RoadVitals

2012 Subaru B9 Tribeca

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest Feb 1, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Jan 9, 2019
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 4 NHTSA owner-reported complaints for the 2012 Subaru B9 Tribeca, most frequently naming the exterior lighting, powertrain (other) and body & structure categories. 7 safety recalls have been issued covering this model year; and 157 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Exterior lighting225.0%
  • Powertrain (other)225.0%
  • Body & structure112.5%
  • Electrical112.5%
  • Engine112.5%
  • Steering112.5%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

View all 7

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
19V007000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 9, 2019
43,394 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk: An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
The remedy: Subaru has notified owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKA-19.
Subaru of America, Inc.Manufacturer number TKA-19View on NHTSA.gov
19V008000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 9, 2019
330,120 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk: An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
The remedy: Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKB-19.
Subaru of America, Inc.Manufacturer number TKB-19View on NHTSA.gov
19V009000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 9, 2019
452,630 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk: An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
The remedy: Subaru is notifying owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on January 25, 2019. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is TKC-19.
Subaru of America, Inc.Manufacturer number TKC-19View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Powertrain (other)
Filed Feb 1, 2020

VEHICLE HAD BEEN ON THE HIGHWAY FOR ABOUT 20 MINUTES WHEN THE TRANSMISSION TEMPERATURE LIGHT AND OTHER WARNING LIGHTS CAME ON. PULLED OFF THE HIGHWAY AND CHECKED TRANSMISSION FLUID LEVEL AND TEMP, ALL WERE NORMAL. PULLED AWAY AND THE ENGINE REVED UP THEN BANGED INTO GEAR. DROVE NORMALLY FOR SEVERAL MILES. THE WARNING LIGHTS WENT OFF. DROVE THE NEXT DAY AND FOR SEVERAL DAYS WITH NO INCIDENCE. OCCURRED AGAIN WHEN ON THE HIGHWAY THE NEXT WEEK. ON THE SUBARU OWNERS FORUM FOUND SEVERAL OTHER OWNERS WITH SIMILAR PROBLEMS. THEY STATED THAT THE SUBARU DEALERS CALLED IT A KNOWN ISSUE WITH THE 5EAT TRANSMISSION. THE VEHICLE ONLY HAS 59,000 MILES. DEALER SOLUTION IS A $2000 VALVE BODY. DRIVES NORMALLY FOR SHORT DISTANCES AND AT SLOWER SPEEDS. WHEN THE PROBLEM OCCURS NO POWER IS TRANSMITTED TO THE WHEELS. UNSAFE SITUATION.

NHTSA ID
11306449
Incident
Jan 13, 2020
Mileage
59,000 mi
Powertrain (other)
Filed Oct 25, 2017

2012 SUBARU TRIBECA- TORQUE CONVERTER FAILURE KNOWN ISSUE ON SUBARU CARS FROM THAT YEAR, RECALL/EXTENDED REPAIR DOESN'T COVER MODEL. CAR STALLS WHEN AUTOMATIC TRANSMISSION DOWNSHIFTS. STARTED AS STRONG HESITATION AND PROGRESSED RAPIDLY TO UNPREDICTABLE/SUDDEN STALLING. HAPPENED AT BOTH HIGH SPEEDS ON HIGHWAY AND AT SLOW SPEEDS IN TRAFFIC. RESULTS IN TOTAL ENGINE SHUT DOWN AND REQUIRES TIME FOR ENGINE RESTART. HIGHLY DANGEROUS. OCCURS RANDOMLY AND WITHOUT WARNING. CRASH HAZARD. FIRST ISSUE 9/28. TOTAL STALL ON MAJOR HIGHWAY 9/30. CANNOT BE DRIVEN WITHOUT STALL. TWO ATTEMPTED REPAIRS BEFORE IDENTIFIED. SUBARU DEALER CONFIRMED KNOWN ISSUE FOR THAT YEAR BUT HAS NOT BEEN SUFFICIENTLY REPORTED FOR THIS CAR TO HELP COVER REPAIR. REPAIR ESTIMATED AT $5000 TO REPLACE PART AND REBUILD TRANSMISSION.

NHTSA ID
11039681
Incident
Sep 30, 2017
Mileage
66,000 mi
Body & structureEngineExterior lighting
Filed Mar 20, 2017

TL* THE CONTACT OWNS A 2012 SUBARU TRIBECA. WHILE PARKED, THE FRONT DRIVER AND PASSENGER SIDE DOORS FAILED TO OPEN FROM INSIDE THE VEHICLE. THERE WAS ALSO AN OIL LEAK UNDER THE VEHICLE AND THE HEADLIGHTS AND BRAKE LIGHT BULBS WERE REPLACED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH AN OIL AND HEAD GASKET LEAK. THERE WAS NO DIAGNOSIS FOR THE DOORS NOT BEING ABLE TO OPEN AND THE FREQUENT BULB OUTAGES. THE VEHICLE WAS REPAIRED FOR THE OIL AND HEAD GASKET LEAK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

NHTSA ID
10967375
Incident
Feb 15, 2016
Mileage
30,000 mi
ElectricalExterior lightingSteering
Filed Feb 24, 2016

SUBARU TRIBECA 2012 IS ONLY 3 YEARS AND 7 MONTH OLD. WAS PURCHASED NEW FOR $41,000 FOR BEST SAFETY FEATURES, AND FUEL ECONOMY. MY CAR NEVER WAS IN ACCIDENT, NOT DRIVEN TO THE MOUNTAINS OR HARSH WEATHER CONDITION. ONLY 43000 MILES. HAS MANY ISSUES WITH ELECTRICAL, OIL LEAK, STEERING WHEEL. AFTER DRIVING, ON THE SHORT STOP (DROP OFF OR PICK UP KIDS), IN SHIFTING TO P POSITION, THE FRONT RIGHT/LEFT DOORS FREQUENTLY NOT UNLOCKED. EVEN WITH A MANUAL UNLOCK BUTTON TO THE DRIVER LEFT SIDE PANEL. SO, IN THE CASE OF EMERGENCY, IT MAY BE A PROBLEM TO GET OUT FROM THE FRONT SEAT. IN 2014 -2015 HAD ALREADY ISSUE WITH FRONT HEADLIGHTS THAT WAS REPLACED 3 TIMES THE SAME PART, AND 2 TIMES WAS REPLACED THE SAME BREAK LIGHTS. 2015 LEFT SIDE WINDOW THE MOTOR BROKE. SUBARU AUTO NATION MAZDA GARAGE CHARGED $2,473 TO REPLACE BOTH HEADGASKETS LEAKING, TIMING COVER. STEERING WHEEL HAS A BALANCE ISSUE. I REPLACED BATTERY. FRONT TIRE TREAD IS 0 NDS, BACK 5 NDS. AND I CAN'T REPLACE JUST 2 FRONT, I HAVE TO REPLACE ALL TIRES AT ONCE. HAS VERY INSUFFICIENT FUEL USAGE. ADDITIONAL STORAGE SPACE AT THE REAR OF DRIVER SEATS IS A MANUFACTURE DEFECT. IT WAS FIXED IN 2015 AND RIPPED AGAIN IN 2 WEEKS. IT'S ALWAYS BREAKS DOWN SOMETHING. I CAME TO REPLACE JUST A BATTERY AND END UP PAYING TO THE GARAGE $3,225.65

NHTSA ID
10838009
Incident
Feb 11, 2016
Mileage
43,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SubaruNet Annoucement (E

This announcement is requesting retailer staff to retain the EyeSight protective hood covers from Generation 4 EyeSight cameras.

01-167-08R

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

SubaruNet Announcement (R

POWER TRAIN

This announcement provides information on the remanufactured CVT transmission program.

07-240-26R

This Service Information Bulletin was developed to provide interim guidance for vehicles exhibiting DTC B2A20.

01-167-08R

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

05-97-26

STEERING; WHEELS

This Bulletin provides the diagnostic procedures to be followed when addressing customer concerns of steering wheel/vehicle body vibration when driving at highway speeds when tire/wheel balance is suspected.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Subaru B9 Tribeca by model year
YearComplaintsRecallsInvestigationsIssue Index
2012Viewing470—
2011200—
2010400—
2009900—
2008160044.9
2007260036.7
2006840040.4

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.