RoadVitals

2014 Starcraft Bus Starquest

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Sep 18, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2014 Starcraft Bus Starquest. 3 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V640000

EQUIPMENT ADAPTIVE/MOBILITY

Sep 18, 2018
1,525 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain 2012-2016 Elkhart Coach ECII, Glaval Apollo and Sport buses, 2017-2018 Glaval Commute buses, 2012-2018 Glaval Entourage, Titan and Universal, StarCraft Bus Allstar and Starlite buses, 2013-2018 Glaval Legacy, Primetime and Titan II buses, 2015-2016 Allstar XL MVP buses, 2014-2016 StarCraft Prodigy buses, 2014 StarCraft Quest and Starquest buses, 2017 StarCraft Quest buses and 2016 StarCraft Senator II buses. These vehicles are equipped with certain Ricon S-Series and K-Series Titanium Wheel chair Lifts that have a wheelchair lift positioning input cam that may fail while the lift is in use, allowing the platform to travel higher than the vehicle's floor height.
The risk: If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
The remedy: Forest River will notify owners, and Ricon dealers will replace the wheelchair lift positioning input cam, free of charge. The recall began October 10, 2018. Owners may contact Ricon customer service at 1-800-322-2884. Forest River's number for this recall is 51-0852.
Forest River, Inc.Manufacturer number 51-0852View on NHTSA.gov
15V766000

EQUIPMENT ADAPTIVE/MOBILITY

Nov 18, 2015
1,001 units potentially affected
The defect: Foreest River, Inc. (Forest River) is recalling certain model year 2006-2014 Starcraft Xpress, Starquest, Starlite, Allstar, Allstar XL, MVP, Ultrastar, and XLT transit buses manufactured January 1, 2006, to September 26, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
The risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
The remedy: Forest River will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 16, 2015. Owners may contact Forest River customer service at 1-800-348-7440 or Ricon Customer Service at 1-800-322-2884. Forest River's number for this recall is 51-11102015-0108.
Forest River, Inc.Manufacturer number 51-11102015-0108View on NHTSA.gov
15V478000

BACK OVER PREVENTION: CAMERA SYSTEM

Jul 30, 2015
160 units potentially affected
The defect: Forest River, Inc. (Forest River) is recalling certain model year 2015 Glaval Bus Apollo, Concorde, Entourage, and Legacy, and Elkhart Coach ECE4, 2014-2016 AllStar XL, and 2014-2015 Forest River Rockport, Starcraft Starquest, AllStar, Starlite, AllStar MVP, XLT, and Xpress vehicles. The affected vehicles are equipped with a back up camera system which may display images from the camera in reverse.
The risk: If an object or person are on the left side of the screen but are actually on the right side of the vehicle, or vice versa, there is an increased risk of a crash.
The remedy: Forest River will notify owners, and dealers will replace the camera, free of charge. The recall began on August 25, 2015. Owners may contact Forest River customer service at 1-574-264-5179. Forest River's number for this recall is 51-06232015-0057.
Forest River, Inc.Manufacturer number 51-06232015-0057View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

051231

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Per Ford, Campaign 20L02: Your vehicles’ Owners Manual may contain information regarding a feature that is not present on your vehicle. Included with this notice is an Owner’s Manual Addendum that needs to be put in the vehicles Owner’s Manual.

511153

POWER TRAIN

As per Ford Motor Company’s Customer Satisfaction Program 19B40; The single engaging coast one way clutch (OWC) inside the transmission may experience a weld concern.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Starcraft Bus Starquest by model year
YearComplaintsRecallsInvestigationsIssue Index
2022020—
2021010—
2019010—
2018000—
2017000—
2015010—
2014Viewing030—
2013010—
2012020—
2011020—
2010020—
2009020—
2008020—
2007020—
2006020—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.