Owner-reported complaints naming the other system, filed with NHTSA
Data refreshed
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2014 Subaru Forester submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Heard deep rumble while driving In May 2021 Thought it may be start of muffler or exhaust problem but Subaru service said it is rear hub bearings. Service says there may be danger of tire falling off while driving.
WINDSHIELD HAS CRACKED TWICE
MY CAR HAD AN UNEXPECTED ACCELERATION WHEN APPLIED THE BREAK TO PARK ON THE PARKING LOT. AS A RESULT VEHICLE WENT AND COLLIDED INTO A RESTAURANT, DAMAGING THE RESTAURANT GLASS WALL AND FRONT BUMPER, PASSENGER FRONT WHEEL/TIRE OF THE VEHICLE.
WHILE THE VEHICLE WAS IN MOTION, I HEARD AN UNUSUAL SOUND AND FELT VIBRATION UNDER THE REAR PORTION OF THE DRIVERS FLOOR MAT. THIS WAS MOST NOTICEABLE AT SPEEDS 40 AND ABOVE, ON BOTH HIGHWAY AND SIDE ROADS. IT OCCURRED BOTH WHEN ACCELERATING AND WHEN COASTING. DIAGNOSIS BY MECHANIC RESULTED IN LEFT REAR WHEEL BEARINGS/HUBS BEING REPLACE 9/27/19. THIS WAS REPORTED ON COMPLAINT #11320955. THEN ON 6/18/20, THE SAME THING OCCURRED, WITH SOUND AND VIBRATION ON THE RIGHT SIDE OF THE VEHICLE. THE RIGHT REAR WHEEL BEARINGS/HUB WAS REPLACED. I AM VERY LUCKY THAT I DID NOT MISS OR IGNORE THIS SOUND AND HAVE AN ISSUE WITH THE VEHICLE WHILE IT WAS IN MOTION. I AM VERY CONCERNED ABOUT THE FRONT WHEELS AT THIS TIME, AS IT SEEMS IT MAY HAPPEN WITH THEM ALSO.
SEPTEMBER, 2019 - I DETECTED A NEW AND DISTINCT SOUND, ALONG WITH AN ODD VIBRATION FEELING IN MY VEHICLE. IT WAS ON THE LEFT SIDE, WITH THE VIBRATION SEEMING TO COME FROM THE AREA UNDER MY FEET AS I DRIVE. IT STARTED AT ABOUT 30- 40 MPH AND DID NOT SUBSIDE, EVEN WHEN I WAS NOT ACCELERATING, OR IF I USED THE BRAKES TO SLOW DOWN SOME. BOTH THE SOUND AND VIBRATION MAINTAINED WHILE I WAS CRUISING AT THAT SPEED OR HIGHER. I TOOK THE CAR TO MY MECHANIC, WHO DETERMINED THAT THE LEFT REAR WHEEL HUB WAS BAD. I HAD IT REPLACE IMMEDIATELY. MY VEHICLE IS 5 YEARS OLD AND THE MILEAGE WAS 79364. ADDITIONAL ON THIS VEHICLE, I JUST RECEIVED SUBARU SERVICE PROGRAM WUT-05, A PROBLEM WITH THE REAR COIL SPRINGS, WHICH I ALSO EXPERIENCED IN MAY, 2019. THIS VEHICLE HAS PROBLEMS I SHOULD NOT BE HAVING AT THIS AGE/MILEAGE. THESES ARE SAFETY ISSUES AS WELL AND NEED TO BE ADDRESSED BY SUBARU.
WHEN MAKE TURNS IN MOVING(BACKWARD OR FORWARD), THERE IS NOISY(CLICK) IN FRONT WHEEL SUSPENSION
FAILED REAR WHEEL BEARINGS TWICE WITHIN 20,000 MILES. INCREASINGLY LOUD NOISE WHEN IN MOTION.
TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT PASSENGER WHEEL SHOOK SEVERELY. THE VEHICLE WAS TAKEN TO COCONUT CREEK SUBARU IN COCONUT CREEK, FL, 888-459-5432, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
TL* THE CONTACT OWNS A 2014 SUBARU FORESTER. WHILE THE VEHICLE WAS PARKED, THE CONTACT OBSERVED THAT THE REAR PASSENGER SIDE TIRE WAS EXTREMELY WORN DOWN, BUT THE OTHER TIRES HAD NO ISSUES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN ALIGNMENT. THE REAR PASSENGER TIRE AND FRONT DRIVER AND PASSENGER TIRES WERE REPLACED, AND THE VEHICLE RECEIVED AN ALIGNMENT; HOWEVER, THE ISSUE RECURRED SIX MONTHS (APPROXIMATELY 8,000 MILES) LATER. THE CONTACT STATED THAT THE VEHICLE HAD BEEN EQUIPPED WITH SEVERAL DIFFERENT TYPES OF TIRES. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON SEVERAL OCCASIONS, BUT NO ISSUES WERE FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
RIGHT REAR TIRE BLOWOUT ON INTERSTATE 40 WHILE DRIVING 70 MPH. YOKAHAMA TIRE WAS SHREDDED BY TIME I PULLED OVER TO SIDE OF ROAD. TIRES ONLY HAD 15,600 MILES ON THEM. IF NOT FOR ALL WHEEL DRIVE, I MIGHT NOT BE HERE TO WRITE THIS. AFTER LOOKING AT CONSUMER AFFAIRS SITE WITH MANY PICTURES SIMILAR TO MINE OF SHREDDED YOKAHAMA TIRES, I REPLACED ALL WITH MICHELIN. TIRE SIZE WAS 2256017 WHICH HAS NOT BEEN RECALLED BUT SHOULD BE. I HAVE PICTURES OF SHREDDED TIRE.
DRIVING AT ABOUT 60 MPH AND CAR STARTING VIBRATING VIOLENTLY FOR A FEW SECONDS. CONTINUED DRIVING AND 10 MINUTES LATER SAME THING FOR SAME LENGTH OF TIME HAPPENED AGAIN.
THE EYESIGHT, ADAPTIVE CRUISE CONTROL AND PRE-COLLISION BRAKING SYSTEMS DO NOT RECOGNIZE STOPPED VEHICLES - HARD BRAKING IS REQUIRED TO STOP VEHICLE IN TIME. WHEN SYSTEMS DO FUNCTION THEY DO NOT GRADUALLY SLOW VEHICLE AND COME TO A STOP, BUT DO SO SUDDENLY AND DANGEROUSLY, CAUSING ME TO BRAKE HARD TO COME TO A STOP AT A SAFE DISTANCE BEHIND STOPPED VEHICLE. SAME SYSTEMS ARE ALSO DANGEROUSLY AFFECTED BY BRIGHT SUNLIGHT AND FAIL TO FUNCTION WITHOUT WARNING. DEALER SAID THEY CHECKED SYSTEMS OUT AND FOUND NOTHING WRONG. GAVE ME PRINT-OUT FROM OPERATING MANUAL STATING IT IS THE RESPONSIBILITY OF THE DRIVER TO OPERATE THE VEHICLE SAFELY AT ALL TIMES AND THAT THE EYESIGHT SYSTEM IS NEVER A SUBSTITUTE FOR ACTIVE DRIVER INVOLVEMENT AND MAY NOT OPERATE OPTIMALLY UNDER ALL DRIVING CONDITIONS!!!!!!! SUBARU CORPORATE CUSTOMER RELATIONS REPRESENTATIVE SAID THERE WAS NO SOFTWARE UPGRADE/FIX AVAILABLE FOR THE FORESTER MODEL. CERTAIN SUBARU 2015 MODELS ARE ADVERTISED TO HAVE AN UPGRADED EYESIGHT SYSTEM THAT RECOGNIZES LIGHTED TAILLIGHTS, AMONG OTHER IMPROVEMENTS. I WAS TOLD THE 2015 SYSTEM WAS NOT AVAILABLE FOR THE 2014 FORESTER. THANK YOU IN ADVANCE FOR YOUR ATTENTION TO THIS MATTER. A RESPONSE TO MY COMPLAINT WOULD BE GREATLY APPRECIATED. *TR
WHEN SOMEONE DEPARTS ROAD ON AN EXIT AND THEY ARE DECELERATING EVEN IF THEY ARE CLEAR AND OUT OF THE LANE THE CAR WILL PRACTICALLY STOP ON THE HIGHWAY, SLAMMING ON THE BRAKES HARD. EVEN UNDER NORMAL USE OF THE CRUISE CONTROL THE EYESIGHT SYSTEM DOES NOT ENGAGE THE BRAKES SLOWLY IN A PROGRESSIVE PATTERN IT HITS THEM ABRUPTLY. I AM IN A CONGESTED AREA AND HAVE OFTEN HAD TO OVERRIDE THE SYSTEM BY HITTING THE BRAKES MANUALLY TO DISENGAGE THE SYSTEM OR FLOOR THE GAS TO PREVENT SOMEONE FROM REAR ENDING ME ON THE HIGHWAY. I BROUGHT IT TO THE DEALERS ATTENTION THEY SAY IT IS OPERATING AS IT SHOULD AND HAVE BROUGHT IT TO SUBARU CORPORATE CUSTOMER SERVICE ATTENTION ON AT LEAST 3 OCCASIONS ASKING FOR A SOFTWARE UPDATE AND HAVE HAD NO RESPONSE. I BELIEVE THE SYSTEM IS GOOD BUT NEEDS REFINEMENT OF ITS SOFTWARE BEFORE SOMEONE GETS HURT OR KILLED.
THIS INCIDENT IS NEARLY IDENTICAL TO AN EARLIER COMPLAINT: NHTSA ID NUMBER 10574697. I WAS TRAVELLING ON A STRAIGHT PORTION OF INTERSTATE AT REDUCED HIGHWAY SPEED DUE TO COLD WEATHER AND LIGHT SNOW WHEN I BEGAN TO EXPERIENCE A WIGGLING SENSATION IN THE REAR END OF THE VEHICLE. LIKE DESCRIBED IN THE EARLIER COMPLAINT IT FELT LIKE THE REAR END WANTED TO STEP OUT, FIRST ONE WAY AND THEN THE OTHER, REPEATING RAPIDLY. I COULD SEE FROM THE REACTIONS OF DRIVERS BEHIND ME THEY WERE GIVING ME A WIDE BERTH AND COULD TELL SOMETHING WAS VISIBLY HAPPENING WITH MY VEHICLE. THE FRONT END DID NOT APPEAR TO BE AFFECTED NOR WAS THE ABILITY TO STEER THE VEHICLE. ONCE I DECELERATED TO 45-50 THE WIGGLING ABATED. IT WAS SNOWING AT THE TIME BUT THERE WAS NO MORE THAN A TRACE ON THE ROADWAY. NO OTHER VEHICLES AROUND ME SEEMED TO BE HAVING ANY DIFFICULTIES WITH TRACTION AND MOST WERE TRAVELING AT FULL HIGHWAY SPEED (70). MY ABILITY TO STEER AND BRAKE, EVEN MODERATELY, WASN'T AFFECTED AS I COULD SLOW IMMEDIATELY AND CHANGE LANES AND THE FRONT END DID NOT SKID. I TRAVELLED AT NO FASTER THAN 50 MPH FOR ABOUT ANOTHER 5 MILES AT WHICH TIME I SLOWLY ACCELERATED AND WAITED FOR THE WIGGING TO RESUME BUT IT DID NOT. I WAS ABLE TO COMPLETE MY JOURNEY (ANOTHER 40 MILES) WITHOUT FURTHER INCIDENT. I'M VERY EXPERIENCED IN WINTER DRIVING BUT THIS IS MY FIRST TIME WITH AN AWD VEHICLE. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS IN MY LIFE AND IT WAS QUITE UNNERVING. I DON'T KNOW IF THE VEHICLE WAS INDEED STEPPING OUT DUE TO SLIPPERY ROAD CONDITIONS (ALTHOUGH NOBODY ELSE SEEMED TO BE HAVING ANY DIFFICULTY) AND THE AWD SYSTEM WAS CORRECTING (OR OVERCORRECTING?) AS DESIGNED AND THAT WAS THE WIGGLING I FELT. IT'S NOT OCCURRED AGAIN . . . BUT I'VE BEEN CAREFUL TO AVOID SIMILAR WEATHER CONDITIONS (DEFEATS THE PURPOSE OF OWNING A SUBARU) AND HAVE NOT EXPERIENCED IT IN DRY WEATHER. *JS
THE ADAPTIVE CRUISE HAS NOT RECOGNIZED STOPPED VEHICLES, AND DID NOT SLOW THE VEHICLE DOWN THUS POTENTIALLY CONTRIBUTING TO A CRASH AND INJURY. THE CAR HAS BEEN EVALUATED MULTIPLE TIMES FOR THIS BY THE DEALER AND HAS NOT FOUND A PROBLEM. THE DYSFUNCTION CONTINUES; THERE WERE 4 INCIDENTS TODAY WHERE THERE WAS FAILURE OF THE ADAPTIVE CRUISE CONTROL SYSTEM TO INITIATE ANY SAFETY MANEUVERS TO AVOID A CRASH. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .