Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest Aug 14, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
3 injuries, 0 deaths reported
Overview
Our database contains 31 NHTSA owner-reported complaints for the 1997 Saturn Sw, most frequently naming the electrical, brakes and transmission categories. 7 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Monthly complaints peaked at 3 in Feb 1999. Most recent month: 1.View as table
Monthly owner complaints for the 1997 Saturn Sw
Month
Complaints filed
Cumulative
Apr 1997
1
1
Jun 1997
1
2
Aug 1997
1
3
Jan 1998
2
5
Aug 1998
1
6
Oct 1998
1
7
Feb 1999
3
10
Aug 1999
1
11
Oct 1999
2
13
Feb 2000
1
14
Apr 2000
1
15
May 2000
1
16
Aug 2000
1
17
Sep 2000
1
18
Dec 2000
1
19
Apr 2001
1
20
Aug 2002
1
21
Sep 2002
1
22
Apr 2003
1
23
Aug 2003
1
24
Sep 2004
1
25
Feb 2006
1
26
Oct 2007
1
27
Mar 2008
1
28
Jun 2015
1
29
Jul 2017
1
30
Aug 2018
1
31
What owners report
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
TL* THE CONTACT OWNED A 1997 SATURN SW. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT STATED THAT THE EMERGENCY BRAKE WAS APPLIED, BUT ALSO FAILED TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED, BUT THE CONTACT SUSTAINED BRUISES AND BUMPS. THE FRONT SEAT PASSENGER WAS INJURED AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ... *BF *TR
NHTSA ID
11119896
Incident
Jun 25, 2016
AirbagsElectrical
Filed Jul 27, 2017
THIS 1997 SATURN SW2 HAS GM'S IGNITION PROBLEM. THE AIR BAGS WERE BLOWN ONCE THIS FRIED THE WIRES BELOW THE STEARING AND NOW THEY SAY THIS IS NOT. AT THE TIME THE VEHICLE WAS IN MOTION, STREET, I JUST PUSHED IT OFF THE ROAD FOR THE 3RD TIME IN 2 WEEKS AND NOW I MAY LOOSE EVERYTHING I HAVE IN MY LIFE. I CAN NOT EVEN GET THE "FIX" FOR THE RECALLS UNLESS I PAY CLOSE TO $200. FOR INSTRUCTIONS TO DO IT MYSELF. I FIND THIS UNFAIR BEING THEY SHOULD HAVE DONE THIS ONCE THEY KNEW AND NOT WAITED FOR ATTORNEYS TO SAY "HOW MANY", COMPLAINTS = LAWSUIT. I GUESS I WILL HAVE TO JOIN IN IF NOTHING ELSE HAPPENS.
NHTSA ID
11010919
Incident
Jul 26, 2017
Mileage
139,000 mi
Electrical
Filed Jun 17, 2015
Fire reported
TL* THE CONTACT OWNS A 1997 SATURN SW. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, SMOKE STARTED TO EMIT FROM THE IGNITION AFTER THE KEY WAS INSERTED INTO THE IGNITION SWITCH. THE CONTACT IMMEDIATELY REMOVED THE KEY AND TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
NHTSA ID
10725806
Incident
Apr 21, 2010
Mileage
150,000 mi
ElectricalEngine
Filed Mar 4, 2008
THE ENGINE TURNS OFF DURING DRIVING OR COMING TO A STOP IF I LEAVE THE VEHICLE OVERNIGHT OR 4HRS LATER IT WILL START AND RUN FOR ABOUT A HOUR THEN IT TURNS OFF, HAD A DIAGNOSTIC COMPUTER CHECK AND THEY SAID THEY CAN NOT FIND THE PROBLEM. REPLACED THE IGNITION COILS, SPARK PLUGS, SPARK PLUG CABLES, GAS FILTER, CLEAN THROTTLE VALVE HOUSING. SPEED ODOMETER MAKES A RUBBING NOISE. *TR
NHTSA ID
10220011
Incident
Mar 20, 2006
Tires & wheels
Filed Oct 2, 2007
TL*THE CONTACT OWNS A 1997 SATURN SW2. THE VEHICLE HAS FIRESTONE FIREHAWK ATX TIRES. WHILE DRIVING 50 MPH, THE CONTACT STATED THAT THE VEHICLE BEGAN TO DRAG. SHE REMOVED HER FOOT FROM THE ACCELERATOR PEDAL AND ALLOWED THE VEHICLE TO DECELERATE. THE VEHICLE THEN BEGAN BUMPING AND JUMPING. THE VEHICLE WAS TAKEN TO A SERVICE STATION. THE CONTACT NOTICED THAT THE TREAD SEPARATED NEAR THE SIDEWALL FROM THE REAR DRIVER SIDE TIRE. APPROXIMATELY HALF OF THE TIRE WAS RIPPED. AAA ARRIVED AND CHANGED THE TIRE. FIRESTONE ADVISED HER TO TAKE THE TIRE TO A LOCAL STORE. A FIRESTONE AGENT INSPECTED THE FAILURE AND STATED THAT THE TIRES WERE TOO OLD. THE AGENT THEN OFFERED TO REPLACE ONLY THE FAILED TIRE INSTEAD OF ALL FOUR TIRES. THE CONTACT BELIEVED THAT THE TIRES SHOULD BE INCLUDED IN NHTSA CAMPAIGN ID NUMBER 01T006000. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 92,647 AND FAILURE MILEAGE WAS 92,000.
NHTSA ID
10204703
Incident
Sep 26, 2007
Mileage
92,000 mi
Transmission
Filed Feb 10, 2006
DT*: THE CONTACT STATED WHILE DRIVING 25 MPH SLOWING DOWN TO MAKE A LEFT TURN, A LOUD NOISE CAME FROM UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL INDEPENDENT REPAIR SHOP FOR INSPECTION. UPON INSPECTION, THE MECHANIC DETERMINED THE TRANSMISSION BLOWN FROM THE INSIDE OUT AND NEEDED TO BE REPLACED. THE DEALERSHIP WAS NOTIFIED, HOWEVER NO REPAIRS HAVE BEEN MADE.
NHTSA ID
10149963
Incident
Jan 27, 2006
Mileage
90,100 mi
Electrical
Filed Sep 28, 2004
WHILE DRIVING 40 MPH THE ENGINE FAILED WITHOUT WARNING. THE SERVICE DEALER STATES THE IGNITION COIL PACK HAD MALFUNCTIONED. *NM THE VEHICLE WAS BEING DRIVEN ON THE HIGHWAY WHEN THE INCIDENT OCCURRED. *SC
NHTSA ID
10075666
Incident
Apr 13, 2004
Mileage
55,445 mi
Electrical
Filed Aug 22, 2003
CONSUMER STATED DOOR BELL WAS ACTING AS IF THE LIGHTS WERE ON, AND THE KEY WAS IN THE IGNITION. SHE TOOK THE VEHICLE TO THE DEALER/MECHANIC, HE KEPT PRESSING ON THE BUTTON, AND GOT IT TO SHUT OFF. THEN HE REINSERTED THE KEY INTO THE IGNITION AND VEHICLE BEGAN TO SMOKE. AFTER MECHANIC EXAMINED THE VEHICLE FOR THE SMOKING, IT WAS FOUND TO BE A BURNING HARNESS WIRE. IT WOULD COST FROM $800.00 TO $1000.00 DOLLARS TO REPAIR IT. CONSUMER WAS TOLD THAT THIS WAS NOT COVERED UNDER WARRANTY, AND THAT SHE WOULD HAVE TO PAY FOR THE REPAIRS. SHE DID NOT THINK THIS WAS FAIR BECAUSE THE MECHANIC CAUSED THIS PROBLEM, IT HAPPENED WHEN HE WAS FIXING SOMETHING ELSE. SHE WANTED TO KNOW -WHY SHE HAD TO PAY WHEN IT WAS JUST A PART OF THE REPAIR FOR THE DOOR BELL/IGNITION FALSE ALARM? *AK
NHTSA ID
10034411
Incident
Aug 22, 2003
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
98-T-11B
ELECTRICAL SYSTEM; EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This service bulletin revision provides a repair procedure to Remove Debris from Evaporator Case, Disinfect evaporator or Apply Cooling coil coating and install blower motor control module to correct a customer concern of A/C Odor at start-up.
96-T-35D
ELECTRICAL SYSTEM; EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This service bulletin revision provides a repair procedure to Remove Debris from Evaporator Case, Disinfect evaporator or Apply Cooling coil coating and install blower motor control module to correct a customer concern of A/C Odor at start-up.
Recalls
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Vehicle Recalls
130089009
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
00T38
SEATS
SOME CUSTOMERS MAY COMMENT ABOUT ABNORMAL WEAR OR A CUT ON THE INBOARD EDGE OF THE DRIVER OR PASSENGER SEAT BACK COVER. *TT
98T07
SUSPENSION
EXPERIENCING A RATTLE OR CLICK NOISE FROM THE REAR OF VEHICLE WHEN TURNING AT SLOW SPEEDS AND/OR DRIVING OVER UNEVEN SURFACES. *YC
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.