Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Jul 28, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
20%
of 87 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
6
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2025 Subaru Forester submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
BrakesDriver assistance
Filed Jul 28, 2026
Crash reported
The contact owns a 2025 Subaru Forester. The contact stated that while pulling into a parking space, the brake pedal was slightly released to move the vehicle forward; however, the vehicle unintendedly accelerated, failed to respond upon depression of the brake pedal, and crashed into a brick wall. The impact resulted in damages to the front bumper and caused a body panel to detach. No warning light was illuminated before or after the crash. The air bags did not deploy. There was no property damage, no reported injury, and no Police report was filed. The vehicle was driven to the dealer, where Subaru field technicians inspected the Event Data Recorder (EDR) and informed the contact that no data was recorded. The manufacturer was contacted and informed the contact that data was not logged because the vehicle was traveling at a significantly slow speed. The vehicle was not diagnosed or repaired. Additionally, the contact stated that a previously owned 2021 Subaru Forester had experienced the same failure, which also resulted in a crash, and a Police report was filed. The failure mileage was approximately 1,200.
NHTSA ID
11753338
Incident
Apr 3, 2026
Mileage
1,200 mi
Driver assistanceElectrical
Filed Jul 18, 2026
I have been having problems with my 2025 Subaru Forester since I purchased it. It has failed multiple times to alert me of people and cars when I am backing up. I have RCTW on my vehicle .Sometimes it alerts me when there is a car or person is coming behind me ,sometimes it doesn't. I have a video dated June 4th 2026. Three times people walked right behind my car when I was backing up. I almost hit them! I decided to video tape it. The back up camera also doesn't always work and did not go off when I was backing into the curb until I hit it without an alarm going off. The lighting alert system was also messed up because the light was on green until I almost hit the curb. This also happened on June 4th and I have a video. I could have hit a small animal or child or damaged my car. I have brought this to the attention of my Subaru Service department and they claim they can not replicate this problem.This is of great concern for me and I have filed a Lemon Law Case as I am too fearful I will hurt someone or myself because of these issues. In addition to this, my headlights are aimed down at the ground and I live on curvy country roads. Hard to see at night. My service department said Subaru of America would have to approve the adjustment. They never got back to me on this issue. The tech specialist told the service department manager that I had electrical problems with my vehicle as she witnessed the HVAC working improperly. My radio, navigations, phone and sound systems also cause distracted driving. The Radio would blast on high volume randomly . The navigation, phone and radio volume would be blasting without being able to turn this down. There is no way to turn off the radio. If you do, the whole navigations screen won't work. My navigation system is not functioning properly and has blacked out . Subaru has seen my vehicle 6 times for these issues . They claim they can't replicate the problem. My car is sitting in the garage. It is too unsafe to drive.
NHTSA ID
11751331
Incident
Jul 4, 2026
Driver assistanceElectrical
Filed Jul 18, 2026
I have been having problems with my 2025 Subaru Forester since I purchased it. It has failed multiple times to alert me of people and cars when I am backing up. I have RCTW on my vehicle .Sometimes it alerts me when there is a car or person is coming behind me ,sometimes it doesn't. I have a video dated June 4th 2026. Three times people walked right behind my car when I was backing up. I almost hit them! I decided to video tape it. The back up camera also doesn't always work and did not go off when I was backing into the curb until I hit it without an alarm going off. The lighting alert system was also messed up because the light was on green until I almost hit the curb. This also happened on June 4th and I have a video. I could have hit a small animal or child or damaged my car. I have brought this to the attention of my Subaru Service department and they claim they can not replicate this problem.This is of great concern for me and I have filed a Lemon Law Case as I am too fearful I will hurt someone or myself because of these issues. In addition to this, my headlights are aimed down at the ground and I live on curvy country roads. Hard to see at night. My service department said Subaru of America would have to approve the adjustment. They never got back to me on this issue. The tech specialist told the service department manager that I had electrical problems with my vehicle as she witnessed the HVAC working improperly. My radio, navigations, phone and sound systems also cause distracted driving. The Radio would blast on high volume randomly . The navigation, phone and radio volume would be blasting without being able to turn this down. There is no way to turn off the radio. If you do, the whole navigations screen won't work. My navigation system is not functioning properly and has blacked out . Subaru has seen my vehicle 6 times for these issues . They claim they can't replicate the problem. My car is sitting in the garage. It is too unsafe to drive.
NHTSA ID
11751330
Incident
Jul 4, 2026
Driver assistance
Filed Jul 6, 2026
Crash reported
The contact owns a 2025 Subaru Forester. The contact stated that while driving into a parking space and applying the brake pedal, the vehicle suddenly experienced unintended acceleration, surged forward and drove over a parking bump before crashing into the hedges and a lamp post. No injuries were reported. A police report was filed at the scene. The vehicle was later towed to the local collision center. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 14,920.
NHTSA ID
11748437
Incident
Jun 15, 2023
Mileage
14,920 mi
Driver assistanceFuel system
Filed Jul 5, 2026
Leading up to a windshield replacement, my eyesight cameras that help with adaptive cruise control and lane keeping assist kept failing. This feature would turn on and off repeatedly. When I got my windshield replaced, it took longer than expected because of the camera calibration. The microchip(s) inside one of the three cameras was fried and they had to put in a new camera. This failed camera was an original to my car and the justification provided was that "this sometimes happens." For the fuel/propulsion system, I was topping off my car with gas one day when something went very wrong. My fuel tank was just shy of full, and when the gas pump handle tripped to stop pumping gas, a large amount of gasoline came flooding out as I removed the gas pump handle. This was scary and highly concerning because I have never experienced this with any previous vehicle before. The dealership, in cooperation with corporate, identified one other instance of this issue occurring somewhere in the midwest. Their best guess as to what happened is that the air relief valve of my gas tank somehow became blocked and that is what caused the overflow of gasoline. The solution was to turn the air relief valve around from facing the outside of my car to the inside metal frame. July 2026 marks one year since acquiring my car, and these experiences thus far make me question the safety and longterm viability of my car and the Subaru brand. This is ironic, because Subaru's legacy and strong reputation of safety and build quality was my primary incentive for getting one in the first place.
NHTSA ID
11748389
Incident
Jun 15, 2026
Driver assistance
Filed Jun 26, 2026
While backing up into a parking space, my wifes car made contact with a dumpster, which started on the drivers side corner of the rear bumper. The backup sensor did not sound until it was too late. This was a low-speed maneuver that normally would allow for enough reaction time. I (husband) tried a similar maneuver when she got home and encountered a delayed backup sensor notification from both the drivers side and passenger side rear corners of the car. We have small children in our neighborhood, and fear this could have been a child.
NHTSA ID
11746638
Incident
Jun 18, 2026
Driver assistance
Filed Jun 20, 2026
While driving wth adaptive cruise set to 50mph I attempted to adjusted the setting for distance between us and rage car in front of us. While the car in front of us was maintains a steady speed our Forester started to slow down dramatically to a near stop; pressing the accelerator had no effect on the slow-down. Fortunately there was a new, closed lane next to us so we were able to roll out of traffic into that lane. Brought the car to a complete stop and turned the adaptive cruise off. After testing that the accelerator worked ok, pulled back into traffic. All was well the rest of this trip. This happened again when I tried to increase the distance between our car and the one ahead of us. Same fix…pulled over, shut off adaptive cruise and successfully pulled out into traffic. Lesson learned…leave the distance setting alone when using adaptive cruise….
NHTSA ID
11745351
Incident
May 15, 2026
Driver assistance
Filed Apr 1, 2026
I experienced a false emergency braking event twice at the same area near my home. The vehicle falsely identified a stopped car ahead of me and slammed on the brakes, with a loud beeping noise and flashing lights. Fortunately, there was no one behind me, or they would have probably collided with my vehicle. The same series of events happened a second time at the same place. I was on [XXX] heading west, where a left turn lane appears at [XXX] . Both times there was a vehicle in front of me that turned left into the exit lane when I was using cruise control. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11728521
Incident
Nov 19, 2025
Driver assistanceFuel system
Filed Mar 24, 2026
Crash reported
On 12/4/25, I was pulling into a space in a parking deck, was approximately one quarter of the way into the spot and the vehicle suddenly accelerated and struck a cement wall. I did not have my feet on the pedals at the time and was going at approximately 5 miles per hour. The airbags did not deploy, and no automatic braking or warning systems engaged. As a result of the accident, I sustained three fractured ribs and a partially collapsed lung. Immediately following the impact, the Starlink system dialed 911 and a police report was filed. I contacted the dealership who directed me to Subaru of America to report the incident. Their customer advocacy and quality assurance department reviewed telematics data and have refused to physically inspect my vehicle even though I have requested it as a customer because I do not feel safe driving this vehicle. Since I purchased my vehicle many of my safety sensor and warning systems will temporarily disable without any obvious cause.
NHTSA ID
11726788
Incident
Dec 4, 2025
BrakesDriver assistanceFuel system
Filed Jan 25, 2026
Crash reported1 injury reported
I bought a Subaru Forrester 2025 in March of 2025. I drove this car for almost 9 months to the day. On 12-19 -25 I was driving down the aisle in the Walmart parking lot at less than 10 mph. I turned right into a handicap parking lot and applied my brake as I was settling into the parking space. I was driving less than 5 mph as one normally would when parking and coming to a stop. My car accelerated quickly and with great speed and since my front wheels were still turned toward the right, my car sped toward the cement encased parking sign at a high rate of speed. I was in disbelief. I backed up to be in the proper space and got out and surveyed the damages. Thankfully I was alone in the car and due to the handicapped parking signs ahead and to the right of the parking spot I did not cross the marked lot lines and no other vehicles were involved. The car was not driveable so I had the it towed to the dealership and found they did not have a body shop. Then engaged a body shop to repair. Estimate of damages is $6,820. My car is still there today. It is now Jan 25 and we are waiting on a few replacement parts. At first I thought I might have stepped on the gas instead of the brake as I was parking that night. But all common sense tells me that my foot was properly on the brake as I was finishing up my parking maneuver at a very slow rate of speed. I looked around the internet and see that these same circumstances were replicated by other drivers esp. on the 2012-2020 models of Forresters. I had no prior knowledge of what I consider to be a significant fault in this vehicle. I did receive widespread bruising to my chest from the seatbelt. Once my car is repaired I will take it back to the dealer to have several systems checked for errors. I am leery of driving it again. I am really not in a position to buy a different vehicle but it may come to that. Altho the police report states that I may have hit the gas, upon further reflection I don’t feel that is true
NHTSA ID
11713259
Incident
Dec 19, 2025
Driver assistance
Filed Nov 25, 2025
I have a 2025 Forester. The new Forester has unexpectedly thrown on its brakes in a major way three times in 24,000 miles. The last incident was on a divided highway with a sweeping curve to the right. There were orange barrels closing off the lane to the left of me in the curve for maintenance work. In the middle of the curve to the right, the eyesight system saw the orange barrels in the other lane as a threat and unexpectedly threw on the brakes. I had concerns about being rear ended. I am reporting this because internet Subaru Forester blogs and facebook groups all have owners reporting the same dangerous issue.
NHTSA ID
11701420
Incident
Jun 21, 2025
Driver assistance
Filed Oct 23, 2025
Crash reported
Vehicle suddenly lurched forward while vehicle was pulling into a parking space, causing a collision with a building.
NHTSA ID
11695238
Incident
Oct 23, 2025
Driver assistanceElectricalInterior & seats
Filed Sep 22, 2025
1 injury reported
The contact owns a 2025 Subaru Forester Hybrid. The contact stated that the hatchback had opened independently while the vehicle was parked. The contact stated that the doors had opened unintendedly while the vehicle was being washed at the car wash. The contact stated that the door required to be slammed to close and to latch securely. Additionally, the contact stated that while reversing out of a 2-15 percent sloped driveway, the Reverse Automatic Braking (RAB) system's beeping sound engaged while there were no vehicles or objects in the proximity of the vehicle. The contact stated that the vehicle stopped abruptly, causing the driver's side seat headrest to hit the contact's head violently. The contact stated that the vehicle became inoperable. The contact exited and inspected the surroundings of the vehicle. The contact verified that the vehicle had not collided with an object. The contact returned inside the vehicle, and the vehicle responded as needed. The contact pulled into the driveway. The contact contacted the Doctor's office weeks later, and was referred to the ER. The contact went to the ER, where a CT scan, and other tests were performed, but internal bleeding was not found. The contact sustained a concussion and persistent headaches. Additionally, the contact underwent an MRI and was waiting for the neurologist to interpret the MRI test results. The vehicle was taken to the dealer, where the contact was advised to deactivate the reverse automatic braking(RAB) system. The manufacturer was notified of the failure and sent a field technician who inspected and test-drove the vehicle. The manufacturer later informed the contact that the vehicle had operated as designed while reversing on the sloped driveway. The vehicle was not repaired. The failure mileage was approximately 100.
NHTSA ID
11688968
Incident
May 12, 2025
Mileage
100 mi
Driver assistance
Filed Sep 22, 2025
[XXX] our 2025 Subaru Forester's eye sight stopped working. The screen went completely blue, no rearview camera of course and loss of the eye sight safety system, including radio. We only have approximately 4k miles on our vehicle. I tried a reset by holding the radio on and off button for 15 seconds (didn't work). I also removed the ground wire from the battery for a few minutes (approximately 5).....didn't work. SO I started doing research on this and it seems it's there is a lawsuit against Subaru that entails this. I believe it has been happening for about 10 years now. Having eye sight shut down and not having the safety options that we paid for is a terrible thing to happen on the road. Our dealership is taking care of it with a loaner tomorrow and hopefully fixing it forever, but my question is......WHY have they not been shut down until this is fixed? Ten years is a long time for this serious safety issue. Thank you for letting me vent. Sincerely, [XXX] & [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ID
11688871
Incident
Sep 21, 2025
Driver assistance
Filed Aug 4, 2025
My sight turn off when out side temperature in cold, or raining hard, fog on wind shield. Sony when the weather seem perfect all safety systems turn off. I have told my dealer about this event with no real positive answer. The pit system on compute and said it was working as designed so best auto and most reliable on road does not seem to be true
NHTSA ID
11678203
Incident
Nov 28, 2024
BrakesDriver assistancePowertrain (other)
Filed Jul 18, 2025
Crash reported
The contact stated that while pulling into a parking spot with the brake pedal pressed, the vehicle displayed unintended acceleration, crashing into the wall of the building in front of the parking space. The air bags did not deploy. The contact immediately placed the vehicle in reverse, with the brake pedal still pressed, and the vehicle accelerated at approximately 20 mph in reverse on its own. The vehicle suddenly came to a stop before crashing into a nearby tree. The contact immediately turned the vehicle off and exited the vehicle. The contact received no injuries, and no medical attention was needed. The police came and filed a police report. The vehicle was towed to an auto body shop. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 2,000.
NHTSA ID
11674528
Incident
Jul 14, 2025
Driver assistance
Filed Feb 20, 2025
My Subaru issues, false warnings to “KEEP HANDS ON STEERING WHEEL” while both hands are holding the steering wheel. The warnings are inconsistent and follow varying sequences. In most cases, the warning begins with a yellow outlined warning, on the instrument panel, to keep hands on the steering wheel with the accompanying beep tones. In most cases, with no change in hand position, the light will go out. In other cases, the outline on the warning will change to red and then go out. In still other cases, the warning will proceed to the CID and be displayed in red with audio. In all of these cases there has been no change in hand position. Usually the light will go out in a few seconds with no change in hand position. In the opposite case, if hands are completely removed from the steering wheel, no warning is given for approximately 12 seconds. In all cases, these false warnings are a distraction to my driving. I consider that a safety issue. In only one case so far has automatic breaking been applied with no reason. My previous car was a 2020 Subaru Forrester and I experienced none of these false warnings with that car. It is not clear to me if the false warnings I am experiencing in my car are unique to my particular car or if it is a generic defect in all Subaru. It is my understanding that my current car originated in Asheville, North Carolina which experienced hurricanes, Helene and Milton. I wonder if exposure to those hurricanes compromised the electrical system in my car.
NHTSA ID
11644011
Incident
Feb 20, 2025
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
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