RoadVitals

2000 Shasta Cheyenne

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Feb 28, 2005
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 14, 2003
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2000 Shasta Cheyenne, most frequently naming the tires & wheels category. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Tires & wheels3100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
03V373000

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Oct 14, 2003
19,110 units potentially affected
The defect: ON CERTAIN MOTOR HOMES, TRAVEL TRAILERS, AND FIFTH WHEEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
The risk: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
The remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR COACHMEN AT 1-219-825-5821.
COACHMEN RV COMPANY, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Tires & wheels
Filed Feb 28, 2005

WE HAVE A 2000 SHASTA CHEYENNE CLASS C MOTORHOME WHICH CAME WITH FIRESTONE TIRES LT225/75R16. LAST YEAR WE HAD THREE BLOWOUTS, ONE WHICH COST OVER $3,100 TO REPAIR DAMAGE CAUSED. WE ONLY HAVE 18,000 MILES ON THE MOTORHOME AND THE TIRES AREN'T SUN DAMAGED. WE HAVE BEEN UNABLE TO FIND OUT IF THESE TIRES WERE RECALLED. ALSO, WE HAVE A SAMSUNG MICROWAVE MR5492W. DID NOT GET A LETTER AND THE LOCAL REPAIR PLACE WON'T FIX IT WITHOUT A LETTER FROM SAMSUNG. EMAILED SAMSUNG WITH NO RESPONSE SO FAR. WHAT DO WE DO?

NHTSA ID
10112279
Incident
Dec 22, 2004
Tires & wheels
Filed Aug 30, 2004

CONSUMER STATES THAT WHILE DRIVING TIRE "BLEW APART" AROUND THE EDGES. CHECKED BY DLR WHO ADVISED THAT ALL TIRES WERE DEFECTIVE. CONSUMER STATES TIRES HAVE CRACKS AROUND SIDEWALL. TIRE INFO: 225/75R16 DOT NO.-VDIL1X1439 8630 MILES ON TIRE ORIGINAL TIRES PAX REAR INSIDE TIRE BLOWOUT VEHICLE IS A MOTORHOME: 2000 SHASTA CHEYENNE. *NM THE PASSENGER REAR INSIDE TIRE BLEW. (ALL FOUR TIRES DISPLAYED CRACKS IN THE RUBBER SIDEWALLS, ALL AROUND EACH TIRE) THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB

NHTSA ID
8020077
Incident
Aug 11, 2002
Mileage
8,630 mi
Tires & wheels
Filed Jul 23, 2004

I OWN AN RV WITH DUEL REAR WHEEL'S. IN THIS CASE, IT IS ON A FORD CHASSIS. TO CHECK OR ADD AIR TO THE TIRES, WE ARE REQUIRED TO INSTALL EXTENDERS. MYSELF LIKE THOUSANDS OF OTHERS HAVE EXPERIENCED THIS SAME PROBLEM. THE VALVE STEM EVENTUALLY BREAKS, CAUSING IMMEDIATE AIR LOSS, CAUSING TIRE FAILURE, UNLESS EXTREEMLY CARFUL COULD CAUSE AN ACCIDENT BECAUSE UNBENOUNCED, THIS TIME IT WAS THE INNER DUEL AND NOT IMMEDIATELY NOTICED. A TRUCKER NOTICED IT AND WAVED ME OVER. THE TIRE WAS TOTALY DESTROYED AND SLAPPING AGAINST THE GOOD TIRE WITH IT'S STEEL WIRES. I AM SUGGESTING A RECALL, AS FIRESTONE ADVISED ME THAT THESE WHEELS SHOUDL HAVE BEEN PROVIDED WITH SPECIAL STEMS (METAL) PRIOR TO THE EXTENDORS BEING ADDED. AGAIN, 'IT IS IMPOSSIBLE TO CHECK OR ADD AIR WITHOUT EXTENDORS ON FORD DUEL WHEELS!' THANK YOU.*AK

NHTSA ID
10082518
Incident
Jul 3, 2004
Mileage
14,500 mi

Compare model years

Complaint and recall counts across every year of this model

Shasta Cheyenne by model year
YearComplaintsRecallsInvestigationsIssue Index
2002020—
2001110—
2000Viewing310—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.