHATTERED.
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SATURN ASTRA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS). THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE CONTACT WAITED FOR MONTHS AND WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER. IN ADDITION, THERE WAS PREMATURE DETERIORATION ON THE INTERNAL WIRING ASSOCIATED WITH THE REAR PASSENGER SIDE DOOR. THE WIRES FRACTURED AND PREVENTED THE REAR WINDOWS FROM STAYING UP OR DOWN WITHOUT WARNING. THE CONTACT HAD TO MAKE ADJUSTMENTS TO ENSURE THAT THE REAR WINDOWS REMAINED UP. THE DEALER WAS NOTIFIED OF THE ELECTRICAL FAILURE WITH THE WIRES AND INDICATED THAT IT WAS NOT A SAFETY CONCERN. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE DRIVER WAS ENTERING THE VEHICLE AND WHEN THE DRIVER'S SIDE DOOR WAS SHUT, THE PASSENGER SIDE SIDE MIRROR GLASS FELL OFF AND SHATTERED. THIS LEFT A BLACK PIECE OF METAL WHERE THE MIRROR SHOULD HAVE BEEN. BECAUSE THE GLASS FELL OFF SO EASILY, THIS COULD HAVE EASILY HAPPENED WHILE ON THE ROAD FROM A GUST OF WIND OR A BUMP. IF THE GLASS HAD FALLEN OFF WHILE DRIVING AND WAS NOT NOTICED, IT COULD HAVE CAUSED AN ACCIDENT IF ONE WAS NEEDING TO USE THE MIRROR FOR PASSING OR MERGING.
THE GLASS ON THE EXTERIOR DOOR MOUNTED MIRRORS CAN FALL OUT MAKING A SAFETY ISSUE. SPOKE TO OTHERS WHO OWN SAME VEHICLE AND DOZENS OTHERS HAVE REPORTED THE SAME ISSUE. *TR
MIRROR PORTION OF SIDE VIEW MIRRORS FELL OFF CAR. ADHESIVE HOLDING ON MIRROR SURFACE DETERIORATED COMPLETELY. *TR
LAST SPRING I WAS DRIVING DOWN THE STREET, AND NOTICED THAT MY PASSENGER SIDE MIRROR GLASS WAS MISSING. THE GLASS LOST THE ADHESION TO THE PLASTIC BACKING. EVEN WITH MANY REPORTS IN ONLINE FORUMS, AND WITH HUNDREDS OF SALES OF MIRRORS ON EBAY, BOTH ONSTAR AND THE DEALERSHIP STATED THERE WERE NO SERVICE BULLETINS OR RECALLS RELATED TO THE ISSUE. AS IF MIRRORS FAILING IS NORMAL WEAR AND TEAR. INSTEAD OF PAYING OVER $70 ON A NEW MIRROR PLUS INSTALLATION, I FOUND A USED ONE ON EBAY AND REPLACED IT MYSELF. THIS PAST MAY, THE DRIVER'S SIDE MIRROR FELL OUT, BUT THANKFULLY I NOTICED IT BEFORE IT FELL TO THE GROUND AND WAS ABLE TO ROLL DOWN MY WINDOW TO GET IT BEFORE IT DID. AGAIN, ONSTAR AND THE DEALERSHIP SAID IT IS NOT A WIDE SPREAD ISSUE REPORTED. THE DEALERSHIP PROVIDED ME WITH SOME DOUBLE SIDED TAPE TO PUT THE GLASS BACK ON. THIS PAST SATURDAY (JULY 12TH, 2014), THE REPLACEMENT MIRROR GLASS STARTED SHAKING, AND AFTER STOPPING TO GET IT BEFORE IT FELL OUT, NOTICED IT WAS HANGING ON BY A VERY SMALL AMOUNT OF ADHESIVE IN ONE CORNER. I AGAIN OBTAINED DOUBLE SIDED TAPE TO REINSTALL THE GLASS. I AGAIN REPORTED IT TO GM VIA ONSTAR AND THE GM CUSTOMER CARE CENTER. SIDE VIEW MIRRORS ARE IMPORTANT SAFETY ITEMS ON VEHICLES, WITHOUT THEM PEOPLE MAY NOT BE ABLE TO SEE AROUND THEIR VEHICLES WHEN CHANGING LANES, OR BACKING OUT OF A PARKING SPOT... WHICH COULD CAUSE SERIOUS INJURY OR DEATH IF ANOTHER VEHICLE OR PERSON IS IN THE WAY AND NOT SEEN DUE TO A FAILED MIRROR. *TR
WHEN YOU HAVE WINDSHIELD WIPERS, DEFROSTER AND HEAD LIGHTS THE ELECTRICAL SYSTEM WILL REST ITSELF WHILE DRIVING. *TR
TL* THE CONTACT OWNS A 2008 SATURN ASTRA. THE CONTACT WAS DRIVING 60 MPH WHEN BOTH THE DRIVER AND PASSENGER SIDE MIRRORS DETACHED FROM THE VEHICLE SUDDENLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT EACH MIRROR WOULD HAVE TO BE REINSTALLED. THERE WERE NO RECALLS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .