2013 Subaru Forester Problems

The contact owns a 2013 Subaru Forester. While the contact's daughter was driving at an undisclosed speed, the check engine warning light illuminated. In addition, the contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the contact was informed that the VIN was not covered for the repair under the recall. The failure mileage was approximately 150,000.

On 7/31/23 I was driving on the highway when I started to hear a knocking sound. I got off the highway and my car stalled at the light off the exit. I was able to restart it after three tries and get it about 50 ft to the shoulder. At that point there was smoke coming from under the hood. I called AAA and had it towed to a nearby garage. They told me it had to go to the dealer because it likely needed a new engine. They said that the oil had mixed with the antifreeze. The dealer stated it needed a new engine. It was a catastrophic engine failure. I never had any warning (no panel lights ever illuminated) of any issue with the oil or engine issues. I feel very lucky that I did not have an accident due to this sudden failure. The cost of the repairs is estimated between $9,000 and $15,000 on a vehicle that is supposed to last 250K. It currently has 98K miles on it. My biggest complaint is there was never any warning of this. I feel that is a failure of the electronic system that should have alerted me of engine issues and a defective engine. I also filed a complaint with Subaru but have not heard from them yet.

I had a family member driving an 2013 Subaru Forester all-wheel drive with a manual transition. The car had crash and rolled. The car at the most rolled twice and none of the air bags never deployed. I have photos of the accident and of the vehicle at the towed yard and its clear as day that the air bags are still rolled up.

The contact owns a 2013 Subaru Forester. The contact stated that while coasting downhill into his carport to park his vehicle, the vehicle independently accelerated forward and crashed his camper. The vehicle became wedged underneath the camper and all four legs of the camper to fold. The airbags did not deploy upon impact. The contact was not injured and a police report was not filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 140,000.

When the clutch is depressed the engine kills without indication anything is happening. All the dash lights come on and the power steering goes out. It has been happening repeatedly since last June. More frequently over time. If it happens on an off ramp or at an intersection the engine will not start for up to 5 minutes creating a safety hazard.

My 2013 Subaru Forester had some noise (grinding) from the rear passenger side brake pad. I set up an appointment to have it inspected later that week. I then used my car to run an errand several days later. I was driving on the highway and found I had no brakes (brake pedal went to the floor). I was able to get to a parking lot and stop the car. When I exited the vehicle, I went to the right (passenger side) rear wheel and noticed brake fluid was on the pavement. This is concerning as the brake system should have redundancy (front brakes still work if the rear does not or vice versa). I had no brake pressure. I was told by the Subaru dealer that the brake pad had broken and fallen out, and in so doing the piston "went too far out" and brake fluid leaked as a result. This to me should not have eliminated all braking power for the vehicle. I was lucky to have been able to stop and get to a parking lot safely.

The contact owned a 2013 Subaru Forester. The contact stated that while idled in reverse with the brake pedal depressed, the vehicle accelerated in reverse on its own, colliding with a deck, after which the vehicle shifted into drive and continued to accelerate on its own, colliding with a brick wall, only then coming to a complete stop after colliding with a tree. The air bags did not deploy. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was not filed, and injuries were reported. The contact reported an injury to her left eye but did not seek treatment. The manufacturer was notified of the failure, a case was opened, and a technician was sent to inspect the vehicle. The failure mileage was 66,000.

ON 4/3/21 AT APPROXIMATELY 1:30 PM, THE 2013 SUBARU FORRESTER WAS SLOWLY BACKED OUT OF THE GARAGE, GEAR WAS IN REVERSE, FOOT ON ACCELERATOR WITH SPEED OF <1 MPH; JUST ENOUGH MOMENTUM TO GET CAR OUT OF GARAGE, DOWN DRIVEWAY AND ONTO THE STREET. WHILE STILL IN REVERSE, THE CAR WAS POSITIONED ONTO THE STREET TO DRIVE FORWARD IN AN EASTWARD DIRECTION. BEFORE THE GEARSHIFT COULD BE MOVED FROM REVERSE TO DRIVE (FOOT WAS NOT ON ACCELERATOR AT THE TIME), THE CAR UNEXPECTEDLY SURGED BACKWARDS ACROSS THE STREET WENT UP AN EMBANKMENT CUTTING INTO NEIGHBOR'S YARD AND HIT A PARKED CAR IN THE NEIGHBOR'S DRIVEWAY AND STOPPED. THE FLOORMAT ON DRIVER'S SIDE LAY FLUSH/FLAT AGAINST THE FLOOR, THERE WAS NO OBSTRUCTION BY THE FLOORMAT OR ANY OBJECT TO THE GAS OR BRAKE PEDAL. DRIVER HAD SEATBELT ON AND SUSTAINED MINOR INJURIES (BUMP ON HEAD AND ELBOW, ABRASION FROM SEATBELT, AND BACK PAIN) DUE TO HITTING PARKED CAR. SUBARU HAD TO BE TOWED ON A FLATBED TRUCK. IT LOOKED LIKE THE AXEL WAS BROKEN, RIGHT FRONT TIRE AND LEFT REAR TIRE WERE MISALIGNED, AND DAMAGE TO REAR BUMPER. SEE PHOTOS

I WAS DRIVING IN HEAVY SNOW AND USING THE HEATER FOR THE WINDSHIELD WIPERS, WHICH IS BUILT INTO THE WINDSHIELD. THE ICE AND SLUSH CONTINUED TO BUILD ON THE WIPERS AND I CONTINUED TO USE THE HEATER. AT ONE POINT, THE SNOW HAD BUILT UP ON THE LOWER WINDSHIELD AND THE HEATER WAS ON. SUDDENLY, THE WINDSHIELD CRACKED ALL OF THE WAY ACROSS, ABOVE THE HEATER AND BELOW THE SNOW. THE TEMPERATURE DIFFERENCE MUST HAVE CAUSED THIS CRACK, AS I WAS TRAVELING ONLY ABOUT 10 MPH (AS WAS EVERYONE ELSE) AND NO TRUCKS OR ANY TYPE OF VEHICLE IN FRONT OF ME THAT MIGHT HAVE KICKED UP A STONE. I TOOK THE CAR TO SUBARU AND THEY SAID IT WAS DUE A PREVIOUS STONE CHIP. I DISAGREED VEHEMENTLY BUT THEY WOULDN'T REPLACE THE WINDSHIELD. I HAVE HAD TO PAY $325 TO GET IT FIXED. I FEEL THIS IS SOMETHING THAT IS SHOULD BE LOOKED AT. PERHAPS THE WIPER HEATER SHOULDN'T BE ACTIVATED WHEN SNOW IS ON WINDSHIELD. I DO KNOW THAT TEMPERATURE DIFFERENCE IS USED IN GLASS MANUFACTURING TO FACILITATE BREAKING AT A CERTAIN POINT

WHEN TURNING INTO OUR DRIVEWAY, THE REAR VIEW MIRROR FELL OFF. STARTED SWINGING WILDLY UNTIL WE STOPPED IT. *JS

The contact owns a 2013 Subaru Forester. The contact stated that while coasting downhill into his carport to park his vehicle, the vehicle independently accelerated forward and crashed his camper. The vehicle became wedged underneath the camper and all four legs of the camper to fold. The airbags did not deploy upon impact. The contact was not injured and a police report was not filed. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was approximately 140,000.

THIS IS A FOLLOW UP TO COMPLAINT NUMBER 11387558. I TOOK MY CAR TO THE DEALERSHIP FOR THE REPLACEMENT OF THE TORQUE CONVERTER..THE CAR WAS GETTING WORSE WITH SHAKING, SHUDDERING AND STALLING. THEY REPLACED THE TORQUE CONVERTER AND CHARGED ME $1,029.25. THE SERVICE ADVISOR TOLD ME SUBARU HAS HAD TROUBLE WITH THEIR 2010-2013 MODELS ESPECIALLY THE OUTBACKS. HE SAID THIS IS A FIRST WITH THE FORESTER I HAVE AND HE HAS BEEN THERE FOR 9 YEARS. HE ADVISED ME TO CONTACT SUBARU AND SEE IF THEY WOULD HELP ME OUT. I CALLED AND THEY WOULD NOT REIMBURSE ME FOR THE TOTAL COST OF THE REPLACEMENT. THEY ONLY OFFERED A PARTIAL "GOODWILL REIMBURSEMENT" OF 350.00 SINCE THE CAR WAS OUT OF WARRANTY. IT IS OBVIOUS THAT THIS PART IS DEFECTIVE SINCE I ONLY HAVE 56,000 MILES ON THE CAR. THEY NEED TO RECALL THEIR CARS THAT HAVE THIS DEFECTIVE TORQUE CONVERTER IN THEM. THEY ARE LIABLE WARRANTY OR NO WARRANTY. I WAS VERY FORTUNATE THAT I DID NOT GET INTO AN ACCIDENT.

The contact owns a 2013 Subaru Forester. The contact stated that while driving at various speeds, the headlights and taillights became inoperable. The vehicle was taken to an independent mechanic who changed the taillight light bulbs approximately 10 times. The headlight light bulbs were replaced 4 times. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure however, no additional assistance was provided. The failure mileage was approximately 70,000. The VIN was not available.

SINCE PURCHASING THIS VEHICLE WE HAVE REPLACED THE DRIVERS SIDE HEADLIGHT 6 TIMES. IN THIS SAME TIME PERIOD WE HAVE REPLACED THE PASSENGER SIDE HEADLIGHT ONLY ONCE. THIS CONCERNS ME, AS IT MAKES ME THINK THERE IS A WIRING PROBLEM & A POSSIBILITY OF A MORE SEVERE PROBLEM

See attached document for complaint.

I PARKED IN MY DRIVEWAY, WHICH HAS A SLIGHT INCLINE, PUT CAR IN PARK BUT LEFT IGNITION RUNNING AND HEADLIGHTS ON. I HAVE PARKED IN THIS SPACE SEVEN YEARS AND WAS NOT IN HABIT OF PULLING THE PARKING BRAKE. I HAD A VISITOR WHO NEEDED TO SEE DECK STEPS AS IT WAS NIGHTTIME. WE BOTH GOT OUT, WENT UP THE STEPS AND I RETURNED TO TURN OFF CAR. WHEN I LEAVE KEYS IN IGNITION I KEEP DRIVER'S DOOR AJAR TO PREVENT UNWANTED LOCKING. I OPEN DOOR, LEAN IN TO TURN OFF KEY. BEFORE I CAN REACH THE KEY, THE CAR STARTS ROLLING BACKWARDS. I THROW MYSELF SIDEWAYS TO AVOID CAR ROLLING OVER ME. BECAUSE OF INCLINE, CAR GATHERS SLIGHT SPEED AS IT ROLLS ABOUT 40-50 FEET DOWN DRIVEWAY (I LIVE ON A HILL AND DRIVEWAY INCLINE IS MORE PRONOUNCED FARTHER DOWN). IT VEERS SLIGHTLY TO LEFT AND I HEAR A "THUD." ENGINE STOPS, HEADLIGHTS GO OUT, AS BEST I RECALL. CAR WAS STOPPED BY A SIX-INCH DIAMETER TREE. WHEN I GET BACK IN, I HAVE TO ROCK THE STEERING WHEEL BACK AND FORTH TO GET THE IGNITION STARTED AND DRIVE CAR BACK TO PARKING SPOT. ODD THING IS THAT WHEN I GET IN THE CAR TO MOVE IT FROM TREE, THE GEAR IS IN "PARK." DAMAGE IS SUBSTANTIAL, NEARLY $10,000 BECAUSE OF WHERE IT HIT IN THE BACK AND INVOLVED THE EXPENSIVE EMISSIONS SYSTEM. I HAVE TRIED TO RECREATE THIS, PUTTING GEAR IN BOTH NEUTRAL AND REVERSE AT SAME PARKING SPOT. I STRONGLY BELIEVE IF I HAD UNKNOWINGLY LEFT IT IN REVERSE, IT WOULD HAVE IMMEDIATELY STARTED ROLLING BACKWARD; IF I'D LEFT IT IN NEUTRAL, THE WEIGHT SHIFT OF GETTING OUT OF THE CAR AND SLAMMING CLOSED ONE OF THE DOORS WOULD HAVE STARTED IT ROLLING BACKWARD AT THAT TIME, NOT LATER. USSA TOLD ME SUBARU HAS NOT OWNED UP TO ANY ROLLBACK PROBLEMS WHEN THE CAR IS IN PARK AND ON A SLIGHT INCLINE BUT I FOUND A SIMILAR ROLLBACK IN A SUBARU FORUM FOR A CAR THAT WAS SAME YEAR, SAME MODEL AND LOW MILEAGE, AS MINE IS. I NOW USE PARKING BREAK ALL THE TIME, NO LONGER TRUSTING THE CAR.

I UNDERSTAND THAT THERE WAS A RECALL FOR THIS VEHICLE THAT CLAIMS TO BE REPAIRED- THE IGNITION TURNING OFF WHILE DRIVING. THIS HAPPENED A FEW MINUTES AGO WHILE DRIVING 65+ ON THE FREEWAY AND WE WERE ALMOST HIT BY AN 18 WHEELER BECAUSE OF IT. ZERO POWER WHATSOEVER. I WAS ABLE TO PUT IT IN NEUTRAL AND TURN THE KEY A FEW TIMES AND RESTART IT. AFTERWARDS, THE CHECK ENGINE, STABILITY CONTROL, TIRE PRESSURE, SEATBELT LIGHTS ARE ALL ON, CRUISE CONTROL IS FLASHING (I DON'T USE CRUISE). I DON'T KNOW HOW THE INCLUDED PICTURE HELPS. I FEEL LIKE THIS ISSUE WAS EITHER ABSOLUTELY NOT ADDRESSED, OR IF IT WAS, THE REPAIR HAS DEFINITELY FAILED. EITHER WAY, I NEED TO KNOW WHAT I SHOULD DO BECAUSE THIS IS MY ONLY VEHICLE, MY KIDS HAVE TO RIDE IN IT AND I CAN'T TRUST IT NOT TO KILL EVERYONE NOW.

TL* THE CONTACT OWNS A 2013 SUBARU FORESTER. THE CONTACT STATED WHENEVER HE DROVE THE VEHICLE DURING THE DAYTIME THERE WAS NO VISIBILITY OF THE INSTRUMENT DISPLAY PANEL. HOWEVER, AT NIGHT THE ENTIRE INSTRUMENT DISPLAY PANEL WOULD AUTO ILLUMINATED. THE CONTACT STATED THE PROBLEM OCCURRED EVERY TIME HE DROVE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO TEST DROVE THE VEHICLE AND ACKNOWLEDGED THAT THERE WAS A PROBLEM WITH THE INSTRUMENT-DISPLAY PANEL BUT DID NOT PROVIDE A REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

1. CARS SHORT BLOCK IS REPLACED 4 DAYS AGO UNDER WARRANTY. THE TEMPERATURE DROPPED TO -20 CELCIUS (-25 CELSIUS WITH WIND CHILL) I STARTED THE CAR AND IT IS MAKING RATTLING NOISE. ALTHOUGH I ALWAYS WARM THE CAR BY FOR APPROX 5 MIN LIKE LAST DAY, YET A CONTINUOUS RATTLING NOISE IS THERE, AND I HAVE A FEELING THAT TIME-TO-TIME IT SHAKE VIGOROUSLY AFTER SHORT BLOCK REPLACEMENT BY THE SUBARU DEALER. I HAVE YET TO CONTACT THE DEALER FOR THE ISSUE. PRESENTLY VEHICLE IS MAKING RATTLING NOISE WHILE STATIONARY AND ALL THE TIME WHEN IN MOTION TOO. 2. SEAT BELT RECEIVER FOR DRIVER AND PASSENGER SIDE AND LITERALLY BAD; DEALER REFUSED TO REPLACE THEM UNDER WARRANT. ALTHOUGH I PUT A LITTLE OF LITHIUM GREASE THEN-AFTER THEY ARE WORKING GREAT.

SQUEAKY BRAKES, SEATBELT RECOIL

GOES THROUGH INSANE AMOUNTS OF OIL. NEED TO CHECK AND ADD OIL ALMOST EVERY TIME I FILL WITH FUEL. CARE HAS ONLY ABOUT 50K MILES

IN JUNE WHILE DRIVING TO LA FROM YOSEMITE, MY OIL LIGHT BEGAN FLICKERING, ENGINE HAD ABOUT 46K, THEN CAME ON AT TIMES WHILE DRIVING FROM SAN DIEGO TO LA. SUBARU TOLD ME IT WAS A FAULTY OIL SWITCH. REPLACED WITH AUTOZONE PS309. DROVE FROM DENVER TO BISMARCK ND TO DRIVE MY COUSINS KID WITH A TUMOR ON HIS HEART AND SPINE TO MAYO CLINIC TO ROCHESTER, MN FOR CHEMO 2 TIMES TO TAKE SOME PRESSURE OFF OF THE FAMILY. IN THE MIDDLE OF SOUTH DAKOTA, MY OIL LIGHT CAME ON AGAIN. I CHANGED THE OIL AND FILTER. OIL LIGHT STILL ON, EVEN THOUGH TOTALLY FULL OF OIL, ENGINE IS STILL VERY HOT. DID NOT SLEEP ALL NIGHT, WORRIED ABOUT CAR. I WENT 35 MPH ON THE HIGHWAY TO SUBARU DEALER IN BISMARCK ND, AND WAS TOLD THERE IS NEW OIL SENSOR, NO PROBLEMS, DRIVE ON, WOULD COST $175 TO CHANGE SENSOR (MY ENGINE IS STILL UNDER WARRANTY). MY MILEAGE DROPPED FROM 30 MPG TO 25.5 MPG AFTER DEALERSHIP VISIT ON WAY TO ROCHESTER, AND 27 MPG BACK TO BISMARCK. CALLED SUBARU DEALER, WAS TOLD IT WAS THE GAS I WAS USING. CALLED SOA, BASICALLY WASTE OF TIME. CHANGED OIL AND FILTER AGAIN. DROVE TO ROCHESTER, SLIGHTLY BETTER GAS MILEAGE, LOW OIL LIGHT WAS ON THE ENTIRE WAY BACK. ADDED 1/2 QT. CALLED SUBARU DEALER ABOUT GAS MILEAGE DROP TOLD ME IT WAS THE GAS. DROVE FROM BISMARK TO MISSOURI TO DENVER ABOUT 1200 MILES. OIL LIGHT ON AFTER ABOUT 10 HOURS. SMELLED BURNT TAR SMELL NEAR ENGINE. CHECKED OIL IN DENVER. OIL AT LOW LEVEL OF STICK. ADDED ABOUT A QT. GOING TO DEALER TO SEE WHAT CAN BE DONE.

See attached document for complaint.

TL* THE CONTACT OWNS A 2013 SUBARU FORESTER. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD NOT SHIFT INTO ANY UP GEARS WITHOUT WARNING. THE CONTACT STATED THAT THE FLOORMAT ON THE FRONT DRIVER SIDE WOULD CATCH ON THE CLUTCH WHILE THE VEHICLE WAS IN MOTION. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 4,000. THE VIN WAS UNAVAILABLE.

THE ?LOOKUP? FOR THE VIN NO. ON YOUR WEBSITES IS DYSFUNCTIONAL. MY VIN IS [XXX] (SUBARU FORESTER) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR