RoadVitals

2014 Starcraft Travel Star Exp Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Jul 9, 2014
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2014 Starcraft Travel Star Exp, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Fuel system1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

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report

From owner reports, verbatim

I HAVE ENTERED THE WRONG PRODUCT SINCE IT IS NOT LISTED IN YOUR DATA BASE. AN ENTIRE COMPANY FLEET OF 2012-2014 STARCRAFT 14 PASSENGER PROPANE BUSES HAVE HAD REPEATED FAILURE OF THE FUEL PUMPS; EVEN WHEN NEW, AND EVEN THOUGH THE MANUFACTURER CLAIMS TO HAVE A "THIRD GENERATION" "IMPROVED" FUEL PUMP. THE FUEL PUMP FAILURE HAPPENS OFTEN AND REPEATEDLY, WITHOUT WARNING, EVEN THOUGH THE MANUFACTURER STATES THE DRIVER SHOULD HAVE 15-20 SECONDS BEFORE TOTAL SHUT DOWN. DRIVERS HAVE COMPLAINED STALL IS IMMEDIATE WITH NO WARNING FROM DASH PANEL SENSORS, BY A COMPLETE LOSS OF POWER STEERING AND LIMITED BRAKING. DRIVERS HAVE HAD THIS OCCUR WHILE TRAVELING ON MAJOR HIGHWAYS, ENDANGERING BOTH THEIR LIVES AND THAT OF THEIR PASSENGERS. IN ONE INSTANCE, A BUS CARRYING PASSENGERS STALLED ON A MAJOR FREEWAY AND A SECOND BUS HAD TO BE CALLED IN TO PICK UP THE STRANDED PASSENGERS. THIS ALL OCCURRED ON AN ENTRANCE/EXIT RAMP. DRIVERS ARE FORCED TO DRIVE THESE DANGEROUS VEHICLES, AS THE COMPANY HAS DECIDED TO PHASE OUT THE DIESEL VEHICLES, AND "GO GREEN" WITH PROPANE - BUT THIS SHOULD NOT BE DONE AT THE COST OF SERIOUSLY ENDANGERING PEOPLE. DRIVERS HAVE REPEATEDLY COMPLAINED THAT THEY DO NOT FEEL SAFE DRIVING THESE HORRIBLE VEHICLES WITH THEIR DEFECTIVE FUEL PUMPS (AND BACK AND LEG ISSUES DUE TO A NON-ADJUSTABLE SEAT FOR TALL DRIVERS), BUT CONCERNS HAVE FALLEN ON DEAF EARS; AND THE MANUFACTURER KEEPS SAYING THEY FIXED THE PROBLEM WITH THE NEW PUMPS AND/OR VEHICLES. HOWEVER, THIS IS NOT TRUE - EVEN THE NEW PUMPS AND NEW VEHICLES CONTINUE TO HAVE THIS PERSISTENT PROBLEM - FOR THE PAST 2? YEARS, AND CONTINUING RIGHT UP UNTIL THIS COMPLAINT ON JULY 9 2014 - ON 100? BUSES. THIS NEEDS IMMEDIATE ATTENTION PLEASE. *TR

NHTSA ID 10609474 · filed Jul 9, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .