RoadVitals

2004 Stoughton Van Trailer

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 14, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Nov 3, 2005
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2004 Stoughton Van Trailer, most frequently naming the airbags and suspension categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags150.0%
  • Suspension150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

SUSPENSION

Nov 3, 2005
72 units potentially affected
The defect: ON CERTAIN 53' ALUMINUM SMOOTH SIDE VAN TRAILERS EQUIPPED WITH TUTHILL TRAILER SUSPENSIONS, MODELS 20/22 AND RS3162. THE BEAM/AXLE PIVOT CONNECTION JOINT IS MIS-ALIGNED CAUSING EXCESSIVE PLAY WITH THE TRAILER ALLOWING THE TRAILER TO WANDER.
The risk: A VEHICLE CRASH CAN OCCUR SHOULD THE TRAILER WANDER WITHOUT NOTICE.
The remedy: STOUGHTON IS WORKING WITH TUTHILL TO NOTIFY THE OWNERS OF THE AFFECTED VEHICLES AND PROVIDE FREE REMEDY. OWNERS MAY CONTACT TUTHILL AT 800-753-0025 OR STOUGHTON AT 1-608-873-2500.
STOUGHTON TRAILERS, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

AirbagsSuspension
Filed Apr 14, 2016

I WAS SOLD A DAMAGE TRAILER, 2 DAYS AFTER PURCHASING THIS DRY VAN TRAILER THE RIGHT AIRBAG AND INNER TIRE BURSTED WHICH ALSO DAMAGED THE MUD SLAP WHILE TRAVELING IN COLORADO. I TOOK THE TRAILER TO TRANSWEST TRAILER FOR REPAIRS ON 3/31/2016. AFTERWARD I CONTINUES TO HAVE PROBLEMS WITH THE AIRBAG AND BRACKETS ON THE TRAILER. I TOOK THE TRAILER BACK THEY REFUSED TO REPLACE OR REPAIR, THE REGIONAL MANAGER SAID I WAS HAD AN ACCIDENT BECAUSE THERE WAS TOO MUCH DAMAGE TO THE BRACKETS. SO I TOOK THE TRAILER TO A TRACTOR AND TRAILER SHOP HERE IN MEMPHIS TN, THE OWNER INFORMED ME ABOUT THE PREVIOUS WELDING ON THE FRONT AND BACK BRACKETS AND IT WOULD COST $2800. ITALKED TO THE MEMPHIS REGION MANAGER TODAY HE CONTINUE TO ACCUSED ME OF HAVING AN ACCIDENT AND CAYSING TGAT MUCH DANAGE AND REFUSED TO HELP ME.

NHTSA ID
10855461
Incident
Mar 30, 2016
Mileage
545,000 mi

Compare model years

Complaint and recall counts across every year of this model

Stoughton Van Trailer by model year
YearComplaintsRecallsInvestigationsIssue Index
2027000
2026000
2025000
2022000
2020100
2018000
2010100
2007010
2005110
2004Viewing110
1997110
1996200

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.