RoadVitals

2009 Saturn Aura

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
390
Latest Jun 18, 2026
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Jul 21, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
14
10 injuries, 1 deaths reported

Overview

Our database contains 390 NHTSA owner-reported complaints for the 2009 Saturn Aura, most frequently naming the steering, driver assistance and powertrain (other) categories. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 1,015 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

STEERING

Jul 21, 2014
7,304 units potentially affected
The defect: Dorman Products, Inc. (Dorman) is recalling certain replacement intermediate steering shafts sold under the Dorman, OE Solutions, and Solutions brand names, part numbers 425-167, 2425167, and 7-3074, for installation on 2004-2012 Chevrolet Malibu, 2005-2010 Pontiac G6, and 2007-2009 Saturn Aura vehicles. The affected steering shafts may have a yoke that inadequately supports the u-joint bearing resulting in a premature failure.
The risk: A joint bearing that fails prematurely may cause separation of the u-joint resulting in a complete loss of steering control, increasing the risk of a crash.
The remedy: Dorman will notify owners, and dealers will refund the purchase price or replace the steering shafts, free of charge. The recall began in September 2014. Owners may contact Dorman customer service at 1-800-523-2492.
Dorman Products, Inc.View on NHTSA.gov

ELECTRICAL SYSTEM:WIRING; ELECTRONIC STABILITY CONTROL (ESC); EXTERIOR LIGHTING:BRAKE LIGHTS; EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH; VEHICLE SPEED CONTROL:CRUISE CONTROL

May 14, 2014
2,440,524 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2004-2012 Chevrolet Malibu vehicles manufactured May 16, 2003, through October 11, 2012, 2004-2007 Malibu Maxx vehicles manufactured June 25, 2003, through April 5, 2007, 2005-2010 Pontiac G6 vehicles manufactured May 26, 2004, through January 4, 2010, and 2007-2010 Saturn Aura vehicles manufactured April 24, 2006, through May 26, 2009. In the affected vehicles, increased resistance in the Body Control Module (BCM) connection may result in voltage fluctuations in the Brake Apply Sensor (BAS) circuit. These fluctuations can cause one or more of these conditions: the brake lights to illuminate without the brake pedal being pushed; the brake lights to not illuminate when the pedal is pushed; difficulty disengaging the cruise control; moving the gear shifter out of the 'PARK' position without pushing the brake; and disablement of crash avoidance features such as traction control, electronic stability control, and panic braking assist features.
The risk: Any of the above failure conditions increases the risk of a crash.
The remedy: GM will notify owners, and dealers will attach the wiring harness to the BCM with a spacer, apply dielectric lubricant to both the BCM and harness connector and the BAS and harness connector, and will relearn the brake pedal home position, free of charge. The manufacturer distributed an Interim letter to customers on July 14, 2014. The recall began on August 18, 2014. Owners may contact General Motors customer service at 1-800-222-1020 (Chevrolet), 1-800-762-2737 (Pontiac), 1-800-553-6000 (Saturn). GM's number for this recall is 13036.
General Motors LLCManufacturer number 13036View on NHTSA.gov

STEERING:ELECTRIC POWER ASSIST SYSTEM

Mar 31, 2014
1,373,177 units potentially affected
The defect: General Motors LLC (GM) is recalling certain model year 2004-2006 and 2008-2009 Chevrolet Malibu, 2004-2006 Malibu Maxx, 2009-2010 HHR (non-turbo), 2010 Cobalt, 2008-2009 Saturn Aura and 2004-2007 Ion, and 2005-2009 Pontiac G6. In the affected vehicles, there may be a sudden loss of electric power steering (EPS) assist that could occur at any time while driving.
The risk: If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
The remedy: GM will notify owners, and dealers will perform one of four bulletins. Parts are not currently available. GM expects to send an interim notification around May 28, 2014. When parts are available, owners will be mailed a second letter to come in to have the applicable bulletin applied. Bulletin 14115 covers model year 2004-2007 Saturn Ion, 2009-2010 Chevrolet HHR and 2010 Chevrolet Cobalts. Dealers will replace the EPS motor. Bulletin 14116 covers model year 2004-2006 Chevrolet Malibu and Malibu Maxx, 2005-2006 Pontiac G6 and 2008-2009 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from March 1, 2008, through June 27, 2008. Dealers will replace the torque sensor assembly. Bulletin 14117 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from February 1, 2008, through February 28, 2008. Dealers will replace the torque sensor assembly and EPS motor controller unit. Bulletin 14118 covers model year 2008 Chevrolet Malibu, Pontiac G6 and Saturn Aura built from October 1, 2007, through January 31, 2008. Dealers will replace the EPS motor controller unit. The recall began on July 17, 2014. Owners may contact Chevrolet at 1-800-630-2438, Saturn at 1-800-553-6000, and Pontiac at 1-800-620-7668. GM's number for this recall is N140115. Note: GM bulletin number 14119 will be implemented for model year 2006-2008 and early production of 2009 Chevrolet HHR (non-turbo) and model year 2003 Saturn ION to provide EPS Motor replacement for the life of the vehicle.
General Motors LLCManufacturer number N140115View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

AQ10001ClosedAudit Query

Fleet Vehicle Recall Completion Audit

Opened Nov 18, 2010
Closed Dec 28, 2015

On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.

UNKNOWN OR OTHER

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Jun 18, 2026

Power steering quit working majority of the time but will randomly start working again but won't work for long.

NHTSA ID
11745091
Incident
Feb 10, 2026
Steering
Filed Mar 16, 2026

My steering wheel started to randomly shake while I was driving this car through a car wash that I go through monthly. all of a sudden my wheel locked up and flashing warning signals appeared on my dashboard “SERVICE ESC” making me at a loss of electric power steering assist. I never got in an accident or anything. It just happened while I was driving through a car wash.. I know my vehicle should be involved in the loss of electric power steering assist as it has had every symptom and have had multiple 3rd party mechanics tell me the same thing that this is under a recall, but when I check I do not see this recall for my VIN. I was very concerned for my well being and am confused why this is not covered as I had a special coverage for this under my VIN : [XXX] . 2009 Saturn aura XE SEDAN. It is a consistent message I get on my vehicle when I start and am unfortunately not able to drive it because I do not want to put others at risk. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11724705
Incident
Feb 28, 2026
Steering
Filed Jan 20, 2026

The contact owns a 2009 Saturn Aura. The contact stated that while driving at various speeds, the vehicle intermittently lost power steering functionality. The message "EPS Failure" was displayed. The dealer was contacted and confirmed that the VIN was not included in NHTSA Campaign Number: 14E044000 (Steering); however, the contact related the failure to the recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 64,194.

NHTSA ID
11712149
Incident
Jan 17, 2026
Mileage
64,194 mi
Steering
Filed Jan 14, 2026

The contact owns a 2009 Saturn Aura. The contact stated that while driving at various speeds and making left or right turns on several occasions, the vehicle lost power steering functionality. The contact stated that the steering wheel became firm and required added effort to turn the steering wheel while driving. The contact stated that simultaneously, the EPS warning light was illuminated. The vehicle was turned off and restarted each time, but the failure reoccurred a short time later. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 150,000.

NHTSA ID
11710982
Incident
Jan 7, 2026
Mileage
150,000 mi
BrakesDriver assistanceSteering
Filed Oct 28, 2025

I was driving and all of a sudden I lost power steering and I had to get over pull over and I was freaking out I could have crashed my dash was saying service ecs

NHTSA ID
11696223
Incident
Oct 13, 2025
ElectricalInterior & seatsSteering
Filed Sep 9, 2025

The car turned off while driving on the highway. The car just recently within the last year or so started giving us electrical problems. The mechanic on August 14, 2025. Replaced the alternator, the second within 3 years. The battery replaced twice within 3 years, as well. Internal dashboard light flickers. The car fails to start several times a month. The driver & passenger seats is not stable, it shifts or moves. The battery's pos and neg poles are extremely hot. Steering wheel stiffened up hard to maneuver. The above problems are ongoing throughout the years. My wife hears a popping sound coming from under the hood.

NHTSA ID
11686169
Incident
Sep 9, 2025
Steering
Filed May 29, 2025

The contact owns a 2009 Saturn Aura. The contact stated that while driving at speeds of 20 MPH or slower, the power steering function failed to operate as intended. The contact stated that the loss of power steering warning light was illuminated. The contact pulled over to the side of the road and turned off and then restarted the vehicle to regain power steering functionality. The contact found information on NHTSA Campaign Number: 14V153000 (Steering). The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 130,000.

NHTSA ID
11663626
Incident
Mar 29, 2025
Mileage
130,000 mi
Powertrain (other)Steering
Filed May 27, 2025

The contact owns a 2009 Saturn Aura. The contact stated that while coming to a stoplight, the transmission failed to shift properly, and the vehicle jerked. There was no warning light illuminated. The contact stated that while driving at an undisclosed speed, the steering wheel seized with the power steering warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 124,000.

NHTSA ID
11663160
Incident
May 27, 2025
Mileage
124,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

13598

New Vehicle Monitoring Programs Section in IVH

PIC5650M

This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Technician may find Diagnostic Trouble Codes B3055, B3060, B3935, C0750, C0755, C0760, C0765, and/or C0775.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

PIT5074R

This Preliminary Information communication provides information to the technician about the use of J-35616-64B and Mini 50 terminal test probe, replacement terminals, and terminated leads.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Saturn Aura by model year
YearComplaintsRecallsInvestigationsIssue Index
2010220
2009Viewing3905154.7
20084325154.1
20076074252.9
2005500
2000300

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.