2002 Kia Rio

THIS INVESTIGATION IDENTIFIED A TOTAL OF 82 REPORTS ALLEGING NON-DEPLOYMENT OF THE DUAL FRONT AIR BAGS.OF THE 82 REPORTS, ONLY ONE INCIDENT, THE FATAL CRASH THAT WAS THE BASIS FOR OPENING THE INVESTIGATION, HAS BEEN IDENTIFIED AS A MODERATE TO SEVERE CRASH IN WHICH THE AUTOMOTIVE RESTRAINT CONTROLLER ISSUED A COMMAND TO DEPLOY BUT THE AIR BAGS DID NOT DEPLOY.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ATTACHED SUMMARY REPORT

I HAVE HAD THE BERINGS REPLACED 2 TIMES IN THE PASSENGER SIDE TWO TIMES NOW AND ITS DOING IT AGAIN THE OTHER SIDE WAS DONE FIRST . THE CAR JUST STOPPED DEAD IN THE ROAD AND I COULD NOT GET IT TO MOVE BEFORE I GOT IT FIXED THE TIME BEFORE THIS . I DONT HAVE THE MONEY TO KEEP FIXING THIS SAME PROBLEM THE CAR HAS BEEN SITTING FOR MONTHS NOW . I GOT THE CAR TO FINALLY MOVE BACKWARDS SO I DROVE IT BACKWARDS TO THE SPOT ITS IN GOT IT FIXED . AND FOR THE THIRD TIME ITS HAPPENING AGAIN.

NHTSA ID

11233447

Incident

Apr 5, 2019

TL* THE CONTACT OWNED A 2002 KIA RIO. WHILE DRIVING 30 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END CRASH. THE FRONT DRIVER SIDE AIR BAG DEPLOYED AGGRESSIVELY AND METAL FRAGMENTS STRUCK THE CONTACT'S FACE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A HEAD LACERATION THAT REQUIRED STITCHES, A BROKEN NOSE, AND A HAND INJURY. MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED TO THE SALVAGE YARD AND DEEMED DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN. ...UPDATED 7/19/16*BF *JS

NHTSA ID

10883214

Incident

Apr 7, 2012

I JUST GOT MY CAR FIXED ON MON. 8/25/14. I TOOK IT IN BECAUSE IT WAS IDLING ROUGH. THE SHOP PUT IN NEW SPARK PLUGS AND WIRES. IT COST ME $180. I DROVE IT HOME. IT WAS SMOOTH. THEN I DROVE TO DOWNTOWN AKRON, ABOUT 15 MILES, TO A HIKE. WHEN I WAS ALMOST THERE, MY CAR JUST WENT DEAD WHILE I WAS DRIVING. I PULLED OVER AND PARKED OFF THE BUSY ROAD ONTO A PARKING LOT (PART OF/BY AKRON UNIVERSITY). THE CAR WAS DEAD. IT MADE A CLICKING NOISE WHEN I TRIED TO START IT. I CALLED AAA AND THEY DIDN'T KNOW WHAT WAS WRONG (IT HAD A BRAND NEW 6 YEAR BATTERY IN IT). THEY TOWED ME BACK TO THE SHOP THAT HAD WORKED ON IT EARLIER THAT DAY - 15 MILES. THE NEXT DAY, 8/26/14, THE SHOP TOLD ME THE TIMING BELT BROKE AND IT RUINED THE ENGINE. THEY SAID KIA'S HAVE AN INTERFERENCE MOTOR. WHEN THE BELT BREAKS, IT BREAKS OFF ALL THE PISTONS (SOMETHING LIKE THAT) AND RUINS THE MOTOR. IT CAN'T BE FIXED. I HAVE TO BUY A NEW MOTOR $2000 APPRX, OR A NEW CAR. I LIVE ALONE AND DON'T HAVE THE MONEY FOR EITHER. I WAS COUNTING ON THIS CAR TO LAST ME 2-3 MORE YEARS. A COUPLE OF DIFFERENT GARAGES TOLD ME IT LOOKED GOOD AND SHOULD LAST THAT LONG AT LEAST. I WAS GOING TO START SAVING FOR A NEW CAR. THIS IS VERY UNETHICAL OF KIA. THEY SHOULD NOT BE ALLOWED TO MAKE/SELL A CAR THAT HAS A MOTOR THAT SELF-DESTRUCTS. I'VE HAD OTHER CARS AND THE TIMING BELT BROKE, BUT IT DID NOT RUIN THE MOTOR. THEY JUST REPLACED THE TIMING BELT. THIS IS HORRIBLE! I HAD NO IDEA, NO WARNING! ALL THE SHOP I TOOK IT TO NEVER SAID A THING! KIA SHOULD NOT BE ALLOWED TO DO THIS. THEY SHOULD AT LEAST HAVE TO WARN YOU ABOUT IT! I HAVE A MANUAL AND I NEVER SAW ANYTHING ABOUT IT IN THERE. MY CHEVY MANUAL HAD THE MILES AND WHAT YOU NEED TO DO AT THOSE MILES. THE KIA BOOK DOES NOT. I HAD NO IDEA!! THIS SHOULD BE ILLEGAL! TOTAL RIP OFF! *TR

NHTSA ID

10628921

Incident

Aug 25, 2014

Mileage

100,000 mi

SLOWING TO TURN INTO GAS STATION, REAR AXLE BROKE DO TO EXCESSIVE RUST ROT. THE BODY ON THIS CAR HAD STATED TO RUST AT 8000 MILES, REAR FRAME HAS EXCESSIVE RUST ROT ALSO. NUMEROUS OTHER KIA RIO OWNERS ARE REPORTING THIS ISSUE THIS IS ALARMING I COULD HAVE SLAMMED INTO THE GAS PUMPS AS THE BRAKES LOCKED DO TO SEVERING A BRAKE LINE. *TR

NHTSA ID

10597220

Incident

Jun 5, 2014

Mileage

61,000 mi

TL* THE CONTACT OWNS A 2002 KIA RIO. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER'S SIDE SEAT BELTS WOULD NOT RETRACT. THE CONTACT INSPECTED THE SEAT BELTS AND DISCOVERED THAT PART OF THE SEAT BELT WAS DISINTEGRATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

NHTSA ID

10544190

Incident

Sep 11, 2013

Mileage

104,000 mi

TL* THE CONTACT OWNS A 2002 KIA RIO. THE CONTACT STATED THAT WHEN REFUELING THE VEHICLE, FUEL WOULD SPEW BACK OUT FROM THE FILLER NECK. IN ADDITION, THE CONTACT STATED THAT A STRONG GASOLINE FUEL ODOR WAS CONSTANTLY PRESENT WITHIN THE VEHICLE AFTER REFUELING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V179000 (FUEL SYSTEM, GASOLINE: DELIVERY) BUT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER THE RECALL PRIOR TO THE PURCHASE OF THE VEHICLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 107,000. UPDATED 03/16/12 *BF UPDATED 03/30/12

NHTSA ID

10445892

Incident

Jan 27, 2012

Mileage

106,000 mi

2002 KIA RIO. CONSUMER STATES TIMING BELT FAILED *TGW THE CONSUMER STATED THE TIMING BELT FAILED FOR A SECOND TIME AT 59,059 AND DESTROYED THE SECOND ENGINE. THE CONSUMER WAS INFORMED THE VEHICLE WOULD NOT BE COVERED UNDER WARRANTY, BECAUSE THE ORIGINAL TIMING BELT WAS NOT REPLACED AT THE PROPER MILEAGE. THE CONSUMER STATED THE ORIGINAL TIMING BELT WAS REPLACED AT 53,668 AND THE REPLACEMENT BELT FAILED AT 59,059 BEFORE THE RECOMMENDED 60,000. A KIA REPRESENTATIVE INFORMED THE CONSUMER THE WARRANTY ONLY EXTENDED TO THE ORIGINAL ENGINE, NOT THE REPLACEMENT ENGINE. *JB

NHTSA ID

10438436

Incident

Dec 1, 2011

Mileage

53,668 mi

TL* THE CONTACT OWNS A 2002 KIA RIO. THE CONTACT NOTICED THAT THE REAR SEAT BELT WAS FRACTURED. THE DEALER INFORMED THE CONTACT THAT IT WAS HER RESPONSIBILITY REPAIR THE VEHICLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 93,458 AND THE CURRENT MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE. UPDATED 09/01/2011 *LN

NHTSA ID

10413387

Incident

Jul 1, 2011

Mileage

93,458 mi

TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides information relating to some Kia models that may exhibit fogging, condensation, and/or moisture inside a headlamp assembly. Generally, a fogging condition is considered normal and can be eliminated by turning on the headlamps with the engine running for up to 30 minutes or during normal driving conditions. Headlamp assembly replacement WILL NOT be necessary in most cases.

PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.

TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.? It is critical for technicians to be aware that ALL such locking fasteners, regardless of type, are for ?one time use? only.

TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with stake collar, cotter pins, washers with locking tabs and other similar hardware, including threaded fasteners with pre-applied ?thread-locking adhesives.?

TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units that may be related to the use of aftermarket USB charging cables, including; * Electrical interference and limited or no functionality when attempting to play music, or when charging a device through the USB port * Excessive static or noise when listening to the audio source * Malfunctions and screen freeze of the head unit screen * Slow down of the system response while device is plugged in * Music will not play from iPhone 5 or 6 with Kia iPod cable and aftermarket adapter * No or limited functionality when trying to play music from an Apple device

TSB: AUTOMATIC TRANSMISSION FLUID APPLICATION GUIDE - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE CORRECT AUTOMATIC TRANSMISSION FLUIDS THAT ARE REQUIRED FOR EACH KIA MODEL. REFER TO THE SHOP MANUAL ON KGIS FOR THE SPECIFIC KIA MODEL, THEN REFERENCE THE AUTOMATIC TRANSAXLE SYSTEM/ REPAIR PROCEDURES/ INSPECTION AND ADJUSTMENT SECTION FOR THE CORRECT ATF CHECK/FILL PROCEDURES.