2013 Subaru Forester Driver assistance Problems

The contact owned a 2013 Subaru Forester. The contact stated that while idled in reverse with the brake pedal depressed, the vehicle accelerated in reverse on its own, colliding with a deck, after which the vehicle shifted into drive and continued to accelerate on its own, colliding with a brick wall, only then coming to a complete stop after colliding with a tree. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was not filed, and injuries were reported. The contact reported an injury to her left eye but did not seek treatment. The manufacturer was notified of the failure, a case was opened, and a technician was sent to inspect the vehicle. The failure mileage was 66,000.

NHTSA ID

11591102

Incident

May 28, 2024

Mileage

66,000 mi

ON 4/3/21 AT APPROXIMATELY 1:30 PM, THE 2013 SUBARU FORRESTER WAS SLOWLY BACKED OUT OF THE GARAGE, GEAR WAS IN REVERSE, FOOT ON ACCELERATOR WITH SPEED OF <1 MPH; JUST ENOUGH MOMENTUM TO GET CAR OUT OF GARAGE, DOWN DRIVEWAY AND ONTO THE STREET. WHILE STILL IN REVERSE, THE CAR WAS POSITIONED ONTO THE STREET TO DRIVE FORWARD IN AN EASTWARD DIRECTION. BEFORE THE GEARSHIFT COULD BE MOVED FROM REVERSE TO DRIVE (FOOT WAS NOT ON ACCELERATOR AT THE TIME), THE CAR UNEXPECTEDLY SURGED BACKWARDS ACROSS THE STREET WENT UP AN EMBANKMENT CUTTING INTO NEIGHBOR'S YARD AND HIT A PARKED CAR IN THE NEIGHBOR'S DRIVEWAY AND STOPPED. THE FLOORMAT ON DRIVER'S SIDE LAY FLUSH/FLAT AGAINST THE FLOOR, THERE WAS NO OBSTRUCTION BY THE FLOORMAT OR ANY OBJECT TO THE GAS OR BRAKE PEDAL. DRIVER HAD SEATBELT ON AND SUSTAINED MINOR INJURIES (BUMP ON HEAD AND ELBOW, ABRASION FROM SEATBELT, AND BACK PAIN) DUE TO HITTING PARKED CAR. SUBARU HAD TO BE TOWED ON A FLATBED TRUCK. IT LOOKED LIKE THE AXEL WAS BROKEN, RIGHT FRONT TIRE AND LEFT REAR TIRE WERE MISALIGNED, AND DAMAGE TO REAR BUMPER. SEE PHOTOS

NHTSA ID

11407528

Incident

Apr 3, 2021

Mileage

60,000 mi

THE CRUISE CONTROL LIGHT ON THE DASH HAS COME ON BY ITSELF AND IS FLASHING CONSTANTLY AS SOON AS THE VEHICLE IS TURNED ON. IT CANNOT BE TURNED OFF OR ON WITH THE CONTROLS. THIS PROBLEM HAS CAUSED THE CHECK ENGINE LIGHT AND THE UNEVEN TRACTION LIGHT TO COME ON AS WELL. THERE WAS A RECALL FOR THIS EXACT SAME PROBLEM ON THE 2014 MODELS. I OWN A 2013 MODEL AND IT DOING THE SAME THING. CONTACTED SUBARU MAIN BRANCH ABOUT THE ISSUE AND THEY WILL NOT STAND BEHIND THE PROBLEM EVEN THOUGH THE RECOGNIZE THE PROBLEM IS THE SAME IN MY VEHICLE AS 2014 RECALL.

NHTSA ID

11281256

Incident

Sep 18, 2019

Mileage

47,000 mi

I TOOK MY CAR TO THE MECHANIC TO HAVE A BUSTED RADIATOR HOSE REPAIRED. THEY FOUND OIL IN THE COOLANT TANK, WATER IN THE OIL TANK, AKA FLUID CROSS-CONTAMINATION AND TOLD ME THAT I'D NEED A NEW ENGINE. THEN I GOT A SECOND MECHANIC TO CONCUR. THEN, I TOOK TO A SUBARU DEALER WHO SAID THE SHORT BLOCK OF THE ENGINE IS OK BUT THE HEAD GASKETS WOULD NEED REPLACING. THE CAR HAS 107K MILES ON IT! SUBARU NEEDS TO BE HELD ACCOUNTABLE FOR THIS DEFECT! AS A NOTE, NO RELEVANT DASHBOARD LIGHTS EVER ILLUMINATED. (2013 FORESTER, 1 OWNER)

NHTSA ID

11280230

Incident

Nov 11, 2019

Mileage

107,000 mi

AS I BEGAN TO BACK MY BOSSES CAR OUT OF THE DRIVEWAY, I LOOKED OUT OF MY LEFT MIRROR TO FOLLOW THE CURVE OF THE DRIVEWAY IN ORDER TO DIRECT ME. I DIDN'T SEE ANYTHING BEHIND ME, SO I PROCEEDED TO CONTINUE DOWN THE DRIVEWAY, AND THEN I FELT A BUMP. THEN I SAW IN THE CAMERA THAT I MUST HAVE HIT A VAN IN THAT WAS PARKED IN THE DRIVEWAY. THE BACK DOORS OF THE VAN WERE OPEN. THEN I DECIDED THAT I NEEDED TO PUT THE CAR IN DRIVE AND PARK MY CAR SO I COULD GET OUT AND MAKE SURE I DIDN'T HURT ANYONE. AS I PUT THE VEHICLE IN DRIVE, IT MADE A LOUD WINDING NOISE AND LURCHED FORWARD. IT THEN PROCEEDED TO ACCELERATE AND PICK UP SPEED IN THE DRIVEWAY. AS I BECAME PARALLEL WITH THE OTHER VEHICLE PARKED IN THE OWNERS DRIVEWAY, THE VEHICLE I WAS DRIVING WAS STILL PICKING UP SPEED SO I PUT THE CAR IN PARK AND PUT ON THE BRAKES SO I COULD STOP THE VEHICLE, ALTHOUGH WITHIN SECONDS I WAS CRASHING THROUGH THE BACK YARD FENCE. THE VEHICLE PROCEEDED TO PICK UP SPEED. I WAS PUTTING A LOT OF PRESSURE ON THE BRAKES BUT IT WAS NOT MAKING ANY DIFFERENCE. I THOUGHT OF SWERVING THE VEHICLE TO THE LEFT, BUT I WAS AFRAID OF THERE BEING CHILDREN IN THE OTHER YARD SO I QUICKLY MADE THE DECISION TO HIT THE TREE SO I COULD SPARE ANY POSSIBLE LIVES AND STOP THE VEHICLE COMPLETELY. AS SOON AS I REALIZED I CRASHED THE VEHICLE INTO THE TREE, I IMMEDIATELY GOT OUT SO I COULD SEE WHAT HAPPENED. I KEPT REPEATING TO MYSELF 'WHY DIDN'T IT STOP?' I COULD NOT UNDERSTAND AFTER DOING EVERYTHING IN MY MIND TO STOP THE CAR, THAT NOTHING WAS SUCCESSFUL. I DID WHAT I THOUGHT WAS THE BEST DECISION AS MUCH AS I COULD WITHIN THOSE CHAOTIC MOMENTS. I JUST WANTED TO STOP THE CAR AND NOT HARM IN PEOPLE IN THE PROCESS. I HIT THE TREE AT WITH ENOUGH VELOCITY THAT THE AIR BAG DEPLOYED AND I BROKE MY LEG IN 3 PLACES. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

NHTSA ID

11244776

Incident

Dec 15, 2018

Mileage

70,000 mi

I WAS DOING ROUGHLY 25/30 MILES AND MY CAR ACCELERATED TO A MUCH FASTER SPEED AND HIGHER RPM'S CAUSING ME TO JAM ON THE BRAKES. *TR

NHTSA ID

10632420

Incident

Aug 20, 2014

Mileage

26,000 mi

IN MY VEHICLE, I HAVE A BACKUP CAMERA AND I'M THANKFUL FOR IT BUT ALSO I STRONGLY WISH THAT VEHICLE HAD THAT BACKUP SENSOR SYSTEM AS WELL WITH THE INCREASING BEEPING SOUND AS THE VEHICLE GETS CLOSER TO AN OBJECT. VEHICLES REALLY NEED TO BE EQUIPPED WITH BOTH THE CAMERA AND BACKUP SENSORS IN COMBINATION TO BE SAFE. I HAD A SMALL ACCIDENT BACKING UP EVEN THOUGH I HAD THE CAMERA BECAUSE MY EYES ARE MOVING BACK-AND-FORTH AS I'M A MANEUVERING THE CAR BACKWARDS SO THAT I AS WELL DO NOT HIT AN OBJECT ON THE SIDE. THANKS YOU FOR CONSIDERING MY REQUEST, FROM MY PERSONAL EXPERIENCE I KNOW THAT IT WILL SAVE LIVES AND INJURIES. *TR

NHTSA ID

10576030

Incident

Mar 31, 2014

Mileage

1 mi

WHILE BACKING INTO A GARAGE THERE WAS A UNCONTROLABLE ACCELERATION CAUSING DAMAGE THE THE REAR END OF THE CAR AND ITEMS STORED IN THE GARAGE. 8JS

NHTSA ID

10538279

Incident

Aug 31, 2013

Mileage

4,365 mi

TL* THE CONTACT OWNS A 2013 SUBARU FORESTER (N/A). THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 30 MPH. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FLOOR MATS WERE RESPONSIBLE FOR THE FAILURE. THE CONTACT DID NOT BELIEVE THAT THE FLOOR MATS WERE THE CAUSE OF THE FAILURE. THERE WERE NO FURTHER DIAGNOSTICS PERFORMED ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200...UPDATED 01/30/13 *BF UPDATED 2/4/2013 *JS

NHTSA ID

10490242

Incident

Dec 26, 2012

Mileage

200 mi