Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
27
Latest Jan 11, 2006
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 227 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
18
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
11
What this page shows
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 1997 Saturn Sl submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 27 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming interior
The 25 most recent of 27, in the owner's own words
IGNITION SWITCH FAILED TO START CAR. AFTER A FEW TRIES, THE CAR FINALLY STARTED ONLY TO HAVE MOUNDS OF SMOKE ROLLING OUT FROM UNDER THE DASH. AFTER TURNING THE VEHICLE OFF, THE SWITCH WORKED INTERMITTENTLY. WE REMOVED DASH COVERS AND IGNITION CYLINDER LOCK, AND LOWERED THE STEERING WHEEL TO FIND THAT THE WIRING HARNESS LEADING TO THE IGNITION SWITCH HAD WHAT WAS A BLACK WIRE THAT WAS MELTED BARE FOR A COUPLE INCHES, AND DISFIGURED THE ENTIRE WIRE, AND MELTED THE INSULATION TO OTHER WIRES WITHIN THE HARNESS. JUDGING BY THE DAMAGE OF DONE TO THE WIRE, IT APPEARS THAT THE MOST HEAT WAS IN AN AREA WHERE THE WIRE WAS CLOSEST TO THE STEERING COLUMN, LEADING ONE TO BELIEVE THAT IT WORE THROUGH AND GROUNDED ITSELF TO THE STEERING COLUMN, WHICH LED TO THE OVERHEATING OF THE WIRE AND SUBSEQUENT SMOKE/FIRE. *JB
NHTSA ID
10147402
Incident
Jan 9, 2006
Interior & seats
Filed Apr 25, 2005
Fire reported
1997 SATURN SL2. STARTED ENGINE, IT RAN A FEW SECONDS, THEN STOPPED WITH ELECTRICAL SMELLING SMOKE FLOWING FROM UNDER DASHBOARD INTO CAR. AFTER IT STOPPED, IT COULD STILL BE CRANKED OVER BUT WOULD NOT FIRE AND RUN. WE GOT OUT OF THE CAR AND PUSHED IT INTO OUR GARAGE, WHERE IT STILL SITS.*AK
NHTSA ID
10118425
Incident
Dec 2, 2004
Mileage
77,000 mi
ElectricalInterior & seats
Filed Mar 29, 2005
Fire reported
NO PRIOR INDICATION OF A FAULT. ON MARCH 26, 2005 MY WIFE WENT TO START THE CAR AND NOT ONLY WOULD IT NOT START, BUT SMOKE STARTED COMING UP FROM THE DASHBOARD. UPON HAVING IT TOWED TO A SATURN DEALER, WE WERE TOLD THAT THE IGINITION SWITCH HAD FAILED AND HAD BURNT OUT THE WIRING HARNESS. THIS CAR HAS 48849 MILES ON IT. THIS JUST DOES NOT MAKE ANY REASON, AS SHOULD IGINITION SWAICHES GO BAD ON A LOW MILEAGE CAR AND CAUSE SO MUCH ADDITIONAL DAMAGE?
NHTSA ID
10116044
Incident
Mar 26, 2005
Mileage
48,849 mi
Interior & seats
Filed Apr 1, 2004
WHEN STARTING THE VEHICLE SMOKE WAS COMING FROM UNDERNEATH THE DASHBOARD. DEALER STATED WIRING HARNESS MELTED. AS A RESULT, THE VEHICLE BECAME INOPERATIVE. *AK
NHTSA ID
10065427
Incident
Mar 28, 2004
Mileage
64,443 mi
Interior & seats
Filed Feb 10, 2004
Fire reported
WE EXPERIENCED A DASHBOARD FIRE IN OUR 1997 SATURN SL1 IN THE FALL OF 2003. MY WIFE TURNED THE KEY, STARTED THE CAR, SHIFTED TO REVERSE, AND BEGAN BACKING UP WHEN THE ENGINE QUIT, THE CAR JOLTED TO A STOP, AND THE INTERIOR IMMEDIATELY FILLED WITH ACRID SMOKE. THE KNOXVILLE SATURN DEALER REPLACED THE IGNITION SWITCH AND WIRING--NOT CHEAP. THIS IS OBVIOUSLY A SAFETY-RELATED EVENT.*AK
NHTSA ID
10056916
Incident
Oct 16, 2003
Mileage
54,000 mi
Interior & seats
Filed Feb 26, 2003
I WOULD LIKE TO REPORT A SAFETY ISSUE RELATED TO MY VEHICLE. EARLIER THIS WEEK I PURCHASED A USED SATURN FROM A DEALERSHIP IN FULL WORKING CONDITION. WHEN I CAME HOME TO SHOW THE REST OF MY FAMILY THE VEHICLE, WE ALL WENT FOR A RIDE. MY BROTHER IN THE FRONT PASSENGER SEAT, AND MY MOTHER IN THE BACK SEAT. AFTER ARRIVING BACK TO MY HOUSE MY BROTHER AND I EXITED THE VEHICLE, WHILE MY MOTHER STRUGGLED UNSUCCESSFULLY TO EXIT THE VEHICLE. EVERY TIME SHE PULLED THE DOOR HANDLE TO OPEN THE DOOR, THE LOCK BUTTON DIRECTLY ABOVE THE HANDLE WOULD CATCH AND REMAINED LOCKED. MY BROTHER AND I WERE NOT ABLE TO OPEN THE VEHICLE DOORS FROM THE OUTSIDE EITHER UNTIL ABOUT 10 MINUTES LATER AFTER NUMEROUS UNSUCCESSFUL ATTEMPTS. THIS FRIGHTENED OUR FAMILY QUITE A BIT AND POSES A POTENTIALLY LETHAL SITUATION IN THE EVENT OF AN ACCIDENT. WE ARE CONCERNED FOR PASSENGERS THAT WILL NOT BE ABLE TO EXIT THE VEHICLE DURING AN EMERGENCY. WE HAVE TAKEN THE VEHICLE TO SATURN FOR INSPECTION, AND THEY WILL NOT EVEN LOOK INTO THE ISSUE UNLESS I AGREE TO PAY $85/DOOR TO HAVE THEM TAKE APART THE DOOR TO APPROACH THE PROBLEM. I FEEL THIS IS UNFAIR AND AN IRRESPONSIBLE ATTEMPT ON THEIR PART TO RESOLVE THIS POTENTIALLY DANGEROUS ISSUE. THANK YOU FOR YOUR CONCERN AND LET ME KNOW IF YOU CAN BE OF ANY ASSISTANCE IN THIS MATTER. *JB
NHTSA ID
10008157
Incident
Feb 25, 2003
Mileage
61,335 mi
Interior & seats
Filed Oct 18, 2002
Crash reported
CONSUMER STATES WHEN VEHICLE WAS HIT FROM THE BACK THE DRIVER SIDE SEAT BACK RECLINED BACKWARD.DRIVER WAS UNABLE TO REACH BRAKE PEDAL,CAUSING VEHICLE TO SLAM INTO VEHICLE IN FRONT OF THEM.RESULTING IN BACK INJURIES. MR
NHTSA ID
8021152
Incident
Oct 18, 2002
Interior & seats
Filed Jul 30, 2002
Fire reported
WHEN STARTING VEHICLE CONSUMER NOTICED SMOKE COMING FROM UNDERNEATH THE DASH. VEHICLE WAS SHUT OFF, HAS NOT BEEN EXAMINED BY DEALER.*AK
NHTSA ID
8015057
Incident
Jul 29, 2002
Interior & seats
Filed Jul 18, 2002
Crash reported
SEATBACK FAILED, CAUSING DRIVER TO BE PUT IN THE RECLINEPOSITION/ UNABLE TO CONTROL CAR.*AK
NHTSA ID
764385
Incident
Jul 17, 2002
Interior & seats
Filed Jul 11, 2002
Fire reported
AT START UP HORN SOUNDED, THEN, SMOKE WAS COMING FROM UNDER THE DASH. CONSUMER SHUT OFF ENGINE, AND HAD VEHICLE TOWED TO DEALER. DEALER DETERMINED THAT WIRING HARNESS UNDER THE DASH NEEDED TO BE REPLACED.*AK
NHTSA ID
8013733
Incident
Jul 2, 2002
Interior & seats
Filed Dec 6, 2001
MANUAL SEAT TRACK WILL NOT LOCKING FOR SEVERAL MONTHS TAKE OFF AND BRAKING WOULD CAUSE IT TO LOCK IN PLACE. I WAS ADJUSTING IT THE OTHER DAY BEFORE DRIVING AND IT BROKE. NOW IT CANNOT BE ADJUSTED AT ALL.*AK
NHTSA ID
755352
Incident
Dec 4, 2001
Interior & seats
Filed Jul 11, 2001
THE SUBMARINE SEATING MAKES IT DIFFICULT TO PROPERLY INSTALL CAR SEATS. MANUALS DO NOT GIVE SUGGESTIONS OR NUMBER TO CONTACT TO HAVE SEAT INSTALLED PROPERLY. ALSO, FOR SMALLER ADULTS, THE REAR SEATS ARE DIPPED SO THAT THE SEAT BELTS DON'T GIVE A PROPER FIT.*AK
NHTSA ID
748272
Interior & seats
Filed Nov 24, 2000
Crash reported1 injury reported
I WAS INVOLVED IN A REAR-END COLLISION WHERE A SUV HIT ME WHILE I WAS STOPPED. THE FORCE OF THE IMPACT FORCED ME INTO THE CAR IN FRONT CAUSING MAJOR FRONT AND REAR DAMAGE TO MY CAR. THE DRIVER'S SEAT COLLAPSED DURING THE REAR IMPACT CAUSING ME TO BE THROWN TO THE BACK SEAT AND CAUSING ABDOMINAL AND BACK INJURIES. I WAS WEARING MY SEAT BELT AT THE TIME OF THE ACCIDENT. *AK
NHTSA ID
736809
Incident
Nov 9, 2000
Interior & seats
Filed Nov 3, 2000
Crash reported1 injury reported
CONSUMER WAS REARENDED AND WAS SMASHED IN BETWEEN TOW CARS. AT POINT OF IMPACT, DRIVER'S SEAT COLLAPSED BACKWARDS INTO BACK SEAT, CAUSING NECK INJURIES. VEHICLE WAS TOTALED. PLEASE PROVIDE FURTHER INFORMATION.*AK
NHTSA ID
874349
Incident
Oct 30, 2000
Interior & seats
Filed Feb 22, 2000
WHEN THE DRIVER'S SEAT IS ADJUSTED THE RIGHT SIDE DOES NOT LOCK. WHEN THE ACCELERATOR IS APPLIED THE SEAT WILL JERK . MANUFACTURER HAS BEEN NOTIFIED. *AK
NHTSA ID
857359
Incident
Feb 22, 2000
Interior & seatsSeat belts
Filed Feb 16, 2000
BOTH DRIVER AND PASSENGER SIDE FRONT SEATS AND SHOULDER BELTS DO NOT LOCK UP, AND ALLOW OCCUPANTS TO MOVE FORWARD EXCESSIVELY. BACK SEAT BELT WILL NOT RETRACT. MECHANIC HAS SEEN VEHICLE. *AK *ML
NHTSA ID
857060
Incident
Mar 1, 1997
AirbagsBrakesFuel system+1 more
Filed Jan 28, 2000
Crash reported1 injury reported
ABS BRAKES FAILED RESULTING IN MULTIPLE ACCIDENTS, NO DEPLOYMENT OF BOTH AIR BAGS DURING COLLISION, PASSENGER SEAT COLLAPSED DURING IMPACT INJURIES DUE TO FAILURES. YH
NHTSA ID
550684
Incident
Jan 16, 2000
Interior & seats
Filed Sep 8, 1999
THE BACK OF THE REAR SEAT COLLAPSED FORWARD AFTER A SUDDEN STOP.
NHTSA ID
609525
Incident
Nov 20, 1998
Interior & seats
Filed Sep 1, 1999
Crash reported
AT A DEAD STOP ANOTHER VEHICLE HIT FROM THE REAR, AND BOTH FRONT SEATBACKS COLLAPSED.CONTACTED DEALER AND MANUFACTURER. *AK
NHTSA ID
846357
Incident
Sep 15, 1997
Interior & seats
Filed Jun 3, 1999
Crash reported1 injury reported
SEAT BACK FAILED IN REAR END COLLISION PASSENGER SEAT RECLINED INTO REAR PASSENGER COMPARTMENT. *AK
NHTSA ID
707180
Incident
Oct 3, 1997
Interior & seats
Filed Feb 24, 1999
Crash reported2 injuries reported
WE WERE HIT STOPPED IN TRAFFIC AND REAR-ENDED BY SOMEONE GOING ABOUT 45 MPH. DURING THE ACCIDENT MY FRONT SEATS COLLAPSED AND BOTH MY FIANCE AND I SUFFERED FROM SORENESS AND NECK PAIN. EACH DAY WE ARE GETTING BETTER BUT I WAS CONCERNED ABOUT THE FACT THAT THE SEATS COLLAPSED.
NHTSA ID
703706
Incident
Feb 9, 1999
Interior & seats
Filed Dec 28, 1998
1 injury reported
TRUNK LATCH FAILED, CAUSING TRUNK TO UNEXPECTEDLY SLAM SHUT ON HEAD OF PERSON WHILE THAT PERSON WAS USING THE TRUNK.
NHTSA ID
781754
Interior & seats
Filed Oct 26, 1998
Crash reported1 injury reported
I WAS STRUCK IN THE REAR OF MY CAR WHICH CAUSED BOTH FRONT BUCKET SEATS TO SNAP TO A FULL RECLINE POSITION. AS A RESULT OF LAYING FLAT ON MY BACK I COULD NOT TAKE ANY EVASIVE ACTION. BOTH FRONT AIRBAGS DEPLOYED UPON IMPACT. I HAVE SUFFERED SEVERE BACK INJURIES.
NHTSA ID
700086
Incident
Sep 15, 1998
Interior & seats
Filed Oct 8, 1998
Crash reported1 injury reported
BOTH BUCKET SEATS WENT TO A FULL RECLINING POSITION WHEN VEHICLE WAS REAR ENDED.
NHTSA ID
781011
Incident
Sep 15, 1998
Interior & seats
Filed Aug 19, 1998
Crash reported1 injury reported
IN A REAR END COLLISION THE DRIVER'S SEATBACK BROKE, CAUSING THE SEAT TO FALL BACK AND RESULTING IN INJURIES. ALSO HAVING PROBLEMS WITH SEAT ADJUSTER. DEALER CANNOT DETERMINE PROBLEM. CAUSE UNKNOWN. PLEASE PROVIDE DETAILS. *AK
NHTSA ID
826954
Incident
Aug 1, 1997
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own