RoadVitals

2010 Sprinter 3500 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Sep 19, 2011
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2010 Sprinter 3500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Tires & wheels3100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

3
reports

From owner reports, verbatim

I HAVE HAD 4 KUMHO LIGHT TRUCK TIRES FAIL ON MY MOTORHOME THIS SUMMER IN RAPID SUCCESSION. EVERY TIME THEY WERE REPLACED, I WAS TOLD BY THE TECHNICIAN THAT IT APPEARED TO BE A MANUFACTURING DEFECT. THE BELT SEPARATED INTERNALLY. I HAVE HAD TO REPLACE THEM AT MY OWN EXPENSE AND THE KUMHO TIRE REPRESENTATIVE WAS NOT EVEN INTERESTED IN HAVING THE DOT NUMBER. I BELIEVE THIS TO BE A LIFE SAFETY ISSUE AND THAT A RECALL SHOULD BE INITIATED. *KB

NHTSA ID 10426341 · filed Sep 19, 2011

UPON RETURNING HOME FROM A 3560 MILE TRIP WE DISCOVERED ONE FLAT TIRE ON THE INSIDE RIGHT DUAL WHEEL OF OUR 2010 FLEETWOOD QUEST MOTORHOME AND TWO BULDGES ON THE OUTSIDE OF THE LEFT OUTSIDE DUAL TIRE AND WHAT APPEARED TO BE A FLAP OF RUBBER STICKING OUT OF THE LEFT INSIDE DUAL TIRE. WE THEN DROVE, VERY SLOWLY A SHORT DISTANCE, TO OUR LOCAL DISCOUNT TIRE CO. THE DISCOUNT TIRE SALESMAN, CALLED KUMHO TIRE CO. EXPLAINING THE VISIBLE FAILURE OF THE TIRES. OUR SALESMAN SAID THE KUMHO REPRESENTATIVE ON THE PHONE KNEW EXACTLY WHICH TIRE HE WAS REFERRING TO. ON FURTHER EXAMINATION OF THE 6 TIRES PLUS THE ORIGINAL SPARE ALL WERE KUMHO ROAD VENTURE AT LT 215/85R16 TIRES. 5 OF THE TIRES WERE FOUND TO HAVE SERIOUS DEFECTS OF BELT PACKAGE SEPARATION (ALL 4 DUAL WHEEL TIRES AS WELL AS THE FRONT TIRE ON THE DRIVER'S SIDE). THE SALESMAN HAD ALSO MEASURED THE TREAD SAYING IT WAS EXCELLENT WITH LITTLE SIGN OF WEAR. KUMHO IS PAYING 62 PERCENT OF THE COST OF 6 NEW KUMHO TIRES DIRECTLY THROUGH DISCOUNT TIRE WHICH WE WERE ABLE TO APPLY TO 6 NEW MICHELINS TIRES , AS WE DO NOT FEEL CONFIDENT IN KUMHO TIRES. THE DISCOUNT TIRE SALESMAN SAID IT'S OBVIOUS OUR KUMHOS HAD A SERIOUS PRODUCTION DEFECT AND HE WAS SURPRISED WE HAD NOT HAD AT LEAST ONE OF OUR TIRES LOSE A COMPLETE TREAD AND CAUSE MAJOR DAMAGE. WE ARE SO THANKFUL AS WE REALIZE WE COULD HAVE HAD A SERIOUS ACCIDENT. *TR

NHTSA ID 10411666 · filed Jul 10, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .