2014 Subaru Forester Airbags Problems

Airbag warning light came on 1/25, took to Subaru dealership for diagnostic service. Was told the Passenger Front Seat Occupant Detection Sensor Assembly needs to be replaced, airbag system is not functional. Item has been on backorder, unable to replace as needed and told this is a known issue for Subaru. Have since contacted Subaru National Consumer Advocacy for assistance (case #250418-1700639). We have been waiting for 4 months to remedy this situation. Through no fault of our own, our 2014 Subaru Forrester does not meet safety standards of functioning airbags. This is a known problem for other Subaru owners and the part is in high demand due to inability to secure them. This has limited our use of the vehicle.

NHTSA ID

11656531

Incident

Jan 7, 2025

The contact owned a 2014 Subaru Forester. The contact stated that while driving at 35 MPH, a vehicle coming from oncoming traffic was attempting to make a left, causing the contact to crash into that oncoming vehicle. The contact mentioned that during the impact, the front passenger side wheel was pushed into the radiator. The contact spouse sustained injuries, and medical attention was provided, and the contact was taken to the local emergency room. The contact stated that the steering wheel and the knee air bags were deployed during the incident, which caused the contact to be injured. The contact sustained an upper chest injury and contusions to both of their legs, and the contact's left leg was also burned. A police report was filed. The vehicle was towed and destroyed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 103,000.

NHTSA ID

11656114

Incident

Apr 22, 2025

Mileage

103,000 mi

While I was driving to work, with Cruise control set at 65, I hit a deer head on. All airbags deployed and engine ceased and I was able to brake car to a stop on the shoulder of the road. Within minutes, the engine erupted in fire and thankfully I wasn't trapped inside and was able to get out, because by the time I got 4-500 feet from the car, it had been totally engulfed in flames. From the time I hit the deer to the fire starting was less than 10 minutes. Fire truck wasn't even on scene yet and I was still speaking with highway patrol on the phone. If I had been trapped or the vehicle had rolled i wouldn't be here today. It was that quick.

NHTSA ID

11651125

Incident

Mar 20, 2025

About a year ago the passenger airbag warning light came on. Took it to the dealer who stated the passenger seat occupant detection sensor was malfunctioning. I was also told this meant the passenger airbags would not deploy in an accident. The dealer stated the replacement part was on back order and they could not get it. It has been 11 months and they have not gotten the part. Additionally this part has been recalled on the 2015-2018 models with heated seats due to the heated seats causing the malfunction. I have the 2014 model with the exact same heated seats and sensor and it was not included in the recall. For 11 months I have not been able to use the passenger seat for fear anyone in the passenger seat could be seriously hurt or killed due to the airbags not deploying. I have contacted the dealer and Subaru of America multiple time and was basically told it’s my problem and to keep waiting for the replacement part, which I will then have to pay approximately $1100 for the repair.

NHTSA ID

11641408

Incident

Feb 1, 2024

airbag inspection light comes on. Dealer verified vehicle has defective passenger harness and or seat cushion. Replaced harness under passenger seat in July 24, now Oct 24 airbag inspection light is back on. The 2014 has the same WUM 98 harness kit and seat sensor, so why isn't the 2014 Subaru Forrester included in the WUM 98 recall?

NHTSA ID

11620376

Incident

Oct 17, 2024

My 2014 Subaru Forester has a defective passenger weight sensor in the passenger seat. This sensor has been subject to recall for the 2015-2018 model years. [XXX] Shouldn’t that be extended to the 2014 model year? It appears to be the same problem and is widely reported online. 1. The airbag is set to not deploy when the weight sensor is not talking to the control computer. A clear safety hazard. 2. The Servco Subaru dealer confirmed it wasn’t working and wants over $1k to repair it. 3. Not confirmed by any other entity. 4. There is a warning icon that appears in the display. Note that it may operate and then stop working, only to cycle through both states again. Thanks for looking into this. I’m hoping you will help all of the Subaru forester owners with this issue before any lives are lost. Also please keep in mind that Servco is the importer of Subarus in Hawaii, unlike the rest of the USA where Subaru America is the importer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11573240

Incident

Feb 3, 2020

Occupant Detection System (ODS) system failure causes the front passenger-side airbag system to malfunction, which could mean that the airbag may not deploy during a collision. Although other model years have a product campaign bulletin for this issue (WUM-98R, NHTSA ID 19V-701), the 2014 does not. Numerous other consumers have complained about this same issue. The dealership indicates that the only remedy is to replace the seat cushion, which costs more than $1,000, at the consumers expense.

NHTSA ID

11566396

Incident

Dec 30, 2023

The passenger side seat airbag sensor has quit sensing when someone is seating in the seat and turns off the airbag. After taking it in to the dealership and them running diagnostics they said, “it isnt working.” They quoted me a repair of $1182 to replace the whole seat. I know Subaru has issued a recall on certain models, but my car was not one of them. It seems like the same problem though. There appears to be a lot of people having the same faulty sensor system and having to pay high repair costs that only the dealership can do.

NHTSA ID

11531384

Incident

Jul 10, 2023

Since January, the occupancy airbag warning light would turn on and off. Also, even with no passenger in the passenger seat, I would have to engage the passenger side seatbelt so the reminder bell would stop dinging. On 15 June, I took my vehicle into the Subaru dealership. The diagnoses what that the occupancy senor in the passenger seat was defective. I was informed that this defect also disables the entire car's airbag system. To answer the other questions above: 1) Yes, the vehicle is available for inspection. (2) The safety of my grandchildren, husband, and myself are at risk if the airbags will not deploy. (3) Subaru dealership has confirmed the problem. (4) No other agency has inspected the vehicle but I am willing to obtain a second opinion. (5) The seatbelt issue started January. In May of 2023, the ABS warning light would periodically turn on and off. Thank you.

NHTSA ID

11529890

Incident

Feb 1, 2023

The contact owns a 2014 Subaru Forester. The contact stated that the passenger’s side air bag warning light illuminated on the instrument panel. The vehicle was taken to a dealer where a diagnostic test was performed. The diagnostic test showed that the ODS (Occupant Detection System) was defective and needed to be replaced. The manufacturer was also notified of the failure, and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 191,000.

NHTSA ID

11529127

Incident

Jun 25, 2023

Mileage

191,000 mi

The contact owns a 2014 Subaru Forester. The contact stated that while reversing, the Back Over Prevention screen failed to display an image. The contact stated that the failure occurred intermittently. The contact also stated that after starting the vehicle or while driving at various speeds, the front passenger’s side seat belt and air bag warning lights would illuminate without an occupant seated in the seat. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V701000 (Air Bags) however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was informed of the failure and informed the contact that the vehicle was not included in a recall. The approximate failure mileage was 72,500.v

NHTSA ID

11485551

Incident

Sep 20, 2021

Mileage

72,500 mi

The contact owns a 2014 Subaru Forester. The contact stated that the passenger’s seat air bag sensor failed to recognize a passenger seated in the passenger’s seat. The air bag off message remained off while driving. The vehicle was taken to a dealer where the contact was provided an estimate for the repair. The manufacturer was also notified of the failure and offered assistance. The vehicle had yet to be repaired. The failure mileage was approximately 170,000.

NHTSA ID

11470433

Incident

Apr 1, 2022

Mileage

170,000 mi

Front passenger seat air bag sensor, front passenger seat occupancy sensor, front passenger seat airbag computer, red air bag warning light, yellow passenger airbag "on/off" light, seat belt warning and chime. Air bag disabled warning intermittently comes on. Specifically, air bag warning (red) light occurs and yellow pass airbag active light will indicate passenger air bag inactive/off. Sometimes for days, then Ok—whether passenger seat is occupied or not. Sometimes moving the seat up and back will reset this warning. When front pass seat empty or with weight as light as 2 pounds on the seat, seat belt warning light and chime comes on when speed exceeds 5 mph. Sometimes this alarm can be reset by sharply striking seat, sometimes not, and trip must be completed with the seat belt buckled. The seat belt issue and airbag light has been happening for about 2 years, getting more frequent. Appears recalls airbag issues with Forrester 2013 and earlier and after 2015. But not 2014. Note, front seats are heated.

NHTSA ID

11470334

Incident

Jan 1, 2020

The contact owns a 2014 Subaru Forester. The contact stated while pulling into a parking space, the vehicle accelerated unintendedly, went over a cement post, onto a sidewalk pavement, and crashed into a condo building. There was no warning light illuminated. The contact did not recall whether the brake pedal was depressed but failed to respond. The air bags failed to deploy. The contact was informed by the emergency units who examined her at the scene that she had sustained high blood pressure. There was no police report filed. The vehicle was towed to an autobody shop where it was repaired. The vehicle was then taken to the dealer where it was being diagnosed. The failure mileage was approximately 44,000.

NHTSA ID

11468657

Incident

May 30, 2022

Mileage

44,000 mi

I have a 2014 Subaru Forester and I am having the exact same problem described in the NHTSA Campaign Number: 19V701000. The dealership wants to charge $1250 dollars to replace the seat bottom for a part that is recalled for all Subaru Foresters from 2015-2018. An electrical connection in the front passenger seat for the Occupant Detection System (ODS) is causing the airbag sensor to remain in the OFF position even when there is a passenger in the car. This is unsafe! When I contacted corporate they were unwilling to pay for replacing the part. My only recourse is to hope that the recall is expanded to include the 2014 Subaru Foresters.

NHTSA ID

11448447

Incident

Jan 15, 2022

The passenger occupant detection system sensor mat was diagnosed as needing to be replaced in order for the SRS air bag system to work. The dealership charged me $89 to diagnose the problem. They then told me the repair will cost $900. I noticed several other 2014 Subaru Foresters have the same issue. There was a very similar recall for 2015 through 2018 models. I emailed Subaru of America to see if they can cover the cost of the repair today.

NHTSA ID

11441041

Incident

Nov 19, 2021

September 6,2018 the vehicle suddenly unintentionally accelerated. Came off the highway.Pulled in to a parking lot to turn around. Reaching for the shifter with my foot on the brake. The vehicle went 42mph in less than four feet, a woman was directly in the front center of vehicle when a loud roar happened. The woman jumped out of the way. As the 2014 Subaru Forester shot forward hitting a suburban and then bounced off a fence to stop in the road next to us. Had to fight to get towed to Gresham Subaru. Pulled dtcs and box information.Subaru denies SUA, has a recall on BLS. No airbag deployed, brakes did not work. Skid marks and chunks of tires.

NHTSA ID

11436859

Incident

Sep 6, 2018

Last week I had an issue when no one was in the passenger seat but the seatbelt chiming continued to go off. This happened even after turning off and restarting the car. The issue seemed to be resolved until I noticed the passenger airbag was off when I was driving my mom. Then a warning, "SRS airbag system needs to be checked", came on and has not turned off. I see a recall for 2015-2018 Foresters, but none with my VIN number. Of course, I've searched online and it seems to be a problem with others. I know moisture could be an issue, but I don't remember spilling anything recently. I wanted to report this in case another recall should be made.

NHTSA ID

11426139

Incident

Jul 14, 2021

OCCUPANT DETECTION SYSTEM (ODS) MALFUNCTIONING. PASSENGER AIRBAG IS OFF WHEN AN ADULT IS SEATED IN THE FRONT PASSENGER SEAT. SOMETIMES THE PASSENGER AIRBAG IS ON WHILE THERE IS NO ONE (AND NOTHING) ON THE SEAT, CAUSING THE SEAT BELT WARNING CHIME TO OCCUR UNTIL SEAT BELT IS BUCKLED. SUPPLEMENTAL RESTRAINT SYSTEM (SRS) LIGHT APPEARS ON DASHBOARD AND SHUTS DOWN AIRBAG SYSTEM WHILE DRIVING. THESE THINGS OCCUR SOMEWHAT RANDOMLY WHEN STARTING THE CAR, CONTINUE WHILE DRIVING IN THE CITY AND HIGHWAY, AND DON'T GO AWAY UNTIL THE CAR IS TURNED OFF. SOMETIMES RESTARTING THE CAR WILL CORRECT THE PROBLEM. I BROUGHT MY FORESTER TO THE DEALERSHIP BACK IN 2017 AND THEY REPORTED THAT THE SENSORS OF THE ODS SYSTEM WERE NOT WORKING PROPERLY AND WILL NEED TO BE REPLACES. COST ESTIMATE IS ABOUT $1,100. THEY SAID THE LIKELY CAUSE IS MOISTURE OR THE SEAT GOT WET. I LIVE IN A DRY CLIMATE AREA AND HAVE NOT GOTTEN THE SEATS WET AT ALL RECENTLY (AND BARELY EVER IN THE PAST). THROUGH RESEARCH, I HAVE FOUND A VERY SIMILAR PROBLEM HAS OCCURRED IN THE 2015-2018 MODELS AND THERE IS A RECALL (WUM-98) FOR THOSE YEARS. MY FORESTER IS A 2014 AND IS OF THE SAME GENERATION BUT ISN'T INCLUDED IN THE RECALL FOR SOME REASON. IS IT POSSIBLE THAT THE 2014 MODEL SHOULD ALSO BE INCLUDED IF THE SAME PROBLEM IS HAPPENING? APPRECIATE ANY HELP AND INSIGHT YOU CAN OFFER!

NHTSA ID

11405258

Incident

Mar 1, 2017

OCCUPANT DETECTION SYSTEM (ODS) MALFUNCTIONING. PASSENGER AIRBAG IS OFF WHEN AN ADULT IS SEATED IN THE FRONT PASSENGER SEAT. SOMETIMES THE PASSENGER AIRBAG IS ON WHILE THERE IS NO ONE (AND NOTHING) ON THE SEAT, CAUSING THE SEAT BELT WARNING CHIME TO OCCUR UNTIL SEAT BELT IS BUCKLED. SUPPLEMENTAL RESTRAINT SYSTEM (SRS) LIGHT APPEARS ON DASHBOARD AND SHUTS DOWN AIRBAG SYSTEM WHILE DRIVING. THESE THINGS OCCUR SOMEWHAT RANDOMLY WHEN STARTING THE CAR, CONTINUE WHILE DRIVING IN THE CITY AND HIGHWAY, AND DON'T GO AWAY UNTIL THE CAR IS TURNED OFF. SOMETIMES RESTARTING THE CAR WILL CORRECT THE PROBLEM. I BROUGHT MY FORESTER TO THE DEALERSHIP TODAY (1/26/2021) AND THEY REPORTED THAT THE SENSORS OF THE ODS SYSTEM WERE NOT WORKING PROPERLY AND WILL NEED TO BE REPLACES. COST ESTIMATE IS ABOUT $1,100 AND I HAVE TO WAIT UNTIL THE PART GETS SHIPPED IN. THEY SAID THE LIKELY CAUSE IS MOISTURE OR THE SEAT GOT WET. I LIVE IN A DRY CLIMATE AREA AND HAVE NOT GOTTEN THE SEATS WET AT ALL RECENTLY (AND BARELY EVER IN THE PAST). THROUGH RESEARCH, I HAVE FOUND A VERY SIMILAR PROBLEM HAS OCCURRED IN THE 2015-2018 MODELS AND THERE IS A RECALL (WUM-98) FOR THOSE YEARS. MY FORESTER IS A 2014 AND IS OF THE SAME GENERATION BUT ISN'T INCLUDED IN THE RECALL FOR SOME REASON. IS IT POSSIBLE THAT THE 2014 MODEL SHOULD ALSO BE INCLUDED IF THE SAME PROBLEM IS HAPPENING? APPRECIATE ANY HELP AND INSIGHT YOU CAN OFFER!

NHTSA ID

11390092

Incident

Jan 26, 2021

Mileage

98,000 mi

WHEN TURNING ON THE CAR OR WHILE DRIVING, A NOTIFICATION APPEARS ON THE DISPLAY INDICATING THE PASSENGER SIDE AIRBAG IS OFF. ALSO A LIGHT ILLUMINATES ON THE DASH INDICATING THE SAME THING. THIS HAS HAPPENED 4-5 TIMES IN THE LAST FEW MONTHS. THE NOTIFICATIONS/LIGHT USUALLY STAY ON FOR THE DURATION OF THE TRIP. IT HAPPENS BOTH WHEN THERE IS SOMEONE IN THE PASSENGER SEAT AND WHEN THE SEAT IS EMPTY. THE DEALER FOUND A STORED ODS SENSOR CODE BUT SINCE THE LIGHT WASN'T ON THE DAY I BROUGHT IT IN THEY WOULDN'T GO FURTHER WITH CORRECTING THE ISSUE. 2015-2018 FORESTERS CURRENTLY HAVE A RECALL FOR THIS ISSUE. I BELIEVE MY 2014 FORESTER TO BE AFFECTED BY THE SAME ISSUE.

NHTSA ID

11387184

Incident

Dec 28, 2020

Mileage

140,000 mi

WARNING LIGHT CAME ON IN THE CAR INDICATING A PROBLEM WITH THE AIR BAG SYSTEM. SUBARU SERVICE DETERMINED THAT THE AIR BAGS WOULD NOT ACTIVATE IN A COLLISION DUE TO A MALFUNCTION WITH THE PASSENGER SEAT AIR BAD MECHANISM. .SUBARU SERVICE SAID THE THE SYSTEM NEEDS REPLACEMENT. NO RECALLS FOR THIS MODEL AND YEAR HAS BEEN RECALLED BUT PREVIOUS SUBARU FORESTER MODELS FROM 2010 TO 2013 HAD A SIMILAR PROBLEM AND A RECALL WAS MADE FOR THEM.

NHTSA ID

11374779

Incident

Nov 11, 2020

Mileage

58,000 mi

WE HAD THE OIL CHANGED IN JULY. IN THE MIDDLE OF SEPTEMBER I ADDED NEARLY 1 QUART OF OIL. THE OIL LIGHT CAME BACK ON AGAIN OCTOBER 15TH AND ASSUMING IT IS LOW ON OIL AGAIN. AFTER EXTENSIVE ON-LINE RESEARCH, IT SEEMS AN OIL CONSUMPTION PROGRAM IS AN ISSUE THAT IS AFFECTING OUT VEHICLE AMONG COUNTLESS OTHER MODEL YEARS AND OTHER MANFACTURER'S AS WELL. IT DID NOT MATTER IF THE VEHICLES WAS TURNING, IN MOTION, IDLE OR DRIVING LOCATION, THE LOW OIL LIGHT WOULD REMAIN ON. THE AIR BAG LIGHT INDICATOR HAS BEEN COMING ON AND OFF FOR THE LAST 3 MONTHS. WE BROUGHT THE VEHICLE INTO THE DEALER THE MIDDLE OF JULY ONCE THIS HAPPENED. SINCE THE LIGHT WAS NOT ON AT THE TIME, THE DEALER COULD NOT DIAGNOSE IT. SINCE THE INDICATOR LIGHT IS APPEARS AND THEN DISAPPEARS, IT HAS BEEN DIFFICULT TO GET TO THE DEALER AND TIME WHEN THE INDICATOR LIGHT DECIDES TO RE-APPEAR. THE INDICATOR LIGHT RE-APPEARED AND WE SCHEDULED THE APPOINTMENT TO GET FOR A DIAGNOSIS. THE DIAGNOSTIC CONFIRMED THERE IS A BAD SWITCH UNDER THE SEAT. WE WERE ASKED IF WE HAVE AN I-PHONE AND CHARGE THE PHONE WHILE IT IS ON THE PASSENGER SEAT. YES, THAT MAY OR MAY NOT HAVE HAPPENED. WE WERE TOLD THIS IS NOT AN ISSUE WITH AN ANDROID PHONE. THE DEALER OFFERED TO REPLACE THIS ITEM BUT RESULTED IN AN APPROX. $1,000.00 BILL. THEY MENTIONED THEY WOULD PAY APPROX. 90% OF THE COST. IT DOES NOT MATTER IF THE CAR IS ON, TURING, IN MOTION CITY OR HIGHWAY DRIVING.

NHTSA ID

11364720

Incident

Oct 15, 2020

MY 2014 SUBARU FORESTER HAS RECENTLY STARTED HAVING WARNINGS ABOUT SRS. PASSENGER SEAT SENSOR OCCASIONALLY DOES NOT RECOGNIZE A PASSENGER IS SEATED AND THEREFORE THE AIRBAG IS 'OFF' EVEN IF SEAT IS OCCUPIED. BOTH FRONT SEATS ARE HEATED AND IT LOOKS LIKE THIS IS THE SAME ISSUE THAT LEAD TO A RECALL FOR 2015 SUBARU FORESTERS. PLEASE EXTEND THE RECALL TO INCLUDE 2014 MODELS. VERY UNSAFE AND COSTLY ($900-$1,200 ACCORDING TO OTHER COMPLAINTS) TO REPAIR THIS SENSOR IN ORDER TO HAVE THE PASSENGER AIRBAG OPERATIONAL. PASSENGER SEATBELT WARNING ALSO OCCASIONALLY COMES ON EVEN IF THERE IS NO ONE SITTING IN SEAT.

NHTSA ID

11362602

Incident

Oct 3, 2020

Mileage

135,000 mi

MY STEERING WHEEL AIR BAG SPONTANEOUSLY DEPLOYED AS I WAS SLOWLY DRIVING IN THE LOT OF A SHEETZ GAS STATION AFTER JUST GETTING OFF THE INTERSTATE (ESTIMATE MY SPEED AT 5 MPH IN THE GAS STATION LOT) THERE WAS NO INCITING INCIDENT. I WAS WEARING MY SEAT BELT SO ONLY INJURY WAS A BURN AND BRUISE TO MY LEFT HAND. THE VEHICLE REMAINED ON AND OTHERWISE FUNCTIONAL.

NHTSA ID

11361601

Incident

Sep 26, 2020

Mileage

122,000 mi