Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 105 NHTSA owner-reported complaints for the 2009 Subaru Outback. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 105 · page 1 of 5
I purchased fuel injectors from Ebay on 5/25/2026 who guaranteed direct replacement fit for my specific vehicle. The injectors failed within a few days of use causing a catastrophic fire and total loss of vehicle on 6/3/2026
The airbag light stays on all the time.
airbag light is on.
The contact owned a 2009 Subaru Outback. The contact stated that while driving at 50 MPH, the vehicle had failed to accelerate above 60 MPH without warning. The contact soon began to notice heavy white smoke in her rear-view mirror as the smoke quickly spread to the front end of the vehicle. The contact immediately pulled over, grabbed vital items, and exited the vehicle. The contact called 911 as flames quickly engulfed the vehicle, and a deputy who witnessed the fire pulled over to assist the contact. The fire department arrived at the scene and extinguished the fire. The contact sustained emotional distress as a result of the accident but did not seek medical attention. The contact was not given a police or fire report. The vehicle was initially towed to an independent tow yard before the contact's insurance had the vehicle towed to another location. The insurance company later deemed the vehicle a total loss. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 200,000.
The contact owns a 2009 Subaru Outback. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, the brake pedal was extremely soft. The contact stated that the vehicle required an extended distance to slow down or come to a complete stop, prompting the contact to discontinue driving the vehicle. The brake warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the braking system due to brake fluid leaks. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V311000 (Service Brakes, Hydraulic), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 188,000.
When I parked my vehicle in the garage, I smelled an odor coming from the engine compartment. I found that the front right inner axle boot had leaked grease. I then saw that the grease covered the catalytic converter. I am not sure when this started to be a problem, but my main concern was it could have started a fire.
The contact owned a 2009 Subaru Outback. The contact stated that while driving 65 MPH, the brake pedal was depressed and went to the floorboard, and the vehicle failed to respond. The contact swerved to avoid a crash and moved over to the median. The contact stated that the vehicle spun around, and the contact used the parking brake to stop the vehicle. The contact was unaware of a warning light being illuminated. The contact stated that on another occasion, the air bag warning light intermittently illuminated weeks before a crash. The driver’s and passenger’s side air bags failed to deploy. A Police report was not filed. There were no injuries sustained. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired. The Insurance company was not contacted. The manufacturer was not notified of the failure. The contact stated that there was a gasoline odor coming from the engine weeks prior to the failure. The failure mileage was approximately 106,000.
The rear hatch on this Outback won't lock. As a woman on her own, my safety is at risk. I have read of other people who have this issue and has been able to fix this on their own. This is a safety issue if your vehicle won't lock completely because the wires in the hatch are compromised.
The dashboard becomes sticky and shiny and therefore makes it difficult to see. Subaru offered a limited recall but too many vehicles such as mine were overlooked. Also apparently the repair they offered only replaced the dashboard with one of the same caliber. So eventually more cars will be affected by the sticky and shiny dash as time goes on.
Passenger Side - rear brake line failed. Upon inspection the brake line rotted out at 4 way junction box - just in front of the rear tire- passenger side. Had to remove the plastic shield to get to the problem. I was driving at the time when it failed. Pretty scary as the car almost did not stop. I lost about half of the brake fluid. I know Subaru of America had a recall and this car was inspected years ago. Their fix was to spray a wax coating on the lines. They should have replaced the brake lines on all the cars subject to the recall. There is obviously an issue here with the quality of the lines they used as I see that 2005 to 2009 subarus have this problem. Safety put me or others at risk - yes
The contact owns a 2009 Subaru Outback. The contact stated that the vehicle failed to restart after being parked. The contact stated that several attempts were needed to start the vehicle. The contact stated that the battery was charged to start the vehicle. The contact was informed by a tow truck mechanic, who assisted with jumping starting the vehicle, that the end switch needed to be replaced. The information was confirmed by another certified mechanic. The contact stated that a certified mechanic was contacted to schedule a repair however, the vehicle was not yet repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 115,000.
Car stalling at stops. Received a report on all work done on this car stating issues with catalytic converter and that Subaru repaired before I bought the car. I also had loss of all brakes when the lines leaked out November 2022 . I had brakes repaired cost of $1000.so far since buying this car I have not been able to drive the car because of the stalling issues.
The contact owns a 2009 Subaru Outback. The contact stated that both the driver’s and passenger’s side seat belts failed to retract upon release. The contact had taken the vehicle to the dealer where the parts to repair both seat belts were ordered. When the vehicle was returned to the contact, both the driver’s side seat belt and the passenger’s side seat belt were replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be serviced. The failure mileage was 70,198.
The contact owns a 2009 Subaru Outback. The contact stated while attempting to come to a complete stop, the contact stated that the brake pedal depressed fully to the floor without applying the brakes. The contact stated that the ABS warning light was illuminated. The vehicle was taken to a local mechanic where it was diagnosed with needing the junction box and brake lines replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V311000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 170,000.
Both the head gasket and valve cover gasket are leaking oil. The head gasket started leaking at 52k miles and the valve cover at 65k miles. Both need to be replaced. Subaru has had issues with these gaskets for decades. There should be a recall for these issues.
The contact owns a 2009 Subaru Outback. The contact stated while driving at various speeds, the vehicle shut-off with the check engine, traction control and cruise control warning lights illuminated. On several occasions the vehicle would not immediately restart. The vehicle was taken to the local dealer for service. No further information was available. The manufacturer was also notified of the failure. The failure mileage was 81,000. The VIN was not available.
While coming down a hill, I applied the brakes, and suddenly lost all brake pedal pressure, only being able to stop using a handbrake. This complete loss of the braking system put me and other drivers at risk. Had I been traveling at higher speeds, an accident could have occurred. The brake system warning light came on at the same time as I pumped the brake pedal, and there were no prior indications that the brake system was about to fail. When I inspected the car for fluid leaks, I found that the brake master cylinder was empty and a lot of fluid had collected just in front of the rear passenger-side wheel. The brake line union block at the rear of the car was severely corroded as were the brake lines into and out of the union block. This exact problem was supposedly addressed by NHTSA recall 14V-311 (Subaru Recall WQK-47). The fix involved either applying an anti-corrosion coating or replacing the faulty brake lines. The recall was marked as completed in 2014. However, the completed recall did not prevent the problem from recurring. Since the recall was marked as "completed", Subaru has refused to conduct necessary repairs on the vehicle. This is a known failure point and serious safety concern in many Subaru vehicles, acknowledged by both NHTSA and Subaru. I claim that the fix completed under the recall was insufficient in preventing brake line corrosion and failure.
PREVIOUSLY SUBMITTED COMPLAINT REGARDING MY SUBARU OUTBACK STALLING. I WAS ASSIGNED COMPLAINT NUMBER 11414502 (ATTACHED) BUT WHEN I DIDN'T RECEIVE THE EMAIL, I CHECKED AND IT DIDN'T PULL UP SO I'M RESUBMITTING.
THE CAR INTERMITTENTLY BUCKS/CHUGS WHILE DRIVING AND THEN STALLS. ALL THE LIGHTS FLASH ON. IT IS DIFFICULT TO RESTART. IT HAS HAPPENED ON THE HIGHWAY AND LOCAL STREETS. IT ALSO IDLES VERY ROUGH WHEN AT STOPS OR IN PARK AND SHUDDERS LIKE IT WANTS TO STALL - SOMETIMES IT DOES. THIS HAS BEEN GOING ON FOR 2 MONTHS NOW. THE FIRST TIME, I WAS STOPPED AT A RED LIGHT AND IT STALLED CREATING A HAZARDOUS SITUATION. MY MECHANIC HAS ATTEMPTED TO FIX IT AND THEN HE HAS TAKEN IT TO THE LOCAL SUBARU DEALERSHIP WHERE IT HAS SPENT ALMOST 2 MONTHS OFF & ON WHILE THEY "FIXED" IT. THEY GIVE IT BACK AND IT IS BACK TO THEM WITHIN A WEEK WITH THE SAME ISSUE. THE LAST TIME THEY REPLACED A MAP SENSOR AND SOME WIRING. THIS IS HAZARDOUS AND THE VEHICLE IS UNSAFE. IT FEELS LIKE THEY JUST KEEP CLEARING OUT THE ERROR AND GIVING IT BACK TO ME.
DASHBOARD IS VERY STICKY AS THOUGH MELTING. NOTICED FOR OVER A YEAR NOW AND GETTING WORSE.
CAR INTERMITTENTLY STALLS AND IS HARD TO RESTART. HAPPENS RANDOMLY WITH NO CHECK ENGINE LIGHT OR CODE IN THE ECU. HAS HAPPENED ON THE HIGHWAY AT INTERSTATE SPEED AND WHILE STOPPED. WILL NOT RESTART IMMEDIATELY. ROUGH IDLE AT RESTART THEN BACK TO NORMAL. MECHANIC WAS UNABLE TO RECREATE THE PROBLEM AND THUS UNABLE TO REPAIR. CREATES POTENTIALLY DANGEROUS SITUATION WHEN STALLING ON THE HIGHWAY, INTERSECTION, ETC. *TR
2009 SUBARU OUTBACK STALLING WHILE DRIVING. THE ENGINE TURNED OFF WHILE DRIVING WITH LIGHT ACCELERATION AT LOW SPEEDS (5-20 MPH) WITHOUT WARNING. WARNING LIGHTS FLICKERED ON AND OFF. I WAS ABLE TO RESTART THE CAR. THIS IS A HUGE SAFETY ISSUE TO HAVE THE CAR STALL OUT WITHOUT WARNING. SUBARA SOUTH BLVD DEALERSHIP SAY THEY DO NOT KNOW THE ROOT CAUSE. PRIOR TO THE ABOVE INCIDENCE THE CAR, WHILE DRIVING AT LOW SPEEDS, WOULD OCCASIONALLY SHUDDER AND THE WARNING LIGHTS WOULD FLICKER ON THEN GO OFF. IT FELT LIKE THE CAR WAS GOING TO SHUT OFF BUT IT DIDN'T. NOW IT IS SHUTTING OFF. IT'S COMPLETELY UNSAFE.
WENT TO LOCAL SUBURB DEALERSHIP AND WAS EXPECTING A FREE LOANER VEHICLE BUT WAS NOT AND THAT WAS IN THE RECALL SO THEY LOCAL DEALERSHIP DID NOT DELIVER THE SERVICE THAT THEY WERE SUPPOSED TO FIX FOR THE RECALL!
THERE IS A WELL DOCUMENTED FAULTY DESIGN ISSUE THAT LEADS TO FAILURE OF THE WIRING HARNESS (REAR GATE CORD) TO THE REAR WAGON DOOR/GATE OF THIS MODEL SUBARU OUBACK WAGONS. FAILURE OF THE WIRING HARNESS HAS AFFECTED ME WHILE DRIVING THE VEHICLE. AS THIS ISSUE HAS PROGRESSED, MORE AND MORE WIRES BREAK, COMPLETELY SEVERED, AND LEAD TO THE REAR LOCK NOT WORKING, THEN BACKUP LIGHTS NOT WORKING, REAR DEFROSTER NOT WORKING, WIPER NOT WORKING, AND LICENSE PLATE LIGHT NOT WORKING. THIS IS A SAFETY ISSUE, ESPECIALLY THE BACKUP LIGHTS, REAR DEFROSTER, REAR WIPER, AND LOCKING MECHANISM NOT WORKING AT ALL! THESE COMPROMISE VISIBILITY AND CAR SAFETY. THIS FAULTY DESIGN, OR FAULTY MATERIAL CHOICE IS CLEARLY SUBARU'S FAULT: SEVERED ELECTRICAL WIRES, AS A RESULT OF NORMAL USE, SHOULD NOT BE ACCEPTABLE, ESPECIALLY WHEN THEY COMPROMISE SAFETY BY DISABLING BACKUP LIGHTS AND THE REAR LOCK. WHILE THE REPLACEMENT CABLE ITSELF IS ONLY $63, THE SUBARU DEALERSHIPS WANT TO CHARGE OVER $500 IN LABOR. I AM REALLY DISAPPOINTED THAT THERE HAS BEEN NO RECALL, OR SUPPORT ON THIS ISSUE FROM SUBARU OF AMERICA. I CANNOT FIND ANY OFFICIAL RESPONSE FROM SUBARU ON THIS ISSUE. I DON'T THINK IT'S FAIR TO HAVE LOYAL CUSTOMERS LIKE MYSELF, PAY EXCESSIVE LABOR CHARGES TO FIX A SAFETY PROBLEM THAT IS A DESIGN FLAW FROM SUBARU.
WHILE DRIVING THE AIRBAG LIGHT COMES ON INTERMITTENTLY. IF CAR IS TURNED OFF AND RESTARTED IT GENERALLY STAYS OFF. RESEARCH STATES THAT THE AIR BAGS WILL NOT DEPLOY IF THIS LIGHT IS ON WHEN AN ACCIDENT. THIS APPEARS TO BE DUE TO PART NEEDING TO BE SOLDERED TO FIX THE PROBLEM. SUBARU SHOULD RECALL THE VEHICLES INVOLVED. THIS IS HAPPENING TO MANY CARS.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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