2014 Subaru Legacy Owner Complaints

The contact owns a 2014 Subaru Legacy. The contact stated that while depressing the brake pedal, there was a clicking sound coming from underneath the vehicle, and the vehicle swayed slightly before coming to a stop. The failure became more persistent, and the clicking sound became louder within a week. The vehicle was taken to a certified mechanic, who determined that the frame had severe rust that had created a hole near the ball joints on the driver’s side front wheel and informed the contact that the vehicle was not safe to drive. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 130,000.

NHTSA ID

11686952

Incident

Sep 3, 2025

Mileage

130,000 mi

The contact owns a 2014 Subaru Legacy. The contact stated that the vehicle hesitated before accelerating. The contact stated that there was a lag in the vehicle while driving and attempting to accelerate above 65 MPH. The contact stated that the vehicle failed to start immediately, and several attempts were needed to start the vehicle. The failure was intermittent; however, the failure was persistent while using the remote start feature. The vehicle was taken to the dealer and the contact was informed that the failure might be related to NHTSA Campaign Numbers: 19V297000 (Electrical System) and 13V336000 (Power Train); however, the VIN was not included in the recalls. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 50,000.

NHTSA ID

11642720

Incident

Feb 14, 2023

Mileage

50,000 mi

Believe the torque converter in the cvt transmission is causing the vehicle to stall. Happened multiple times going through an intersection and was almost side swiped. Was an extended warranty on cvt but no recalls for it yet.

NHTSA ID

11641208

Incident

Jan 20, 2025

The occupancy detection sensor module failed. Similar to the 2014 forester recall the module has failed and Subaru dealership wants $3300 to replace the module. The passenger airbag is off due to the sensor not working. Previous airbag recall has been resolved, but I am concerned that they are related.

NHTSA ID

11627248

Incident

Nov 4, 2024

My Subaru ran perfectly fine until the water pump and cooler lines got replaced after these were replaced it was tried to be driven and the car then had no idea what gear it was in drive is drive neautral is drive and reverse does not work at all paddle shifters won’t work AT oil temp light check engine light brake light flashing cruise control light all came on and the car will only go forward and it’s making some crazy shutter noises when you start it and sometimes it shuts off after it was started.

NHTSA ID

11621344

Incident

Aug 13, 2024

Na

NHTSA ID

11582107

Incident

Apr 10, 2024

My vehicle is suffering of the exact same issue described in recall WRA-24. However, this recall only covers the model years 2020 to 2022, mine is 2014 with approximately 106,000 miles. Since the last week of December, my vehicle has been to the Fort Wayne, IN Subaru Dealership approximately 9 time for the same issue. It has cost me over $2,500 plus the fuel used for all this trips (I live over 40 miles away from the dealership). The problem is still not 100 percent fixed after they changed the seat cushion, the airbag module, the seat belt buckle sensor, and I don't know what else. The last time (a couple of weeks ago) that the car was at the dealership, they had the car for over 2 weeks. The next morning, the car did the same thing again where the red airbag warning light turns on and the passenger airbag shuts off with a passenger sitting on the seat. I've taken videos of the issue to show the dealership as they seemed doubtful of what I was explaining to them. The dealer claims they have been in contact with Subaru and they don't know what else to do. They started providing me with a loaner free of charge after the 4th visit. In summary, same issue as WRA-24, over $2,500 so far, and still not resolved.

NHTSA ID

11579667

Incident

Oct 1, 2023

Brand new battery dies after letting the car sit for 3-10 days. Car draws 183mAmps of power just sitting, with no key in ignition and no doors open. This high amount of current kills the battery after letting the car sit for days. Legacy models after 2015 were recalled for this issue but not other years. This is an unacceptable product defect leaving customers stranded in potential remote locations.

NHTSA ID

11485052

Incident

Aug 10, 2022

The contact owns a 2014 Subaru Legacy. The contact stated that a small circular crack had formed on the lower driver’s side windshield without incident. The contact stated that she had not repaired the small crack since it did not obstruct her vison. Recently, the contact stated that another crack had formed horizontally along the lower edge of the passenger’s side windshield, also without incident. The contact stated that the cracks obstructed her vision while driving. Neither the dealer nor the manufacturer was notified of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 16V694000 (Visibility). The vehicle was not repaired. The failure mileage was unknown.

NHTSA ID

11460864

Incident

Nov 1, 2018

The contact owns a 2014 Subaru Legacy. The contact stated that the check engine and brake warning lights were illuminated. The contact stated that while driving at various speeds, the vehicle was jerking. The vehicle was towed to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was taken to an independent mechanic where the mechanic retrieved an unknown transmission code. The contact was then referred to the dealer for assistance. The manufacturer was notified of the failure, but no further assistance was provided. The approximate failure mileage was 99,500.

NHTSA ID

11440948

Incident

Nov 18, 2020

Mileage

95,500 mi

WHENEVER IT RAIN THE SUN ROOF LEAKS INSIDE THE CAR , WATER HAD FLOODED THE FLOOR RUGS AND SEATS ALSO THE BACKUP CAMERA WAS FILLED WITH WATER HAD TO REPLACED $237.99 THE VEHICLE WAS STATIONARY

NHTSA ID

11398032

Incident

Jan 8, 2021

TL* THE CONTACT OWNS A 2014 SUBARU LEGACY. THE CONTACT STATED THAT THE SUNROOF METAL DRAIN TUBES WERE CLOGGED CAUSING WATER TO DRAIN INSIDE THE CABIN OF THE VEHICLE. DUE TO THE FAILURE, THERE WAS CONDENSATION ON THE WINDSHIELD WHICH REDUCED DRIVER VISIBILITY WHILE DRIVING. THE CONTACT CLEANED THE WINDSHIELD BOTH MANUALLY AND BY ACTIVATING THE WINDSHIELD DEFOGGER. THE VEHICLE WAS TAKEN TO BAY RIDGE SUBARU (1819 CROPSEY AVENUE, BROOKLYN, NY 11214, (718)232-1900) TO HAVE THE SUNROOF DRAIN TUBES CLEANED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 755.

NHTSA ID

11343456

Incident

Feb 1, 2014

Mileage

755 mi

VEHICLE STALLS AND HESITATES FROM COMPLETES AND SHUDDERS WHEN COMING TO A STOP USUALLY AT INTERSECTIONS. CONTRIBUTING FACTOR IS TORQUE CONVERTER AND POSSIBLY VALVE BODY. KNOWN SAFETY ISSUE TO SUBARU THAT IS NO LONGER COVERED BY WARRENTY.

NHTSA ID

11341741

Incident

Jul 27, 2020

Mileage

162,000 mi

TL* THE CONTACT OWNED A 2014 SUBARU LEGACY. THE CONTACT STATED THAT HER SON WAS DRIVING AND HIT A DEER THAT CAUSED EXTENSIVE FRONT END DAMAGE. THE VEHICLE WAS TAKEN TO AN AUTO BODY REPAIR FACILITY FOR REPAIRS. HOWEVER, A WEEK AFTER THE REPAIRS WERE COMPLETED HER SON WAS DRIVING AGAIN WHEN HE SMELT SMOKE AND LOOKED OUT THE DRIVER SIDE WINDOW AND SAW FLAMES. THE DRIVER PARKED THE VEHICLE AND EXITED THE VEHICLE SAFELY WITH THE FRONT SEAT PASSENGER. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. POLICE AND FIRE DEPARTMENT REPORTS WERE FILED. THE CONTACT STATED THAT THE FIRE MARSHALL STATED THAT WITH THE EXTENT OF THE DAMAGE AN ELECTRICAL FAILURE CAUSE COULD NOT BE RULED OUT. THERE WERE NO INJURIES AND THE VEHICLE WAS COMPLETELY TOTALED. THE WRECKAGE WAS TOWED TO A SALVAGE YARD FOR THE INSURANCE COMPANY TO EXAMINE WITH A THIRD-PARTY EXAMINER TO DETERMINE THE CAUSE OF FIRE. THE MANUFACTURER WAS CONTACTED AND REQUESTED TO EXAMINE THE VEHICLE AFTER THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.

NHTSA ID

11325170

Incident

May 5, 2020

Mileage

99,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU LEGACY. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 58 MPH THE DRIVER SIDE HEADLAMP BECAME INOPERABLE. THE CONTACT ALSO STATED THAT THE FOG LAMPS WERE ALSO INOPERABLE. THE HEADLAMP BULBS AND FOG LAMP BULBS WERE REPLACED HOWEVER, THE FAILURE RECURRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

NHTSA ID

11310425

Incident

Feb 5, 2019

Mileage

80,000 mi

BROKEN CLOCK SPRING IN STEERING WHEEL. RESULT (HORN NOT WORKING )

NHTSA ID

11306870

Incident

Dec 1, 2019

BROKEN CLOCK SPRING IN STEERING WHEEL . RESULT ( HORN NOT WORKING)12

NHTSA ID

11306867

Incident

Dec 1, 2019

SPONTANEOUS WINDSHIELD CRACK DEVELOPED. STARTED IN FRONT OF THE STEERING WHEEL COLUMN, GOES UP 3-4 INCHES, TURNS AND GOES ACROSS THE BOTTOM OF THE WS TO A POINT IN FRONT OF THE GLOVE BOX. NO EVIDENCE OF AN IMPACT CHIP. CRACK MAY HAVE STARTED WHEN THE FRONT DEFROSTER AND SEAT HEATERS WERE BOTH ON. SUBARU REFUSED TO REPAIR UNDER WARRANTY OR PRODUCT DEFECT PROVISION.

NHTSA ID

11287679

Incident

Nov 12, 2019

Mileage

25,000 mi

TL* THE CONTACT OWNS A 2014 SUBARU LEGACY. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V626000 (PARKING BRAKE) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. CURRY SUBARU (3040 E MAIN ST, CORTLANDT, NY 10567) CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

NHTSA ID

11219432

Incident

Nov 15, 2018

PERIODICALLY THE CAR HAS BEEN SHUTTING OFF AFTER I START IT. WHEN IT'S STATIONERY. IT WILL SHUT OFF TWO TO THREE TIMES BEFORE IT WITH STAY ON. ALSO IT HAS BEEN CONSUMING OIL AND THE OIL LIGHT COMES ON BEFORE I'M DUE FOR AN OIL CHANGE.

NHTSA ID

11206112

Incident

Apr 19, 2019

Mileage

75,000 mi

CAR HAD PREVIOUSLY BEEN CUT OFF 5-10 MINUTES PRIOR. WENT TO MOVE VEHICLE, STARTED IT LIKE NORMAL, UPON PUTTING IT IN REVERSE THE ENGINE SHUT OFF. HAD TO PLACE VEHICLE IN PARK AND TAKE KEY BACK OUT AND RESTART.

NHTSA ID

11204551

Incident

Apr 20, 2019

Mileage

87,000 mi

TAKATA RECALL. RECEIVED LETTER STATING AIR BAG RECALL FOR THE PASSENGER SIDE FRONTAL AIR BAG ON MARCH15TH. CALLED RAMSEY SUBARU ON ROUTE 17 IN RAMSEY NJ WHERE I BOUGHT THE CAR AND WAS TOLD THAT I COULD NOT HAVE THE RECALL FIXED UNTIL SEPTEMBER 2019. IN MY MIND THAT IS NOT A RESONABLE AMOUNT OF TIME GIVEN THAT FACT THAT I CANNOT HAVE A PASSENGER IN MY CAR.

NHTSA ID

11192270

Incident

Mar 15, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 SUBARU LEGACY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS). THE CONTACT CALLED WHITE BEAR SUBARU AT 651-356-6332 (LOCATED AT 3525 N US-61, VADNAIS HEIGHTS, MN 55110) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11191357

Incident

Jan 9, 2019

TL* THE CONTACT OWNS A 2014 SUBARU LEGACY. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V009000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2019. AFTER CONTACTING THE LOCAL DEALER (MID HUDSON SUBARU, 1715 US 9, WAPPINGERS FALLS, NY), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

11187473

Incident

Mar 1, 2019

TAKATA RECALL. RECALL NOTICE INDICATES THAT 'UNTIL THIS REPAIR IS PERFORMED, DO NOT ALLOW PASSENGERS TO TIDE IN THE FRONT PASSENGER SEAT.' I CALLED THE DEALER, BEARD SUBARU, AS SOON AS THE NOTICE ARRIVED BUT WAS TOLD THERE WAS A WAITING LIST AND I WOULD HAVE TO WAIT UNTIL MAY. THAT PUTS MY VEHICLE OUT OF SERVICE FOR AT LEAST TWO MONTHS!

NHTSA ID

11187448

Incident

Mar 18, 2019