2015 Subaru Outback Electrical Problems

The Subaru's Starlink Radio has completely delaminated on the layer between the display and the digitizer, which does not allow the radio to be controlled in any way, shape, or form. This means that the touch screen is not working anymore, and because the radio is so delaminated, whenever the car is put into reverse during the daytime, the backup camera is nowhere near visible enough to be seen safely. The radio delaminated to the point where it was unusable after the 100k-mile warranty period. At the start of the issue, the radio developed a ghost touch on the bottom-left corner of the screen, and during a Bluetooth phone call, it would repeatedly hang up the phone, leading to distraction while driving.

NHTSA ID

11756505

Incident

Aug 11, 2026

Vehicle Component Affected: ELECTRICAL SYSTEM / FORWARD COLLISION AVOIDANCE / BACK OVER PREVENTION Description of the Safety Defect: The factory infotainment touchscreen in my 2015 Subaru Outback Limited (VIN: [XXX]) has suffered a severe manufacturing defect where the internal chemical gel adhesive has melted, creating large, oily liquid bubbles across the display. This physical degradation causes the screen to suffer from continuous "ghost touches," registering non-stop phantom inputs while the vehicle is in motion. This hardware failure creates three active, severe driving safety hazards: DANGEROUS OPERATOR DISTRACTION: The ghost-touching triggers a loud, high-pitched, non-stop audible dinging sound through the speakers that cannot be muted, severely compromising driver focus on the roadway. INOPERABLE NAVIGATION CONTROL: The system recently registered phantom touches that autonomously programmed a random destination into the factory GPS. The system then overrode all driver controls, preventing me from canceling the navigation instructions or turning off the screen audio while driving. OBSCURED BACKUP CAMERA VISIBILITY: The large, oily chemical delamination bubbles create a severe visual distortion on the screen. In direct or bright sunlight, the backup camera image is completely unreadable and obscured, creating an active striking hazard to pedestrians and vehicles behind me. This manufacturing defect began approximately in Jan 2023 and has gotten progressively worse over time, transitioning from minor cosmetic bubbling to severe, non-stop hardware malfunctions. This component failure is an active driving hazard that completely compromises driver attention and vehicle safety systems. Subaru of America is aware of this chemical breakdown across this generation of head units but is refusing to remedy the safety defect out of warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11751408

Incident

Jan 1, 2023

My car horn stopped working. The dealership said the clock spring (steering roll connector) component has failed, confirmed by the resulting complete loss of the horn function. The dealership did not communicate the fact that my drivers airbag would not function properly in an accident. I couldn’t afford the repair at the time, putting my life in danger should an accident occur. Returning to the dealer they still state it is not a covered item, and I need to pay to repair the part so my horn and airbag functions as intended.

NHTSA ID

11748265

Incident

Jan 29, 2026

The contact owns a 2015 Subaru Outback. The contact stated that the horn was completely inoperative. The dealer was not notified the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 126,000.

NHTSA ID

11743731

Incident

May 1, 2026

Mileage

126,000 mi

Odometer Fraud. The contact stated that he recently purchased a 2015 Subaru Outback. The vehicle was purchased through a private sale. At the time of purchase the odometer reading was 91,000. The contact stated while obtaining insurance was informed the mileage was 194,000. A Carfax report was not obtained. There was no other agency contacted.

NHTSA ID

11740680

Incident

May 25, 2026

Mileage

194,000 mi

The infotainment unit has failed leading to awful disruptions. The unit will push its own buttons, change volume, make phone calls, etc without any human input. It’s an ongoing problem and even happens when the radio is turned off.

NHTSA ID

11733730

Incident

Mar 10, 2025

The contact owns a 2015 Subaru Outback. The contact stated that the vehicle was experiencing intermittent horn failure, and the failure mostly occurred while driving straight with limited steering input. The horn was operable while turning the steering wheel. Upon investigating the failure online, the contact learned that it was a common failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was contacted, and the contact was awaiting a call back. The failure mileage was approximately 192,000.

NHTSA ID

11728206

Incident

Mar 24, 2026

Mileage

192,000 mi

The clock spring (steering roll connector) component has failed, confirmed by the resulting complete loss of the horn function. SAFETY HAZARD: The component failure has resulted in the loss of the electrical connection to the Driver's Airbag System, rendering the primary airbag inoperable. This creates an unreasonable, life-threatening risk in the event of a collision. The problem has been diagnosed based on common failure patterns for this vehicle platform and confirmed via manufacturer correspondence. The problem first occurred on or about [Input Approximate Date] with the simultaneous failure of the horn and subsequent inoperability of the driver's airbag. The manufacturer, Subaru of America (SOA Case #251013-1700910), was contacted and acknowledged the concern but refused to cover the repair under a Goodwill Adjustment, citing an expired warranty, despite the component's direct link to the critical airbag safety system

NHTSA ID

11693803

Incident

Sep 17, 2025

Car unable to restart after sitting for several days. Battery and charging system test good after incident

NHTSA ID

11671171

Incident

Jul 1, 2025

Yesterday, my car would not start due to a dead battery. This happened last week, as well. Both times, my husband used a battery charger to enable me to start my car. I have had this issue multiple times in the past, as well, and previously replaced the battery in 2022. I am also aware of a previous class action lawsuit, and several customer complaints about parasitic drain and poor battery performance in the 2015 Subaru Outbacks. Continuing to replace the battery is not only costly and bad for the environment, it doesn't solve the problem. There is some flaw in the electrical design of this car and Subaru needs to address the root cause. I am very concerned that I am going to be stranded somewhere in unsafe conditions, or not have my car available to me when I need to get to a critical appointment or respond to an emergency. This is unacceptable.

NHTSA ID

11643675

Incident

Feb 18, 2025

Battery fails repeatedly even after several battery replacements and dealer fixing the software at a hefty cost, presumable to make sure the battery is charging. My insurance company (State Farm) dropped my roadside assistance coverage after repeated requests to get help to start the car. I continuously dread and fear that the car will not start after a drive to the grocery store. I dear not think about using the car to take a trip away from home. I bought jump starters and now take one with me every time I consider driving this car. God forbid it drains outs before I get back to the house to recharge it, which has happened and ended up bigging a stranger to jump start my car. It is a shame that this reputable company can sell a car that has this problem, that could be easily fixed which seems to be not a problem for other manufacturers.

NHTSA ID

11635415

Incident

Jan 11, 2025

The clock spring that controls the steering wheel, horn and other electrical accessories doesn’t work. This put my life and family’s lives at risk. This is a known issue for Subarus 2015-2019. There’s multiple videos online, I have spoken to multiple owners personally that have encountered the same issue. I spoke to the Subaru dealer and they said due to no recall has been issued for the vin number of my vehicle they can’t replace it and it cost about $1,000 dls. We need the NHTSA to step in and ask Subaru to issue a recall to start replacing the defective units at no cost to the owner.

NHTSA ID

11632999

Incident

Nov 4, 2024

Horn became intermittent with failure related to steering wheel position, then failed altogether. No horn is a safety issue. We replaced the 'SRC SET 83196AJO4', AKA 'clockspring', the wiring assembly that connects the AIRBAG as well as the HORN, and all steering wheel controls.

NHTSA ID

11622856

Incident

Aug 15, 2024

Been having issues with my Subaru Outback dying for years now. I’ve gone through 5 battery’s the last 6 years. No amount of driving seems to fix the issue, the replacement batteries only work for so long until it gets cold or I don’t drive my car for a week and suddenly it dies. I believe there is a parasitic drain somewhere, I can’t figure out what. I have nothing obstructing the hatch locking mechanism, I turn all my lights off and air system off before turn turning the car off. It’s becoming a serious issue, I have to jump my car almost everyday or every other day and am driving for over 40 minutes a day. Subaru has been unhelpful and I’m now not trusting of their help.

NHTSA ID

11612124

Incident

Sep 2, 2024

Ignition inhibitor switch causing car to stay in neutral, fried the starter and battery 8 months after getting a brand new transmission under subaru warrenty

NHTSA ID

11581331

Incident

Mar 13, 2024

#1. I replaced the battery in June of 2022 after all the dash warning lights came on. My eyesight safety feature was rendered in operative. After the battery was replaced, all the warning lights eventually went out. In July of 2023 the same scenario happened again. I returned to Advance Auto retailer and the store manager checked the battery. She replaced the battery with a new one of greater cold cranking amps. she was most knowledgeable and extraordinarily gracious. I asked her to check the alternator for proper function and was told it was functioning as it should. #2. On June 07, 2023, I took the automobile in for service: oil and filter change and brake pads and rotors on all four wheels. My Subaru had 68,482 miles on this date. The technician (who previously was employed by a local Subaru dealership) noticed that the engine was leaking oil and diagnosed the timing cover gasket was leaking oil. Oil leaking would contribute to the bad smells entering the passenger compartment. The gasket and three seals were replaced at a cost of $1329.94 plus 8% tax. Online research reveals that Subaru"s boxer engine suffers chronic oil consumption and seal problems. Subaru of America relies on the consumer to eat any repairs rather than fix the problem that has been going on for years.

NHTSA ID

11539168

Incident

Jun 7, 2023

There's a problem in a part called (clock spring/roll connector) that is responsible for the horn on steering wheel. It affects almost all Subaru models, like Outback, Forester, Legacy... I've verified it in a mechanic shop, and after all the tests of fuses, horn, and everything. They say the problem is the clock spring, a part that goes after the air bag and costs around $130 plus service ($150 minimum) to change. Then I research on internet and found out it's a very common problem with a lot of videos on YouTube of people having the same issue and a lot of comments there of more people complaining about it that it should have a recall cause it's a security part. I couldn't use my horn when another driver almost hit me, that's how I figured out that my horn died. Those are just some of the videos with this related problem. There's a lot more on YouTube and a lot of posts on Internet forums as well: https://youtu.be/E73ao9zRCUM https://youtu.be/vDxvafmQ6Qg https://youtu.be/plbtVX2WZWw https://youtu.be/YIwl5AmhfQ0 https://youtu.be/ZR5Qq3zufRc

NHTSA ID

11529015

Incident

Jun 26, 2023

The battery has been in need of replacement at least every year if not twice a year since purchase. This has led to issues with the rear hatch and other fuses being blown.

NHTSA ID

11516097

Incident

Jul 7, 2022

Oil consumption issues. The oil is burning more then it should. Oil light would come after 2 to 3 more after an oil change. The dealership has been notified and is working on ordering new parts for the engine. Replacing the small block of the engine. Had less the 100k miles when this problem accured. Electrical issues. The battery is being drained after the car is turned off. Car would not start in the morning and need to be jumped. Additionally, battery eventually dies and needs to be replaced. Dealership has been notified.

NHTSA ID

11512993

Incident

Jan 15, 2021

The horn in my car quit working about a month ago. I have checked the fuses and relay involved in the horn fiction. I have also tested the horns themselves and they are working. All signs point to the clock spring in the steering column being bad.

NHTSA ID

11509178

Incident

Jan 10, 2023

I am on my 3rd battery since May 2015 when the Outback was purchased in El Cajon, California. There have been multiple instances when I prepare to venture out and am unable to as the result of a dead battery. In every instance there was not an obvious instigating factor such as a light inadvertently left on. This situation is extremely disruptive resulting in my belief that I have an unreliable vehicle that has caused me to miss appointments and meetings. There is also a significant monetary loss in that this is a known and well- publicized issue that will render me unable to recoup market value upon sale of the vehicle. '

NHTSA ID

11492726

Incident

Nov 7, 2022

I have had to replace battery sooner than it should have. Also, it seems to be causing an electrical issue with the computer board where all the dashboard warnings are blanking. I have been disconnecting the battery and reconnecting to reset the computer board.

NHTSA ID

11489815

Incident

Aug 3, 2020

1st time battery died when car was not in use at least for three days, back in Jan 2022. was replaced. on 10/11/22, after the car was not in use for 4 days, 8 month old battery was died, had to replace, again. Recently received a Subaru Battery settlement letter of a design defect that cuase battery drain.

NHTSA ID

11489640

Incident

Jan 4, 2022

I am reporting this deficiency as it is related to: Subaru Battery Drain Products Liability Litigation, No. 1:20-cv-03095-JHR-MJS Deficiency: Battery will discharge to an unusable degree within a relatively short amount of time (10 to 20 min.) when any power is used (radio, cabin lights) while engine is off. This has happened 4 times since my purchase of my new 2015 Subaru Outback. I now carry an emergency battery jump starter power unit so as to not be stranded. As the amount of power used is so small there is no warning from the car's system that the discharge is causing such a power drain as to make starting the car not possible. Although I have been contacted by the above class action suit sponsors I am mostly interested in Subaru fixing the electrical system from this obvious deficiency.

NHTSA ID

11486438

Incident

Nov 20, 2017

On multiple occasions I have had the tailgate open and the light has drained the battery to the point that it needs a jump start or a battery charging to get it to start back up. On one occasion the tailgate was only left open for 30 minutes and the car would not start due to the battery being drained from it. The battery is in perfect condition as it would start fine any other time.

NHTSA ID

11486285

Incident

Jul 3, 2022