RoadVitals

2010 Sprinter 3500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Sep 19, 2011
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 21, 2010

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2010 Sprinter 3500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Tires & wheels
Filed Sep 19, 2011

I HAVE HAD 4 KUMHO LIGHT TRUCK TIRES FAIL ON MY MOTORHOME THIS SUMMER IN RAPID SUCCESSION. EVERY TIME THEY WERE REPLACED, I WAS TOLD BY THE TECHNICIAN THAT IT APPEARED TO BE A MANUFACTURING DEFECT. THE BELT SEPARATED INTERNALLY. I HAVE HAD TO REPLACE THEM AT MY OWN EXPENSE AND THE KUMHO TIRE REPRESENTATIVE WAS NOT EVEN INTERESTED IN HAVING THE DOT NUMBER. I BELIEVE THIS TO BE A LIFE SAFETY ISSUE AND THAT A RECALL SHOULD BE INITIATED. *KB

NHTSA ID
10426341
Incident
Jul 1, 2011
Mileage
12,000 mi
Tires & wheels
Filed Jul 10, 2011

UPON RETURNING HOME FROM A 3560 MILE TRIP WE DISCOVERED ONE FLAT TIRE ON THE INSIDE RIGHT DUAL WHEEL OF OUR 2010 FLEETWOOD QUEST MOTORHOME AND TWO BULDGES ON THE OUTSIDE OF THE LEFT OUTSIDE DUAL TIRE AND WHAT APPEARED TO BE A FLAP OF RUBBER STICKING OUT OF THE LEFT INSIDE DUAL TIRE. WE THEN DROVE, VERY SLOWLY A SHORT DISTANCE, TO OUR LOCAL DISCOUNT TIRE CO. THE DISCOUNT TIRE SALESMAN, CALLED KUMHO TIRE CO. EXPLAINING THE VISIBLE FAILURE OF THE TIRES. OUR SALESMAN SAID THE KUMHO REPRESENTATIVE ON THE PHONE KNEW EXACTLY WHICH TIRE HE WAS REFERRING TO. ON FURTHER EXAMINATION OF THE 6 TIRES PLUS THE ORIGINAL SPARE ALL WERE KUMHO ROAD VENTURE AT LT 215/85R16 TIRES. 5 OF THE TIRES WERE FOUND TO HAVE SERIOUS DEFECTS OF BELT PACKAGE SEPARATION (ALL 4 DUAL WHEEL TIRES AS WELL AS THE FRONT TIRE ON THE DRIVER'S SIDE). THE SALESMAN HAD ALSO MEASURED THE TREAD SAYING IT WAS EXCELLENT WITH LITTLE SIGN OF WEAR. KUMHO IS PAYING 62 PERCENT OF THE COST OF 6 NEW KUMHO TIRES DIRECTLY THROUGH DISCOUNT TIRE WHICH WE WERE ABLE TO APPLY TO 6 NEW MICHELINS TIRES , AS WE DO NOT FEEL CONFIDENT IN KUMHO TIRES. THE DISCOUNT TIRE SALESMAN SAID IT'S OBVIOUS OUR KUMHOS HAD A SERIOUS PRODUCTION DEFECT AND HE WAS SURPRISED WE HAD NOT HAD AT LEAST ONE OF OUR TIRES LOSE A COMPLETE TREAD AND CAUSE MAJOR DAMAGE. WE ARE SO THANKFUL AS WE REALIZE WE COULD HAVE HAD A SERIOUS ACCIDENT. *TR

NHTSA ID
10411666
Incident
Jul 7, 2011
Mileage
18,605 mi
Tires & wheels
Filed Jul 21, 2010

DEFECTIVE TIRES. 2 TIRES STATIC BLOWOUT, THIRD TIRE BUBBLE FORMED ON SIDEWALL, ALL WITHIN 2000 MILES. THESE WERE ON THE ORIGINAL VEHICLE AT TIME OF PURCHASING NEW. REPLACED WITH 7 NEW TIRES. HAVE PICTURES AND 5 OF THE DEFECTIVE TIRES. *TR

NHTSA ID
10344435
Incident
May 15, 2010
Mileage
4,200 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .