RoadVitals

2014 Suzuki DL650A V-Strom

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Mar 30, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest May 23, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2014 Suzuki DL650A V-Strom, most frequently naming the electrical, steering and suspension categories. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical133.3%
  • Steering133.3%
  • Suspension133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

POWER TRAIN:DRIVELINE

May 23, 2014
103 units potentially affected
The defect: Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2014 DL650A V-Strom motorcycles manufactured January 20, 2014, through January 21, 2014. In the affected vehicles, a drive chain link may not have been riveted by the supplier when being manufactured.
The risk: If the drive chain link was not riveted, the chain may come off, increasing the risk of a vehicle crash.
The remedy: Suzuki will notify owners, and dealers will inspect the drive chains of the affected motorcycles. For any unsold motorcycles with a drive chain link that is not riveted, Suzuki dealers will replace the non-riveted link with a drive chain joint set. For any motorcycles that have been sold to retail customers with a drive chain link that is not riveted, Suzuki dealers will replace the drive chain and the front and rear sprockets, free of charge. The recall began on May 27, 2014. Owners may contact Suzuki at 1-800-572-1490. Suzuki's number for this recall is 2A39.
Suzuki Motor of America, Inc.Manufacturer number 2A39View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Mar 30, 2017

TL* THE CONTACT OWNS A 2013 (N/A) SUZUKI DL650A V-STROM. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V878000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10969511
Incident
Jan 6, 2017
SteeringSuspension
Filed May 11, 2015

THE BIKE HAS A SEVERE FRONT END VIBRATION AND SHAKE ON DECELERATION BETWEEN 45-35 MPH. THE VIBRATION STARTS OUT MILD AND ESCALATES TO THE POINT THAT YOU CAN LOOSE CONTROL OF THE BIKE UNLESS YOU ACCELERATE ABOVE 45 MPH, OR QUICKLY BRAKE AND SIGNIFICANTLY REDUCE YOUR SPEED. THE PROBLEM IS YOU ARE NOT ALWAYS IN A SAFE POSITION ON THE ROAD AND IN TRAFFIC TO KEEP THE BIKE OUTSIDE OF THE DANGEROUS RANGE. AS A RESULT, I FEEL THE VEHICLE IS UNSAFE TO OPERATE. IF YOU ARE CONSCIOUSLY AWARE OF THE RANGE OF SPEED IN WHICH IT OCCURS, YOU CAN TRY TO AVOID THE SPEED, OR COMPENSATE BY HOLDING THE HANDLEBARS TIGHT UNTIL THE VEHICLE DROPS BELOW 35 MPH. ONCE BELOW 35 MPH, THE SHAKING SUBSIDES. AFTER TWO ATTEMPTS BY THE DEALERSHIP TO RESOLVE THE PROBLEM UNSUCCESSFULLY BY PERFORMING VARIOUS ADJUSTMENTS ON THE SUSPENSION, FORKS, AND FRONT WHEEL, THEY INFORMED ME THAT THIS ISSUE IS A KNOWN DOCUMENTED PROBLEM ON THIS PARTICULAR BIKE. THERE IS AN INTERNAL SERVICE BULLETIN IDENTIFIED AS "CHASSIS - STEERING HEAD OSCILLATION" FOR WHICH THERE IS NO FIX. I RECEIVED A COPY OF THIS DOCUMENT FOR MY RECORDS. THE DEALERSHIP SAID THERE WAS NOTHING MORE THEY COULD DO AND SAID I HAD TO DEAL WITH THE PARENT COMPANY. I OPENED A CASE WITH THE MANUFACTURER. I ASKED THEM TO TRY AND ATTEMPT TO RESOLVE THE SITUATION AGAIN THROUGH THEIR DEALER NETWORK, OR BUY THE VEHICLE BACK. THE STATED THEY WOULD NOT DO ANYTHING FURTHER, EVEN AFTER I ADVISED THEM I WOULD NOT RIDE THE BIKE AGAIN. IF THIS IS A KNOWN HANDLING ISSUE THAT EFFECTS THE SAFE OPERATION OF THIS PARTICULAR MODEL, THE COMPANY SHOULD BE OBLIGATED TO DISCLOSE THIS AT THE TIME OF SALE. I DO NOT FEEL I SHOULD HAVE TO SELL THE BRAND NEW BIKE AT A SIGNIFICANT LOSS. AGAIN, THIS ISSUE EFFECTS THE SAFE HANDLING OF THE BIKE, AND SHOULD NOT BE RIDDEN WITH THIS EXISTING CONDITION.

NHTSA ID
10715815
Incident
Mar 28, 2015
Mileage
1,100 mi