RoadVitals

2002 Saturn Sl

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
131
Latest Jul 4, 2023
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Apr 7, 2009
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
25
16 injuries, 0 deaths reported

Overview

Our database contains 131 NHTSA owner-reported complaints for the 2002 Saturn Sl, most frequently naming the electrical, engine and transmission categories. 1 safety recall has been issued covering this model year; and 244 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EXTERIOR LIGHTING

Apr 7, 2009
16,270 units potentially affected
The defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
The risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
The remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Airbags
Filed Jul 4, 2023
Crash reported1 injury reported

A car hit me it the front passenger side the hood of my car bent up the passenger side of my windshield cracked and my car went spinning not one air bag came out

NHTSA ID
11530331
Incident
Jul 3, 2023
ElectricalVisibility
Filed Sep 25, 2020

IGNITION REQUIRES KEY JIGGLE IN ORDER TO START. ELECTRICAL ISSUES SUCH AS CONSTANT SHORTS, MAJOR FAILURE IN SUPPORTING SYSTEMS.

NHTSA ID
11361173
Incident
Jul 1, 2020
Mileage
57,000 mi
ElectricalEnginePowertrain (other)
Filed Dec 19, 2018

I OWN A 2002 SATURN SL VEHICLE PURCHASED IN 7/2016. I'M HAVING PROBLEMS STARTING MY VEHICLE. BOTH STARTER AND BATTERY HAVE BOTH BEEN CHECKED OUT OK. ALL SPARK PLUGS WERE REPLACED ON 10/31/18. AFTER THESE REPAIRS, WHEN STARTED IT STILL MADE VERY NOISY SOUNDS COMING FROM THE ENGINE. NOW I CAN'T GET IT TO START AT ALL. I TRIED TO GET HELP ABOUT A RECALL RELATING TO MY VEHICLE'S STARTING PROBLEMS. I CONTACTED SATURN COMPANY 1(800)533-6000 AND GM RECALL CENTER 1(866)694-6546. NEITHER WERE WILLING TO HELP. I FOUND INFO ON THE KELLEY BLUE BOOK WEBSITE. I ENTERED MY VIN NUMBER AND FOLLOWING WAS DISPLAYED: NHTSA CAMPAIGN ID: 03V231; REPORT DATE: INFO UNAVAILABLE; VEHICLES AFFECTED: 239,993; CONSEQUENCE: INFO UNAVAILABLE; WHAT YOU SHOULD DO: DEALERS WILL (1) REPLACE THE IGNITION CONTROL MODULE, (2) REPLACE THE IGNITION CONTROL MODULE AND SPARK PLUGS, OR (3) REPLACE THE IGNITION CONTROL MODULE, SPARK PLUGS, AND UPDATE THE POWERTRAIN CONTROL MODULE. WHEN PARTS BECOME AVAILABLE, OWNERS WILL BE ADVISED TO CONTACT THEIR DEALERS FOR APPOINTMENTS TO HAVE THEIR VEHICLE REPAIRED. PARTS SHOULD BE AVAILABLE DURING SEPTEMBER 2003. SUMMARY: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.2L L4 (L61) ENGINES, A FAILURE OF THE IGNITION CONTROL MODULE MAY CAUSE DETERIORATION IN IDLE QUALITY, REDUCTION IN OVERALL ENGINE POWER, AND THE VEHICLE MAY BE HARD TO START. CONTINUED OPERATION OF THE VEHICLE AFTER SUCH AN IGNITION MODULE FAILURE WILL RESULT IN THE "SERVICE ENGINE SOON" LIGHT FLASHING, AND MAY LEAD TO SECONDARY FAILURES OF THE CATALYTIC CONVERTER, OXYGEN SENSOR, AND EXHAUST RESONATOR. FAILURE OF THE RESONATOR WILL CAUSE INCREASED EXHAUST NOISE. PROLONGED OPERATION OF THE VEHICLE FOLLOWING A RESONATOR FAILURE MAY LEAD TO A FIRE. **CAN YOU PLEASE HELP ME WITH FINDING OUT IF THIS RECALL EFFECTED MY VEHICLE?

NHTSA ID
11162608
Incident
Oct 15, 2018
Mileage
141,244 mi
Interior & seats
Filed Aug 31, 2018
Crash reported1 injury reported

THE VEHICLE WAS STOPPED, WAS INVOLVED IN A 3 CAR COLLISION. THE VEHICLE WAS HIT FROM BEHIND BY A 1985 CADILLAC FLEETWOOD TRAVELING AT AT LEAST A MODERATE RATE OF SPEED. THE VEHICLE WAS PUSHED INTO A 2002 AUDI (I BELIEVE IT WAS) SUV. DURING THE COLLISION THE DRIVERS SEAT BACK FAILED AND COLLAPSED INTO THE BACK SEAT. I BELIEVE IT WAS THE SEAT ADJUSTER THAT FAILED. THE DRIVER SUSTAINED A CONCUSSION DUE TO THE COLLISION AND THE SEAT FAILURE. THE VEHICLE WAS ON A STATE ROAD, AND WAS STATIONARY.

NHTSA ID
11123911
Incident
Aug 15, 2018
Mileage
252,000 mi
Engine
Filed May 21, 2018

RPMS GO UP TO 5 AND THEN DROP TO 0 - ENGINE STALLS AND WILL START BUT WILL CONTINUE AT HIGH RPMS AND KEEP STALLING. AS I WAS TRAVELING AT 50 MPH, THE RPMS WENT UP TO 5, AND THEN QUICKLY DROPPED TO 0. THE ENGINE STALLED AND I COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WOULD START BUT WHEN REACHING 35 MPH, WOULD DO SAME THING (HIGH RPMS AND THEN DROP AND STALL). I HAD TO KEEP SITTING AND RE STARTING TO GET THE REMAINDER OF 6 MILES TO MY HOME. GARAGE RAN DIAGNOSTIC AND FOUND NOTHING WRONG. THE CAR CONTINUES TO DO THIS AT LEAST 2 TIMES PER WEEK, CURRENTLY SITTING IN OUR GARAGE BECAUSE I AM AFRAID TO DRIVE IT AND GET STRANDED AGAIN. THIS OCCURS ON CITY STREETS AND HIGHWAYS.

NHTSA ID
11097012
Incident
May 8, 2018
Mileage
40,400 mi
Body & structure
Filed Feb 27, 2018

AFTER OPENING ANY DOOR, THE HANDLES STICK IN THE UPRIGHT POSITION, WON'T RELEASE AND THE DOOR MAY NOT BE PROPERLY SECURED.

NHTSA ID
11075178
Incident
Feb 14, 2018
Mileage
142,000 mi
Electrical
Filed Sep 15, 2017

IGNITION CYLINDER IS WORE OUT, WHEN PUTTING IN THE KEY, YOU HAVE TO JIGGLE THE KEY, SOMETIMES TAKES UP TO 10 MINUTES FOR THE KEY TO TURN AND START. SOMETIMES IT WORKS FINE. THIS IS AN OFF AND ON PROBLEM. THIS MONTH (SEPT 2017) IT HAS BEEN REAL BAD. I AM AFRAID TO GO ANYWHERE, FEARING I WILL BE STRANDED.

NHTSA ID
11023642
Incident
Sep 7, 2017
Mileage
988,000 mi
Airbags
Filed Jan 10, 2017
Crash reported1 injury reported

DRIVING ON HIGHWAY RT. 80, WHEN A CAR SWERVED INTO RIGHT LANE IN FRONT OF ME FROM ENTRANCE RAMP. I WAS TRAVELING AT APPROX. 45 MILES AN HOUR. AIRBAGS FAILED TO DEPLOY IN A FRONT END COLLISION, CAUSING LIFE ALTERING INJURY. LEFT TEMPORAL BRAIN DAMAGE, POST CONCUSSION SYNDROME AND EPILEPSY, ALSO OTHER INJURIES TO NECK, SHOULDER AND TO LOWER BACK. *TR

NHTSA ID
10944042
Incident
Oct 29, 2014
Mileage
34,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PIP5601C

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

General Communication

ELECTRICAL SYSTEM

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

18-NA-099

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

24-NA-098

ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

10-08-45-001H

ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

16-NA-383

ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Saturn Sl by model year
YearComplaintsRecallsInvestigationsIssue Index
2002Viewing1311046.2
20011113052.2
20001488053.0
19991782052.7
19981681046.1
19972273055.9
19962872054.2
19953553365.4
19942861457.9
19931752361.9
19921232363.1
1991291149.6

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.