Owner-reported complaints naming the other system, filed with NHTSA
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Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2015 Subaru Outback submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Wheel Lug bolts continue to snap off. Have had 5 so far and this could effect the ability of the wheel to stay attached to the vehicle. I have several friends with the same vehicle (different years) that have had the same issue multiple times. In 50 years of vehicle ownership have never had this happen once, let alone 5 times.
Failure on multiple lug nuts due to rust and corroding bolts. The vehicle is mostly garaged, and exposed to the elements only when driven. For a < 68000 mile vehicle, this type of failure is on the higher side. Additionally, the lug nuts break when trying to open using company specific torque. The repair facilities advise me that it is a known Subaru issue. This is a safety hazard in that, if I am stranded due to a flat tire, I will not be able to change my tire.
HAVE HAD 2 WHEEL BEARING FAIL AND NEED REPLACEMENT. THE FIRST AT 45000 MILES AND THE SECOND AT 65000 MILES.
BOTH REAR WHEEL BEARINGS REQUIRED REPLACING AT 83,967 MILES. THE WHEEL NOISE BEGAN PRIOR TO THE CURRENT MILEAGE BUT JUST NOW TOOK THE CAR TO DEALER. THE WHEEL NOISE GOT LOUDER AS THE SPEED INCREASED.
MY SUBARU HAS 51,000 MILES ON IT AND HAS HAD 6 WHEEL BEARINGS REPLACED AS FOLLOWS. 3-22-17 @ 29K MILES REPLACE BOTH REAR WHEEL BEARINGS AND FRONT RIGHT WHEEL BEARING. 11-12-18 @45K MILES REPLACED BOTH FRONT WHEEL BEARINGS (2ND TIME FOR FRONT RIGHT) 7-12-19 @ 51K MILES REPLACED FRONT LEFT WHEEL BEARING (2ND TIME FOR FRONT LEFT) THE VEHICLE HAS HAD 6 WHEEL BEARINGS REPLACED IN THE LAST 23 MONTHS. FRONT AXLE BOTH SIDES CHANGED TWICE AND REAR AXLE CHANGED ONCE EACH SIDE. THE LAST WHEEL BEARING ONLY LASTED 6K MILES AND WAS NEAR TOTAL FAILURE MAKING THE VEHICLE INOPERABLE. I AM VERY CONCERNED ABOUT THIS ISSUE AS IT COULD CAUSE A CATASTROPHIC ACCIDENT. THEREFOR I BELIEVE THE NHTSA SHOULD OPEN AN INVESTIGATION INTO THIS VEHICLE.
RIGHT REAR WHEEL BEARING FAILURE AT 45,000 MILES. LOUD GRINDING, THEN THUMPING NOISES WHEN AUTO IN MOTION
I WAS REQUIRED TO REPLACE THE THIRD WHEEL BEARING UNDER WARRANTEE (RIGHT REAR WHEEL) ON MY CAR AT 61359 MILES ON 10OCTOBER2017. THE FIRST BEARING (LEFT REAR WHEEL) WAS REPLACED ON 15JANUARY2016 AND THE SECOND BEARING (LEFT FRONT WHEEL) WAS REPLACED ON 29 JULY AFTER 35270 ELAPSED MILES. DESPITE COMPLAINING TO SUBARU NTN'L HQTRS REQUESTING THAT ALL REMAINING BEARINGS BE REPLACED AFTER THE SECOND BEARING FAILED IT WAS APPARENTLY DECIDED THAT THE REMAINING BEARING BE REPLACED ONLY AFTER FAILING RATHER THAN ACTING PROACTIVELY. MY UNDERSTANDING IS THAT WHEEL BEARINGS SHOULD MORE OR LESS LAST THE LIFE OF THE CAR AND NOT EXPERIENCE THE HIGH FAILURE RATE THAT MY CAR HAS SHOWN. A FRIEND OF MY ALSO OWNS A 2015 OUTBACK AND HAS EXPERIENCED SIMILAR PROBLEMS WITH HIS CAR HAVING TO REPLACE BOTH REAR WHEEL BEARINGS. THERE SHOULD BE A MANUFACTURER'S PRODUCT RECALL ISSUED TO ALL SUBARU OUTBACK OWNERS TO ADDRESS THIS PRODUCT FAILURE AFTER CONSIDERING THE HIGH RATE OF FAILURE FOR THESE BEARINGS EXPERIENCED BY MY FRIEND AND ME. NO ACCIDENT OR INJURIES OCCURRED DURING THESE INSTANCES NOTED FOR BOTH VEHICLES.
AT 36,573 MILES 5/26/15 HAD TO REPLACE LEFT REAR WHEEL BEARING, AT 79,176 MILES 12/16/15 HAD TO REPLACE RIGHT REAR WHEEL BEARING, AT 94,957 MILES 4/1/16 HAD TO REPLACE LEFT REAR WHEEL BEARING. CAR BECOMES UNSAFE TO DRIVE WHEN WHEEL BEARING IS FAILING.
DOOR LOCKS, BOTH FRONT AND REAR REMAIN UNLOCKED WHILE DRIVING, UNLESS SOMEONE REMEMBERS TO MANUALLY ENGAGE THE LOCKING SYSTEM. THIS IS NOT ONLY A MAJOR SAFETY ISSUE WHILE VEHICLE IS MOVING, CHILDREN COULD OPEN DOOR, PEOPLE COULD BE THROWN OUT OF VEHICLE BECAUSE OF UNLOCKED INSECURE DOORS ETC. BUT ALSO AIDS THE CRIMINAL ELEMENT BY ALLOWING THEM EASY ACCESS TO INSIDE THE VEHICLE FROM ANY DOOR WHILE STOPPED (TRAFFIC LIGHT SHOPPING CENTER LOTS ETC.)
DRIVING IN A HEAVY THUNDERSTORM, EYESIGHT AUTOMATICALLY WENT OFF BUT AUTOMATICALLY CAME BACK ON AS THE RAIN DIMINISHED. SO DID THE ADAPTIVE CRUISE CONTROL. THIS IS EXPECTED. HOWEVER, THE SRVD (BLIND SPOT MONITOR, ETC.) TOTALLY SHUT DOWN. THE CAR NO LONGER HAS WORKING BLIND SPOT MONITOR OR REAR BACK UP ALERT WARNING. CONTACTED DEALER SAID THAT THE RADAR IN THE REAR BUMPER SHUT DOWN. TWO WEEKS AND THE DEALER NOR SUBARU HAS NOT FOUND THE PART TO REPAIR THIS FEATURE. CAR WAS PURCHASED IN SEPT. 2014 NEW.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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