RoadVitals

2005 Setra S417

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 4, 2010
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
8
Latest Mar 8, 2016
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2005 Setra S417, most frequently naming the suspension category. 8 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Suspension1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

8 campaigns cover this model year

View all 8

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
16V142000

SUSPENSION:FRONT:CONTROL ARM

Mar 8, 2016
7 units potentially affected
The defect: Setra of North America (Setra) is recalling certain model year 2005-2009 S417 coaches manufactured March 1, 2005, to February 28, 2009, that had service part lower control arm(s) installed. The hot crimping that connects the tube ends to the control arm joint housing shafts may crack, causing the tube to separate from the shaft.
The risk: Should the tube crack and separate from the shaft of the vehicle, loss of vehicle control is possible, increasing the risk of a crash.
The remedy: MCI, the sales agent for these vehicles, notified owners verbally, and dealers will replace the lower control arms, free of charge. The recall began on March 28, 2016. Owners may contact Setra customer service at 1-800-241-2947. Setra's number for this recall is 33.10U10124B.
Setra of North AmericaManufacturer number 33.10U10124BView on NHTSA.gov
11V220000

VISIBILITY:GLASS, SIDE/REAR

Apr 6, 2011
171 units potentially affected
The defect: SETRA IS RECALLING CERTAIN MODEL YEAR 2003-2010 S417 AND MODEL YEAR 2011 S417 TC MOTOR COACHES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS." THE PARTITION GLASS BEHIND THE DRIVER OF EACH AFFECTED BUS DOES NOT HAVE THE NECESSARY DOT MARKINGS AS SPECIFIED AND WAS NOT MARKED CORRECTLY.
The risk: COMPLIANCE TO FMVSS 205 IS REQUIRED FOR ANY AND ALL VEHICLES IN THE UNITED STATES TO ASSURE MINIMUM SAFETY REQUIREMENTS.
The remedy: DEALERS WILL REPLACE THE PARTITION GLASS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED BEGIN DURING MAY 2011. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.
SETRA OF NORTH AMERICAView on NHTSA.gov
09V044000

EQUIPMENT:OTHER:LABELS

Feb 4, 2009
490 units potentially affected
The defect: SETRA IS RECALLING 490 MY 1984-2001 S215, MY 1994-2002 S217 AND MY 2003-2009 S417 MOTOR COACHES EQUIPPED WITH EMERGENCY EXITS. THESE MOTOR COACHES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." WHEN A RELEASE MECHANISM IS NOT LOCATED WITHIN AN OCCUPANT SPACE OF AN ADJACENT SEAT, A LABEL MEETING THE REQUIREMENTS OF S5.5.2 THAT INDICATES THE LOCATION OF THE NEAREST RELEASE MECHANISM SHALL BE PLACED WITHIN THE OCCUPANT SPACE. EXAMPLE: "EMERGENCY EXIT INSTRUCTIONS LOCATED NEXT TO SEAT AHEAD" THESE LABELS ARE NOT INSTALLED IN THE MOTOR COACHES MENTIONED IN THE EXAMPLE ABOVE.
The risk: IN THE EVENT OF A CRASH, WITHOUT THE CORRECT INSTRUCTIONS A PASSENGER MAY NOT KNOW HOW TO UNLATCH AND OPEN THE EMERGENCY EXIT INCREASING THE RISK OF INJURY.
The remedy: DEALERS WILL SEND LABELS WITH A SERVICE INSTRUCTIONS EXPLAINING THE LOCATION OF THE LABELS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING MARCH 2009. OWNERS MAY CONTACT SETRA AT 1-800-882-8054.
SETRA OF NORTH AMERICAView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Suspension
Filed Jan 4, 2010
Fire reported

TL*THE CONTACT OWNS A 2005 SETRA S417 BUS. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS. THE OPPOSING DRIVERS INFORMED THE CONTACT OF A FIRE IN THE REAR PASSENGER WHEEL AREA. IMMEDIATELY, THE DRIVER PULLED TO THE SIDE OF THE ROAD. THE POLICE AND FIRE DEPARTMENT WERE CALLED TO THE SCENE. THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TOWED TO THE BUSINESS ESTABLISHMENT. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC. THE FAILURE WAS CONTRIBUTED TO A DEFECTIVE WHEEL BEARING. THE CONTROL PANEL BRAIN WAS COMPLETELY DESTROYED. THE PART WAS ORDERED FOR THE SERVICE REPAIR. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 322,894. UPDATED 2/26/10 *CN THE BEARING FIRE WAS ON THE STEERING RIGHT GEAR TAG TIRE. UPDATED 09/16/10

NHTSA ID
10298171
Incident
Aug 5, 2009
Mileage
322,894 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TI No.: 00.00K00039H

This TI is a general TI for the correct procedure in case of an extraordinary occurrence in the field and not directly related to an US vehicle. This is an updated version.

00.00K00128B

EQUIPMENT

Policy on use of independent services, service providers or external suppliers within defect liability warranty and defect liability warranty extensions on Setra coaches.

54.10K00103C

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Revision to battery testing inspection with Midtronics battery tester.

00.00K00039D

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Conduct in the event of an extraordinary occurrences in the field - updating of

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Setra S417 by model year
YearComplaintsRecallsInvestigationsIssue Index
2020020—
2019020—
2018020—
2017020—
2016020—
2015020—
2014020—
2013020—
2012020—
2011020—
2010060—
2009090—
2008050—
2007070—
20060100—
2005Viewing180—
20041100—
20030110—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.